Charity Mail Basics Business Letter Services Introduction Charity Mail provides lower prices for mailings of barcoded PreSort articles from Income Tax Exempt Charities. In this.
Download ReportTranscript Charity Mail Basics Business Letter Services Introduction Charity Mail provides lower prices for mailings of barcoded PreSort articles from Income Tax Exempt Charities. In this.
Slide 1
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 2
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 3
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 4
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 5
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 6
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 7
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 8
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 9
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 10
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 11
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 12
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 13
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 14
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 15
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 16
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 17
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 18
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 19
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 20
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 2
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 3
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 4
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 5
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 6
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 7
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 8
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 9
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 10
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 11
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 12
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 13
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 14
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 15
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 16
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 17
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 18
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 19
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).
Slide 20
Charity Mail Basics
Business Letter Services
Introduction
Charity Mail provides lower prices for mailings of barcoded
PreSort articles from Income Tax Exempt Charities.
In this module
This module gives an overview of the Charity Mail letter service.
Learning outcomes
At the end of this module you will be able to:
• list the features and benefits of Charity Mail
• identify Australia Post’s requirements for access to Charity Mail
• locate current pricing information for Charity Mail
Charity Mail at a glance
What is Charity Mail?
• Charity Mail provides lower prices for mailings of barcoded small PreSort Letters from income tax exempt charities
• Lodgements must meet the conditions of PreSort Letters to access Charity Mail rates
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps to make the
connection between those in need and people who care.
Charity Mail at a glance
Features & benefits
Regular or Off Peak Delivery?
As well as the regular mail delivery standard (within 1-4 days), Charity
Mail PreSort Letters offer the option of a lower cost Off Peak delivery
standard for non time-critical mail, taking up to an additional 3 days for
delivery.
Supplementary Services
Registered Post can be used in conjunction with the Charity Mail
PreSort Letters service.
Domestic Registered Post offers you ...
• A unique identification number for
every article
• Proof of posting when lodged at the
post office counter
• Signature obtained on delivery
• Extra cover of up to $100 is included
Additional services for Domestic letters
• Delivery Confirmation – within
Australia and International
• Person-to-Person Delivery
• Additional Insurance up to $5,000
Charity Mail at a glance
More information
More detailed information is available in the
Charity Mail Fact Sheet and PreSort Letters
service guide.
Prices for PreSort Letters can be found in the Post
Charges booklet and the Australia Post website
(auspost.com.au).
These guides are also available at any Australia
Post outlet.
Charity Mail basics
Charity Mail requirements
Overview
To be eligible for Charity Mail:
• organisations must be endorsed by the Australia Taxation Office as an Income Tax Exempt Charity (ITEC)
• you need to meet Australia Post’s PreSort Letters requirements
• the minimum quantity is 300 barcoded articles per lodgement
• each lodgement must consist of Small articles within the same size and weight category and delivery standard.
These requirements are covered on the following pages.
Charity Mail basics
Charity Mail requirements
Size, weight and type requirements
• Charity Mail is only available for Small PreSort Letter envelope categories
• Charity Mail items can weigh up to 125gms
• All articles in a lodgement must be the same size and weight
• Articles can be either enveloped or as postcards, and plastic wrapped articles are accepted provided they are
in Direct Trays.
Charity Mail basics
Charity Mail requirements
Correct addressing requirements
You need to pay particular attention to addressing and barcoding.
Articles need the addressed side to be printed with:
the Postage Paid Imprint (unless a postage meter is used)
the return address, preferred here or on the back
the CM inscription / number. The inscription must be clearly
visible when the articles are presented for lodgement.
The requirement to print the inscription on each article will
assist in ensuring that only approved organisations can access
Charity Mail prices
an AMAS certified barcode where assigned, and a delivery
address that observes the correct addressing conditions
(as detailed in the PreSort Letters preparation module)
the Off Peak Indicator (if the Off Peak delivery service is selected).
Charity Mail basics
Charity Mail requirements
‘Off Peak’ provides you with the option to use a less
expensive service that allows Australia Post to deliver
articles up to an additional three business days beyond
Regular Delivery.
Delivery standards
Charity Mail PreSort Letters are delivered Monday to Friday with letters and other mail. The delivery standards for
regular mail are as follows (in business days).
For delivery
Same State
Other State
Within metropolitan areas of capital cities or within the same city or town and environs
1 day
-
Between metropolitan areas of capital cities
-
2 days
Between metropolitan areas of capital cities and country locations
2 days
3 days
Between country locations
2 days
4 days
Charity Mail PreSort Letters also offers the alternative of Off Peak delivery for non-time critical mail.
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not
be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in
accordance with these timetables.
Charity Mail basics
Charity Mail requirements
Application requirements
To qualify for access to Charity Mail, charities must apply to Australia Post.
An Application for Charity Mail Service form must be completed which is available at the Australia Post website
www.auspost.com.au/charitymail and also available from any Australia Post outlet.
