INNOVATION-TRIZ,INC. USING TRIZ TO FIND FAULT WITH THE FUTURE World Future Society Philadelphia, PA July 21, 2002 Jack Hipple, Principal Innovation-TRIZ, Inc. www.innovation-triz.com.
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INNOVATION-TRIZ,INC. USING TRIZ TO FIND FAULT WITH THE FUTURE World Future Society Philadelphia, PA July 21, 2002 Jack Hipple, Principal Innovation-TRIZ, Inc. www.innovation-triz.com OBJECTIVES INNOVATION-TRIZ,INC. Briefly review the concepts of TRIZ Ideality, resources, patterns of invention Explain and demonstrate the use of “reverse” TRIZ thinking in forecasting and planning NOTE: All day workshop on TRIZ problem solving and forecasting on Tuesday at WFS ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. WHAT IS “TRIZ” ? A Russian acronym: Theoria Resheneyva Isobretatelskehuh Zadach (Theory of Solving Problems Inventively) ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. WHAT IS “TRIZ” ? A way of thinking A family of tools, thinking processes, and software The “way of thinking” can ALWAYS be used, but the tools in the tool kit can be selected depending the nature of the problem, time available, etc. ®Innovation-TRIZ, 2002 BASICS OF OTHER CREATIVITY TOOLS INNOVATION-TRIZ,INC. Psychology more than science and technology DeBono, Lateral Thinking/Six Hats™, Creative Problem Solving Can discuss integration Randomness Brainstorming, picture, etc. stimulation Can discuss integration Highly dependent upon facilitation skills Fine for simple problems and can be easily learned Limited by knowledge in the room--TRIZ looks outside the knowledge and experience in the room in a systematic and structured way ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. THE HISTORY OF TRIZ A discovery of a talented patent examiner for the Russian navy, Genrich Altshuller, 1950’s Originated from the study of several hundred thousand of the world’s most inventive patents--now in the millions He recognized that the development of technological systems follows predictable patterns that cut across ALL areas of technology--the speed of technical evolution can be accelerated Also recognized that problem solving principles are also predictable and repeatable--anyone can invent! Established schools to teach after a Stalin 7 yr. prison term--deceased in 1999 at age 71 ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. BASIC CONCEPTS Systems evolve toward IDEALITY irreversibly Using RESOURCES within the system or easily convertible Resolving CONTRADICTIONS as they evolve PATTERNS OF INVENTIONS/OPERATORS are constantly recognized and used ®Innovation-TRIZ, 2002 PILL INSPECTION WORKSTATION INNOVATION-TRIZ,INC. Vibratory feed move pills around an internal spiral to top of vibratory bowl where the pills are discharge and slide down an incline plane onto a conveyor. As the pills go by, the inspectors identify and remove the damaged pills. Damaged Pills Conveyor Trash Can ®Innovation-TRIZ, 2002 ® Ideation International SYSTEM PROPOSAL AND CHALLENGE INNOVATION-TRIZ,INC. Replace inspectors with a $200K video inspection system High return project, but capital is not available Boss says, that’s a great idea, but “Find another way!!” ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. GOOD PILLS/BAD PILLS What is IDEALITY? What are the RESOURCES we have? ®Innovation-TRIZ, 2002 PILL INSPECTION WORKSTATION INNOVATION-TRIZ,INC. Vibratory feed move pills around an internal spiral to top of vibratory bowl where the pills are discharge and slide down an incline plane onto a conveyor. As the pills go by, the inspectors identify and remove the damaged pills. Damaged Pills Conveyor Trash Can ®Innovation-TRIZ, 2002 ® Ideation International An Elegant Solution: The Pill Inspects Itself INNOVATION-TRIZ,INC. Change the escapement for the vibratory bowl so that the pills are ejected standing on their edge. Move the conveyor 3 inches. Pills that are round will roll at a velocity that allows them to jump to the conveyor. The pills that are chipped will slide or will roll at a lower velocity and fall into the trash. Resource: Velocity of the sliding or rolling pills Function (inspection of pills) is performed without the system (human inspectors or video inspection system). Trash Can ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. RESOURCE CHECKLIST Substances Fields Space Time Information Functional ®Innovation-TRIZ, 2002 SOLVING A CONTACT LENSE PROBLEM INNOVATION-TRIZ,INC. Space resources from the perspective of a contact lense manufacturer from the standpoint of a semi-conductor manufacturer ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. OTHER TRIZ TOOLS Patterns of Invention for Forecasting Algorithms and tables for problem solving, both technical and non-technical Software products ®Innovation-TRIZ, 2002 TRIZ IN REVERSE: A NEW WAY OF THINKING ABOUT FUTURE ISSUES AND FORECASTING INNOVATION-TRIZ,INC. REVERSE TRIZ • What failures/problems may occur? System Potential Failures • Why failures/problems did occur? Potential Cause ®Innovation-TRIZ, 2002 Failures INNOVATION-TRIZ,INC. COMBINES….. The rigor of the TRIZ process, but in reverse Proactive, rather than checklist, mental process ®Innovation-TRIZ, 