Transcript University Library System Update on Resources and Services For University Research Council December, 2004 • • • • • • • • • • Libraries to Go! Serial Solutions ZOOM Laptop Lending Ask a Librarian Live E-reserves Pilot Project Help Hub Online.

University Library System
Update on Resources
and Services
For
University Research Council
December, 2004
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Libraries to Go!
Serial Solutions
ZOOM
Laptop Lending
Ask a Librarian Live
E-reserves Pilot Project
Help Hub
Online archives
DRL Photographic collections
Facilities
Libraries to Go
• Service where we physically deliver requested
books and electronically deliver articles to faculty
offices/desktops
• Began in summer of 2003
• More than 250 faculty users registered
• More than 1,800 articles and books delivered
Laptop Project
• Thirty PCs available for
in-building circ at the
Hillman lending desk
• PCs circulate for four
hours can be used
anywhere in the building
• Must complete liability
form and return device
in good condition
• Available with various
drives (zip drive, CD)
• Access includes:
Microsoft Office, Web
Browsers, Email
• More than 300 registered
users
Electronic Reserves Project
• Building a space for e-reserves
• Can be offered through Blackboard or as link from
any page
• Currently has about 700+ documents
• Serves more than 60 courses
• Journal articles on the web, PDFs, book chapters
• Soon to be full service
REAL TIME DIGITAL
REFERENCE:
Combining E-mail and Chat Reference
Digital Reference Services 2003
Distributed model – Many people
Three Different Services
Feedback remains the same
Email
• For Any User
• Staffed 7 days a week
• 6 librarians
• Distribute questions to
others within libraries
Chat
• Only for Pitt Users
• Staffed 12-5/ M-F
• 12 librarians
• Answer questions as
received
http://www.library.pitt.edu/reference
Digital Reference Statistics
Feedback, Email, Chat
1587 Questions Answered
• Feedback
• Docutek Email
• Docutek Chat
663
512
412
SerialsSolutions
• Enhanced access to full text
– Standalone ejournals (JSTOR, Muse, etc.)
– Full text in databases (Academic Universe,
Expanded Academic ASAP, etc.)
– Increased full-text views 500%
SerialsSolutions
• Three products
– MARC records
– Ejournals A-Z list
– ArticleLinker (OpenURL)
SerialsSolutions
• Where does the data come from?
– We provide SerialsSolutions with our
subscriptions information
– SerialsSolutions gets data from
vendors/publishers
SerialsSolutions
• Ejournals A-Z List
– Hosted by SerialsSolutions, looks like
ULS page, updated nightly
– One title entry, multiple points of access,
including dates of coverage
MARC records
ArticleLinker
•Allows us to provide a link from a citation to a
page that can link to the full text of the cited
article, regardless of the subscribed database or
ejournal in which the full text resides.
•Makes all databases at least partially full text
America: History and Life has no NATIVE full text, but with
ArticleLinker…
Website Usability Studies
Why?
1. Website design has evolved; best
practices
2. Culture of assessment
Usability Studies
Stakes are higher: Users FEEL as though
they have easier, better alternatives
• Federated searching as an answer
• “Google” of library resources
• General or discipline specific
• SCOPUS as an STM federated search
tool
• ZOOM is the ULS federated searching tool
• This online library search engine allows
users to simultaneously search any
combination of the databases, electronic
journals, PITTCat, and other online
resources offered by the University Library
System (ULS).
• How does Zoom! make research easier?
Zoom! offers a quick find feature that enables
users to enter a search from the library's
homepage, without having to select any
database at all. This search defaults to searching
our our five largest databases. Users can also
elect to include a search of PITTCat in this
search. In most cases, users will get items
relevant to their topic.
Search ZOOM
• Available from the front page of the ULS
webpage
• http://www.library.pitt.edu
• The HelpHub is a ULS program that offers reference
services to students at several locations around campus in
the evenings.
• HelpHub locations are staffed by trained library school
interns and are located in convenient areas across campus.
• We assist users with library questions, research
assignments, accessing library resources via the Web and
finding any information that they may need from study
places beyond the library.
Online Archives
PhilSci Archive http://philsci-archive.pitt.edu/
An electronic archive for preprints in the philosophy of science.
It is offered as a free service to the philosophy of science community. The
goal of the Archive is to promote communication in the field by the rapid
dissemination of new work.
Archive of European Integration (AEI) http://aei.pitt.edu
The AEI is an electronic repository and archive for research
materials on the topic of European integration and unification. The AEI
collects two types of materials: certain types of independently-produced
research materials and official European Community/European Union
documents.
Electronic Theses/Dissertations
• Pilot project for 2003-04
• Uses E-print software (like PhilSci Archive)
• Mounted within the digital library of the
ULS
• Approximately 400 theses and dissertations
loaded in pdf format
• Searchable in PITTcat and Google, etc.