Eligible Charities must provide a copy of their Endorsement as an “Income Tax Exempt Charity” (ITEC) from the
Australian Tax Office (ATO), and must be attached to their application.
The Organisation named in the ATO issued ITEC letter will need to match the details contained in the application form.
Once your application is approved Australia Post will issue a letter granting access to Charity Mail prices to the
organisation named in the ATO ITEC approval letter. The letter will also provide an 8-digit approval (identification)
number, which will need to be quoted for each mailing.
Period of approval
The authorisation to lodge at Charity Mail prices will continue until such time as an organisation’s ITEC status has been
revoked by the ATO. The onus will be on the relevant organisation to notify Australia Post of any changes in status.
Australia Post reserves the right to withdraw or suspend approval in instances where inappropriate use of the service is
detected.
Charity Mail basics
Charity Mail requirements
Other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement to ensure that it satisfies correct addressing
conditions, and that barcodes are valid.
If you are concerned that your articles may not satisfy all service requirements you can request a
preliminary test prior to lodgement:
[email protected]
Australia Post
Business Letter Services
GPO BOX 1777
MELBOURNE VIC 3001
Charity Mail basics
Charity Mail requirements
Cost
• Prices for Charity Mail are available in the PreSort Letters service guide, the Post Charges
Guide (MS11) and are available on the Australia Post website (auspost.com.au).
• Charity Mail charges are for Small envelopes and postcards.
• Charity Mail items are charged as “Same State” when they are to be delivered in the same state
as they were lodged.
• Charity Mail items are charged as “Other State” when they are to be delivered to a different
state to where they were lodged.
Charity Mail basics
Summary
The key points covered were:
• Charities that have Income Tax Exempt Charity (ITEC) approval from the Australian Tax Office
can access Charity Mail
• Charities must apply to Australia Post for an 8 digit Charity Mail (CM) number, which must be
printed on envelopes
• All conditions of PreSort Letters apply - specific correct addressing conditions need to be
adhered to
• You must have at least 300 machine addressed and barcoded articles
• Available for Small letters only
• Envelopes and Postcards can both be lodged as Charity Mail and Plastic wrapped articles are
acceptable in the Charity Mail service provided they are in Direct trays
• Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Agent or Agency.
• Prices can be located in the Postal Charges Guide (MS11), the PreSort Letters service guide or
at the Australia Post web site
Assessment
You now need to complete a short assessment to check your
understanding of the information covered in this module.
This assessment consists of 6 multiple-choice questions and
should take you approximately 10 minutes to complete.
To pass the assessment, you need to answer at least eight of
these questions correctly.
Attempt this assessment as many times as you need to. If you
do not pass, it is recommended that you review this module
again.
Assessment
1
What documentation needs to be provided with a Charity Mail application?
a. A sample of the charitable work done by the organisation
b. An Income Tax Exempt Charity (ITEC) approval
c. Last years Taxation assessment
d. No documentation is required
Correct answer = B
Charities must provide their Income Tax Exempt Charity (ITEC) approval to receive
Charity Mail approval.
Assessment
2
The Puppy Protection Society wants to use Off Peak for their Charity Mail mailing. Can they
do this?
a. No, Charity Mail is for regular delivery service
b. Yes, Charity Mail accesses all conditions of the PreSort Letters service
Correct answer = B
Charity Mail accesses all conditions of the PreSort Letters service for small letters,
including Off Peak.
Assessment
3
What does Australia Post provide to charities approved to access Charity Mail rates?
a. A pat on the back
b. A donation to their charity
c. An 8 digit Charity Mail number
Correct answer = C
Australia Post provides an 8 digit Charity mail number to approved charities.
Assessment
4
The Children’s Education Fund is sending their Christmas Appeal letter. It is Small Plus, and
wrapped in plastic. Can it be sent as Charity Mail?
a. Yes, so long as there are 300 barcoded letters in Direct trays
b. No, plastic is not permitted in Charity Mail
c. No Charity Mail is for Small letters only
d. Yes, we want to help those in need
Correct answer = C
Charity Mail is only available for Small letters.
Assessment
5
An approved charity wishes to make a lodgment, but does not have its own Australia Post
charge account. The mailing house assisting them offered to have the charges raised
against their account? Is this acceptable?
a. Yes, Charity Mail can be lodged on the Charity’s own charge account, or
one belonging to their Mail Service Provider or Agency.
b. No, Charities must use their own account or pay cash.
Correct answer = A
Charity Mail can be lodged on the Charity’s own charge account , or one belonging to their
Mailing Service Provider’s or Agency’s.
Assessment
6
Where can you find the correct price for a Charity Mail item?
a. PreSort Letters service guide
b. PreSort Letters service guide and Postal Charges Guide (MS11)
c. PreSort Letters service guide, Australia Post web site (auspost.com.au) and
Postal Charges Guide (MS11)
Correct answer = C
You can find prices in the PreSort Letters service guide, Australia Post website and Post
Charges Guide (MS11).