Reconstituting Library Services for E-Learning Portals Joy Muller, Jane Foo OLA 2006 Superconference February 2, 2006 Presentation available at: http://people.senecac.on.ca/jane.foo/Presentations/OLA2006_portals.pps Overview Our Goals The Portal The Environment Politics and Partnerships Implementation Notes Demo Last.
Download ReportTranscript Reconstituting Library Services for E-Learning Portals Joy Muller, Jane Foo OLA 2006 Superconference February 2, 2006 Presentation available at: http://people.senecac.on.ca/jane.foo/Presentations/OLA2006_portals.pps Overview Our Goals The Portal The Environment Politics and Partnerships Implementation Notes Demo Last.
Slide 1
Reconstituting Library Services
for E-Learning Portals
Joy Muller, Jane Foo
OLA 2006 Superconference
February 2, 2006
Presentation available at:
http://people.senecac.on.ca/jane.foo/Presentations/OLA2006_portals.pps
Overview
Our Goals
The Portal
The Environment
Politics and Partnerships
Implementation Notes
Demo
Last Words
Comments and Questions
To Reconstitute
To bring a dried or dehydrated product to its original
consistency by adding a liquid
http://www.tyson.com/UserControls/ViewTerms.aspx
Construct or form anew or provide with a new structure;
"The governing board was reconstituted"
http://wordnet.princeton.edu/perl/webwn
Let’s repackage what we can offer into
“products” that can be more easily accessed and
used by our students and faculty.
E-Learning
Covers a wide set of applications and processes
such as Web based learning, computer based
learning, virtual classrooms, and digital
collaboration.
http://www.cybermediacrations.com/elearning/glossary.htm
“Searching for a permanent, comfortable and
serviceable position that is nimble enough to be
flexible, accessible and continually up to date
with the wider ‘university’ structure”
OCLC Task Force Report on Libraries and the Enhancement of E-Learning
Seneca College
Mission Statement and Vision
To contribute to Canadian society by being a
transformation leader in providing students
with career-related education and training.
Our vision is to lead:
•
•
•
•
•
•
•
in Student Success
In Access to Higher Education
In Learning
In Applied Research
In Innovation
In our Commitment to People
In our Commitment to Diversity and Equity in Employment
E-Learning – Goals
Enrich & support pedagogy
Accessibility of learning materials and
support
Support students in life-long learning
Intra and inter school and institutional
sharing of course materials
Contribution to public knowledge
Portal
A Web based tool that provides a
customizable interface to information
aggregated from a variety of sources.
Krisellen Maloney, ASIS Bulletin
Lorcan Dempsey: p-portals and m-portals
The Recombinant Library: Portals and People
The college portal plays an important part in the
students’ academic tasks
Focus on integrating with the user flow
Personal Learning Landscape
The Portal: MySeneca Usage
In a 7 day period during the first 2 weeks of
this semester:
16.5 million hits occurred on My.Seneca.
42,158 announcements were viewed through the "My.Seneca Announcements" module.
62,871 student Webmail accesses occurred through the
"My.Seneca - Webmail" module.
11,511 staff Webmail accesses occurred through the
"My.Seneca - Webmail" module.
5,213 edits occurred to personalize specific modules.
9,775 changes were made to portal pages contents.
4,803 changes were made to portal layout of modules.
Licensed Digital Databases
ENCompass for
Digital Collections
::Create & manage
digital assets
Linkfinder Plus
Digital
Collections
Licensed
Digital
Databases
::Directly access
full-text content
across
various
sources
Link
Resolver
Ask Us
Now
Ask Us Now
::Chat and interact with a
librarian online
Remote
Access
ENCompass for
Resource
Federated
Access
::Find published
articles & digital
objects via one
search
::Access and search for published content in
electronic form
e-Journals
Search
ILS
Library Catalogue
::Look up books, print periodicals, videos, DVDs, CDs
EZProxy
::Access any
restricted
resources
off-campus
Serials
Solutions
::Find an electronic
journal, magazine or
newspaper
Community
System
Learning
System
?
