Transcript Lorcan Dempsey, OCLC Research Systemwide organization of information resources: a multiscalar environment JISC Pre-conference Forum: Higher education in a global economy: implications for technology.

Lorcan Dempsey, OCLC Research
Systemwide organization of information resources:
a multiscalar environment
JISC Pre-conference Forum:
Higher education in a global economy: implications for technology and JISC
Edinburgh International Conference Centre
23 March 2009
Crude,
Simplistic &
Reductive
Jokes
INSTITUTION
SCALE
TRANSACTION/
INTERACTION COSTS
Harvard Business Review (1999)
Attracting and building relationships
with customers
“Service-oriented”, customization
Economies of scope important
(i.e., sell customer wide range
of products)
Customer
Relationship
Management
Develop new products and
services and bring them to
market
Speed/flexibility important
Product
Innovation
Infrastructure
CORE
Back office capacities that
support day-to-day operations
“Routinized” workflows
Economies of scale important
COMPONENTS OF A COMPANY
Provision of study & social spaces
Interpret learning and research needs
Personalized research assistance
Marketing and assessment
Customization/personalization
Customer
Customer
Relationship
Relationship
Management
Management
Acquire/develop new information
resources and services to support
evolving research and learning
workflows
Product
Product
Innovation
Innovation
Infrastructure
Infrastructure
LIBRARIES
Physical space,
Physical inventory,
Repository
Systems infrastructure
Online services, etc.
What is at institution scale?
Historic
externalizations …
E-journals
Cataloging
?
National-scale
JISC
Web-scale
Google
Amazon
RESCALING
Stewardship
high
Low-High
Low-Low
Books & Journals
low
Open source software
Newsgroup archives
Special Collections
Rare books
Local/Historical Newspapers
Local History Materials
Archives & Manuscripts
Theses & dissertations
High-Low
Research & Learning
Materials
Institutional records
high
High-High
Freely-accessible
web resources
Uniqueness
Newspapers
Gov Documents
CD & DVD
Maps
Scores
low
COLLECTIONS
ePrints/tech reports
Learning objects
Courseware
E-portfolios
Research data
Prospectus
Insitutional website
GRID
• Rescaling the uniform?
• Developing the unique?
• Distinctive scope of the institutional?
Uniform?
high
Uniqueness
low
Stewardship
high
low
Licensed
• Discovery
• Management
• Preservation
BOOKS
Print (B&J)
• Discovery
• Management
• Preservation
AND JOURNALS
high
Uniqueness
low
Stewardship
high
low
• The outputs of
research and learning
Multiscalar confusion?
Institutional
– Data – big and small
– Eprints, learning
materials
– A life’s work on a thumb
drive
• Records management
– Podcasts, videos, …
– Website, prospectus, …
– Business records
high
Uniqueness
low
Stewardship
high
low
• Discovery
– fragmented
• Manage
Multiscalar
– Cottage industry
• Preserve
– Locally variable
THE
SPECIAL
Institutional needs …
• Management
• Preservation
• Institutional no
longer the
appropriate scale
for many things
• Infrastructure
collaboratively,
nationally or
externally sourced
• Supra-institutional
institutions
immature
From institution to multiscalar