The hierarchical view of an organization Prof.Dr: Mohamed Assal The Internet and World Wide Web have greatly affected the way most of.
Download ReportTranscript The hierarchical view of an organization Prof.Dr: Mohamed Assal The Internet and World Wide Web have greatly affected the way most of.
Slide 1
The hierarchical view of an organization
Prof.Dr: Mohamed Assal
Slide 2
The Internet and World Wide Web have greatly affected the way
most of us live and do business. In addition to using the Web to look up
information, communicate with others, and be entertained, many
consumers like to use the Web today to purchase goods and services.
Consequently, it is common today for businesses to
offer goods and services online.
Slide 3
E-commerce is the term used to describe conducting business
transactions (purchasing, selling and paying )via communications
technology. It was originally performed via private networks
(banks)
Today, e-commerce is most often performed via commercial web
sites( dot-coms ). These web sites typically have a .com top-level
domain in the URLs(www.amazon.com).
Many businesses today have both an online store and a brickand-mortar store (a physical store).
3
Slide 4
Both computers and mobile devices are frequently used for
e-commerce.
In addition to buying conventional goods and services
online, mobile devices can be used to buy fast food, pay for
a cab or parking, buy theater tickets, or send money to
other individuals while you are on the go.
4
Slide 5
The policies, operations, and technologies used by a
business help to define its business model. In essence, a
company’s business model describes how the company
generates revenue. One way e-commerce business models
can be defined is by the types of entities (such as
businesses, consumers, or the government) selling and
buying the goods or services.
5
Slide 6
The B2C model was one of the first major types of ecommerce business models found on the Web:
1.
Product-oriented B2C sites (such as Amazon.com, Walmart.com,
Overstock.com, and BestBuy.com) sell a wide variety of goods,
including clothing, electronics, medicine, flowers, books, sports
equipment, toys, movies, and office supplies.
2.
Service-oriented B2C sites include tax preparation, video-ondemand (VOD), travel agency, distance learning, and music
subscription services.
6
Slide 7
7
Slide 8
The B2B model includes any type of e-commerce
transaction
taking
place
between
two
businesses.
Possibilities include businesses buying goods and services
needed for their operations, as well as purchasing
manufacturing supplies and raw goods. Initially, B2C was
expected to be the most prominent type of e-commerce
business model; however, revenues from the B2B model
are now expected to far surpass the B2C marketplace.
8
Slide 9
this site sells printers to businesses.
9
Slide 10
The
consumer-to-consumer
(C2C)
model
sometimes
referred to as the person-to person (P2P) model involves
individuals selling directly to other individuals. Typically, C2C
transactions are carried out via intermediary Web sites set
up to facilitate this, such as online classified ad sites like
(Craigslist) and online auction sites like (eBay). In fact, with
millions of products up for auction at any time, eBay is one
of the largest C2C e-commerce sites today.
10
Slide 11
11
Slide 12
The business-to-government (B2G) model includes transactions
between businesses and local, state, and federal governments.
Many B2G e-commerce sites specialize in selling products and
services to government agencies.
Other B2G activities (which can be thought of as G2B activities
because the government is providing services to businesses)
involve businesses paying government taxes and fees online.
12
Slide 13
13
Slide 14
While activities such as online shopping and online banking
can be carried out today via a mobile device, new options are
becoming available to make these transactions easier, as well
as to simplify other m-commerce
activities such as transferring funds
between individuals.
14
Slide 15
For instance, Visa is developing a new electronic payments
system that will include a digital wallet (to store payment
account information for both online and offline purchases),
support for near-field communication (NFC) (to enable
phones with built-in NFC capabilities to make offline
purchases by just waving the phone in front of a Visa pay
Wave terminal).
15
Slide 16
Successfully performing electronic financial transactions is
the cornerstone of any e- commerce site. Therefore, a
business should give careful thought to which payment
options it will offer and how it will process payments
securely and accurately. The payment options used with an
e-commerce site typically depend on the type of site
(business model) it is and the types of customers involved.
16
Slide 17
For B2C sites, the options include standard credit cards and
debit cards, and online payment services and other forms
of digital cash.
For B2B sites may need to consider additional payment
options, such as purchase orders.
The available payment options are usually displayed on an
e-commerce site’s order form or checkout page
Order forms should always be set up as secure Web pages.
17
Slide 18
18
Slide 19
Credit card processing is the first thing that comes to mind
when considering online payments. Although some people
are hesitant to submit their credit card information via a
Web page, credit cards are by far the most common
payment method used for online purchases. And, though it
is possible to run an online business without accepting
credit cards, it is essential for most B2C e-commerce sites.
19
Slide 20
One of the most widely used is PayPal an online payment
service that allows individuals to transfer money easily from
their online payment account to someone else’s. Online
payment services are often used to pay for online auction
purchases, but other e-commerce sites can accept PayPal
payments as well.
Other forms of these services are digital gift certificates,
digital gift cards, and digital coupons.
20
Slide 21
In addition to impacting our personal lives, social networking sites, such
as Facebook, are also impacting our online shopping experience.
Posts by individuals about buying products or planning to go to an event
may influence their friends’ purchases. Facebook’s “Like” button can
increase sales.
In the world of e-commerce, the ability of an individual to personalize a
shopping experience based on friends’ “recommendations” or “Likes”
can be a huge competitive advantage.
21
Slide 22
22
Slide 23
What’s e-commerce?
Mention e-commerce models.
Discuss in detail B2B business model.
Discuss in detail B2C business model.
List the advantages of e-commerce for business.
List the advantages of e-commerce for customer.
