The Adoption of METIS GSBPM in Statistics Denmark Agenda 1. 2. 3. 4. 5. 6. Background and context Working with business processes An example of documentation Results of process analysis Metadata coverage Lessons.

Download Report

Transcript The Adoption of METIS GSBPM in Statistics Denmark Agenda 1. 2. 3. 4. 5. 6. Background and context Working with business processes An example of documentation Results of process analysis Metadata coverage Lessons.

The Adoption of METIS GSBPM
in Statistics Denmark
Agenda
1.
2.
3.
4.
5.
6.
Background and context
Working with business processes
An example of documentation
Results of process analysis
Metadata coverage
Lessons learned
Agenda
1.
2.
3.
4.
5.
6.
Background and context
Working with business processes
An example of documentation
Results of process analysis
Metadata coverage
Lessons learned
Working group on standardisation
1. Multi-annual corporate strategy as
basis (”Strategy 2015”)
2. Working group, that refers to Board of
Directors
3. METIS GSBPM adopted as common
frame
4. Dual focus
•
•
Process analysis and documentation
Coverage of metadata systems
Quality management / Metadata Management
1
Specify
Needs
2
Design
3
Build
4
Collect
5
Process
1.1
Determine
need for
information
2.1
Design
outputs
3.1
Build data
collection
instrument
4.1
Select sample
5.1
Integrate data
6.1
Prepare draft
outputs
7.1
Update output
systems
8.1
Define archive
rules
9.1
Gather
evaluation
inputs
1.2
Consult &
confirm need
2.2
Design
variable
descriptions
3.2
Build or
enhance
process comp.
4.2
Set up
collection
5.2
Classify &
code
6.2
Validate
outputs
7.2
Produce
dissemination
products
8.2
Manage
archive
repository
9.2
Conduct
evaluation
1.3
Establish
output
objectives
2.3
Design data
collection
methodology
3.3
Configure
workflows
4.3
Run collection
5.3
Validate &
edit
6.3
Scrutinize &
explain
7.3
Manage
release of
dissem. prod.
8.3
Preserve data
& associated
metadata
9.3
Agree action
plan
1.4
Identify
concepts &
variables
2.4 Design
Frame &
sample
methodology
3.4
Test
production
systems
4.4
Finalize
collection
5.4
Impute
6.4
Apply
disclosure
control
7.4
Promote
dissemination
products
8.4
Dispose of
data & assoc.
metadata
1.5
Check data
availability
2.5
Design stat.
processing
methodology
3.5
Test statistical
business
process
5.5
Derive new
variables &
stat. units
1.6
Prepare
business case
2.6
Design prod.
systems /
workflows
3.6
Finalize
production
system
5.6
Calculate
weights
5.7
Calculate
aggregates
5.8
Finalize data
files
6
Analyse
6.5
Finalize
outputs
7
Disseminate
7.5
Manage user
support
8
Archive
9
Evaluate
Reference document – ”SD’s METIS”
– METIS: confirmed standard for official statistical
production
– Adopted by some of our peers
– Translation of document
– Approach for SD version
– Testing the extent to which the model apply to SD
– An ”SD METIS” would be a milestone for business
process- and architectural maturity
– Necessary to move ahead according to our
corporate objective of increasing standardisation
– Initial focus on phases 4-7
Agenda
1.
2.
3.
4.
5.
6.
Background and context
Working with business processes
An example of documentation
Results of process analysis
Metadata coverage
Lessons learned
Model/template for statistical business processes
– METIS level (“which phases do we open”?)
– Control-flow level (phases, input, output, time)
– Functional level (”who does what, and in what order?”)
– ”AS-IS” and/or ”TO-BE”
– BPMN: Standardized notation
– Collect ideas and convert them into action (standardisation,
efficiency and quality)
– Form
• Workshop
• Facilitated by working group
• Ownership of results to the statistical team
• Needs a mandate!
Selection of pilot cases
•
Social Statistics:
– Population register
– Student register (register updates)
•
Business Statistics
–
–
–
–
–
–
–
•
General account statistics (SBS)
Employment in construction industries
Retail Trade Index
Industrial commodity statistic
Farm Structure Survey
Car register and associated statistics
Use of ICT in enterprises
Economic Statistics
– Consumer price index
– Foreign trade in services
•
Sales and Marketing
– Interview task: Yearly survey on safety
– Key figures in housing (standardized product from SDs Customer Services Centre)
•
User Services
– Data collection-processes/-systems (XIS, CEMOS)
Selection of cases in Business Statistics
Dimension
Values
Cases
Frequency
- Short term vs.
- Structural statistics
- ECS
- SBS
Standardised
system (if any)
- Statistics in standardised systems vs.
- Statistics in stand-alone systems
- ECS
- SBS
Complexity
- Simple vs.
- Complex
- RTI
- SBS
Type of
Statistical Unit
- Statistics based on SBR vs.
- Statistics with other units
- SBS
- C-Reg
Method for error
detection
- Micro-based error detection vs.
- Macro-based error detection
- SBS
- ECS
Coverage
- Sample vs.
- Cut-off vs.
- Population
- ECS
- ICS
- FSS
Confidentiality
scheme
- Positive confidentiality vs.
- Negative confidentiality
