ross.nwcg.gov isuite.nwcg.gov National Logistics Workshop March 9, 2004 ROSS / IBA Projects National Logistics Workshop March 9, 2004
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Transcript ross.nwcg.gov isuite.nwcg.gov National Logistics Workshop March 9, 2004 ROSS / IBA Projects National Logistics Workshop March 9, 2004
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isuite.nwcg.gov
National Logistics Workshop
March 9, 2004
ROSS / IBA Projects
National Logistics Workshop
March 9, 2004
Today’s Topics
About the ROSS Project
ROSS Project Update
2003 Field Season Reviews, Lessons
Learned, and Actions
IBA / I-Suite
Messages to Take Home
National Logistics Workshop
March 9, 2004
What the NWCG Asked Us to Do
Develop and Deploy ROSS Application
Develop and Deploy Dispatch
Messaging System (DMS)
Maintain and Support Systems
Provide User Training and Support
Partner with other Government
Agencies / Initiatives
National Logistics Workshop
March 9, 2004
Evolving ROSS Partnerships
FEMA / ARMS
USDA Animal and Plant Health
Inspection Service (APHIS)
Colorado Department of Public Safety
Emergency Management Assistance
Compacts (EMACs)
Forest Fire Protection Compacts
National Logistics Workshop
March 9, 2004
ROSS Application Requirements
Automate business functions related to
the resource ordering and status
process used in dispatch
Capable of providing status and tracking
of all tactical, logistical, service, and
support resources
Meet ICS and be flexible to other
standards
National Logistics Workshop
March 9, 2004
ROSS Application Requirements
Capable of operating within varying
dispatch organizational structures:
Horizontal / Vertical
Multi-tiered (e.g. National, geographic
area, zone, local)
All risk incident capability
Fast and easy installation
National Logistics Workshop
March 9, 2004
ROSS Application Requirements
Provide External Application Interfaces
Qualification Systems (IQCS, IQS)
Cache Supply System (ICBS)
Incident Based Automation (I-Suite)
National Logistics Workshop
March 9, 2004
Interface with Pre-existing
Systems
USGS
NIMA
- Military route maps
FAA
- Navigation information
- Airports
ICBS
I-Suite
IRSS
ICARS
IAP
(2004)
Qualification Systems
ITS
National Logistics Workshop
March 9, 2004
IQCS
(Federal)
IQS
(State)
Real-Time Reports
National Logistics Workshop
March 9, 2004
Data Warehouse
ROSS
Data
Sources
Incident
Resources
Orders
Statuses
Data
Dictionary
Status
Counts
Other Data Sources
I-Suite
ICBS
Planning
Levels
???
Organizations
Extract
Transform
Load
Reporting Tools
•MS Access DB
•Text Files/Excel
•I/SQL
•Brio
Resource
Assignments
Dispatch
Workload
Data Warehouse
National Logistics Workshop
March 9, 2004
Resource
Destination
???…
Maps
National Logistics Workshop
March 9, 2004
Implementation Scope
Dispatch
Expanded Dispatch
Incident Caches
Incidents and Mgt (Reports / Data)
National Logistics Workshop
March 9, 2004
Project Update
Project Update
Project Independent Verification and
Validation
RobbinsGioia, LTD
Cost, Schedule, Staffing, Technology
Perfect Score (12 points)
Completed OMB Exhibit 300 submission
Scored 3.9 (2nd highest of all submissions by
USFS)
Project is officially baselined with OMB
National Logistics Workshop
March 9, 2004
Project Update
Data Stats as of 0730 – 3/9/2004
6611 Incidents (1,444 open)
147195 Requests Processed
107,720 Assignments Processed
710,592 Request Transactions
450 Dispatch Offices on line
6000+ Vendors
110,540 Resource Items
National Logistics Workshop
March 9, 2004
Project Update
Helpdesk Availability
1051 days direct incident support in
2003
Data Warehouse design / development
initiated
ORACLE Corp. system performance
evaluation
National Logistics Workshop
March 9, 2004
Interesting Time Saving Fact
FOIA Requests (24 so far) – Examples
include:
ICT3, ICT4, ICT5, DIVS, OPBD
Southern California
# Engines Deployed
# Crews Deployed
# Requests for IMT mgt Incidents between
10/9/03 and 12/1/03 west of the
Mississippi
National Logistics Workshop
March 9, 2004
Project Funding Basics
Lots of moving parts
OMB Exhibit 300
IT Investment Review Board
Departmental and Agency Approvals
etc etc etc
National Logistics Workshop
March 9, 2004
2003 Review Findings,
Lessons Learned and
Actions
ROSS Implementation Review
Large Incident Strategic Decision and
Assessment Team Request
Interview
Area Command Teams
Incident Teams
Expanded Dispatch
Collect Issues and Concerns
Identify Data Needs
National Logistics Workshop
March 9, 2004
ROSS Implementation Review
Answer Questions
Address Perceptions
Develop a report of findings and
recommendations
National Logistics Workshop
March 9, 2004
General Findings
Data Availability to MAC Groups, Area
Commands, and Incidents
Training
ROSS Screen Design and Process
Speed
Business Practices
Inconsistent interpretation of business rules and
practices