2002 REVERSE TRIZ INNOVATION-TRIZ,INC. Formulate original problem (the “ideal” final result) Invert the original problem (the opposite of the ideal final result/ideality) Amplify the inverted problem: reverse ideality Search for information and resources Hypothesis, tests, and correction ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. SMOKE-FREE TEST SHIP Real view ®Innovation-TRIZ, 2002 Photo HAZARDOUS CHEMICAL HANDLING SYSTEM INNOVATION-TRIZ,INC. Bulk storage Received by rail car and truck, unloaded by N2 pressure or pump Distribution to process Scrubber for containment Unloading with pressure transfer (T/C) and pump (T/T) Foam control in storage area ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. Unload Vent N2 Scrubber To Process ®Innovation-TRIZ, 2002 THE REVERSE TRIZ APPROACH INNOVATION-TRIZ,INC. The problem: I want to prevent a leak Invert the problem: I WANT to have a leak Exaggerate/amplify the inverted problem: I WANT to have a CATASTROPHIC leak, causing MAJOR damage and public affairs impact What RESOURCES do I need to have/cause a leak? ®Innovation-TRIZ, 2002 ™afd is a trademark of Ideation International INNOVATION-TRIZ,INC. RESOURCE CHECKLIST Substances Fields Space Time Information Functional ®Innovation-TRIZ, 2002 “REVERSE” TRIZ THIS WORKSHOP INNOVATION-TRIZ,INC. I want to have a successful workshop I want to have an unsuccessful workshop I want to have the WORST workshop the WFS has ever hosted--no one ever comes again and WFS loses a ton of money! How would I make sure this happened? What resources do I need? ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. VS. OTHER PROCESSES Compared to the HAZOP or FEMA checklist process, generates far more real possibilities, puts people in an aggressive mind set, and finds possibilities not otherwise found Software supported Larger knowledge base Use inventive skills and thinking from traditional TRIZ problem-solving ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. USES Failure prediction for projects and product designs Failure prediction and/or analysis for technology developments Failure prediction for technology adoption and commercialization Failure prediction for management/organizational processes ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. EXAMPLES How would I prevent this product from being successfully used? How would I make sure that this new technology would never be adopted? ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. WALL STREET JOURNAL 03/29/1999 Ford to Recall 945,000 Cars, Trucks to Fix Cruise Control DEARBORN, Mich. - Ford Motor Co. is warning owners of 945,000 1998 and 1999 model cars and trucks not to use the cruise-control feature because of a potential defect that could cause the accelerator to stick open. The auto maker said it knows of no accidents related to the problem, which company engineers discovered during tests, a Ford spokeswoman said. The vehicles will be recalled and repaired at no cost to customers starting in May when Ford gets replacement parts, the spokeswoman said. In the meantime, customers may get the cruise-control mechanism disabled, the company said. The models affected are about 567,000 1998 and 1999 Explorer and Mountaineer sport-utility vehicles; about 166,000 1998 and 1999 Ranger pick-ups; 99,000 1998 and 1999 Mustangs; 88,000 1999 Super Duty F-Series trucks and about 25,000 1999 Super Duty F-Series stripped chassis. To alert owners to the problem, Ford is sending letters and directing customers to a Web site, www.recall.ford.com, where they can enter the vehicle identification number to learn if their car or truck is affected. ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. APPLICATION AT DIFFERENT LEVELS The principles of TRIZ and “reverse” TRIZ can be applied at different system levels from a competitive standpoint Need to understand what those levels are and how they might affect us What are potential negative events and causes at DIFFERENT levels? ®Innovation-TRIZ, 2002 FOR EXAMPLE….. AIRLINE HIJACKING Levels The The The The The The cockpit plane boarding area airport space around the airport atmosphere ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. INNOVATION-TRIZ,INC. FOR EACH LEVEL…. What resources are available to deliberately cause the unwanted event? ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. TAKEAWAYS Try the “reverse” TRIZ process (“how” vs. “what”) for some failure or forecasting problem you currently have Substitute and compare this process with ANY checklist process currently used ®Innovation-TRIZ, 2002 INNOVATION-TRIZ,INC. RESOURCES Web site, www.innovation-triz.com, monthly newsletter available Annual Altshuller conference, Philadelphia, spring, 2003 Introductory workshops, TRIZ in non-technical areas, how to implement, application presentations Altshuller Institute, www.aitriz.org TRIZ Journal, on line at www.triz-journal.com Books “And Suddenly the Inventor Appeared”, Altshuller, $40, Amazon.com “TRIZ: The Right Solution at the Right Time”, Salamatov, $75, www.insytec.com, Amazon “The Engineering of Creativity”, Savransky, CRC Press/Amazon “Hands On Systematic Innovation”, Mann, www.creax.com ®Innovation-TRIZ, 2002