Total # of ETD Downloads
446,459
500,000
400,000
300,000
201,103
200,000
100,000
0
2003
2004
Avg. # of Downloads Per ETD
1060
1200
747
1000
800
600
400
200
0
2003
2004
Top 10 Theses and 10 Dissertations by # of Downloads
2003-2004
35000
Eng.
30000
25000
20000
Eng.
Eng.
15000
Eng.
Eng.
10000
Eng.
Eng. Eng.
Eng. Eng.
IS
FAS
Eng. Eng.
FAS
Eng.
15
16
Eng.
5000
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
17
Eng. Eng.
18
19
Eng.
20
Pittsburgh Digital Image
Collection
Largely funded by a 2002 National Leadership
Grant by the Institute of Museum and Library
Services, this is a two year collaborative project
involving the ULS Archives Service Center, the
Historical Society of Western Pennsylvania and
the Carnegie Museum of Art to create a single
Web gateway to nationally significant collections
of visual images of the Pittsburgh region.
Go to Digital Images
• http://images.library.pitt.edu/pghphotos
New DRL Projects
Currently Online
• Historic Pittsburgh Image Collections (25)
– http://images.library.pitt.edu/pghphotos
• A. E. Forbes Communist Collection
– http://images.library.pitt.edu/a/aeforbes
• Lillian Friedberg Postcard Collection
– http://images.library.pitt.edu/f/friedberg
• Vézelay: Benedictine Abbey of Sainte-Marie-Madeleine, Church
– http://images.library.pitt.edu/v/vezelay
• Visuals for Foreign Language Instruction
– http://images.library.pitt.edu/v/visuals
In Production
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Dick Thornburgh Papers (Fall 2004)
Text collection comprising 38,000 pages (speeches, executive orders, transcripts,
news releases, reports, op-eds).
Photograph collection comprising 500 images.
Audio-Visual collection comprising 31 streaming audio files and 55 streaming
video files.
EAD finding aid for entire collection.
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George Washington Letters (Fall 2004)
Collection of letters in Washington’s hand held by ULS Special Collections.
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Jack B. Yeats Broad Sheets (Fall 2004)
Collection of a dozen broadsheets illustrated by Yeats held by ULS Special
Collections.
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Stalinka (Fall 2004)
Partnering with faculty members of the Eastern European department to create
image collection documenting Joseph Stalin.
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Chartres Cathedral (Spring 2005)
Received a University of Pittsburgh Innovation in Education grant to partner with
Art and Architecture faculty member to create image collection documenting
Chartres.
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Chinese Monograph Project (Spring 2005)
Digitizing selection of monographs to accompany NEH preservation grant
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University of Pittsburgh at Greensburg (Spring 2005)
Partnering with UPG to create image collection documenting campus history.
Pitt’s Digital Library
Total Number of Electronic Resources
119 2 4 0
Ya l e
3 3 76 6
Vi r g i n a T e c h
Te x a s
6 159 6
99421
R ut ge r s
156 0 0 5
P i t t sb u r g h
9222
P e n n sy l v a n i a
6 115
N ot r e D a me
13 0 3 54
I l l i noi s C hi c a go
88233
Fl or i da S t a t e
9 58 3
C onne c t i c ut
C ol umbi a
18 3 8 0
C ol or a do S t a t e
14 4 0 2
A l be r t a
154 74
0
20000
40000
60000
80000
10 0 0 0 0
12 0 0 0 0
14 0 0 0 0
16 0 0 0 0
18 0 0 0 0
Total Number of Electronic Queries
140879
Virgina Tech
2451931
Texas
356348
Southern Illinois
2237963
Rutgers
4591951
Pittsburgh
3778904
Pennsylvania
467802
Ohio State
542401
Notre Dame
1354636
Nebraska
361896
Miami
249829
Louisville -01
1373106
Kansas
1345716
Indiana
1352847
Illinois Chicago
5677973
Florida State
2193913
Connecticut
591810
Colorado State
10378955
Arizona State
3879723
Alberta
0
2000000
4000000
6000000
8000000
10000000
12000000
Facility Update
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Storage Facility
Microforms Area
East Asian Library Reference Area
New casual furniture for Hillman Library
New workstations
New configuration for Laptops
High Density Storage
• Capacity 2.7 million
volumes
• To date, 750,000
• 280,000 since January
• Alleviating severe
crowding in Hillman
and other libraries
New Microforms Area
• New reader/printers
are digital, making
them more usable
and increasing use of
collections
• Allows printing and
downloading to zip
disks for large files
East Asian Reference Area
Casual Furniture
New Workstations
New Laptop Lending Area