Transcript Current State of the Home Performance Industry Who’s doing what, and why? And, how does this affect your program? A.

Current State of the
Home Performance Industry
Who’s doing what, and why? And, how
does this affect your program?
A. Tamasin Sterner
July 2011
Purpose of This Slide Show
►Several tools have been developed as part of a
national standardization of energy-retrofit
product installation.
►Tools have also been developed as part of a
national job task standardization effort.
►Knowing about some of these tools might be
useful to you.
Our Goals
► We’d like to influence your program to consider these tools
to replace some of the program specifications (not
regulations), particularly where they apply to how to install a
measure.
► We believe the adoption of national standards will improve
your program because it will be consistent with national
programs. This will improve contractor efficiency in
delivering your program.
► And, because of our role in your program, we want you to
know about the QA/QC tools, as we are beginning to use
them to reinforce our feedback and recommendations.
National Industry Initiatives
►Standardize Job Titles and Tasks
►Standardize Measure Installation Specs
►Standardize Training and Trainers
►Add Measures and Actions to Increase the
Health of Program Recipients
Industry Job Titles
►Energy Auditor
►Crew Supervisor/Chief
►Installer/Technician
►Quality Control Inspector
Energy Retrofitters Work
Pyramid
Description
Developed By
Techniques, methods, or processes believed
to be the most efficient and effective way of
meeting the Standard Work Specifications
Sets of guidelines or rules that govern
work procedures and often invoke
Technical Standards
Define the performance requirements
for high quality work and minimum
conditions needed to achieve desired
outcomes
Define safety, materials,
installation, and application
standards relevant to
residential retrofits
Companies, retrofit
crews, or individuals
Best
Practices
Retrofit program
administrators or
individual companies
Work Protocols
Standard Work
Specifications*
Technicians and retrofit industry
representatives (including building
trades, manufacturers, and
building scientists)
Technical Standards*
* National Residential Retrofit Guidelines
Industry or third-party
standards development
organizations—for example,
ASHRAE, ASTM, and BPI
Energy Retrofitters Workforce
Pyramid
Description
Developed By
Evaluation/assessment of
skill standards in accordance
with ANSI 17024 Standard for
Personnel Certification
(or equivalent)
Minimum knowledge, skills, and
abilities that workers should
possess to perform high
quality work
Identifies and inventories a
job’s critical tasks
Accredited Personnel
Certification Entities
Certification
Essential KSAs*
Job Task Analysis*
Retrofit technicians, trainers,
and program officials with
professional psychometricians
Retrofit technicians, trainers,
and program officials
with professional
psychometricians
* National Residential Retrofit Guidelines
What IREC is Doing
Energy Auditor
Installer/Technician
Job Task
Analysis
Crew Chief
Quality Control Inspector
•IREC ISPQ Credentialing Program
provides 3rd Party Assessment of
Training providers
Used by a
Certification
Body for the
assessment
• International ISPQ Standard 01022
• Industry approved JTAs (DOE)
• Accreditation of Training Programs
• Certification of Instructors
Used by an
Accreditation
Body for
verifying
curriculum
content
BPI Home Performance Contractor Model
What Groups are Involved and
How Are They Involved?
► Pure Energy Coach and Other Training Affiliates: Education
► BPI: Standards, Certification, Accreditation, Quality Assurance
► Weatherization Plus Health, and other Healthy Homes Initiatives
► Workforce Guidelines (currently up for industry review):
http://www.nrel.gov/applying_technologies/retrofit_review/
► IREC: Job Task Analyses and Knowledge, Skills and Abilities (JTAs/KSAs):
http://irecusa.org/irec-programs/ispq-training-accreditation/key-docs/jtas/
► DOE: Standardized Curricula (currently being aligned with JTAs/KSAs, but
still available in the meantime:
http://www.waptac.com/Training-Tools/WAP-Standardized-Curricula.aspx
BPI Quality Assurance
Model
QA Provider Conducts
Office Visits
BPI Hires Independent
QA Provider
QA Provider Field Testing on
5% of Jobs
QA Provider Reports
BPI/Affiliate Review
Information
BPI Provides QA Feedback to BPI
Accredited Contractor
Telephone Interviews with
Sample
Postcard Surveys/
Website Links for
Consumer Input
Submits Summary Project
Data Quarterly
BPI Accredited Contractor
Completes Project
Quality Control Inspector
Current Standards to Consider
►BPI QA Field Inspection Standards
►IREC Job Task Analysis, Knowledge, Skills, and
Abilities
►DOE Workforce Guidelines and WAP
Summary
►The Weatherization and Home Performance
Industry is:
• Maturing
• Becoming Unified
• Becoming Regulated and Standardized
►Expected Outcomes (Pure Energy’s perspective)
• Better Quality Training
• Better Quality and Safer Installations
• Healthier Americans