Application Bugs
National Logistics Workshop
March 9, 2004
Action Plan
DRAFT
ROSS Implementation Review – Northern Rockies
Action Plan
Working Copy – 2/3/2004
National Logistics Workshop
March 9, 2004
Action Plan Review
Based on Focus Areas
Actions are guided by:
Project Charter
Available funding
Schedule limitations
Not everything can be resolved by 2004
season
National Logistics Workshop
March 9, 2004
Action Plan Focus Areas
Data Availability to MAC Groups, Area
Commands and Incidents
Training
ROSS screen design & process
Speed (Application / System Speed)
Business Practices
National Logistics Workshop
March 9, 2004
Geographic Area
Review and Input
Geographic Area Dispatch
Input
Interviewed each Geographic Area for
top items
Many Items Similar
Tops items vary considerably by
Geographic Area
National Logistics Workshop
March 9, 2004
Focus Areas
Performance , Speed
Travel (Roster, Status, Reassignment)
Request Status (Resource Location,
Assignment History)
Usability (Edit request / assignment)
Reports (Ad-Hoc, Data Exports, Fix
Errors in Standard Reports, Print All)
National Logistics Workshop
March 9, 2004
Focus Areas
Release (Notification, Travel)
Pending Request (Show All resources
regardless of incident)
Qualifications / Classifications (Only
want 1 qualification)
Name Requests
National Logistics Workshop
March 9, 2004
Focus Areas
Resource Status (stop sorting to top of
screen when status is changed)
Resource Order Printing
Pending Request (flag UTF verse New)
Aircraft Management
Data Cleanup
National Logistics Workshop
March 9, 2004
Changes Here or Coming
Key Inputs Guiding ROSS for
the future
1.
2.
3.
Project Charter (Scope, Schedule, Budget)
Budget
Direction
a)
b)
c)
4.
NWCG
Wildland Fire Leadership Council (WFLC)
Agency
Reviews
a)
b)
c)
d)
National Cost Containment Teams
National Implementation Review – Northern Rockies
Southwest National Fire Reviews
Geographic Area Coordinators and Dispatchers
National Logistics Workshop
March 9, 2004
2004 / 2005 ROSS Goals
1.
2.
3.
4.
Address critical software problems
(bugs).
Address performance and usability
issues.
Continue development within
approved scope.
Address reporting needs.
National Logistics Workshop
March 9, 2004
Version 1.2.6 Overview
Incident may now issue request numbers
Block numbers
Pre-cut orders for external organizations
Retrieve requests
Last action column on pending requests
Manifesting of CWN crews
Reminder flag for travel
More printing / reporting capability
National Logistics Workshop
March 9, 2004
Version 2.0 Overview
Release expected late March 2004
Infrastructure Focus
Server hardware replacement
Network performance review
System Software Upgrade
ORACLE 9i
IBM WebSphere
Versata 5.5
BRIO 8.X
National Logistics Workshop
March 9, 2004
Version 2.0 Overview
ROSS Application
Code migration to Versata 5.5
Application Query Tuning
Increased Security
Focus in on hardware performance
National Logistics Workshop
March 9, 2004
Version 2.1 Overview
Release planned for mid June 2004
Contract Module
Add “Agreement” type for use with EERA and
other agreement types.
Web Status Module
Permit use by government non-dispatch units
(e.g. Rural Fire Districts)
Permit remote supervisors
Resolve issues with nested supervisors
National Logistics Workshop
March 9, 2004
Version 2.1 Overview
Pending request
Fill with new resource (change to
restricted by role)
Fill with agreement (incident record only)
Fill with AD (incident record only)
Release to home (restricted by role)
Ordering chain visibility
National Logistics Workshop
March 9, 2004
Version 2.1 Overview
Search for a Resource (Where's
Waldo?)
Name Requests
Pending Request
EFF / AD overhead shown on available
tab as default per National Mob Guide
National Logistics Workshop
March 9, 2004
Version 2.1 Overview
Edit Request while placed
Catalog Item can be edited while request
is placed, as long as it is not filled
Prepositioning Issues
Assignment Roster Issues
Roster requests placed to Status-Only
Offices that cannot be filled.
National Logistics Workshop
March 9, 2004
Version 2.1 Overview
Incident Resources – Reassignment of
Group Requests
Work Load Report
Transfer Person (Changing provider for
an overhead resource) / IQS Import
National Logistics Workshop
March 9, 2004
Version 2.1 Overview
Existing Report Problems
Resource Order Form
Data Warehouse
I-Suite Export
National Logistics Workshop
March 9, 2004
By Summer 2005
Aerial Delivered Resource Mgt.
Setting availability by qualification
Setting availability group only
Adding finance code by anyone unit in
the ordering chain
Creating and filling supply requests
National Logistics Workshop
March 9, 2004
By Summer 2005
Merge Incident
Transfer Incident
Reassign Multiple Incident Resources
(restricted by role)
Move large quantities of resources to
another incident.
