Overview data, ideas, and drivers that propel strategic decisions. Websit e Overview Power Decisions Group delivers confidential help to CEO’s and senior managers searching for fast.
Download ReportTranscript Overview data, ideas, and drivers that propel strategic decisions. Websit e Overview Power Decisions Group delivers confidential help to CEO’s and senior managers searching for fast.
Slide 1
Overview
data, ideas, and drivers that propel strategic
decisions.
Websit
e
Slide 2
Overview
Power Decisions Group delivers confidential help to CEO’s and
senior managers searching for fast track strategies to enhance
their competitive position.
We help client executives…
discover strategic options…
gather and assess information…
deploy high-leverage strategic and tactical moves.
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 2
Websit
e
Slide 3
Faster and smarter.
Understand strategy
choices.
Priority decisions drive marketing research.
Obtain intelligence with the
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 3
Websit
e
right research .
Slide 4
Websit
e
Slide 5
Client Assignments
Mainframe computers
Software New Ventures
PC Manufacturers
Software marketers
Laser printer
manufacturer
Wood products producer
Worldwide petroleum company
Multi-state banks
HP Technology Spin-Off
Food & Consumer goods
Nationwide retail chain
Office furniture manufacturer
Technology startups
Industrial Manufacturers
Regional medical centers
Wireless connectivity
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 5
Websit
e
Slide 6
Research Tools
Quantitative Surveys
Online
Phone
Qualitative
Time Extended Depth Interviews
Focus Groups
Special Analytical Tools
Conjoint Trade Off Analysis for Product Appeal Testing
Brand Assessment Matrix
Brand Mapping
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 6
Websit
e
Slide 7
Strategic Decisions
Customer targeting
Competitive advantage
Market entry
Acquisition evaluation
New
product Positioning &
creation
Advertising
Brand value
Pricing structures
Positioning
Channels
Market share
building
Business models
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 7
Websit
e
Slide 8
How We’re Different.
We focus on your unique
brand.
Use big picture view of strategic
Apply decision thinking before
Use creative
Deliver high
intelligence.
research.
research design tools.
quality study implementation.
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 8
Websit
e
Slide 9
When we’re
finished, we’ve
helped answer this
vital question.
“What do we do now?
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 9
Websit
e
Slide 10
Think about Decisions
The Decision Pathway
Decision Pathway
focuses on the decision
steps to clarify and
make priority decisions.
Intelligence Platform
The Power Decisions
approach thinks about
intelligence in a broad way:
with ideas, data, and
executive judgment.
Websit
e
Slide 11
Think about Decisions
Websit
e
Slide 12
The “Thin Decision” Problem
Opportunities
One opportunity, only one solution.
Options not developed.
No evaluation of alternatives.
Thin decisions risk overlooking better choices.
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 12
Websit
e
Slide 13
Intelligence Platform
Our Intelligence Platform approach is …
A robust and realistic approach to strategic knowledge.
Uses three
core types of intelligence, not one.
This thinking drives
optimum research design.
Intelligence Platform
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 13
Websit
e
Slide 14
Ideas
Harvest
Generate
Screen
Refine
Ideas
Intelligence Platform
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 14
Websit
e
Slide 15
Data
Internal
External
Ideas
+
Data
Intelligence Platform
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 15
Websit
e
Slide 16
Drivers
Management
Judgment
Crucial Issues
Risk Appetite &
Momentum
Clarify Drivers
Ideas
+
Data
+
Intelligence Platform
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 16
Websit
e
Drivers
Slide 17
How We Help.
Clarify Priority Decisions
Set Research Agenda
Research Design & Management
Generate Ideas & Concepts
Pinpoint Research Implications
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 17
Websit
e
Slide 18
More about how we think and operate on
branding, concept testing, and brand equity
measurement…
Websit
e
Slide 19
Process for Best Results
Decision
Map
Management
Objectives
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 19
Information
Objectives
Websit
e
Research
Design
Slide 20
Decision Map (Example Only)
Products
Attributes
Markets
Targeting
Where should we focus feature
development?
Benefits
Features
Functionality
Corporate level
Where to concentrate efforts?
Pricing
Feature
Segmentation
What is most relevant way to segment market?
Size
Product-Service
Horizontal
Level
Structure
Line extensions
How should current product be extended?
Add-ons
Spin-offs
Vertical
Should a new product be developed?
What should we say about our products and
support?
Image
Demand & dynamics
Features
Buyer attitudes
Buyer needs
AD & Promotion spend
Opportunity profile
How is the market changing? What
opportunities are declining? What
opportunities are emerging?
Competitive threats
New Products
What should we say about Client ?
Image
Type
Does we pricing max share gains and
margins?
Messaging
Emerging needs as market
matures.
Message Targets
At what people should we target messages?