Digital
Collections
Licensed
Digital
Databases
Link
Resolver
Remote
Access
Federated
Search
Content
System
Ask Us
Now
e-Journals
ILS
The Portal: Structure & Support
Seneca College
IT Council
Information
Technology &
Telecommunications
Portal
Committee
BB Admin
& Support
Office of
Research
& Innovation
Academic
e-Learning
Liaison
Seneca
Libraries
Deans
& Chairs
e-Learning
Centres
Faculty
The Portal: MySeneca History
September 2000:
Launch of BlackBoard
CMS (Version 4)
January 2002:
Launch of My.Seneca
December 2000:
Spring 2003:
First Portal
Committee Meeting
Load issues after
upgrade to BB 6
August 2005:
October
2004:
Launch of
Employee
Portal
Launch of first nonITT Student
Services Tab
Summer 2001:
First draft of
student portal (with
library portal)
October 2000:
First demo of library
material in BB
November 2004:
First discussions
about a library portal
December 2004:
Access to library
module admin
April 2005:
Library development
tab and modules
Why:
“Information literacy should not be
considered a given, even among “net-gen”
students .… Techniques for finding and
assessing relevant information from the
array of resources available … are crucial,
especially in light of the rising trend toward
collaborative work.”
The Horizon Report, 2006 Edition.
Our Goal
The Portal: The Library’s Plan
Determine targeted user group
Develop timelines
Funding/Resource Requirements
Methodology
Training
Marketing
MyLibrary Justification
More services & greater integration
Improved awareness of our resources
Improved access to our resources
Customizability
Greater efficiency
Demand for sound pedagogy
Librarians excel at collaboration
Environmental need to enhance skill sets
Provision of successful lifelong learning skills
Getting College Buy-In
Partnerships/Politics
Agenda
Presentation
Approval process
Library and Collaboration
Technology skills
Access
Impact
“Collaboration is related to innovation. There
would be significant gains in Canada’s
innovation performance if we were to increase
the level of collaboration.”
Conference Board of Canada
Implementing Reconstitution
The Approach
Content and Functionality
Technical Information
Limitations
What is Our Approach, Anyway?
Low-Fi and Iterative
User-centred
Staff-driven
Keeping the “big picture” in mind
No wheel re-invention
Dynamic content wherever possible
(“just text” is boring)
Focus on what we want, then on what
we can / are allowed do
Let’s Plan!
Content Chunking
What is “Chunking”?
= breaking down information into its smallest manageable
components (content unit).
Guidelines
•
•
•
•
One functionality (service) or content per “chunk”
The service / content has to be able to stand on its own.
Plan for a “chunk” size that is suitable for width and height constraints.
Limit navigation by keeping the “chunk” content within it wherever
possible. Avoid linking to other services / content.
Deliverables
A list of proposed “chunks” with label and the intended audience.
Chunking Example
Review & Select
… We ended up with 46 suggested modules!
Module Prioritization & Layout
• Default vs. Optional
• Left Navigation Links
vs. Modules
• Roles
• Type of Module
We narrowed down the selections to 5 left navigation
links and 26 priority 1 and 2 modules…
Module Candidates
Priority 1: Required Content
Academic Honesty
Virtual Reference (Ask Us Now)
Contact Information
Copyright
Remote Access Instructions
Library Instruction and Course
Support
Citing Sources (MLA, APA)
Article Databases & Express Article
Search
Library Catalogue Search
Subject Guides
Library News
My Library Account
Priority 2: Optional Content
Quick Reference Tools: Dictionaries ,
Encyclopedias, Almanacs /
Factbooks, Maps & Atlases,
Directories
Collection Development
Faculty Manuals
Audio-Visual Services: Videos &
DVDs
AV Services: Electronic Classrooms
AV Services: Equipment
Find a Journal (A-Z Search)
Research by Course
Library Forms
Information for Students
New Books
Priority 3: Want-to-Haves
Group Study Room Bookings
My eJournals & eBooks
My Databases
Module Design & Layout
Very limited design possibilities
•
•
•
•
Frame
Left Navigation Bar (Links)
2-column versus 1-column
module colours and borders
Re-cyle and Re-use
Existing Modules
• Library/AV Modules
• Seneca Custom
Modules (Weblinks,
Toronto Weather,
Announcements)
• Pre-built RSS feeds
• Online Reference Tools
(search, dictionary,
maps, weather, quotes)
• Time Magazine
Pre-built Content …
Our
demo
version
so far
Technicalities…
Standards: CSS, HTML, Accessibility
Roles
Frame Environment
Modules Type: HTML, Weblinks, RSS
Custom-Programming: BB Building
Blocks – web app package consisting
of JSP and XML files
Portal System = Courseware System
No integration with Content System
Reconstituting Library Services
for E-Learning Portals
Joy Muller, Jane Foo
OLA 2006 Superconference
February 2, 2006
Presentation available at:
http://people.senecac.on.ca/jane.foo/Presentations/OLA2006_portals.pps
Overview
Our Goals
The Portal
The Environment
Politics and Partnerships
Implementation Notes
Demo
Last Words
Comments and Questions
To Reconstitute
To bring a dried or dehydrated product to its original
consistency by adding a liquid
http://www.tyson.com/UserControls/ViewTerms.aspx
Construct or form anew or provide with a new structure;
"The governing board was reconstituted"
http://wordnet.princeton.edu/perl/webwn
Let’s repackage what we can offer into
“products” that can be more easily accessed and
used by our students and faculty.