Request and fill done simultaneously
Can be done between to non-local units
National Logistics Workshop
March 9, 2004
By Summer 2005
Reassign Multiple Incident Resources
(restricted by role)
Move large quantities of resources to
another incident.
Request and fill done simultaneously
Can be done between to non-local units
Reengineer Catalog Functionality
National Logistics Workshop
March 9, 2004
By December 2005
Security
Incident Complex
Consistency Audits – Part 1 & Part 2
Refinement of existing capability for usability
Maps (more detail)
More Reports
Software Problems (Bugs, Rework…)
Data Warehouse
National Logistics Workshop
March 9, 2004
FY-2005 Funding Requests
Contracts / Agreement Enhancement
Tactical Aviation Management
IQCS Interface
Hot Site
National Logistics Workshop
March 9, 2004
FY-2006 Funding Requests
Telephone Status
Standalone Hot Sync
Draw Down Levels
Incident Prioritization
CAD Interface (generic)
Compacts
FIRECODE Interface
National Logistics Workshop
March 9, 2004
Lessons Learned
Lessons Learned
That ##$%@#$ darn ROSS!!! Things
people said!!
ROSS is responsible for global warming.
ROSS is causing all delays at NICC!
George Foreman wants to interface his
Cooker with ROSS.
National Logistics Workshop
March 9, 2004
Lessons Learned
What happened on June 23, 2003?
What could have been done different?
What are we doing about disaster
recovery?
Share Information
Networks are key
Adjust business rules
Realign Dispatch Processes in Expanded
National Logistics Workshop
March 9, 2004
NWCG Incident
Based Automation
Project
NWCG Incident Base Automation (IBA) Project Phases
Phase 1
Phase 2
I-Suite Stabilization and
Support Project
(IRSS, ICARS, ITS, IAP)
Stabilize
Application
Initiate Change Management
Provide User Support
Provide Application
Maintenance
Incident Based Automation
Strategic Planning Project
Identify
Key Business Areas
Conduct Business Area
Analysis
Conduct Strategic Project
Planning
Prioritize and Recommend
Projects
I-SUITE Operations and Maintenance
FY-2003 / FY-2005
FY-2004 / FY-2005
Phase 3
Incident Based Automation
Component Projects
Infrastructure
Projects
Business Area Projects
I-Suite
Replaced
FY-2006 and Beyond
IBA (Phase I) - Interagency I-Suite Stabilization
and Support Project (IISS)
1.
2.
3.
4.
Stabilize the existing I-Suite application for use by
multiple users at an incident.
Add / Finish the Incident Action Plan capability.
Initiate a structured user support system (user
helpdesk, user guides, and training materials) that
meets the availability requirements for incident
operations.
Initiate application maintenance support to assure
application stability.
National Logistics Workshop
March 9, 2004
IBA (Phase I) - Interagency I-Suite Stabilization
and Support Project (IISS)
5.
6.
7.
8.
Initiate a software test and release process that
minimizes impact on field operations.
Develop and/or update existing training materials
for users, Incident Computer Technical Specialists,
and trainers.
Conduct user training for all groups identified
within the Implementation Scope
Establish Interagency NWCG IT & data operating
standards for use of I-Suite.
National Logistics Workshop
March 9, 2004
IBA (Phase I) - Interagency I-Suite Stabilization
and Support Project (IISS)
Application Scope
Incident Resource Status System (IRSS)
Incident Cost Accounting and Reporting System (ICARS)
Incident Time System (ITS)
Incident Action Plan (IAP)
Incident Supply System
Incident Merge / Split (IMS)
General communications and office management software
such as e-mail, ftp, word processing etc..
National Logistics Workshop
March 9, 2004
Incident Based Automation Strategic Planning
(Phase II) – <NOT CHARTERED YET>
Identify Key Business Areas
Conduct Business Area Analysis
Document key business processes that could benefit from
information technology
Define Business Area Projects
Operations
Logistics
Planning
Support
Define project scope, benefits, and constraints.
Prioritize and Recommend Projects
Select Information Technology Projects
Allocation Resources
National Logistics Workshop
March 9, 2004
Incident Based Automation Project Execution
(Phase III)
Infrastructure Projects
Priority #1
Priority #2
Priority #3
Priority #n
Priority #1
Priority #2
Priority #3
Priority #n
Priority #1
Priority #2
Priority #3
Priority #n
•
Business Area #4
–
– Priority #1
– Priority #2
– Priority #3
– Priority #n
Business Area #n
– Priority #1
– Priority #2
– Priority #3
– Priority #n
Priority #1
Priority #2
Priority #3
Priority #n
Business Area #2
Business Area #3
–
–
–
–
Business Area #1
•
National Logistics Workshop
March 9, 2004
Messages to Take Home
Be Flexible to Change
See the Big Picture
Keep Challenging Us (in a Pro-active
Way) to Make Things Better
Fasten Your Seatbelt and Hang On
Be Apart of the Success.
National Logistics Workshop
March 9, 2004
Thanks for your
Support and your Time