Economic Decision Maker
Influencers/Users
Platforms
Applications
•Horizontal
•Vertical
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 20
How much should we spend in advertising and
other promotions?
Where should it be spent?
Websit
e
Slide 21
Engagement Design (Example Only)
Timeline – Early Stage
2
4
Drivers & Ideas
Decision Map
Design Benchmark Study
Opportunities & Goals
Client Mgmt Team review
Issues & Constraints
Refine Decision Map
Team meeting format
Study Revision Cycle in play
Panel design
1
Internal Interviews
Management
Selected sales team
Assess CRM integration with
MIS
W1
Evaluation & Design
W2
5
3
Benchmark Survey
Qualitative Research
Quantitative
Customer 1to1 interviews
Broad question types
Open–ended questions
Most segments represented
Small diverse sample, N=30
Phone & Web implementation
W3
W4
W5
TIMELINE
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 21
Websit
e
W6
W7
W8
Slide 22
Quantitative Research Design (Example Only)
Behavior & Usage
Sampling
Products Used Now
Stratified Sampling
Consideration of new products
Within Segment sampling
Usage by Segment
Off Grid
Vacation
Purchase Process
Mainstream
Attitude Profile
Interplay of decision-makers & influencers
Decision Cycle
Outside influences
Attitude Segmentation
Key Attitude Drivers
Recommendations
Brand Image Profile of competition
Expert opinion
Product Attribute preferences
Advertising
Concept Appeal
Future Needs / Current Needs
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 22
Websit
e
Slide 23
Project Design (Example Only)
Intelligence Platform Drives Decision Process
Quarterly Panel Wave
Benchmark Study
Marketing KPIs
Address emerging Client decisions
from Benchmark
Track behavior & Attitudes among
key segments
Build Panel
Ad hoc concept testing
Populate CRM w Marketing KPIs
Populate CRM
Quantitative
Broad question types
Most segments represented
Phone & Web implementation
M1
M2
M3
M4
M5
TIMELINE
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 23
Websit
e
M6
M7
M8
Slide 24
We’ve thought a lot about what makes a
Great Brand…
Contact
Consistency
Focus
Websit
e
Connection
Leadership
Slide 25
Great Brands
Contact
Making contact with the customer and
prospects via all media, personal and mass
communications.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 25
Focus Connection
Websit
e
Leadershi
p
Slide 26
Great Brands
Consistency
Consistent means “staying the course” time
after time, having little variance from one brand
experience to the next. Consistency builds trust,
reliability, and loyalty.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 26
Focus Connection
Websit
e
Leadershi
p
Slide 27
Great Brands
Focus
Focus means concentration of effort as summed
up in the phrase “doing a few things well”. It
also means not confusing the customer.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 27
Focus Connection
Websit
e
Leadershi
p
Slide 28
Great Brands
Connection
Connection means connecting with a person, a
living breathing human being, not a segment, or
a target. This connection can either be
emotional or intellectual. We see evidence of
“connection” as brand enthusiasts surface.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 28
Focus Connection
Websit
e
Leadershi
p
Slide 29
Great Brands
Leadership
A great brand establishes leadership
somewhere, on some beach head. It may be
product innovation, or it may be the compelling
sincerity of its promise, or the dynamic force of
its name and voice.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 29
Focus Connection
Websit
e
Leadershi
p
Slide 30
The Brand Assessment Matrix (BAM)…
Contact
Consistency
Focus
Connection
Leadership
1. Value Bundle
2. Performance
Promise
Guides internal and external brand equity
assessments…
3. Brand Picture
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 30
Websit
e
Slide 31
BAM Model to Guide Brand Research
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 31
Websit
e
Slide 32
Concept & Price Testing
Conjoint Analysis is a research interviewing and analysis
methodology for product development and pricing decisions.
It can assess the “value” of brand.
Uses multivariate statistical routines to calculate preferences based
on near-real-world paired comparisons of concept statements.
Attributes
& Price Options
Levels
Ratings of
Generated
Concept Statements
with 3+ attributes
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 32
Websit
e
Output:
Utility Values of
predicted product
market share &
attributes importance
Slide 33
Predicting Concept Appeal
Product concept statement choices present tough “trade offs” to survey respondents;
we are able to quantify how they are making their choices.
The output yields normalized utility values for product features and prices.
We then use these utilities to simulate various product-price scenarios within the total
market and segments.
Output:
Utility Values of
predicted product
market share &
attributes importance
Simulation:
>Optimum Product Designs
> Best price points
> Segments & Targets
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 33
Websit
e
Product &
Pricing
Strategy
Slide 34
Brand Mapping
A research analytical tool to “see” brands in 2-dimensional
space.
Reduces large quantities of data.
Shows brands in relationship to each other.
Maps are defined by the position of market traits…
Brand attributes
Segments
Brands that a near certain attributes are strongly positioned in
the minds of the market.