E-Learning
Covers a wide set of applications and processes
such as Web based learning, computer based
learning, virtual classrooms, and digital
collaboration.
http://www.cybermediacrations.com/elearning/glossary.htm
“Searching for a permanent, comfortable and
serviceable position that is nimble enough to be
flexible, accessible and continually up to date
with the wider ‘university’ structure”
OCLC Task Force Report on Libraries and the Enhancement of E-Learning
Seneca College
Mission Statement and Vision
To contribute to Canadian society by being a
transformation leader in providing students
with career-related education and training.
Our vision is to lead:
•
•
•
•
•
•
•
in Student Success
In Access to Higher Education
In Learning
In Applied Research
In Innovation
In our Commitment to People
In our Commitment to Diversity and Equity in Employment
E-Learning – Goals
Enrich & support pedagogy
Accessibility of learning materials and
support
Support students in life-long learning
Intra and inter school and institutional
sharing of course materials
Contribution to public knowledge
Portal
A Web based tool that provides a
customizable interface to information
aggregated from a variety of sources.
Krisellen Maloney, ASIS Bulletin
Lorcan Dempsey: p-portals and m-portals
The Recombinant Library: Portals and People
The college portal plays an important part in the
students’ academic tasks
Focus on integrating with the user flow
Personal Learning Landscape
The Portal: MySeneca Usage
In a 7 day period during the first 2 weeks of
this semester:
16.5 million hits occurred on My.Seneca.
42,158 announcements were viewed through the "My.Seneca Announcements" module.
62,871 student Webmail accesses occurred through the
"My.Seneca - Webmail" module.
11,511 staff Webmail accesses occurred through the
"My.Seneca - Webmail" module.
5,213 edits occurred to personalize specific modules.
9,775 changes were made to portal pages contents.
4,803 changes were made to portal layout of modules.
Licensed Digital Databases
ENCompass for
Digital Collections
::Create & manage
digital assets
Linkfinder Plus
Digital
Collections
Licensed
Digital
Databases
::Directly access
full-text content
across
various
sources
Link
Resolver
Ask Us
Now
Ask Us Now
::Chat and interact with a
librarian online
Remote
Access
ENCompass for
Resource
Federated
Access
::Find published
articles & digital
objects via one
search
::Access and search for published content in
electronic form
e-Journals
Search
ILS
Library Catalogue
::Look up books, print periodicals, videos, DVDs, CDs
EZProxy
::Access any
restricted
resources
off-campus
Serials
Solutions
::Find an electronic
journal, magazine or
newspaper
Community
System
Learning
System
?
