Transcript Student IT Induction Tuesday 3rd September Dominic Bown Alex Clark Welcome The IT Department, made up of the IT Manager, Dominic Bown, and the IT.

Student IT Induction
Tuesday 3rd September
Dominic Bown
Alex Clark
Welcome
The IT Department, made up of the IT Manager,
Dominic Bown, and the IT Officer Alex Clark.
– Ground floor Lankester Building
– e-mail [email protected]
– or phone (01865 284796) during office hours.
Out of office hours assistance by the Computer
Scholar(s) [email protected]. Phone no.
available from lodge.
Interviews for this post will commence
early in Michaelmas Term.
Computer room in ASC
• Networked PCs, colour printers / scanner
copier, wifi.
• Office, Endnote, SPSS and other software.
• 24 hour access.
• UserID and password are your SSO / email
login format :
[email protected]
• College fob required for access.
Printing
• Printing is via Papercut, our managed
print solution, offering colour printing,
remote printing, copying and
scanning up to A3.
Personal computers
• Support provided on a goodwill basis
where time allows, and at your own risk.
• Very limited hardware support.
• All users (including Mac Users) MUST:
– have up-to-date antivirus software;
– have a firewall;
– have the latest security patches
Internet in your room
• There is wireless access in all College
accommodation, via OWL and
Eduroam.
• You’ll need to activate your Remote
Access account to gain access from
http://register.oucs.ox.ac.uk
• Configuration guides on GTC or
OUCS website.
Sophos Anti-virus
Free to all students. Installation instructions at:
http://www.gtc.ox.ac.uk/college-life/itinformation/obtaining-antivirus-software.html
Virus infected machines will be blocked from
network access by OUCS, and have to be
checked by IT before access can resume.
Please try and keep you machines virus free.
VPN
• Remote access to the university network
+ OWL Wireless
• Useful for online library access granted
only to the university network.
• Activate Remote Access account, setup a
password, and download the VPN client
software
Where to get software
• OUCS online shop (including discounted Endnote)
http://www.oucs.ox.ac.uk/shop
• http://software4students.com
• Microsoft Office Home and Student 2013 £94.95
• SPSS, Nvivo are free, media available from IT
Department
Email Accounts
Computing services will have sent your
Oxford Username / SSO and activation
code to your registered email address
It is essential that you activate this
account.
The activation code is valid for 30 days
Email Accounts
Your SSO provides access to :
• Nexus email
• Personal webspace
• Weblearn - online course materials
In most cases, Nexus will receive mail sent to both :
[email protected]
[email protected]
Students at the business school will receive separate
details for accessing your departmental email account.
Email Accounts
• Essential to test your GTC email address
to receive mail.
• Your College bills (Battels), and most
College information is distributed to
your GTC email address, so it must be
active and regularly checked.
Network Security
Read and implement the security advice found at:
http://www.gtc.ox.ac.uk/college-life/itinformation/network-security.html
• Some initial time spent on securing your
machine may save many hours of recovery
work later.
• If you have trouble with any of the above
procedures, book a time with IT Support
Network Support
• Spy-trojan zbot – keylogger (captures
banking details). Web drive by hijack
• Identity theft – Email and Facebook money requests
• Phishing
• Fake Anti-virus messages
Banned Software
• Most peer to peer (file sharing) software.
• Illegal music / video sharing software.
• Examples include:
Vuze, LimeWire, eDonkey, Kazaa,
Napster, Bittorrent and uTorrent
The University will pursue
any legal notices
Peer to Peer Software
• Use will result in loss of access from the
University network.
• Breech of copyright is a legal matter
– Illegal downloads of music, video and other data.
– knowingly or unknowingly acting as a distribution
node on illegal networks.
• Minimum penalty is a loss of internet access
until the matter is resolved, and a fine.
• Infringements may result in disciplinary action.
More details can be found at :
http://www.ict.ox.ac.uk/oxford/rules/p2p.xml
Backing up your Data
• USB memory sticks, email, external hard disks
• TSM backup software
Details for set up can be found on the OUCS
website.
• College filestore in the computer room
University IT Services
Oxford University IT Services, 13 Banbury Road
Tel : 01865 (2)73200
Email : [email protected]
Offer a wide range of facilities :
• Helpdesk
• Good quality, free IT courses including Apple certified and
self-teach materials, including ECDL – book online
• Mac Warranty Repairs
• Colour Printing, Photocopying, scanning
• USB stick support and file recovery
• Video editing
• Video Conferencing Booth
IT Services Hardware Repairs
Charged hardware repair service.
http://www.oucs.ox.ac.uk/helpcentre/pcsupport/repair.xml
Apple warranty repairs
Laptop insurance. – strongly recommended.
• Approx £30
• Hardware repairs / replacements.
• Recommended for laptops out of warranty
http://www.oucs.ox.ac.uk/pcms/sld.xml.ID
=Introduction
IT Services Online
• iTunesU - http://itunes.ox.ac.uk/
• Smart phones – http://m.ox.ac.uk
Questions?