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 34
Websit
e
Slide 35
Brand Map
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 35
Websit
e
Slide 36
Websit
e
Overview
data, ideas, and drivers that propel strategic
decisions.
Websit
e
Slide 2
Overview
Power Decisions Group delivers confidential help to CEO’s and
senior managers searching for fast track strategies to enhance
their competitive position.
We help client executives…
discover strategic options…
gather and assess information…
deploy high-leverage strategic and tactical moves.
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 2
Websit
e
Slide 3
Faster and smarter.
Understand strategy
choices.
Priority decisions drive marketing research.
Obtain intelligence with the
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 3
Websit
e
right research .
Slide 4
Websit
e
Slide 5
Client Assignments
Mainframe computers
Software New Ventures
PC Manufacturers
Software marketers
Laser printer
manufacturer
Wood products producer
Worldwide petroleum company
Multi-state banks
HP Technology Spin-Off
Food & Consumer goods
Nationwide retail chain
Office furniture manufacturer
Technology startups
Industrial Manufacturers
Regional medical centers
Wireless connectivity
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 5
Websit
e
Slide 6
Research Tools
Quantitative Surveys
Online
Phone
Qualitative
Time Extended Depth Interviews
Focus Groups
Special Analytical Tools
Conjoint Trade Off Analysis for Product Appeal Testing
Brand Assessment Matrix
Brand Mapping
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 6
Websit
e
Slide 7
Strategic Decisions
Customer targeting
Competitive advantage
Market entry
Acquisition evaluation
New
product Positioning &
creation
Advertising
Brand value
Pricing structures
Positioning
Channels
Market share
building
Business models
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 7
Websit
e
Slide 8
How We’re Different.
We focus on your unique
brand.
Use big picture view of strategic
Apply decision thinking before
Use creative
Deliver high
intelligence.
research.
research design tools.
quality study implementation.
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 8
Websit
e
Slide 9
When we’re
finished, we’ve
helped answer this
vital question.
“What do we do now?
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 9
Websit
e
Slide 10
Think about Decisions
The Decision Pathway
Decision Pathway
focuses on the decision
steps to clarify and
make priority decisions.
Intelligence Platform
The Power Decisions
approach thinks about
intelligence in a broad way:
with ideas, data, and
executive judgment.
Websit
e
Slide 11
Think about Decisions
Websit
e
Slide 12
The “Thin Decision” Problem
Opportunities
One opportunity, only one solution.
Options not developed.
No evaluation of alternatives.
Thin decisions risk overlooking better choices.
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 12
Websit
e
Slide 13
Intelligence Platform
Our Intelligence Platform approach is …
A robust and realistic approach to strategic knowledge.
Uses three
core types of intelligence, not one.
This thinking drives
optimum research design.
Intelligence Platform
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 13
Websit
e
Slide 14
Ideas
Harvest
Generate
Screen
Refine
Ideas
Intelligence Platform
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 14
Websit
e
Slide 15
Data
Internal
External
Ideas
+
Data
Intelligence Platform
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 15
Websit
e
Slide 16
Drivers
Management
Judgment
Crucial Issues
Risk Appetite &
Momentum
Clarify Drivers
Ideas
+
Data
+
Intelligence Platform
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 16
Websit
e
Drivers
Slide 17
How We Help.
Clarify Priority Decisions
Set Research Agenda
Research Design & Management
Generate Ideas & Concepts
Pinpoint Research Implications
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 17
Websit
e
Slide 18
More about how we think and operate on
branding, concept testing, and brand equity
measurement…
Websit
e
Slide 19
Process for Best Results
Decision
Map
Management
Objectives
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 19
Information
Objectives
Websit
e
Research
Design
Slide 20
Decision Map (Example Only)
Products
Attributes
Markets
Targeting
Where should we focus feature
development?
Benefits
Features
Functionality
Corporate level
Where to concentrate efforts?
Pricing
Feature
Segmentation
What is most relevant way to segment market?
Size
Product-Service
Horizontal
Level
Structure
Line extensions
How should current product be extended?
Add-ons
Spin-offs
Vertical
Should a new product be developed?
What should we say about our products and
support?
Image
Demand & dynamics
Features
Buyer attitudes
Buyer needs
AD & Promotion spend
Opportunity profile
How is the market changing? What
opportunities are declining? What
opportunities are emerging?
Competitive threats
New Products
What should we say about Client ?
Image
Type
Does we pricing max share gains and
margins?
Messaging
Emerging needs as market
matures.
Message Targets
At what people should we target messages?
Economic Decision Maker
Influencers/Users
Platforms
Applications
•Horizontal
•Vertical
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 20
How much should we spend in advertising and
other promotions?
Where should it be spent?
