Introducing . . . Eric Dahl Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD Vice President, Southern California VOAD August 25, 2011 It.
Download ReportTranscript Introducing . . . Eric Dahl Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD Vice President, Southern California VOAD August 25, 2011 It.
Slide 1
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 2
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 3
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 4
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 5
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 6
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 7
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 8
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 9
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 10
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 11
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 12
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 13
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 14
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 15
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 16
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 17
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 18
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 19
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 20
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 21
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 22
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 23
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 24
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 25
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 26
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 27
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 28
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 29
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 30
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 31
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 2
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 3
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 4
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 5
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 6
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 7
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 8
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 9
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 10
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 11
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 12
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 13
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 14
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 15
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 16
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 17
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 18
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 19
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 20
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 21
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 22
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 23
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 24
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 25
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 26
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 27
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 28
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 29
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 30
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters
Slide 31
Introducing . . .
Eric Dahl
Coordinator, Santa Barbara VOAD and San Luis Obispo County VOAD
Vice President, Southern California VOAD
August 25, 2011
It began in 1969 with Hurricane Camille
Second strongest landfall
in recorded US history.
Category 5 with winds of
at least 190 miles per
hour.
It began in 1969 with Hurricane Camille
8,931 injuries
296 deaths: 143 in Gulf
states and 153 in Virginia
due to catastrophic
flooding
5,662 homes destroyed,
13,915 severely damaged
Responding agencies did the best they could, but . . .
Response Deficiencies
Services were not coordinated
Numerous organizations served disaster victims independently of
one another, including government and the nonprofit sector.
Help came to the disaster victim haphazardly as different
organizations assisted in specific ways.
Service coverage was uneven
Some efforts were duplicated, wasting precious resources.
Some needs were not met, leaving victims vulnerable.
Response Deficiencies
Volunteers were poorly utilized
Many organizations offered the same kinds of volunteer
opportunities, while there was a total lack of other service
opportunities, frustrating volunteers.
Training was limited or unavailable.
Information sharing was haphazard
Public information about services during and after the disaster was
inadequate and "catch-as-catch-can."
Communication among voluntary disaster agencies was very limited
and mechanisms for coordinating services were non-existent.
National VOAD Founded in 1970
Seven national nonprofit organizations met on July 15,
1970, at the headquarters of the American Red Cross to
address these problems and to improve coordination of
national disaster responses.
American Red Cross
Christian Reformed World Relief Committee
Mennonite Disaster Service
National Disaster Relief Office of the Roman Catholic Church
Seventh-day Adventist Church
Southern Baptist Convention
St. Vincent de Paul Society
Annual meetings were held starting in 1971.
National VOAD was established in 1975.
National VOAD Today
50 National Members
State & Territory VOADs
VOADs in all 50 states and 5 territories
Central Coast VOADs
Three VOADs on the Central Coast
Santa Barbara County VOAD
In 2007 leaders from the American Red
Cross, Unity Shoppe, Foodbank, and
other nonprofits active in disaster joined
together to inaugurate Santa Barbara
County VOAD (SBC VOAD).
Santa Barbara County VOAD
In 2008 the Aware & Prepare Initiative
began funding SBC VOAD activities
under Priority Theme Area # 7:
Voluntary Organizations
Active in Disaster
Mission of Santa Barbara County VOAD
To promote improved outcomes for people affected by
disasters
by fostering communication, cooperation, coordination, and
collaboration
among nonprofit organizations, government agencies, and
for-profit companies active in all phases of the disaster
management cycle.
Disaster Responses
SBC VOAD was activated in
response to the Tea Fire,
which began on November
13, 2008.
Members collaborated on:
Food preparation and delivery
Managing in-kind donations
Long term recovery
The Long Term Recovery
Committee worked for
18 months and distributed
$434,447 to county residents.
Tea Fire
Disaster Responses
SBC VOAD also responded to
the Jesusita Fire, which
began on May 5, 2009.
Activities included:
Sheltering and feeding close to
1,000 evacuees
Boarding hundreds of small and
large animals
Evacuating residents from
nursing care facilities
Sorting and distributing in-kind
donations
Assisting residents with long
term recovery
Jesusita Fire
Disaster Responses
SBC VOAD members
assisted residents of
Guadalupe affected by
flooding of the Santa
Maria River on December
19, 2010 with:
Shelter
Food
Temporary housing funds
Tea Fire
Guadalupe Flooding
Current Membership
SBC VOAD membership now includes more than
40 organizations.
VOAD Structure
SBC VOAD has been organized according to the Incident
Command System (ICS)
Achievements
Disaster Resource Directory
Searchable database of members’
disaster-related resources and services to
enable the EOC to fill community needs
more quickly and effectively
Achievements
Coordinated Emergency Procedures
For key operational areas, including
Feeding
In-kind donations
Volunteer management
Long-term recovery
Achievements
Emergency Volunteer Center
for managing spontaneous unaffiliated volunteers
Agencies
Achievements
Shake-Out Santa Barbara County
2010 Earthquake Recovery Exercise —65 participants, 15 organizations
Achievements
Ensuring Operational Survival
Business Continuity Planning for Nonprofits—44 participants
Achievements
VOAD EOC Liaison Training Program
Building capacity to coordinate VOAD resources through the EOC
Current Activities and Goals
Access and Functional Needs Steering Group
Mission: to increase preparedness of people with access and functional
needs who are living independently
Current Activities and Goals
Public Information Kiosks
Mission: to improve the dissemination of useful information about
disaster services to the public throughout Santa Barbara County
Current Activities and Goals
Incident-Specific Collaborative Fund Raising
Mission: to provide a system for accepting
donations and distributing funds . . .
For donors who want to support response and
recovery efforts related to a specific disaster
That distributes 100% of the funds locally
And is administered through a transparent
and collaborative decision-making process
Current Activities and Goals
In-Kind Donations Management System
Mission: to manage information and donated goods so that
The community’s specific needs are quickly ascertained
Potential donors are informed about what is needed
Goods are promptly sorted and distributed to individuals in need
Current Activities and Goals
Emergency Response Planning for Nonprofits
Mission: to help VOAD members and other nonprofits to implement
practical plans during a disaster to:
Protect staff and volunteers
Respond effectively to scaled-up client needs
Current Activities and Goals
Multi-agency disaster case management system
Mission: to improve tracking and reporting of services, goods, and
financial assistance provided to clients during and after a disaster
Current Activities and Goals
Shake, Rattle and Roll 2011 Earthquake Recovery
Exercise
Mission: to evaluate and improve communication and coordination among
VOAD members and the EOC.
Emotional and Spiritual Care Steering Group
Mission: to build skills among pastoral counselors, therapists, and
disaster workers to improve emotional and spiritual health of people
affected by disasters.
VOAD
Improving Outcomes for People Affected by Disasters