Transcript International Full-Degree Student Services • • • • • • • Began with workgroup discussions in September 2011 Representatives from Admissions, Study Administration, Student Guidance and the International Office Oversight of.

International Full-Degree Student Services
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Began with workgroup discussions in September 2011
Representatives from Admissions, Study Administration, Student
Guidance and the International Office
Oversight of group coordination and servicing of the students remained
with the International Office
Steering Committee: Niels Henrik, Rie Snekkerup, and Anne Mette Hou
Regular meetings about existing services, student needs, and available
resources resulted in a Commissorium we presented in March
Commissorium (and accompanying budget request) was approved by
CBS management in April
We started our planning in April/May!
IFDS Services
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With over 3,000 IFDS we needed to find reasonable solutions to meet their needs
Same needs as the incoming exchange students, but even more so
Integration of IFDS is critical to their academic success, as well as their personal
and career fulfillment while in Denmark
It was important that we found a way to provide good, clear information to the
students in sufficient time
It was critical that the CBS community found a way to work together to service
”our” students
It was necessary that the IFDS felt a warm welcome to CBS and could establish
themselves in Denmark, like exchange students (Maslow’s Hierarchy of Needs)
It was critical that we help the students settle, so they could focus on their
academic life
Phase One Services
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As our first effort to implement a coordinated service effort, it was
decided to be ambitious but not unrealistic
Services to include were:
• Introduction Seminars of 4 different themes each week in September
• International Activities throughout the year to broaden the IFDS’
understanding of Denmark and Danish culture
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• To promote integration among the international and Danish students
• Heightened and special services for non-EU students (scholarship
and fee-paying)
• International Student Ambassador program as support network
• International Education Week in November
Introduction Seminars
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Primary session: Welcome and Introduction on September 8, 2012
Following supplemental sessions:
• Improve Your Studies
• Engage Yourself!
• Working in Denmark
Already have ca. 50 students registered!
International Activities
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Welcome social following Welcome and Introduction Seminar
Culture and language cafes
International coffee houses
Special lectures
Campus and city tours
Movie nights
Open to entire CBS community to foster interaction and integration!
International Student Ambassadors
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Activities: Preparation advice, arrival assistance, campus tours, cultural programs,
social networking events, sharing of information
Danish and international volunteers for between 2-12 hours a week
Oversight by International Services and Outreach Manager
Daily coordinator by Student Coordinator (to help staff the ISA office)
4 teams-each with a Team Leader
• Pre-arrival and Welcome Team
• Integration and Social Team
• Outreach Team
• Support Team
34 applicants and 30 interviews: 19 Danish and 15 international
Information and Communication with IFDS
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No clear way to send a mail to ALL new or current IFDS at CBS
Developed information on DIK site at www.cbs.dk/iStudents
Combined Arrival and Smooth Studies guides for all iStudents at CBS
Facebook page: www.facebook.com/CBSiStudents
eCampus whereever possible on Study Programme pages
CBS Students Intro book, website and Student Society Day
Mailing list
ISA email account: [email protected]
Specially-designed brochures:
• Welcome and Introduction Seminar postcard
• iSeminars and iActivities brochures for Student Hubs, DIK Reception
• Useful links for IFDS and Who does what at CBS?
• Important information for iStudents handy booklet
Next Steps
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Implementation of Phase One in 2012-2013
Primary focus on activities and resources in fall
Focus on student evaluations and IFDS survey in spring
Make necessary adjustments for 2013-2014
Similar program next year will allow us to compare two years of offerings
Phase Two will build upon the first phase offerings, but hopefully have
strengthened resources to develop services to a higher level