Plymouth State University Purchasing Card Department Supplies Card Training November 6, 2015 Getting Started • Verify name and spelling on the Purchasing Card • Review the.
Download ReportTranscript Plymouth State University Purchasing Card Department Supplies Card Training November 6, 2015 Getting Started • Verify name and spelling on the Purchasing Card • Review the.
Plymouth State University Purchasing Card Department Supplies Card Training November 6, 2015 1 Getting Started • Verify name and spelling on the Purchasing Card • Review the PCard application; confirm accuracy of the information • • • • Mother’s maiden name USNH ID # Home Address FOAPAL • Turn over the card and sign on the white strip • Activate your card today by calling (866)602-8170 • After activation, remove the sticker from the front of the card November 6, 2015 2 Introduction • The purpose of the Purchasing Card program is to establish a more efficient, cost-effective method of making small dollar purchases. The program is meant to reduce the time between identifying a need and delivery of the goods. Whenever possible, a card holder should make every effort to purchase from University vendors or preferred suppliers where a contractual relationship exists on behalf of the University. If a particular product or service is not available through the University or a contracted vendor, the card holder may choose a qualified supplier. • A list of preferred vendors can be found at: http://www.unh.edu/purchasing/contracts.html November 6, 2015 3 Roles & Responsibilities: The Cardholder • The Cardholder is responsible for the security of their card and for all transactions made against the card. • The card is the property of University System of New Hampshire however, and as such, will have no impact on the credit rating of the card holder. • The Cardholder acts as an agent of the University System and its member institutions for activity specifically related to this Purchasing Card. • They have agreed to adhere to all system and institutional policies and procedures and to use the Purchasing Card in compliance with the information set forth in their Cardholder's Guide. November 6, 2015 4 Roles & Responsibilities: The Cardholder • The Cardholder is responsible for: • • • • • • Attending cardholder training session Activating the card with the bank Protecting the card Reporting a lost or stolen card immediately Compliance with authorized purchases and account limits Providing documentation to your Account Manager • Including Department Card Sign-out Sheet • Reviewing transactions on your PCard notices • Assisting in resolution of problems • Staying within your limits or requesting proper approval for a temporary/permanent limit increase • Turning in your card to your account manager upon transfer or termination/separation • Asking questions and provide feedback on the program November 6, 2015 5 Roles & Responsibilities: The Account Manager • The Account Manager is the liaison between the cardholder and the Campus Card Administrator. • Account Managers will need to remain in close communication with both their users and the Campus Card Administrator. • Any changes in policy or practice will be communicated to the Account Manager with the expectation that they will inform their cardholders of the change. November 6, 2015 6 Roles & Responsibilities: The Account Manager • The Account Manager is responsible for: • Establishing and monitoring (along with the department head) card eligibility and the authorized limits • Attending cardholder and manager training sessions • Knowing all of the cardholder's responsibilities • Making sure the cardholder is in compliance with the authorized uses of the card • Communicating all changes in cardholder account information to the Campus Card Admin. • Reviewing all purchases at least weekly • Resolving all funding issues in a timely manner • Distributing/correcting charges as required • Reconciling all accounts under your responsibility on a monthly basis • Maintaining documentation on all purchases for 7 fiscal years • Working with the Campus Card Administrator to resolve problems and improve the process • Communicating all changes in policy and/or procedures to your cardholders • Communicating all questionable activity to department head and/or Campus Card Administrator • Complying with all audit requests of documentation in a timely manner November 6, 2015 7 Roles & Responsibilities: The Business Manager • Business Managers will be responsible for reviewing, reconciling, filing and retrieving documentation on all purchases made against cards under their supervision. • The Business Manager is responsible for: • • • • • • Monitoring cardholder limits and card types for the department. Serving as backup for the account manager Investigating suspected misuse or fraud and initiate disciplinary action if needed Ensuring transaction disputes are resolved in a timely manner Ensuring appropriate steps were taken to report lost/stolen cards Re-training cardholders on PCard policies if the need arises November 6, 2015 8 Purchasing Card Loss, Theft and Fraud • Avoid loss or theft by keeping your Pcard secure and protected • Keep your card in a lock box or safe if possible • Never use your Pcard on unsecure websites • Verify web URL’s begin with https:// before entering credit card numbers • Review your daily Pcard statements thoroughly • Report any unfamiliar/fraudulent transactions to the bank immediately. • If your card is lost, stolen or you suspect fraudulent activity, contact the bank immediately • (800)316-6056 • If you suspect the card has been compromised, contact the bank immediately. The card can be “suspended” until recovered or cancelled. • Next, notify your Account Manager, who must report to the Campus Card Administrator. Jennifer Mike Associate Director|Interim Campus Card Administrator (603)535-2587 [email protected] November 6, 2015 9 Replacement Cards • If your card is compromised, a replacement card will be mailed to your Campus Card Administrator. • The Administrator will notify your Account Manager and Business Manager to discuss resolutions which may include additional training. • If resolutions are not warranted, the Administrator will contact you directly and you may pick up your card at the Purchasing Office: Speare Administration Building Room 113 17 High Street MSC 35 Plymouth, NH 03264 November 6, 2015 10 Your Purchasing Card Limits • The following transaction restrictions apply to your card: • • • • Maximum dollar value per transaction ____________ Maximum dollar value per month _____________ Maximum number of transactions per day ______________ Maximum number of transactions per month _____________ • The cycle ends the 10th day of the month; limits renew on the 11th day. • It is your responsibility to assure transactions do not exceed these limitations. November 6, 2015 11 Supplies Card Authorized Purchases • • • • • • • • General Supplies Conference & registration fees Equipment (if under $5,000 including shipping, handling and any other fees) Membership dues & fees Postage (campus Mail Services excluded) Printing & copying (campus Printing Services excluded) Rentals with no intent of eventual purchase Limited services - if the total labor/service charge is equal to or less than 15% of the total invoice amount, no prior authorization will be needed from Accounting Services or Purchasing provided the labor is not performed on campus grounds. Additional exceptions may be made on a case by case basis. Note that services may never be purchased via convenience checks. November 6, 2015 12 Supplies Card Restricted Purchases • • • • • • • • • • Advertising (promotional) Air conditioners/Space heaters Air/Rail tickets Alcohol Animals Automotive repairs Awards, gifts, and prizes Cash Advances Consulting services Movies November 6, 2015 • Radioactive materials • Services* (see Procedure 9-106) • Telephone equipment (campus dependent) • Travel & entertainment • Weapons or ammunition • Entertainment & hospitality • Flowers • Gasoline (Rental and Fleet only) 13 Supplies Card Un-Authorized Purchases • • • • • Donations Equipment (over $5,000) Help Wanted Advertising Personal Items (regardless of intent to reimburse) Purchases from University employees, their spouses, parents, children or from any other individual where a conflict of interest exists. • Personal Meals (utilize per diem when traveling more than 50 miles from your campus address of record or staying overnight on business) • Leases of real property or lease-to-own costs November 6, 2015 14 Invoicing and Shipping • Provide the vendor or on-line site with your campus address and telephone number: • Plymouth State University 17 High Street, MSC # Plymouth, NH 03264 • All invoices and shipments must go to the cardholder. Any on-line ordering will request this address. • If your card is denied, call the bank’s customer service immediately • (800) 316-6056 • Contact your Campus Card Administrator when advised by the bank: • Jen Mike – [email protected] – 535-2587 November 6, 2015 15 Documentation • Documentation must address the 5 W’s: Who, What, Where, When, Why. • Who: Vendor/Supplier Name • What: Itemized description of goods purchased • Must include how many units, unit price and total charges • Where: Vendor/Supplier Address • When: Date of transaction • Why: Business purpose • The cardholder’s name and campus address must be on all documentation. • If listed on documentation – block out the card number • Some vendors do not print itemized receipts, you must ask for itemization. This may require a hand written receipt from the vendor. (e.g. Biederman’s) November 6, 2015 16 Sign-out Sheet • Department Cards may be used by other members of the department and students. • The card must be signed out using a department sign-out sheet. • Your Campus Card Administrator can provide you with this document if your department does not already have a procedure in place. • The Cardholder is responsible for distribution of the card and must follow documentation procedures. • All Department Card users must provide appropriate documentation: • Documentation must address the 5 W’s: Who, What, Where, When, Why. • Who: Vendor/Supplier Name • What: Itemized description of goods purchased • Must include how many units, unit price and total charges • Where: Vendor/Supplier Address • When: Date of transaction • Why: Business purpose • Hand written receipts must be requested when printed itemized receipts are not available. November 6, 2015 17 PCard Notices – Daily & Monthly Examples From: Banner PCard To: Cardholder Subject:Daily PCard Notice (05/17/2011) These transactions have been received. Please provide proper documentation to your account manager as soon as possible. If you have questions regarding your statement, then please contact your account manager. ============================================================================ Credit Card No: **********000000 Cardholder Name: Cardholder ============================================================================ Invoice Date Bank Date Sweep Date Invoice Num Vendor Name Transaction +Charge/ Amount -Credit Seq Num Fund Orgn Acct Prog Actv Line Amount ---------------------------------------------------------------------------5/14/2011 5/16/2011 5/24/2011 NORTHEAST AUDIO VISU 482.61 + 1 1UT000 UTABSC 711100 020 482.61 Banner PCard From: Cardholder Subject: To: Subject: Monthly PCard Statement (05/01/2011-05/31/2011) These transactions have been received. Please provide proper documentation to your account manager as soon as possible. If you have questions regarding your statement, then please contact your account manager. =========================================================================== Credit Card No: **********000000 Cardholder Name: Cardholder ============================================================================ Sweep Date Bank Date Invoice Date Transaction +Charge/ Vendor Name Invoice Num -Credit Amount Line Amount Actv Prog Acct Orgn Seq Num Fund ---------------------------------------------------------------------------5/21/2011 5/11/2007 5/09/2011 + 45.00 VOLUNTEER NH MEMBERSHIP S0279442 45.00 UGAPRG 1DG3CH UGAOFF 710300 020 1 5/18/2011 1 November 6, 2015 5/21/2007 OFFICEMAX PRODUCTS 1DG3CH UGAADM 711000 020 5/29/2011 164.95 UGAL6I + 164.95 18 Disputed Charges • The cardholder is responsible for contacting the merchant to resolve disputed charges. • If dispute cannot be resolved with the merchant: • Complete the JPMorganChase Dispute Form • http://finadmin.usnh.edu/pol_proc/chapter_09/Documents/disputeform.pdf • Mail or fax the form to as noted on the form • The bank will issue a credit to the account within 2-3 business days while conducting an investigation • The bank allows 60 days to dispute a transaction with a vendor • The bank may reverse the transaction if the investigation does not support the dispute November 6, 2015 19 Information & Support • Your Campus Card Administrator is available to help! • Jen Mike Speare Room 113 MSC 35 [email protected] 535-2587 • USNH PCard Policies • http://finadmin.usnh.edu/pol_proc/chapter_09/Pages/default.aspx November 6, 2015 20