UMS Information Technology Services Ad Hoc Technology Committee Meeting October 15, 2007 UMS-ITS Mission The mission of Information Technology Services is to maintain an integrated, efficient,
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UMS Information Technology Services Ad Hoc Technology Committee Meeting October 15, 2007 UMS-ITS Mission The mission of Information Technology Services is to maintain an integrated, efficient, sustainable and responsive program of information systems, technologies and services for the University of Maine System, K-12 Schools, Public Libraries and State Government. 2 UMS-ITS Vision Provide an IT infrastructure that provides access to information, resources and services that are available at anytime, any place and on any device. 3 UMS-ITS Who We Serve University of Maine System (All Campuses and UMS) K-12 Schools Public Libraries Non-Profits State Government Private Higher Education Research Institutions Municipalities 4 University of Maine IT Infrastructure Security Network (Voice, Data, ITV) Servers/ System Management Collaborations Tools Applications Academic Administrative Storage System wide Messaging Database MaineStreet (ERP) Desktops/ Laptops/ PDA’s Identity Management 5 Existing Network 6 Madawaska Madawaska l Existing ITV Network UMFK Charette Hill l Eagle Lake Ashland Van Buren Van Buren l Daigle Caribou l l Ft Fairfield l UMPI Quaggy Joe Limestone l Parkhurst Number 9 Mtn. Smyrna Sherman Stationl East Millinocket Center Houlton Center lIsland Falls Danforth l Jackman l Penquis lLincoln Center Fish Hill Musquash (Dover-Foxcroft) Mtn. Guilford l Bingham Bull UMaine Calais Kingfield l Rangeley Dexter Center l Mtn. l l Newport Hermon l l Sugarloaf Cooper Blackcap Eastport lSkowhegan l Mtn. UCB l Lube Peaked Farmington (Mt Blue) Machias Fairfield Rumford-Mexico l c UMM l l Center UMF Ellsworth l Cook Bucksport Blue Mt. Center York Hill Hutchinson l l l AbramsLivermore Falls Hill MMA Hill l Center l l Streaked Islesboro Bethel l Sand Hill(Belfast) l Winthrop Mtn Norway-South Mtn. l l l lRagged l UMA Paris Center Camden l Litchfield LAC l Thomaston Lisbon l l Lisbon l Center l Greenville l Greenville Long BathUSM IslandBrunswic llBaxter Sanford Center South l Berwick k ScarboroughCenter Saco-Biddeford Center l Mt. Agamenticus 7 “An Example of Campus Services” USM’s Division of Information and Technology (DoIT) 2700+ University owned computers 5000+ network connections (wired and wireless) 2500 telephones 325+ networked printers 3 campuses and 7 remote locations (Portland and Augusta) 591 BlackBoard sites Spring ’06 (44% of UMS sites) 9000+ HelpDesk calls annually 30,000 daily e-mails (faculty, staff) 1000+ semester data requests (internal- students, staff, faculty; external – IPEDS, surveys, etc.) ~$2M in computer equipment sales 8 UMS-ITS Financial Summary UMS-ITS Organization FTE 86 Budget $12.5 Assets $34.2 IT Directors Group IT Planning & Policy Group Administrative Systems Development & Support Director Cindy Mitchell FTE Budget Assets 29 $3.9M $5.9M Systems & Operations Associate Director John Grover 11 $2.5M $8.0M CIO Ralph Caruso Sponsors Steering Committee Communications & Network Support Associate Director Jeff Letourneau 16.5 $3.7M $11 M Academic Technologies & End-Users Support Associate Director John Forker 15.5 $1.7M $9.3M Shared Processing Center Interim Director Ralph Caruso 14 $ .7M 10 CIO-UMS-ITS FY08 BUDGET (000’s omitted) Administrative Applications CIO Salaries/Benefits $ 219 $ Systems Communications Academic Tech. & Operations & Network Services & End-User Support 2,394 $ Telecom/ Transmission Fees Software Maintenance Hardware Maintenance $ $ 41 $ Total- Gross $ 260 $ Net Subsidy to