LFAP

Webinar Leading From Any Position: Influencing Library Effectiveness and Responsiveness

© Schreiber Shannon Associates 1

LFAP I’m Becky

Webinar & Workshop Leaders

I’m John 2 Together, we’re Schreiber Shannon Associates © Schreiber Shannon Associates

LFAP

Objectives of Webinar

By the end of this Webinar, you will: Understand the concepts of “Leading from Any Position” Understand what will be covered in the LFAP workshop Understand how LFAP is different from the Eureka! Leadership Institute Know if you are interested in attending LFAP © Schreiber Shannon Associates 3

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Rationale for LFAP Why is Infopeople providing a Leading From Any Position workshop now?

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Environmental Factors

LIMITED STAFF, TIGHT BUDGETS, MASSIVE CHANGE create

THREATS & OPPORTUNITIES

which require 5 FULL ENGAGEMENT OF ALL STAFF to STREAMLINE PROCESSES ANTICIPATE COMMUNITY NEEDS © Schreiber Shannon Associates

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Where is your focus?

Glass Half Empty Glass Half Full 6 overworked made to do new work threats angry working smarter want to try new work opportunities excited © Schreiber Shannon Associates

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Readiness for Change

Discomfort can encourage new behavior.

Handwriting is on the wall. http://www.youtube.com/watch?v=lFZ0z5Fm-Ng • Take advantage of the recession-driven influx of people to the library. • New technology is driving rapid change.

• Competition requires us to think strategically.

• Remember, not changing is also a decision.

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BUDGETS, MASSIVE CHANGE

create

THREATS & OPPORTUNITIES

which require 8 FULL ENGAGEMENT OF ALL STAFF STREAMLINED PROCESSES ANTICIPATION OF COMMUNITY NEEDS © Schreiber Shannon Associates

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LFAP: Influencing Library Effectiveness and Responsiveness

Influencing each person contributes by taking initiative and listening to others Effectiveness examining & improving internal processes 9 Responsiveness giving their customers what they want & need © Schreiber Shannon Associates

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What will change?

Desired Results

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Desired Results

This workshop will: Support the creation of learning organizations within each California library Encourage a developing learning community among California libraries Ensure that California libraries continue to enhance their customer responsiveness © Schreiber Shannon Associates 11

LFAP LFAP is not new, but it is exciting!

What is Leading From Any Position?

LFAP is similar to PARTICIPATIVE MANAGEMENT, but with new technologies for today’s environment since 2002 Maryland Division of Library Development and Services © Schreiber Shannon Associates 12

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Why has it been popular?

Client comments: “LFAP has created a new culture of cooperation in our library.” “LFAP has given us the tools to encourage full participation of all staff.” “LFAP gave me the skills to influence decisions in my library.” “LFAP built my confidence in offering ideas and solutions.” “LFAP gave me the patience to try many strategies, and not get discouraged. If one doesn’t work, I try another.” © Schreiber Shannon Associates 13

LFAP What is Leading From Any Position?

LFAP is the involvement of people in the planning and control of their own activities, no matter where they reside in the organization.

gathering data offering ideas solving problems making decisions implementing change © Schreiber Shannon Associates 14

LFAP The Fifth Discipline Peter Senge What are the origins of LFAP?

Based on the foundation of Peter Senge’s work, LFAP enhances attitudes and skills to create a LEARNING ORGANIZATION. LFAP goes beyond Senge’s concepts to nurture initiative, creativity and responsibility in every position in the library.

NURTURE STAFF TALENTS

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LFAP What is a Learning Organization?

A learning community is created when each person takes personal responsibility for the success of their organization and its customers. They fully engage their talents and support others in transforming individual experience into knowledge that is used by the whole organization to achieve its core purpose and vision.