List the disadvantages of e-commerce for business.
List the disadvantages of e-commerce for customer.
What’s mobile commerce?
What’s social commerce?
23
The hierarchical view of an organization
Prof.Dr: Mohamed Assal
Slide 2
The Internet and World Wide Web have greatly affected the way
most of us live and do business. In addition to using the Web to look up
information, communicate with others, and be entertained, many
consumers like to use the Web today to purchase goods and services.
Consequently, it is common today for businesses to
offer goods and services online.
Slide 3
E-commerce is the term used to describe conducting business
transactions (purchasing, selling and paying )via communications
technology. It was originally performed via private networks
(banks)
Today, e-commerce is most often performed via commercial web
sites( dot-coms ). These web sites typically have a .com top-level
domain in the URLs(www.amazon.com).
Many businesses today have both an online store and a brickand-mortar store (a physical store).
3
Slide 4
Both computers and mobile devices are frequently used for
e-commerce.
In addition to buying conventional goods and services
online, mobile devices can be used to buy fast food, pay for
a cab or parking, buy theater tickets, or send money to
other individuals while you are on the go.
4
Slide 5
The policies, operations, and technologies used by a
business help to define its business model. In essence, a
company’s business model describes how the company
generates revenue. One way e-commerce business models
can be defined is by the types of entities (such as
businesses, consumers, or the government) selling and
buying the goods or services.
5
Slide 6
The B2C model was one of the first major types of ecommerce business models found on the Web:
1.
Product-oriented B2C sites (such as Amazon.com, Walmart.com,
Overstock.com, and BestBuy.com) sell a wide variety of goods,
including clothing, electronics, medicine, flowers, books, sports
equipment, toys, movies, and office supplies.
2.
Service-oriented B2C sites include tax preparation, video-ondemand (VOD), travel agency, distance learning, and music
subscription services.
6
Slide 7
7
Slide 8
The B2B model includes any type of e-commerce
transaction
taking
place
between
two
businesses.
Possibilities include businesses buying goods and services
needed for their operations, as well as purchasing
manufacturing supplies and raw goods. Initially, B2C was
expected to be the most prominent type of e-commerce
business model; however, revenues from the B2B model
are now expected to far surpass the B2C marketplace.
8
Slide 9
this site sells printers to businesses.
9
Slide 10
The
consumer-to-consumer
(C2C)
model
sometimes
referred to as the person-to person (P2P) model involves
individuals selling directly to other individuals. Typically, C2C
transactions are carried out via intermediary Web sites set
up to facilitate this, such as online classified ad sites like
(Craigslist) and online auction sites like (eBay). In fact, with
millions of products up for auction at any time, eBay is one
of the largest C2C e-commerce sites today.
10
Slide 11
11
Slide 12
The business-to-government (B2G) model includes transactions
between businesses and local, state, and federal governments.
Many B2G e-commerce sites specialize in selling products and
services to government agencies.
Other B2G activities (which can be thought of as G2B activities
because the government is providing services to businesses)
involve businesses paying government taxes and fees online.
12
Slide 13
13
Slide 14
While activities such as online shopping and online banking
can be carried out today via a mobile device, new options are
becoming available to make these transactions easier, as well
as to simplify other m-commerce
activities such as transferring funds
between individuals.
14
Slide 15
For instance, Visa is developing a new electronic payments
system that will include a digital wallet (to store payment
account information for both online and offline purchases),
support for near-field communication (NFC) (to enable
phones with built-in NFC capabilities to make offline
purchases by just waving the phone in front of a Visa pay
Wave terminal).
15
Slide 16
Successfully performing electronic financial transactions is
the cornerstone of any e- commerce site. Therefore, a
business should give careful thought to which payment
options it will offer and how it will process payments
securely and accurately. The payment options used with an
e-commerce site typically depend on the type of site
(business model) it is and the types of customers involved.
16
Slide 17
For B2C sites, the options include standard credit cards and
debit cards, and online payment services and other forms
of digital cash.
For B2B sites may need to consider additional payment
options, such as purchase orders.
The available payment options are usually displayed on an
e-commerce site’s order form or checkout page
Order forms should always be set up as secure Web pages.
17
Slide 18
18
Slide 19
Credit card processing is the first thing that comes to mind
when considering online payments. Although some people
are hesitant to submit their credit card information via a
Web page, credit cards are by far the most common
payment method used for online purchases. And, though it
is possible to run an online business without accepting
credit cards, it is essential for most B2C e-commerce sites.
19
Slide 20
One of the most widely used is PayPal an online payment
service that allows individuals to transfer money easily from
their online payment account to someone else’s. Online
payment services are often used to pay for online auction
purchases, but other e-commerce sites can accept PayPal
payments as well.
Other forms of these services are digital gift certificates,
digital gift cards, and digital coupons.
20
Slide 21
In addition to impacting our personal lives, social networking sites, such
as Facebook, are also impacting our online shopping experience.
Posts by individuals about buying products or planning to go to an event
may influence their friends’ purchases. Facebook’s “Like” button can
increase sales.
In the world of e-commerce, the ability of an individual to personalize a
shopping experience based on friends’ “recommendations” or “Likes”
can be a huge competitive advantage.
21
Slide 22
22
Slide 23
What’s e-commerce?
Mention e-commerce models.
Discuss in detail B2B business model.
Discuss in detail B2C business model.
List the advantages of e-commerce for business.
List the advantages of e-commerce for customer.
List the disadvantages of e-commerce for business.
List the disadvantages of e-commerce for customer.
What’s mobile commerce?
What’s social commerce?
23