Autonomic Computing ICAC The 3rd IEEE International Conference on Autonomic Computing Dublin, Ireland June 2006 David Bartlett Vice President IBM Autonomic Computing © 2006 IBM Corporation.
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Autonomic Computing ICAC The 3rd IEEE International Conference on Autonomic Computing Dublin, Ireland June 2006 David Bartlett Vice President IBM Autonomic Computing © 2006 IBM Corporation Autonomic Computing Autonomic computing Mission: Address IT complexity in heterogeneous environments through self-managing autonomic capabilities Common overarching architecture Autonomic standards Common technology for end-to-end management Autonomic capabilities in IBM and industry products 2 Enabling intelligent systems that: Adapt to unpredictable conditions Continuously tune themselves Prevent and recover from failures Provide a safe environment Empowering businesses to: Reduce downtime Increase productivity and savings Improve resiliency and agility Accelerate time to value © 2006 IBM Corporation IBM Software Group Availability problem…. Event Silos >Management High Cost,example Manual- the Process, Poor availability Overwhelming complexity Triage ? ? ? ? Lack of standards and unifying architecture Application Desktop Network Inability to triage complex, Experts Experts Experts and and Tools and Tools multi-tier operating environments Tools Database Experts and Tools ? Server Experts and Tools ? Mainframe Experts and Tools ? Storage Experts and Tools 3 Proprietary Event Format Standardized Event Format Adapters Applications Database Application server Servers Adapters Storage devices Networks Common Event Infrastructure Feedback Knowledge based decision Policies Data Common Base Event WEF CMDB Policy Repository Symptom Catalog Call Home Development Operations Self-Healing architecture and standards 4 Europe May 2-5, 2006 Madrid, Spain © Copyright IBM Corporation 2006 Autonomic Computing Simplifying the rule with Standards Web Services Distributed Management ( WSDM) A Web services standard that lets you plug any resource into any management applications: – Enabling seamless management of HW/SW resources in heterogeneous environment (through common language) – Providing a scalable, common approach for management of existing systems and SOA-based systems 30+ IBM products and 50+ Business Partner products that support our initial implementation of the WSDM event format www.ibm.com/alphaworks 5 © 2006 IBM Corporation Autonomic Computing Customers around the world see the value… Paris Tokyo Belgium 6 10–20% improvement 60% improvement Days to <1 hour 40% improvement 85% improvement improvement in Software Delivery & Fulfillment 90% improvement From 3 people for 2 hours to 1 person for 15 minutes 70% improvement 10–30% savings in IT support costs 50% improvement 30% time savings 50% gain in productivity 20–30% improvement 95% reduction in problem identification/resolution time © 2006 IBM Corporation Autonomic Computing • Optimise availability and performance of IT and business services • Interconnect IT domains with dynamic role-based work environments • Automate and integrate key IT processes INFRASTRUCTURE MANAGEMENT TRADITIONAL • Optimise application performance • Rapidly isolate and diagnose application performance issues • Automate tasks for maintaining application service levels RESOURCE MANAGEMENT • Optimise resource availability • Maintain resource-specific information • Analyse historical and real-time resource data BASIC MANAGED PREDICTIVE ADAPTIVE Business environment IT SERVICE MANAGEMENT ON DEMAND BUSINESS An evolutionary approach AUTONOMIC Levels of IT process automation 7 © 2006 IBM Corporation Autonomic Computing Requirements AC - a key driver offor advanced an ITSM technologies Platformand standards Effective and efficient delivery of IT services in support of business goals Desktop Experts and Tools Availability Management Network Experts and Tools Server Database experts Mainframe Experts Experts and Toolsand Tools and Tools Application Experts and Tools Technology AC Technology & Standards Standards based API’s Self-managing autonomic technologies are a key interface to applications ingredient for effective IT Service Management Technology Change Management Automate tasks all the way technologies Eg. Autonomic Problem Management to the time execution layer root cause of Significantlydown reduces to identify Collect data and integrate problems leveraging: Service Level Management Change Management Mainframe Experts and Tools Storage Experts and Tools People Defined roles based on ITSM process Identify bottlenecks as processes execute Monitor and dynamically adjust actual work Log Trace Analyzer into the workflow IT Service Information People End-to-end correlation and graphical viewer Management Security ManagementSymptom data base capability Information Processes Automation of problem resolution End to End process Both consolidated implementations and Dozens of referenceable Information Lifecycle monitoring provides federated data Management aggregated view of business integration Autonomic standards that enable interoperability Process Web Services Distributed Management ( WSDM) Enabling Standards based reusable Data model designed Release Management seamless management of HW/SW resources in heterogeneous process models for for exploitation environment (through common language) investment protection Providing a Shared scalable,across common approach for mgmt of IT Easily customizable to fit management tools infrastructure and SOA-based systems into customer organization 8 © 2006 IBM Corporation Levels of autonomic maturity as a base model in an Autonomic Readiness Engagement Autonomic Adaptive Predictive Managed Basic Manual analysis and problem solving Level 1 9 Centralized tools, manual actions Level 2 “ Cross-resource correlation and guidance Level 3 System monitors, correlates and takes action Dynamic business policy based management Evolution not revolution Level 4 Level 5 IBM’s autonomic computing initiative will become its most important cross-product initiative (as the foundation of on demand). —Thomas Bittman © 2006 IBM Corporation Autonomic Computing 10 © 2006 IBM Corporation