Slide 1

David Cooper - 08002618 – Computer Science
About Ben Hoare Bell Solicitors

Placement Details

Ben Hoare Bell was established in 1978. We have grown considerably and enjoy a
regional and national reputation in all of the fields in which we work.

Job Description: IT Professional
Support & Development

We are one of the region’s largest providers of Legal Aid and we remain committed
to providing specialist, but personal, advice across a range of social welfare law.

Location: Sunderland (Based),
Southwick & Byker

We were one of the first firms in the North East to be awarded the Legal Services
Commission franchise for quality services in all our principal areas of practice.

Where I lived: Fenham, Newcastle
Travel Method: National Rail,
Nexus Metro & Bus

A large proportion of our solicitors are accredited as members of specialist panels
in their fields of work and our emphasis on continuing education helps to ensure
that we are able to bring up-to-date knowledge to all the areas in which we
practice.

Pay : £10,500
Holiday: 25 Days
Perks: Unlimited travel on Nexus
Metro all year

IT Infrastructure
The IT systems in place at Ben Hoare Bell are advanced for a business of our size, from advanced information systems ready
to deal with the management of client details and case management to dedicated, powerful servers that provide services such
as email, antivirus protection and thin client sessions.
Each remote site has its own server that hosts printers and storage solutions. The stored data is transferred to another site
overnight and backed up onto tape drives.
Staff at Ben Hoare Bell have the facility to get remote access to the servers through a Cisco certified VPN connection, from
there they can access any files and join thin client sessions.

Duties of Placement
Helpdesk Support

Development

General

•Providing advice to users through
phone and email
•Assisting with issues either in person
or through a remote assistance
program
•Identify causes of problems, and try
to create a solution, with help from
outsourced IT companies on occasions

•Assisting with improvements to case
management software through the use
of workflow editing and coding of
Microsoft Office Word documents.
•Analysis of current hardware.
Providing upgrades to meet
requirements.
•Gaining knowledge of possible areas
for development e.g. virtualisation

•Take part in meetings regarding IT
•Purchasing of hardware and software
•Liaising with external companies
regarding IT support, inter-office links,
telephone systems and
telecommunication companies (mobile
phone purchasing etc.)

Knowledge Gained
•
•
•

Knowledge of server operating
systems (2000 & 2003)
Further knowledge into Windows
XP, Vista and 7 operating systems.
Server, desktop & laptop
maintenance (software and
hardware)

•

•
•

www.benhoarebell.com

How to use SEO (Search Engine
Optimisation) reports to change a
website’s ranking
Use of business switches and
firewalls
Use of software to link Blackberry
devices to the mail server

•
•
•
•
•

Mainting and developing
information system software
Ethernet cable and socket wiring
IP telephone systems
Remote assistance software
VPN solutions

47 John Street, Sunderland, SR1 1QU

Nicola Stevens
Computer Science

Placement Company:
Job Title:
Pay:
Holiday:

Cummins Turbo Technologies Ltd
IT Analyst
£15,300 per annum
26 days + bank holidays

Cummins Turbo Technologies is a business unit of Cummins Inc., the largest independent maker of
diesel engines and related products in the world with operations in more than 190 countries, employing
40,000 employees worldwide.
Placement based in Huddersfield ,West Yorkshire.
Lived in a student house which was a 25 minute walk away from work.

Main roles whilst on placement:
-

-

-

-

Change Control Assistant – Kept track of all the customisations for the Huddersfield and Aftermarket
UK sites. Worked with the offshore development team to track where each customisation was in the
development life cycle to then give regular updates to the business
Lotus Notes Coordinator – Similar to the role above. Was solely responsible for all customisations
request to databases on the Lotus Notes system worldwide. This included working with business users
to gather requirements and create requirement documents , then working closely with the
development team to make sure they understood the requirement and track the progress of each item.
Worked on Global project – Was part of team for a high priority global project which was to create a
forecasting tool. This included keeping track of all IT developments for the project, working with the
developers to meet deadline. Performing testing on customisations before they were released to the
business users for testing.
Creating monthly statistics – Gathered information on a monthly basis regarding the amount of
changes done each month and how many Help Desk issues have been resolved. Created graphs which
were used the IT Manager to present to the business.

