Transcript WCL208 | A Strategy for Your Client Infrastructure RETHINK your client infrastructure and increase user productivity with Microsoft Windows 7. Dan Willis - HP Technical.

WCL208 | A Strategy for
Your Client Infrastructure
RETHINK your client
infrastructure and increase user
productivity with Microsoft Windows 7.
Dan Willis - HP Technical Services, Client Infrastructure Consulting
June 10, 2010
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©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
Client Strategy
– Begin with strategic view
– Identify business value available
– Stakeholder identification
– Structured approach to apply technology to business issues
Result: Solution Roadmap, high level design, business case
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Pressures on IT
Client Infrastructure
– Complexity and cost: Client computing has
grown complex over the years, leading to high
cost
– Security and compliance: Organizations are
at risk for data loss, compliance issues, and
information theft
– Change & Choice: IT must plan for more
change – new devices, new ways of working,
new user expectations – and the organization
must react quickly to business changes
– Productivity: People expect computing to
always work, and to enable communication in
a variety of ways
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End User Expectations
Tomorrow
Always on
Mobile
Today
Teleworker
Smart
Phone
Productivity
Yesterday
Thin client
Global and 24/7
“Consumerization”
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Microsoft Windows 7 for End Users
Designed to be Faster, More Reliable, and More Secure
– DirectAccess: Give mobile users seamless access to corporate networks
without a need to VPN.
– BranchCache: Decrease the time branch office users spend waiting to
download files across the network.
– Federated Search: Find information in remote repositories, including
SharePoint sites, with a simple user interface.
– BitLocker and BitLocker To Go: Help protect data on PCs and removable
drives, with manageability to enforce encryption and backup of recovery keys.
– Virtual desktop infrastructure (VDI) optimizations: Improved user experience
for VDI with multimon and microphone support, which have the ability to reuse
virtual hard drive (VHD) images to boot a physical PC.
– Microsoft Outlook Social Connector (SharePoint, Live Meeting, LinkedIn,
Facebook, MySpace)
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Delight
End Users
Questions Top of Mind for IT Managers on
Microsoft Windows 7
– How can I determine the total ROI for Windows
7 vs. an older version of Windows?
– How can I analyze the financial and risk impact
of moving to desktop / application
virtualization?
– When should I plan to migrate to Windows 7?
– What is the best step-by-step plan for migration
to minimize disruption to end users, risk for the
business?
– How should I rethink my application
environment?
– Which users would benefit the most from
Windows 7?
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Migration Challenges
Discovering the HW/SW Inventory Data
Managing and creating the centralized data
Analyzing the data is labor intensive
Associating
the user to workstation to applications
the user to the corporate hierarchy
Scheduling the migration groups and units
Communicating with users, migration teams,
stakeholders
Approving software and hardware changes
Consolidating applications
Monitoring and reporting on the migration
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Services to Guide the Journey
Rethink the Client NOW
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A journey which requires...
1. A structured, service lifecycle
approach
2. Capability model, roadmap and
design that addresses people,
process and technology
3. Solution architecture blueprints that
provide customization to protect key
investments already made
4. Reference examples from real life
implementations
…All of which HP Technology Services delivers
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Consider complete end-to-end Desktop Services
• Procurement and Asset disposal
• Applications
• Compatibility,
Virtualization & Packaging
• Project based or Express Services
• Infrastructure
• Network
• Systems
Management
• Project Based Deployments
• Assessment
| Design| Pilot | Deployment
• Training
• Hosting & End-User Workstation
Services
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©2009 HP Confidential
Strategy Overview
Gather Requirements
/Assess
Architecture/
Architecture/
Design
Design
Test
Deploy
Deploy
Activities
Gather Business Requirements
& Functional Principles
Image Design
Test Lab
Deployment Types
Deployments
User Data Backed up
Image Deployed
OS Image Requirements
Scheduling
Pilot Sites
Applications Roles
User Data Restored
Application Roles
User Communications
Applications Installed
User Communications
User Data Migrations
User Data Migration
Output
Assessment Report
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• Deployment Plan
• OS Image
• User Data Migration Plan
• Application Packages
• POC
Pilot
Deployments
Site Deployments
Holistic Client Infrastructure Approach
Hybrid Solution Blueprint
Datacenter
End-user segments
Access
Devices
Task
Oriented
Server
Hosted
Computing
Basic
Productivity
VDI
Knowledge
Worker
Performance
User
Traditional clients,
client-hosted
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Strategy
Application Management
Dedicated
Remote
Clients
Security
HP Client & Infrastructure Management Tools & Process
Governance
Client Infrastructure Components
Major components to consider for Client Infrastructure Transformation
Client Strategy
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Client Migration
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Client Virtualization
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Client Application
Management
Client Management &
Security
Client Infrastructure
Training & Support
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Build consensus on client infrastructure vision and concepts
Identify business issues and opportunities, ROI
Apply technology to the prioritized business issues
Managed transition to Windows 7
Prescriptive, automated processes – refresh or existing clients
Build multi-year roadmap for client management & security
Datacenter control brought to client computing
Implement the right mix of models
Extend Converged Infrastructure to the client
– Application discovery, rationalization and packaging
– Application testing, remediation
– Models include Client hosted, virtualized, streaming
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Client & Virtualization management & automation
Data Protection & Recovery .