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LFAP Disciplines of a Learning Organization Systems Thinking Team Learning Principles of Learning Libraries Mental Models Shared Vision Personal Mastery © Schreiber Shannon Associates 17

LFAP Disciplines of a Learning Organization Systems Thinking My job changes all the time Team Learning Principles of Learning Libraries Mental Models Shared Vision Personal Mastery © Schreiber Shannon Associates 18

LFAP 19 Disciplines of a Learning Organization Systems Thinking My job changes all the time Team Learning Principles of Learning Libraries Mental Models Shared Vision Personal Mastery I am responsible © Schreiber Shannon Associates

LFAP Disciplines of a Learning Organization Systems Thinking My job changes all the time 20 I want to Team Learning Principles of Learning Libraries Mental Models come along Shared Vision Personal Mastery I am responsible © Schreiber Shannon Associates

LFAP Disciplines of a Learning Organization Systems Thinking My job changes all the time We’re smarter together 21 I want to Team Learning Principles of Learning Libraries Mental Models come along Shared Vision Personal Mastery I am responsible © Schreiber Shannon Associates

LFAP Disciplines of a Learning Organization Are we thinking broadly enough?

Systems Thinking My job changes all the time We’re smarter together Team Learning Principles of Learning Libraries Mental Models 22 I want to come along Shared Vision Personal Mastery I am responsible © Schreiber Shannon Associates

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What can I expect?

Workshop Content

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LFAP 24 What will we do?

Leading From Any Position Concepts Disciplines Of A Learning Organization Strategies for Facilitating From Any Position Involvement Model to Build Commitment Set Priorities to Focus Activities & Achieve Results Evaluate Work Processes with Flow Charts Creative Problem Solving of “Real” Issues Create a Plan to Implement Ideas Follow-up to Assure Success © Schreiber Shannon Associates

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How will we learn?

Workshop Processes

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LFAP How will we do it?

conceptualiz e

Experiential Learning - learning by doing

analyze

Practice Learning Organization activities

experience

Mix groups to assure maximum networking Use small group discussions & reports to share knowledge Practice facilitation & problem solving skills Apply concepts and models to real work situations © Schreiber Shannon Associates 26

LFAP Workshop Structure 2 days of concepts and skills development implementation on the job after several months, 3rd day of evaluation & support © Schreiber Shannon Associates 27

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Workshop Distinctions

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How is LFAP different from Eureka Leadership Institute?

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LFAP Both are about •assuming leadership •personal initiative •community focus EUREKA! Institute grooming leaders to transform libraries Distinctions PURPOSE broader and more long term 1 week intensive with two follow-ups FOCUS STRUCTURE LFAP Workshop sharing skills to improve work systems narrower and more immediate 2 days 9-5 with a follow up strategic move ahead 29 CONTENT EXPECTATION operational be great where you are © Schreiber Shannon Associates

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Why should I attend?

Workshop Benefits

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LFAP It’s productive and fun !

You should attend LFAP if you want to...

develop your facilitation skills. improve work processes that help your team work faster and smarter.

have a greater sense of control over your operations and results.

gain influence on the choices your library is making by offering data rather than opinion.

build your operational leadership skills within your current position.

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LFAP Frequently Asked Questions How many workshops will be delivered?

The plan is to provide two workshops in 2011, one in Northern California January 20-21, and one in Southern California January 24-25.

Northern California: Holiday Inn and Suites, Oakland Airport Southern California: Doubletree Hotel, Ontario Airport a one-day follow-up session in both Northern & Southern CA will be scheduled.

How may people will attend each workshop?

40 in each workshop • How many may attend from each organization?

We welcome multiple staff from a single library.

• • Who is the target audience?

anyone who wants to enhance their leadership skills to make a better contribution to their library and to their community, leading from any position means any enthusiastic person is welcome What are the workshop fees?

• $75 per person, covers 3 days of workshop + lodging + food = a real bargain

(continental breakfast and lunch for all three days - dinner on your own)

• • Who are the workshop leaders?

Becky Schreiber & John Shannon, Schreiber Shannon Associates website: schreibershannon.com

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LFAP Questions?

© Schreiber Shannon Associates