Digital
Collections
Licensed
Digital
Databases
Link
Resolver
Remote
Access
Federated
Search
Content
System
Ask Us
Now
e-Journals
ILS
The Portal: Structure & Support
Seneca College
IT Council
Information
Technology &
Telecommunications
Portal
Committee
BB Admin
& Support
Office of
Research
& Innovation
Academic
e-Learning
Liaison
Seneca
Libraries
Deans
& Chairs
e-Learning
Centres
Faculty
The Portal: MySeneca History
September 2000:
Launch of BlackBoard
CMS (Version 4)
January 2002:
Launch of My.Seneca
December 2000:
Spring 2003:
First Portal
Committee Meeting
Load issues after
upgrade to BB 6
August 2005:
October
2004:
Launch of
Employee
Portal
Launch of first nonITT Student
Services Tab
Summer 2001:
First draft of
student portal (with
library portal)
October 2000:
First demo of library
material in BB
November 2004:
First discussions
about a library portal
December 2004:
Access to library
module admin
April 2005:
Library development
tab and modules
Why:
“Information literacy should not be
considered a given, even among “net-gen”
students .… Techniques for finding and
assessing relevant information from the
array of resources available … are crucial,
especially in light of the rising trend toward
collaborative work.”
The Horizon Report, 2006 Edition.
Our Goal
The Portal: The Library’s Plan
Determine targeted user group
Develop timelines
Funding/Resource Requirements
Methodology
Training
Marketing
MyLibrary Justification
More services & greater integration
Improved awareness of our resources
Improved access to our resources
Customizability
Greater efficiency
Demand for sound pedagogy
Librarians excel at collaboration
Environmental need to enhance skill sets
Provision of successful lifelong learning skills
Getting College Buy-In
Partnerships/Politics
Agenda
Presentation
Approval process
Library and Collaboration
Technology skills
Access
Impact
“Collaboration is related to innovation. There
would be significant gains in Canada’s
innovation performance if we were to increase
the level of collaboration.”
Conference Board of Canada
Implementing Reconstitution
The Approach
Content and Functionality
Technical Information
Limitations
What is Our Approach, Anyway?
Low-Fi and Iterative
User-centred
Staff-driven
Keeping the “big picture” in mind
No wheel re-invention
Dynamic content wherever possible
(“just text” is boring)
Focus on what we want, then on what
we can / are allowed do
Let’s Plan!
Content Chunking
What is “Chunking”?
= breaking down information into its smallest manageable
components (content unit).
Guidelines
•
•
•
•
One functionality (service) or content per “chunk”
The service / content has to be able to stand on its own.
Plan for a “chunk” size that is suitable for width and height constraints.
Limit navigation by keeping the “chunk” content within it wherever
possible. Avoid linking to other services / content.
Deliverables
A list of proposed “chunks” with label and the intended audience.
Chunking Example
Review & Select
… We ended up with 46 suggested modules!
Module Prioritization & Layout
• Default vs. Optional
• Left Navigation Links
vs. Modules
• Roles
• Type of Module
We narrowed down the selections to 5 left navigation
links and 26 priority 1 and 2 modules…
Module Candidates
Priority 1: Required Content
Academic Honesty
Virtual Reference (Ask Us Now)
Contact Information
Copyright
Remote Access Instructions
Library Instruction and Course
Support
Citing Sources (MLA, APA)
Article Databases & Express Article
Search
Library Catalogue Search
Subject Guides
Library News
My Library Account
Priority 2: Optional Content
Quick Reference Tools: Dictionaries ,
Encyclopedias, Almanacs /
Factbooks, Maps & Atlases,
Directories
Collection Development
Faculty Manuals
Audio-Visual Services: Videos &
DVDs
AV Services: Electronic Classrooms
AV Services: Equipment
Find a Journal (A-Z Search)
Research by Course
Library Forms
Information for Students
New Books
Priority 3: Want-to-Haves
Group Study Room Bookings
My eJournals & eBooks
My Databases
Module Design & Layout
Very limited design possibilities
•
•
•
•
Frame
Left Navigation Bar (Links)
2-column versus 1-column
module colours and borders
Re-cyle and Re-use
Existing Modules
• Library/AV Modules
• Seneca Custom
Modules (Weblinks,
Toronto Weather,
Announcements)
• Pre-built RSS feeds
• Online Reference Tools
(search, dictionary,
maps, weather, quotes)
• Time Magazine
Pre-built Content …
Our
demo
version
so far
Technicalities…
Standards: CSS, HTML, Accessibility
Roles
Frame Environment
Modules Type: HTML, Weblinks, RSS
Custom-Programming: BB Building
Blocks – web app package consisting
of JSP and XML files
Portal System = Courseware System
No integration with Content System