Desktop Security, Identity Management, Directory Integration, Virtual
Machine Security
– Server and Storage support – warranty to mission critical
– Software support – Microsoft and Citrix
– IT and End user education
Client Strategy
– Begin with strategic view
– Identify business value available
– Stakeholder identification
– Structured approach to apply technology to business issues
Result: Solution Roadmap, high level design, business case
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Client Migration
– Minimal disruption to user
productivity with automated
process
– Assessment
– Reduce risk from application
incompatibility
– Client Application Migration
– Simplified migration with standard
tools and processes
– Global reach
– User Discovery &
Segmentation
– Automated Deployment
– Managed Refresh
– User Training
– Increase security with integrated
Client management
– Smooth adoption with standard or
custom training for Windows 7
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NDA until 4/14/2010
HP Transformation Experience Workshop
Client Strategy Services
– Build a vision of the future
environment
–
Duration: 1 day
–
Availability: Global
– Quantify opportunities and risk
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Delivered by experienced
HP Consultants
– Gain stakeholder buy-in
– Determine best place to begin the
transformation
Result: A shared vision, a set
of priorities, a roadmap to
execute
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HP Business Benefits Roadmap
Client Strategy Services
– Discover business cases with key
business stakeholders
– Identify, quantify and analyze
solution benefits
Result: A high level Client
Infrastructure roadmap with
related business case, based
on business priorities and
quantified benefits
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– Duration: 2-4 weeks
– Availability: Global
– Delivered by experienced
HP Consultants
– Target Audience: CIO, IT
Manager, Key Business Unit
Managers
HP Strategic Architecture
Client Strategy Services
– Make technology decisions based
on the business and technology
roadmap
– Simplifies and organizes business
and technology before you start, to
reduce risk
Result: A strategic architecture
blueprint and detailed Client
Infrastructure transformation plans to
introduce new technologies, includes
cost estimates
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– Duration: 4 – 6 weeks
– Availability: Global
– Delivered by experienced
HP Consultants
– Target Audience: IT
Manager, IT Owners
HP Client Virtualization Services
– Choose the best model for each user
segment
– Simplify complexity with blueprints for
each model
– Improve control and security- bring
client workloads into the datacenter:
apply datacenter-level control to client
computing
– Virtual Desktop Infrastructure
(VDI)
• Citrix / VMWare / Microsoft
– Application Streaming
• App-V, XenApp, ThinApp
– Microsoft Desktop
Optimization Pack
– Server Based Computing
– Remote Desktop Services
– Client hosted virtualization /
offline
– Med-V, VMWare offline
desktop
– Blade Workstation/PC
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Client Application Migration
Rethink the Client NOW
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CLIENT APPLICATIONS – THE CHALLENGES
1. Client OS
Migration
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Resource intensive
Lack of Business Unit
engagement/user
support
Lack of application
prioritisation
Lack of deployment
planning
Unknown applications
©2009 HP Confidential
3. Ongoing
Application
Packaging
2. Application
Compatibility
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Uncertainty of
applications working on
new OS
What is the impact?
How do I test?
How long will it take?
How much will it cost?
What’s the level of
predictability?
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Expensive resources
Limited flexibility/
scalability
Poor quality packages
Poor Service Levels
Lack of training budget
to re-skill resources
CLIENT APPLICATION MIGRATION PLANNING
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Discovery
Assessment
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Fix
•
Check
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Testing
Deployment
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©2009 HP Confidential
Take a sequential approach
to migrations covering every
step of the process
Ensure the phases are
customizable and available in
isolation
Benefits:
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Higher quality application
compatibility/remediation/testing
Reduced application
remediation costs
Faster Remediation
Successful end-to-end migration
WHAT IS ACF?
MICROSOFT SPONSORED APPLICATION COMPATIBILITY FACTORY
Windows 7 ACF
Remediate
Assess
Validate
Windows 7
Compatible
Applications
Enterprise
Applications
Costs
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Quality
The ACF Program connects customers with Microsoft partners
Compatibility with Windows 7 may be a roadblock for some Apps
Customers (& Microsoft field) don’t understand details
Customers don’t understand solutions available
©2009 HP Confidential
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The time is Now – Rethink the Client
HP Point of View:
Make technology decisions based
on the business and technology
roadmap
Hybrid model will win
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Questions?
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