Skills/Key Experiences:
Gained experience working within a major multinational company
Had a change to work with people of different functional areas, skills, expertise and experience.
Developed key skills needed when working – Communication, team work, organisation and confidence.
Had an insight to the opportunities and different roles available within a company and helped to decide
on a career path I would like to follow
Extra Perks:
Cummins Reward Gateway – A discount scheme for all UK employees. Offers discounts,
cashback and discounted gift vouchers for 1000s of major retailers, online stores and
supermarkets.
Opportunities to volunteer within the community – Can work with local charities,
conduct mock interviews and give presentations at local schools and go recruitment fairs
to represent the company. I spent a day with a charity who take groups out on barges
along the canal.

About Accenture
Accenture is a global management consulting, technology
services and outsourcing company, with more than 215,000
people serving clients in more than 120 countries. Combining
unparalleled experience, comprehensive capabilities across all
industries and business functions, and extensive research on the
world’s most successful companies, Accenture collaborates with
clients to help them become high-performance businesses and
governments. The company generated net revenues of
US$21.6 billion for the fiscal year ended Aug. 31, 2010.

Placement Details
Job Title: Analyst Programmer
Salary: £12,000
Holiday: 25 days per annum
Perks: Gym Discounts
Corporate Football Tickets
Free Eye Tests
Discount for various stores
Location: Longbenton, Newcastle

Accenture Core Values

Job Description

•Stewardship

During my placement i worked on the National
Insurance Recording System version 2 (NIRS2). It is
one of the largest databases in the world. My role
was in Live Support, Data Services as part of the Data
Integrity Team. My main responsibility is developing
scripts to solve a given problem that will provide
information to the business and accurately update,
delete or insert data to uphold the integrity of the
NIRS2 system.

•Best People
•Client Value Creation
•One Global Network
•Respect for the Individual
•Integrity

Reece Lau
Computer Science BSc

New & Improved Skills
•SQL
•Unix
•Vi Text Editor
•Perl
•Problem Solving

Placement with:
Nissan Motor Manufacturing
IT Architecture, Strategy and Planning
Placement date:
31/08/2010- 16/09/2011

Danny Packer
Course: Computer Science (BSc)

Working Hours:
(Mon – Thurs)
7:55am – 4:40pm
(Friday)
7:55am – 2:25pm

Salary:
£12,808

Job Title:
IT Architecture,
Strategy &
Planning

Location:
Nissan Sunderland

Holiday
Arrangements:
25 days holiday +
bank holidays

Perks:
Cooperate
Discounts on
Vehicles as well as
other businesses.
Nissan Select
Benefits.

Who are Nissan and what do they do?
Nissan are a multinational car maker whose headquarters are in Japan. They are
one of the largest car manufactures in the world, they produce cars like the
Nissan Qashqai, Juke, Note, X-Trail and Micra. They have recently launched the
all electric car the Nissan Leaf
The role of ‘IT Architecture, Strategy & Planning’
It’s a diverse and challenging role that exposes you to many interesting IT subjects;
you will be part of an experienced team helping to deliver projects on time. You will
play a vital role in the software development cycle in UAT and application
benchmarking, creating scripts to be used in Stress Tester software. You will be using
WebSphere IBM application server to administer Nissan’s server infrastructure, using
AIX linux commands for certain functionalities. I had the opportunity to develop
SharePoint sites for Nissan using ASP.NET via SharePoint Designer 2007, these
projects were managed by me, and you really do feel part of an empowered working
culture. You will play a pivotal role in the RFC (request for change system) acting as a
change supervisor, this involves assessing new changes and gaining the required
approvals. You will be involved in ad-hoc projects as when they arise.
Communication
A key area is the way in which Nissan communicate, with having such a huge and
diverse multi cultural workforce you will gain a great understanding of how different
working environments integrate effectively together. You will be using office
communicator, arrange conference calls, use desktop sharing, as well as office based
group meetings.
New skills and knowledge
 AIX Language for working on Virtual Servers
 SharePoint Designer 2007 ASP.NET
 WebSphere Application Server
 StressTester – load testing software
 Server Architecture
An example of Stress Tester data

Greatest challenge and achievements
My greatest challenge was dealing with many projects at once and how best to
devote my time to these; whilst still meeting deadlines. My achievements are helping
develop software for a multinational company that will be used for years to come;
having spent time with seasoned experienced professionals and having Nissan on
your CV. Nissan will make you a more confident team player and help you integrate
into the IT world.

http://www.nissan-global.com/EN/index.html

www.hp.com

Hewlett Packard
£14,000
Newcastle-Upon-Tyne
25 Days Holiday
Flexible Working Hours

13 Month
Internship

Roles
Throughout the 13 months, the roles will rotate giving you exposure to different areas in the work place – with the opportunities to
experience other areas than the two described below.

