Transcript A Proposed IEEE Certification Framework Eileen Fitzgerald, CAE, Director of Certification Mary Ward-Callan, CAE, Managing Director Technical Activities Nov 2008

A Proposed
IEEE Certification Framework
Eileen Fitzgerald, CAE, Director of Certification
Mary Ward-Callan, CAE, Managing Director Technical Activities
Nov 2008
Cert Programs – Current Situation
Program
Framework
Governance
Compliance/
Oversight
Technology Space
CSDP
ETS/Society
Society
Computer Society
Software Dev
CSDA
Prometric/Society
Society
Computer Society
Software Dev
WCET
PES/ComSoc
Society
ComSoc
Wireless
Biometrics
IEEE Framework and
Holmes model
Biometric
Council/EAB
Cert Center
Biometrics
Chip Design
Market Assessment is Under Review
Elect. Design Automation
Systems
Early Discussion Stage
Systems
Power
Early Consideration Stage
Power & Energy
Reliability
Investigating Possible Partnership
Reliability
•Others
in the preliminary investigatory stages
Current Makeup of Certification Programs
EXAMPLES
Certification
Program
Business
Framework
(eventually a LoO*
Methodology should
emerge)
+
Technical
Space
=
Cert
Program
ComSoc/PES
Management
+
Wireless
=
WCET
Computer Soc
Management
+
Software
Devel
=
CSDA
Cert Center/
Holmes Model
+
Biometrics
=
Biometrics
*Line of Operation
General Activity Areas in a LoO Framework
Governance:
– Who makes the rules (overall and specific)?
– Who defines the LoO and general program framework?
Compliance and Oversight
– Who follows the rules?
– How are they reported?
– What happens if rules are not followed?
Individual Program/Product Management
– Who manages the P&L for the program?
– Who defines grouped products?
– Over what space is profitability be determined?
Certification Common Services
– What services are offered to the cert programs as part of the IEEE
infrastructure?
Multiple Development and Business
Models in Use Today
Models in use
–
–
–
–
Holmes (which is the basis for the IEEE proposed framework)
ETS
Prometric
PES
Key Differences
–
–
–
–
–
–
Market assessment/business plans
Creation of BOK and exam specs
Operational support structures
Exam preparation materials
Sales/marketing
Perspectives on organization structures needed for accreditation
Proposed Certification Program Framework
Market Assessment
Body of Knowledge
Courseware
Certification Exam
Books
Certification Renewal
Support Materials
Support Services for Certification Operation
IEEE
Infrastructure
BMS
ORACLE
…
Cert Bus DB
Business Framework - Relationship Model
Customers
Certification Exam
Educ and Training
Exam Development Vendor
Exam Delivery Vendor
Technical Unit
Subject Matter Experts, Steering Committee
Certification Unit
Exam development support
Exam maintenance support
Exam Delivery
Learning system devel support
Database, BMS interface
Record management
Scheduling
Communications
Payment processing
Application/registration processing
Market Assessment Tools
Customer support
Vendor/Contract management
Volunteer liaison
Reporting, statistics
Candidate materials
Certification
Renewal
Recommended New Program
Development Process
Perform
Market
Assessment
Develop
Body of
Knowledge
Stop
Develop
Testing
System
Develop
Learning
System
Corp/Industry
Buy-in,
Involvement
Perform
Focused
Market
Research
Stop
Stop
Operate
Program,
Support
Customers
Cert
Renewal
Program
Develop
Bus/Mtkg
Plan
Program
Updates,
Maintenance
Ongoing
Development Process and Considerations
Decisions are market driven and there must be
market pull
Several opportunities for go/no-go decisions
– Following initial market assessment
– Following focused market research
– Following business/marketing/financial plan
development
Long- term commitment to customers
Audience may differ from traditional IEEE
members and customers
Market Segmentation Matrix –
Biometrics Example
•Required
training, technical
•knowledge & skill-level
•University-level
Training:
•Ph.D. and Masters Programs
•Industry R&D Programs
•creation
and extension of biometric
theory, algorithms, technology and
standards
•Professional Training:
•Biometrics
•design, development and
implementation of
biometric-based / enabled
systems
Technology, Systems
Applications
•and
•
•Company-level
•Systems
•buyers,
managers
•and operators
Training:
and General Biometrics
•
•Equipment-specific
Training
•Market
Size
Each Certification Program Has a Product
Portfolio to offer…
Certification Examination
Reference Material
– Body of knowledge/Exam outline
– Primary, secondary references (books and other sources)
– Exam content guide or manual
Certification renewal
– Related IEEE continuing education products (existing and
new)
– External educational products approval program to certify
other programs for application (optional)
Product Portfolio (cont.)
Exam review/preparation material
–
–
–
Learning Systems
Instructor-led courses
Individual review and preparation products






–
Self-directed review courseware
Instructor review courseware
Review classes (classroom-based and/or on-line)
Sample & diagnostic tests
Vocabulary, glossary
Other
Approved external products and program
(optional)
Game Plan for defining IEEE perspective on Certification
Define a preliminary approach for IEEE perspective on certification , e.g.
framework, process flows, product components (Done-see slides)
Assess business framework using Biometrics (In progress, Eileen is lead
– 2009 schedule)
All new certification programs will utilize this new framework (Eileen will
support as time permits)
Assess size of IEEE Certification Business to determine if it warrants a
Line of Operation management approach (End of 2009)
If it does warrant a LoO approach,
–
–
–
–
–
Define details of a Service Center (preliminary info provided in talk)
Determine investment needed for the service center
Establish a service center approach consistent with other LoOs
Determine which group should provide governance oversight of the LoO
Identify which groups are likely to offer certification programs
If not, existing programs will be maintained and we will assess the need
for support services and their placement in the staff organization
Communicate, Communicate, Communicate….