HNC/D Administration and Information Technology One Centre’s Experience About me Curriculum Leader for Administration and Tourism External Verifier for HN Administration 363 Member.
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HNC/D Administration and Information Technology One Centre’s Experience About me Curriculum Leader for Administration and Tourism External Verifier for HN Administration 363 Member of review team for 2010 framework Deliver on HNC/D Admin and IT Summary of Year 1 - HNC 2nd year delivering new HNC Framework Integration of delivery on Units – Office Admin/Office Technologies – PDP/Work Experience – Office Admin Outcome 2 – stress • Covered in PDP – Office Admin Outcome 3 – customer care • Covered in Creating a Culture of Customer Care Summary of Year 1 Integration of assessments – Communication: This year we integrated the communications report with Outcome 1 Office Technologies – Other possible integration: Outcome 3 Creating a Culture of Customer Care Office Technologies exemplar – add appropriate alternative solutions Spreadsheet Unit – centre using centre devised assessment, not using exemplar Approach to Graded Unit 1 Learner centred approach Practice Papers for Paper 1 subject by subject Breakdown Mandatory question and Extended Response Questions Summary of Year 2 – HND Core Units IT in Business: Advanced Databases – Content same as previous Unit – Good exemplar IT in Business: Advanced Spreadsheets – No comment – 2nd semester delivery Core Units IT in Business: Advanced Word Processing – Additions • Advanced columns • More research (housestyles) • Mailmerge using spreadsheet • Filtering in spreadsheets (if, and, else) • Track changes different – accept/reject Core Units IT in Business: Advanced Word Processing – Deletions • Manuscript element – Exemplar – prefer the new exemplar – More about manipulation and functions of package Core Units Presentation Skills – Little change in content – Exemplar solution – include appropriate centre acceptable solutions Core Units ICT in Business – BIM/Project Management put back together – Content similar to both previous Units – Outcome 2 – revision of OT plus some additional knowledge – Exemplar – check solution for Outcome 3 Project Management Core Units Developing the Individual within a Team – Content broadly the same – Exemplar – solid checklists – Set up “event” (sponsored walk, training event) Office Management – Content broadly the same – New exemplar – little problem, add centre solutions Core Units Graded Unit 2 – Criteria the same – Exemplar marking scheme for each topic in extended response 5 marks — 3 marks theory, 2 marks linked to case study Graded Unit 3 – Criteria the same – Exemplar – clear, learners liked Approach to Graded Unit 2 Learner centred approach Practice questions for Paper 1 subject by subject Breakdown Extended Response Questions linked to practice case study Approach to Graded Unit 3 Learner centred approach Planning Stage - complete 2nd Year - HND Delivery of 15 credits at HNC results in only 4 credits available as options Local articulation agreement with HE establishment Business Culture and Strategy Managing People and Organisations 2nd year - HND Created matrix for following Units: – Business Culture and Strategy – Managing People and Organisations – Office Management – Developing the Individual within a Team – ICT in Business 2nd Year - HND Once matrix was complete, delivered topics eg – Leadership (DWIT O2, OM O1, MPO O3) – Motivation (MPO O2, OM O1) – Organisational Structure (MPO O1, 4, OM O1, ICT O1) – Change Management (OM O2, BCS O5) – PESTEL framework/external environment (BCS O1-5, OM O2) Impact on Delivery Integrated delivery of content Learners have rounded knowledge Relies on experienced members of staff in business and administration Close collaboration between staff, dependent on programme team Impact on Assessment Learners assessed when topics complete Integration of assessment not yet done – difficult due to different evidence requirements Last slide . . . Questions?