Transcript 16.12.10 WSIS FORUM 2010 10-14 May, Geneva Technology and Standards Creation Promoting Accessible Communication and ITCs in the ITU T Action Line C3: Access Internet Accessibility for Persons with.

16.12.10
WSIS FORUM 2010
10-14 May, Geneva
Technology and Standards
Creation Promoting Accessible
Communication and ITCs in the
ITU T
Action Line C3: Access
Internet Accessibility for Persons
with Disabilities
Tuesday 11 May 2010
14:30-16:00
Room K
Andrea J . Saks Convener (JCA-AHF)
ITU-T Joint Coordination Activity on Accessibility
and Human Factors
Hosted by:
WSIS Process
Organised by:
UNCTAD
ITU-T activities addressing
requirements in fostering Internet
accessibility
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ITU first to start accessibility studies in 1991 with V.18 for Text Telephones
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Since then, many standards or “Recommendations” have been written for
accessibility as stand alone Accessibility recommendations. “Accessibility
Features” have also been written within many telecommunication/ICT
recommendations for the purpose of mainstreaming Accessibility.
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ITU-T has been promoting accessibility with the concept of “Total
Communication” and the principle of “Universal Design” since 2000 – with
its Recommendation ITU-T F.703. Video content
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ITU-T first to Introduce Real Time Captioning and Accessibility workshops
with both captioning ( we did both French and English captioning in Mali)
and sign language at the ITU.
Hosted by:
WSIS Process
Organised by:
UNCTAD
Total Conversation puts the user in
the center of the communication
society
Users with Total
Conversation or
Real-time text
Devices
Voice
telephone
users
Hosted by:
WSIS Process
user with
communication
disability
Emergency
services 112,
911,...
Text, Sign
& Caption
Relay Services
Organised by:
UNCTAD
Calling with multi-media is
essential for people with disabilities
Real-time text, video, voice is desirable for all.
Desirable for everyday calls and in the workplace.
Essential for emergency calls
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Example: A deaf-blind woman in a Total Conversation call, producing signlanguage and receiving text.
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WSIS Process
Organised by:
UNCTAD
ITU-T WTSA 2008 passed Resolution 70
Created special questions in Study groups
and formed the JCA-AHF
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Hosted by:
“Resolution 70: Telecommunication/information and communication
technology accessibility for persons with disabilities” It mandates the
standardization sector to document best practices in the field of accessibility
and to aim at encouraging participation by persons with disabilities in the
standardization work of ITU
Question 26 of SG16 “Accessibility to Multimedia Systems and Services“
pioneered in the 1990s with Rec. V.18 on a multi-function text telephone
Question 4 of SG2 “Human Factors issues on international
telecommunication services”
aims at increasing usage and therefore revenues derived from international
telecommunications services by improving ease of use and usability
Joint Coordination Activity on Accessibility and Human Factors (JCA-AHF)
coordinates related standardization activities and act as a single point of
contact within ITU on accessibility matters standards, good practices and
technical references on digital accessibility.
WSIS Process
Organised by:
UNCTAD
Other ITU Accessibility
Achievements
ITU-T Recommendations
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Hosted by:
V.18 - harmonization of text telephony
V.151 - text relay end-to-end connection of analogue PSTN text telephones over IP
T.140 - the general presentation protocol for text conversation
T.134 - text conversation in the T.120 data conferencing environment
H.323 - Annex G for text conversation in H.323 packet multimedia environment
H.248.2 - gateway procedures between Text Telephony in PSTN and real-time text in IP H Series
Sup.1 - Video communication requirements for sign language and lip reading
E.121 - Pictograms, symbols and icons to assist users of the telephone service
F.910 - Procedures for designing and selecting symbols, pictograms and icons
E.135 - Human factors aspects of public telecommunication terminals for persons with
disabilities
E.136 - Specification of a tactile identifier for use with telecommunication cards
Y.1901 IPTV requirements that include accessibility features mainstreamed in the
recommendation
WSIS Process
Organised by:
UNCTAD
ITU-T, IGF and DCAD
Dynamic Coalition on Accessibility
and Disability
Aim
The Internet Governance Forum’s Dynamic Coalition on Accessibility and Disability, will facilitate
interaction between relevant bodies, and ensure that ICT accessibility is included in the key
debates around Internet Governance in order to build a future where all sectors of the global
community have equal access to the Information Society.
ITU-T sponsors the IGF DCAD with:
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with website support.
a secretariat: Dr. Alexandra Gaspari
a coordinator: Andrea J Saks
Captioned conference calls
Organizes the workshops on Accessibility for IGF
with the expertise of DCAD members
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Hosted by:
WSIS Process
Organised by:
UNCTAD
The message
• Standards are not enough because without Implementation we do
not have Accessibility
• Without Universal Design being used from the very beginning of
the standard writing process or Accessibility implementation
becomes expensive with retro refitting
• HELP stop the new barriers that are being created by new
technology by using universal design from the beginning
• HELP discourage the use proprietary Standards (example: Instant
messaging). It causes Exclusion and thwarts interoperability. This
prevents accessibility for Persons with Disability and Older Persons
with Age Related Disabilities.
Hosted by:
WSIS Process
Organised by:
UNCTAD
Thank You
More information:
http://www.itu.int/ITU-T/accessibility
http://www.itu.int/ITUT/jca/ahf/index.html
http://www.itu.int/themes/accessibility/d
c/index.html
Email: [email protected] convener
[email protected] secretariat
Hosted by:
WSIS Process
Organised by:
UNCTAD
Hosted by:
WSIS Process
Organised by:
UNCTAD