- SBS
- ICS
Cost
- Statistics with high cost vs.
- Statistics with low cost
- SBS
- RTI
Stability
- Few changes by each iteration vs.
- Many changes by each iteration
- ECS
- UIE
Maturity
- Well established statistic in SD
- New statistic in SD
- SBS
- (RII)
”Type”
- Primary statistic vs.
- Derived statistic
- ICS
- C-Reg
Agenda
1.
2.
3.
4.
5.
6.
Background and context
Working with business processes
An example of documentation
Results of process analysis
Metadata coverage
Lessons learned
Example: METIS level
Kvalitetsstyring / Håndtering af metadata
1
Behov
2
Design
3
Udvikl
4
Indsaml
5
Behandl
6
Analysér
7
Formidl
8
Arkivér
9
Evaluér
1.1
Identificér
brugerbehov
2.1
Design
output
3.1
Udvikl dataindsamlingsinstrument
4.1
Udvælg
stikprøve
5.1
Integrer
data
6.1
Forbered
statistikprodukt
7.1
Opdatér data i
formidlingssystemer
8.1
Definér
Arkiveringsregler
9.1
Indsaml data /
input til
evalueringen
1.2
Konsultér og
bekræft behov
2.2
Beskriv
variable
3.2
Udvikl
produktionssystem
4.2
Forbered dataindsamling
5.2
Kod data
6.2
Kvalitetssikr
Statistikprodukt
7.2
Udarbejd
statistikprodukt
8.2
Opsaml / gem
rådata
9.2
Gennemfør
evaluering
1.3
Skitsér
output/tabeller
2.3
Design dataindsamlingsmetode
3.3
Definér
workflows
4.3
Gennemfør
dataindsamling
5.3
Gennemgå,
fejlsøg og ret
data
6.3
Gransk og
forklar
7.3
Håndtér
udgivelsen
8.3
Gem fejlsøgte
data og
metadata
9.3
Beslut
handlingsplan
1.4
Identificér
Begreber
2.4 Design
udtræksramm
e og stikprøvemetode
3.4
Test
systemet
4.4
Afslut dataindsamling
5.4
Imputér
manglende
data
6.4
Applicér
statistisk
fortrolighed
7.4
Markedsfør
statistikprodukt
8.4
Aflevér data
og metadata
1.5
Undersøg
datakilder
2.5
Design
databehandlingsmetode
3.5
Gennemfør
pilot-test
5.5
Afled nye
stat. enheder
og variable
6.5
Afslut
analyse
7.5
Håndtér
brugersupport
1.6
Start
projekt
2.6
Design prod.
system; kravspecifikation
3.6
Sæt system
i drift
5.6
Beregn
vægte
5.7
Beregn
aggregater
5.8
Færdiggør
aggregerede
datasæt
Example: Control flow level
 Trigger
 Phases
 Input
• Regulations
• Data
• etc.
 Output
• Intermediate
• Final
 Time
Example: Functional level
 Who does what
 Start condition
 End condition
 Note that…
Agenda
1.
2.
3.
4.
5.
6.
Background and context
Working with business processes
An example of documentation
Results of process analysis
Metadata coverage
Lessons learned
Results of process analysis (an overview)
• Focus on processes is useful and has immediate effect in
some cases
• Improvements for statistical teams
– Quality (documentation, new quality measures, etc.)
– Standardisation (Use of standardised systems)
– Efficiency (Eliminate manual processes)
• Improvements in communication
– Many project managers regarding digitalisation
– Coordinator function
• Improvements in efficiency for data collection
– Focus on areas of responsibility
• Huge difference in degree of standardisation
– Dissemination
– Data collection
– Data processing
Agenda
1.
2.
3.
4.
5.
6.
Background and context
Working with business processes
An example of documentation
Results of process analysis
Metadata coverage
Lessons learned
Metadata coverage
4. Collect
5. Process
6. Analyse
Integrate
Data
FTP
PUK
PX Publ
Classify and
code
Virk.dk
Statistics
bank
XIS2
Business-toBusiness
Review,
validate and
edit
Statistical
database
IBS
Impute
Papir forms
Dst.dk
Statistical
database 1
CEMOS
Web-services
7. Disseminate
Statistical
database n
CRM
Scan
Data
Warehouse
IDV
Calulate
weigths and
aggregate
Metadata og documentation
Begrebsdatabase
?
?
?
Times
Times
Klassifikationer
Varedeklarationer
Højkvalitet
Metadata coverage
• Dissemination phase is very well
covered
• Although dissemination phase is covered
by four different applications the overlap
is very limited
• The vision for the future is to create a
single metadata system
• The data model should be based on
three data stages (raw data, micro data,
macro data)
Metadata coverage
4. Collect
5. Process
6. Analyse
Integrate
Data (std)
FTP
7. Disseminate
PUK
Dst.dk
Statistical
database 1
PX Publ
Classify and
code (std)
Virk.dk
Datacollection
system
Inputdata
archive
Review,
validate and
edit (std)
Web-services
Bussiness-tobusiness
Statistics
bank
Statistical
database
Impute (std)
Statistical
database n
CRM
Paper forms
Calulate
weigths and
aggregate
(std)
Metadata og documentation
Statistics Denmark Metadatasystem
Data
Warehouse
IDV
Agenda
1.
2.
3.
4.
5.
6.
Background and context
Working with business processes
An example of documentation
Results of process analysis
Metadata coverage
Lessons learned
Lessons learned
• Planning a strategy for further development is
better using GSBPM
• Identify areas of interest for improvement
initiatives.
• Major challenges regarding steps where data is
processed
• Further standardization of methods is
necessary
• A clearer view of the different need for metadata
and documentation
• A better overview of the strong and the weak
areas of our metadata applications