Information Technology Services Monday August 27, 2012 Samuel Merritt University 2012 Faculty Orientation Blair Simmons Director, Information Technology Services.
Download ReportTranscript Information Technology Services Monday August 27, 2012 Samuel Merritt University 2012 Faculty Orientation Blair Simmons Director, Information Technology Services.
Information Technology Services Monday August 27, 2012 Samuel Merritt University 2012 Faculty Orientation Blair Simmons Director, Information Technology Services IT Services – What We Do SERVICE DESCRIPTION Administrative Information Systems Student/Alumni Records, Financial Aid, FIA, Student Health Systems Business Equipment Computer Labs Printers, Copiers, Fax Machines, Scanners, OMR Readers Multimedia Systems, Multimedia Support, Video Production, Video Conferencing Computers Located in library, open access lab, and restricted use lab facilities Computer Networking LAN, WAN, intranet, and internet services on all campuses Classroom Technology and Media Services Directory Services Email Mobile Communications Licensing, maintenance, functionality assurance, deployment, and technical support of software applications licensed to the University Maintenance and publication of internal employee and student contact information Email services for Faculty, Staff and Students Phones and PDA's for qualified employees Personal Computers Desktop and mobile computers for full time employees Telephone Services (Learning Centers) Telephone services on Sacramento, San Francisco, and San Mateo campuses User Access/User Security Provision and maintain user identity and access to information systems User Technical Support Helpdesk services for faculty, staff, and students Host, manage, and support the University's website and custom web applications Provide wireless networking on all campuses Computer Software Web Sites/Web Applications Wireless Networking Other Technology Services SERVICE DEPARTMENT PHONE NUMBER Blackboard and Canvas Learning Management Systems Academic and Instructional Innovation 510.869.6836, option 1 Campus Security/Surveillance Systems Facilities 510.869.1505 ID Badges Facilities 510.869.1505 Library Online Articles and Indexes Library Services 510.869.8900 Library Online Public Access Catalog Library Services 510.869.8900 Microsoft Office Application Assistance PC Helps 877.897.8107 Respondus Lock-Down Browser Academic and Instructional Innovation 510.869.6836, option 1 Telephone Services (Oakland Campus) Facilities 510.869.1505 Turning Point Audience Response Systems Academic and Instructional Innovation 510.869.6836, option 1 What’s New • We’ve Moved! • Media Services join ITS • Lifetime Access for Alumni • Canvas Learning Management System • Par Score Test Scoring Software • Student Attendance Certification – interface enhancements IT Services New Office Location Par Score Training Dates Campus Date and Time Location San Mateo Wed. 9/5: 9am – 1pm 2nd Floor Oakland * Fri. 9/7: 9am – 1pm Peralta MOB 4005 Oakland * Wed. 9/12: 9am - 1pm Peralta L830 San Mateo Fri. 9/14: 2pm – 5pm 2nd Floor Sacramento TBA TBA * Oakland training sessions open to the first 25 registrants each day. Register online at: https://www.samuelmerritt.edu/information_technology/parscore_training What’s Coming • Video and Web Conferencing • Simulation Center Expansion • iPads • Epic E.H.R. System • Cloud-Based File Storage • Website Redesign Website Preview SMU on Facebook www.facebook.com/SamuelMerrittUniversity Security: Protecting Against Information Theft • Securing your Workspace • Computer Disk Encryption • Email Encryption • USB Device Encryption • Keeping your Computer Safe Getting Help ITS Helpdesk [email protected] 510-869-6836 www.samuelmerritt.edu/helpdesk Questions