Campuses $ $ 260 $ $ 1,144 $ 973 $ 5,520 $ 1,858 $ 401 $ 2,259 $ 691 1,102 $ 235 $ 186 $ 213 $ 20 $ 18 $ 2,623 466 $ 355 $ 260 $ 219 $ 834 $ 46 $ 121 $ 445 $ 84 3,946 $ 2,482 $ 3,707 $ 1,752 $ 12,147 $ 775 $ 139 $ $ 648 $ 1,966 $ 274 $ 8 $ 237 Less: Internal External Allocations to Campuses Shared Processing Center 1,315 $ $ Hardware Acquisitions Other 790 Total 2,268 1,349 $ 2,308 $ 1,093 $ 1,061 1,974 $ 2,268 $ 775 1,470 $ 6,480 $ - 11 UMS-ITS IT Capital Budget FY08 MaineStreet $1.8M Regional Optical Network $3.0M Total: $4.8M 12 UMS-ITS Infrastructure Investments Software Document Imaging Event/Classroom Scheduling Housing Anti-Virus Fundraising Development Identity Management Campus Cards Address Cleansing Software E-Commerce Network Technology $6.0M ERP (MaineStreet)* Functional Productivity Software (2002-2007) $5.0M Wireless System-Wide Telephony Network Convergence Regional Optical Network Wired Network Upgrades Servers/Storage/Video Conferencing $1.5M ERP Servers/Upgrades VM Environment Storage System Video Conferencing Video Streaming *Only includes ERP software acquisition of the $18.0M project budget. Total: $12.5M 13 IT System-Wide Infrastructure Investment Requirements Campus Network/Wiring Modernization $18.0M Campus Network Convergence (Voice Video Data) $ 9.0M Data Center Upgrades/Modernization UMS,UM and USM $ 5.0M+ Campus Desktop/Laptops 4 yr renewal $ 2.0M/ $.8M Research Computing Renewal $ 2.0M Instructional Technology Integration $ 1.5M High Priority Software Projects $ 1.5M Security/Regulatory Compliance $ 3.0M Total: Expansion of State-Wide Optical Network $42.0M $ 5.0M - $10M 14 UMS–ITS Collaborative Initiatives Identity Management Student, Faculty, & Staff Email UMPI UMF- Inquired Server Consolidation (UM) UMS-ITS Maine InfoNet UM Modem Pools – Outsourced Recycled PC’s UMS-ITS UMFK UMPI UM Alumni 15 UMS–ITS Collaborative Initiatives (Continued) Regional Optical Network TJL NIH/NCRR Grant $250,000.00 MCCS Network Convergence MDI BioLabs, COA, Bates, Bowdoin, Colby UMFK Centers & Sites UMPI Maine School/Library Network State Library DOE 16 MaineStreet Update Pre Go-Live Audit Summary Critical Juncture- Schedule achievable w/ following activities IDP members expanded effort required (24-30 hours a week) Consultants finish set-up by October 31st Project Management team must set hard milestones and elevate them in visibility. Final decision made December 1st, after spending November testing Self-assessment of each campus in individual interviews with project staff members yesterday afternoon Audit team was high quality and assessment was conducted in a professional and effective manner 18 Recent Accomplishments Master Course Catalog in Production September UMS E-Application in Production October 01, 2007 Application Fee Processing for Fall 2008 in Production October 18, 2007 01, 2007 TouchNet Credit Card Processing for Fall 2008 Application Fees in Production October 01, 2007 19 Recent Accomplishments (Continued) General Ledger Interface in Production October Enrollment Deposit Processing in Production October 01, 2007 01, 2007 Initial Class Schedule for Fall 2008 in Production October 05, 2007 20 Financial Aid Delay Impacts Qualitative Staff time from campuses to continue IDP Further delay in realizing value of student system Minimal Interface to Financier Quantitative (Costs) The risk of student revenue loss is minimized FY08/09 consulting, staff, etc. $850,000.00 FY09/10 – delay in Legacy support $700,000.00 21 MAINESTREET Sponsors Discussion 22 Current/Future Outcomes Human Resources Management System…………Tracy Bigney Financial Management System…………………….Joanne Yestramski Student Administration System…………………….Rosa Redonnett 23