Transcript Quest vWorkspace Heritage, Functionality and Architecture Patrick Rouse – Enterprise Solutions Architect, Desktop Virtualization Group © 2010 Quest Software, Inc.

Quest vWorkspace
Heritage, Functionality and Architecture
Patrick Rouse – Enterprise Solutions Architect, Desktop Virtualization Group
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
Agenda
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Heritage of vWorkspace
Free Quest VDI Assessment
Platform Integration Points
VM Provisoning/Reprovisioning
User Session Management
Deployment & Delivery Options
Printing – Is it still a problem?
Display Protocol Enhancements
Citrix Comparison
vFoglight
Discussion
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Heritage Matters
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Quest VDI Assessment
Free Utility Powered by Liquidware Labs Technology
• Determine which users are a best fit for:
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VDI
Terminal Server/RD Session Host
Application Virtualization
Physical PCs
• Discover which applications are used, by whom
and how often
• Assess the viability of a Windows 7 deployment
via desktop virtualization
• Pre-determine desktop, network, datacenter,
and storage needs, before building an effective
plan
Example: is My Environment Fit for vWS?
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VDI Assessment Details
• How is the product supported?
– Community support or via the delivery partner:
http://communities.quest.com/community/vworkspace/assessment
– Because the product is free: same support as other QSFT freeware
• We say “VDI Assessment”: is this product just about VDI?
– No – it’s about VDI, TS, App-virtualization…
• Does the product recommend vWorkspace?
– The product answers the question “what if I used platform xyz?”
– Target solutions are Quest, Citrix, VMware and MSFT.
• How long does an assessment take?
– Typically, 30-90 days using the Quest VDI Assessment tool – then
however long for the rest of the project.
• Register & download product from
www.quest.com/landing/?ID=5515
(Inside the appliance is a 45-day, unlimited users, unlimited
functionality key
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The vWorkspace Difference
5 Levels of Independence
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Single Management Console – RDS, VDI and PCs
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Desktops from different hypervisors
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vWorkspace with the Microsoft Hyper-V Platform
Stack Elements
VDI with Microsoft
User Environment/Profile
Desktop Delivery
extends RDP
and RemoteFX
Management Console
Application Deployment
Connection Broker
extends RDS
Automated Management
and Provisioning
Hypervisor Management
Hypervisor
Storage Automation
extends Hyper-V
differencing disks
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vWorkspace with the VMware Platform
Stack Elements
VDI with VMware
User Environment/Profile
Desktop Delivery
EOP extends RDP
Management Console
Application Deployment
Connection Broker
Automated Management
and Provisioning
Hypervisor Management
Hypervisor
Storage Automation
VMware vCenter / vSphere
VMware ESX
Automates Linked
Clones or NetApp
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vWorkspace with the Microsoft RDSH Platform
Stack Elements
TS/RDSH Example
User Environment/Profile
Desktop Delivery
EOP extends RDP
Management Console
Application Deployment
Connection Broker
extends RDS
Automated Management
Hypervisor Management
Virtualization Platform
Storage Automation
N/A
Terminal Server/RDSH
N/A
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Virtual Desktop Provisioning
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Virtual Desktop Reprovisioning
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User Session Management
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Desktop Deployment Options
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Eliminating Barriers to Win7 Adoption
Windows 7
PC or VM
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Barrier One: Application Compatibility
Windows 7
PC or VM
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Barrier Two: PC Hardware refresh (postpone it)
Windows 7
Virtual Machine
or Blade PC
RD Session Host
vWorkspace
ThinShell or
ZeroPC
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vWorkspace ThinShell 2.0
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vWorkspace Connector for Zero PCs
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Barrier Three: Win7 apps from another OS
Windows 7
Virtual Machine
or Blade PC
RD Session Host
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vWorkspace Connector for iPad
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vWorkspace Connector for Mac
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vWorkspace Connector for Linux
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vWorkspace via Browser
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Windows 7 Integration
• Publish apps and desktops from vWorkspace through
Remote Desktop Web Access and RemoteApp in the
Windows 7 start menu
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Addressing Printing Issues
Hosted Desktops
What are the problems?
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- Printing speed
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- System stability
- Printer Driver Management
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- Network Printer Assignment
- WAN Connected users /
bandwidth consumption
Shared Network Printers on PS1
Print-IT Shared Network Printers on
PS1
- Non-Windows Clients
- Printer Naming Conventions
Print Server PS1
(Print-IT Software)
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Optimized End-User Experience
Ensure Virtual Desktop Acceptance
• EOP Xtream* – WAN acceleration
* Patent Pending
• EOP Universal USB – Universal device support
• EOP Print – Universal print driver
• EOP Multimon – Multi-Monitor support
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Optimized End-User Experience
Ensure Virtual Desktop Acceptance
• EOP Multimedia Acceleration
– Windows Media Player acceleration
– Flash video acceleration
• EOP Graphics Acceleration
– Lossy compression
• EOP Text Echo
– Instant typing response
• EOP Audio – HQ bi-directional
– Configurable
– Latency Tolerant
– Buffering
With
vWorkspace EOP
Without
vWorkspace EOP
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EOP Xtream (Patent Pending)
Test completion time
(seconds) – longer is bad!