Websit
e
Slide 21
Engagement Design (Example Only)
Timeline – Early Stage
2
4
Drivers & Ideas
Decision Map
Design Benchmark Study
Opportunities & Goals
Client Mgmt Team review
Issues & Constraints
Refine Decision Map
Team meeting format
Study Revision Cycle in play
Panel design
1
Internal Interviews
Management
Selected sales team
Assess CRM integration with
MIS
W1
Evaluation & Design
W2
5
3
Benchmark Survey
Qualitative Research
Quantitative
Customer 1to1 interviews
Broad question types
Open–ended questions
Most segments represented
Small diverse sample, N=30
Phone & Web implementation
W3
W4
W5
TIMELINE
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 21
Websit
e
W6
W7
W8
Slide 22
Quantitative Research Design (Example Only)
Behavior & Usage
Sampling
Products Used Now
Stratified Sampling
Consideration of new products
Within Segment sampling
Usage by Segment
Off Grid
Vacation
Purchase Process
Mainstream
Attitude Profile
Interplay of decision-makers & influencers
Decision Cycle
Outside influences
Attitude Segmentation
Key Attitude Drivers
Recommendations
Brand Image Profile of competition
Expert opinion
Product Attribute preferences
Advertising
Concept Appeal
Future Needs / Current Needs
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 22
Websit
e
Slide 23
Project Design (Example Only)
Intelligence Platform Drives Decision Process
Quarterly Panel Wave
Benchmark Study
Marketing KPIs
Address emerging Client decisions
from Benchmark
Track behavior & Attitudes among
key segments
Build Panel
Ad hoc concept testing
Populate CRM w Marketing KPIs
Populate CRM
Quantitative
Broad question types
Most segments represented
Phone & Web implementation
M1
M2
M3
M4
M5
TIMELINE
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 23
Websit
e
M6
M7
M8
Slide 24
We’ve thought a lot about what makes a
Great Brand…
Contact
Consistency
Focus
Websit
e
Connection
Leadership
Slide 25
Great Brands
Contact
Making contact with the customer and
prospects via all media, personal and mass
communications.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 25
Focus Connection
Websit
e
Leadershi
p
Slide 26
Great Brands
Consistency
Consistent means “staying the course” time
after time, having little variance from one brand
experience to the next. Consistency builds trust,
reliability, and loyalty.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 26
Focus Connection
Websit
e
Leadershi
p
Slide 27
Great Brands
Focus
Focus means concentration of effort as summed
up in the phrase “doing a few things well”. It
also means not confusing the customer.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 27
Focus Connection
Websit
e
Leadershi
p
Slide 28
Great Brands
Connection
Connection means connecting with a person, a
living breathing human being, not a segment, or
a target. This connection can either be
emotional or intellectual. We see evidence of
“connection” as brand enthusiasts surface.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 28
Focus Connection
Websit
e
Leadershi
p
Slide 29
Great Brands
Leadership
A great brand establishes leadership
somewhere, on some beach head. It may be
product innovation, or it may be the compelling
sincerity of its promise, or the dynamic force of
its name and voice.
Contact
Consistenc
y
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 29
Focus Connection
Websit
e
Leadershi
p
Slide 30
The Brand Assessment Matrix (BAM)…
Contact
Consistency
Focus
Connection
Leadership
1. Value Bundle
2. Performance
Promise
Guides internal and external brand equity
assessments…
3. Brand Picture
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 30
Websit
e
Slide 31
BAM Model to Guide Brand Research
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 31
Websit
e
Slide 32
Concept & Price Testing
Conjoint Analysis is a research interviewing and analysis
methodology for product development and pricing decisions.
It can assess the “value” of brand.
Uses multivariate statistical routines to calculate preferences based
on near-real-world paired comparisons of concept statements.
Attributes
& Price Options
Levels
Ratings of
Generated
Concept Statements
with 3+ attributes
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 32
Websit
e
Output:
Utility Values of
predicted product
market share &
attributes importance
Slide 33
Predicting Concept Appeal
Product concept statement choices present tough “trade offs” to survey respondents;
we are able to quantify how they are making their choices.
The output yields normalized utility values for product features and prices.
We then use these utilities to simulate various product-price scenarios within the total
market and segments.
Output:
Utility Values of
predicted product
market share &
attributes importance
Simulation:
>Optimum Product Designs
> Best price points
> Segments & Targets
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 33
Websit
e
Product &
Pricing
Strategy
Slide 34
Brand Mapping
A research analytical tool to “see” brands in 2-dimensional
space.
Reduces large quantities of data.
Shows brands in relationship to each other.
Maps are defined by the position of market traits…
Brand attributes
Segments
Brands that a near certain attributes are strongly positioned in
the minds of the market.
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 34
Websit
e
Slide 35
Brand Map
Power Decisions Group, Inc.
www.powerdecisions.comPower Decisions Group —
Overview / Page 35
Websit
e
Slide 36
Websit
e