Introduction

TSS Partners

Services Supported

1. Local a) 6 Zones w/per-call and per-min. rates & Dir. Assist.

b) Analysis of Extended Local Areas (“Metro Plans”) 2. Local Toll including Regional Directory Assistance 3. LD: In-State, Interstate, International, Dir. Assistance 4. Toll Free a) Local Toll, In-State, Interstate, International b) Payphone Surcharges 5. Cellular a) Peak / Off-Peak / Mobile-to-Mobile / Direct Connect b) Share Groups, Free Incoming, Rollover, Roaming c) Long Distance / Text Messaging / Data Transfer 6. Ancillary Features a) Any Fixed-Fee Service (e.g. - Caller ID, DSL, etc…) b) Any Metered Service (e.g. - Conferencing, MMS, etc…)

Management Functions

1. Client Management

•

Service Agreement Parameters

• •

Contact Data (per-location) Equipment Records 2. Account Management

•

Account #s and logins, sub-account groupings, account fees, Account Rep.

• •

Account Billing validation Billing Adjustments 3. Supplier Management

•

General contact info.

•

Plan Data

Things You Can Do

1. Establish Baselines 2. Optimize Configurations 3. Combine accounts 4. Delete Lines / Services 5. Move onto Separate accounts / groups 6. Apply multiple changes over time 7. In a nutshell: “Manage multiple changes to multiple services on multiple lines across multiple accounts at multiple locations for multiple clients.” – WHEW!

Fidelity of Calculations

1. Fixed Fees (Monthly Plan, Local, PICC, 911, LNP, Fed. Access Charges, etc...) 2. Metered Usage (per call & per minute rates) 3. Per-line Allowances 4. Taxes & Fees (Fed. Tax, State Tax, Gross Receipts, Local Tax, FUSF) 5. Evening/Night Discounts 6. Billing Increment effects 7. Sub-Account Monthly Commitment Levels, Fees, Allowances, Volume Discounts 8. Discrete call-level or aggregated usage data entry

Why Hi-Fi?

1. Better solutions can be identified: a) "Cherry Picking" (e.g. - Verizon Freedom) b) Identify unneeded lines or better configurations c) Call Pattern Analysis facilitates Service Provider/Plan Selection. e.g.:

•

Free Intra-company calling w/Allegiance

•

Extended Local Calling ("Metro") Plans

•

Return on Investment calculations for VOIP or Leased Lines 2. Greater Savings FOUND and BILLED => More Competitive, More Recognition, More $$$

Work Products

1. Service Agreement & LOA 2. Welcome Letter 3. Supplier RFQs 4. Recommendation Letter 5. Analysis Reports & Savings Estimates for Rec. Letter 6. Thank You for Engagement, Request for Testimonial & Referrals 7. Implementation Change Orders to selected Supplier(s) 8. Savings Invoices

Q & A

  

Will TAMS find me 10% more billable savings?

Will TAMS make me 10% more productive?



Will TAMS add quality and confidence to my deliverables to my clients?

What is the ROI on TAMS if I bill $50,000 / year? $100,000 / year?