• Performance of remote display protocols deteriorates on
Internet and WAN connections because of latency, leading
to a poor user experience
• EOP Xtream dramatically reduces this problem
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EOP Xtream Disabled
EOP Xtream Enabled
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15
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5
0
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100
200
Latency
400
500 ms
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Supplement:
Quest vWorkspace compared to the Citrix line-up
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
Quest vWorkspace Compared to the Citrix Line-up
High Level…
• The Quest vWorkspace Desktop Virtualization Solution is less costly, less
complex and easier to manage than Citrix XenDesktop.
• The Quest vWorkspace Desktop Virtualization Solution does not replace or
add required components to the Microsoft Virtualization stack, but rather
extends and enhances what is already there.
Perpetual License
Comparison
$169 per concurrent
user - includes 1 year
of 24x7 support and
maintenance
$169
Quest vWorkspace
Enterprise
$450
~$450 (at 2:1),
Equivalent concurrent
user price - does not
include support or
maintenance
$225
$225 per named user or
access device.
Citrix XenDesktop
Enterprise
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Quest vWorkspace Compared to the Citrix Line-up
vWorkspace is less complex…
In this case, Less is More.
• Less time learning and switching between disparate systems = more
time doing and being productive
• One infrastructure/farm vs. three (XenDesktop + XenApp +
Provisioning Services)
• One unified management console vs. many (up to as many as 6
different consoles with Citrix – each with their own interface)
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Quest vWorkspace Compared to the Citrix Line-up
vWorkspace is easier to implement…
Extend and Enhance vs. Add and Replace.
• Full, native integration with, and automation of Microsoft SCVMM
and VMware vCenter
• Automates native platform storage functionality (e.g. Microsoft
Hyper-V Differencing Disks and VMware Linked Clones), vs. requiring
proprietary Citrix Provisioning Server
• More flexibility in deployment options - AD User, AD Group, AD OU,
Device IP or Device Name
• Does not require separate VLANs or PXE Boot (Citrix Provisioning
Server requires these)
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Quest vWorkspace Compared to the Citrix Line-up
vWorkspace is easier to manage…
Delegate to the lowest cost IT staff.
• Resolve calls at the helpdesk - XenDesktop doesn't offer
"integrated" tools to resolve helpdesk calls
• Integrated User Environment Configuration and Profile Management
• Schedule, Automate, Search, Filter, Sort, Remote Control, Remote
Task Manager, MSI Push
• Eliminates printing issues that are notorious with Citrix
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Quest products that compliment Desktop Virtualization:
Rob Mallicoat– Enterprise Solutions Architect, Desktop Virtualization Group
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
Innovation Through Acquisition
Quest has a track record of acquiring
leading technologies and accelerating their
innovation & market adoption…
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ActiveRoles Server®
End to End user provisioning and directory management
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
Quest ActiveRoles Server – Quick Facts
• Globally ActiveRoles is used to provision, manage and
secure more than 30 million user accounts
• Deployments range in size from 500 to 1.M+ users
• Product has been in existence since 2003
• Most frequently demonstrated Quest product
• Multiple add-on applications help deliver a unique
solution
• Only solution on the market today that supports all of the
following for Active Directory & beyond…
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Enforced roles, rules & approval for Active Directory & ADAM
Simplified identity synchronization to non-Microsoft platforms
Simplified user management of Exchange resource forests
Self-Service management and attestation
ADSI, PowerShell and Web services extensibility
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Out of the Box – Management User Interfaces
• MMC - manages user, group,
computer, and Microsoft
Exchange
• Web Consoles
– Interfaces designed for Admin, Help
Desk & Self-Service
– Simplifies day-to-day tasks and
reduces administrative costs
– Configures with point-and-click
simplicity to meet customer needs
– Built with the latest technology
– Create new workflows directly from
web interface and deploy in minutes
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ActiveRoles Server user provisioning and VDI/RDS demo video
• http://www.quest.com/activerolesserver/integration/demo/vworkspace/index.htm
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Applications Integrated with ActiveRoles
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Quest Password Manager
Quest Authentication Services
Quest Defender
Quest GPOADmin
Quest Access Manager
Quest Knowledge Portal
Quest vWorkspace
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For a technical demonstration of these integration points http://www.quest.com/activeroles-server/integration.aspx
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Defender®
Two factor authentication and smart card management
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
The Business Problem
• Must verify the identity of both internal and external users
– Across multiple systems and applications
• Traditional password authentication is inherently non-secure
• Authentication must be easy for users
• Solutions must work in complex environments.
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Defender
• Provides strong, two-factor authentication
– Hardware tokens
– Software tokens
• Leverages Active Directory
• Provides authentication for diverse applications
• Uses industry standards
– RADIUS, 3DES,AES
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Defender Security Server
• Uses industry-standard RADIUS
• Retrieves user, token and configuration
information from Active Directory
• Multiple servers can be installed for fault tolerance
• Contains full RADIUS proxy
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Defender Administration Tool
• Integrates fully with Active Directory
– Schema extensions
– MMC snap-ins
– Tools and Wizards
• Defender license, token and Security Server
configuration information stored in Active Directory
• Adds Defender credentials to each
users record
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Hardware Tokens
• Defender Go-6 Token
• Defender Go-7
• Defender SlimToken
• Defender A-Key 3600
• Defender Go-3 Token
• Defender DualTOK Token
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Software Tokens
• Blackberry
• SMS Mobile
• iPhone
• Windows Mobile
• PC/Laptop
• Palm
• Android
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Web-based Tokens
Defender GrIDsure token
• Protects any website hosted on an
Internet Information Server (IIS)
• No need to deploy additional
hardware or software to users
• Select a series of cells on a grid to
create a personalized identification
pattern or PIP
• The PIP creates a one-time password
for authentication by using the
numbers that match the PIP from the
ever changing grid of numbers
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Defender integration with vWorkspace video
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vFoglight®
Bringing Clarity and Control to Virtual Infrastructure Management
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
vFoglight Validation
Serving
Customers
Extending
Hypervisors
Providing
Value
• 6,500+ Customers Worldwide
• Serving SMB through Enterprise
• VMware Ready Optimized™
• Supports vSphere & extends vCenter
• New Hyper-V platform support
• High value, low cost solution
• Easy to install and use
• Scalable architecture and platform
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Performance Monitoring
vFoglight
Bringing Clarity & Control to
Virtual Infrastructure Management
Performance Monitoring: Detects and diagnoses
problems to speed mean-time-to-resolution (MTTR)
Highlights:
• Expert alerts & remediation
• Incorporates Industry best practices
• Predictive, Best Practice, Behavioral, Conditional
• Automation and remediation – fix the problem
Performance
Management
& Monitoring
• Architectural representations
• Relationships/interactions between components
• Deep visibility into the critical application
infrastructure
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Capacity Planning
vFoglight
Bringing Clarity & Control to
Virtual Infrastructure Management
Capacity Planning: Plan, manage and optimize capacity
to support growth and change
Highlights:
• Scenario-based models
Capacity
Planning
• Understand the impact of change
• Forecast and trend reports
• To aid communication with others
• Predictive alerts
• Reveal unexpected growth
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Service Management
vFoglight
Bringing Clarity & Control to
Virtual Infrastructure Management
Service Management: Construct business views of
dependent components and measure SLA achievement
Highlights:
• Provides service dependency models
Service
Management
• Automatically /manually generated
• Service-based dashboards and reports
• Service health and availability
• Resource consumption and more…
• Service-based alarms
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Chargeback
vFoglight
Bringing Clarity & Control to
Virtual Infrastructure Management
Chargeback: Tracks infrastructure utilization and costs so
they can be recovered for the services provided
Highlights:
• Leverages industry models
Chargeback
• Tiered Flat Rate
• Partial and Full Cost Recovery
• Direct Costs
• Uses models to allocate costs to services
• Produces “billing” reports
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Additional Resources & Next Steps
© 2010 Quest Software, Inc. ALL RIGHTS RESERVED
For More Information
vWorkspace Web pages & General Information
www.quest.com/vworkspace/
vWorkspace Community
http://www.communities.quest.com/community/vworkspace
vWorkspace Demos
www.quest.com/vworkspace/demo.aspx
vWorkspace Evaluation Software
www.quest.com/vworkspace/download.aspx
vWorkspace Webcasts and Events
www.quest.com/vworkspace/events-webcasts.aspx
vWorkspace Videos – How to Solve Common Problems
www.quest.com/vworkspace/download.aspx
Case Studies
www.quest.com/documents/list.aspx?contenttypeid=13&technology=&prod=389&prodfamily=&loc=%20
ROI White Paper
Desktop Virtualization: Best Bet for a Dwindling IT Budget? Where are the Actual Savings?
www.quest.com/documents/landing.aspx?id=10685&technology=&prod=389&prodfamily=&loc=
ESG White Paper
Desktop Virtualization: Concept Becomes Reality with Quest
www.quest.com/documents/landing.aspx?id=11962&technology=&prod=&prodfamily=&loc=
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