Alcatel Lucent PMO Administrator

IT Support / Site Admin

The Alcatel Lucent PMO Admin role is a fast paced job, which
requires the ability to manage on-going activities, as well as
high priority requirements. As the PMO manages worldwide
projects, this requires very good written skills, communication
skills, and time management. Having the ability of learning
very quickly, and to know when you should use your initiative
is critical to success within this role.

As an onsite administrator you will be expected to ensure the site
follows the HP and/or BSAS organization standards for handling
local site services with an emphasis on I.T. support. Although
technical knowledge of hardware/software is not a requirement, it
would be beneficial. Excellent communication skills, ability to follow
and enforce processes and be innovative in your thought process
to be able to come up with solutions and suggestions for
improvement on current processes. The ability to document
process and procedures is also a must.

It’s your placement...
HP Newcastle has numerous graduates who have experienced placements throughout their degree, therefore know that its our
opportunity to gain experience and exposure – Which means we drive our placement, its up to us to grab opportunities, its up to us to
speak up if we want to experience something new – if the work is available... You will get the chance!

Key Skills/Knowledge gained...
TIME MANAGEMENT
ORAL AND WRITTEN COMMUNICATION SKILLS
HP SOFTWARE
SAP
TEAM WORK (Office & Global)
PROJECT MANAGEMENT
ITIL – INDUSTRY RECOGNISED QUALIFICATION

Fears before starting placement…
‘I’d be thrown into the work without support, or without knowing what I was doing’ – This was the complete
opposite, we had a 1 month hand over period, and had support throughout our whole time here. We had a work based
manager, but also a ‘buddy’ who we could go to with any problems, worries or questions!
‘I wouldn’t be treated like a real employee, and be would be given the jobs nobody else wanted’ –
I think this
is something we all fear, but we have always been treated as any other employee would be, and also given work which
any other full time employee would work on, which means we have a lot of responsibility, real work exposure and
customers interaction.

Lucy Dixon

BSc (Hons) IT Management
for Business

Stuart Wilson

BSc (Hons) Computing Studies


Slide 2

David Cooper - 08002618 – Computer Science
About Ben Hoare Bell Solicitors

Placement Details

Ben Hoare Bell was established in 1978. We have grown considerably and enjoy a
regional and national reputation in all of the fields in which we work.

Job Description: IT Professional
Support & Development

We are one of the region’s largest providers of Legal Aid and we remain committed
to providing specialist, but personal, advice across a range of social welfare law.

Location: Sunderland (Based),
Southwick & Byker

We were one of the first firms in the North East to be awarded the Legal Services
Commission franchise for quality services in all our principal areas of practice.

Where I lived: Fenham, Newcastle
Travel Method: National Rail,
Nexus Metro & Bus

A large proportion of our solicitors are accredited as members of specialist panels
in their fields of work and our emphasis on continuing education helps to ensure
that we are able to bring up-to-date knowledge to all the areas in which we
practice.

Pay : £10,500
Holiday: 25 Days
Perks: Unlimited travel on Nexus
Metro all year

IT Infrastructure
The IT systems in place at Ben Hoare Bell are advanced for a business of our size, from advanced information systems ready
to deal with the management of client details and case management to dedicated, powerful servers that provide services such
as email, antivirus protection and thin client sessions.
Each remote site has its own server that hosts printers and storage solutions. The stored data is transferred to another site
overnight and backed up onto tape drives.
Staff at Ben Hoare Bell have the facility to get remote access to the servers through a Cisco certified VPN connection, from
there they can access any files and join thin client sessions.

Duties of Placement
Helpdesk Support

Development

General

•Providing advice to users through
phone and email
•Assisting with issues either in person
or through a remote assistance
program
•Identify causes of problems, and try
to create a solution, with help from
outsourced IT companies on occasions

•Assisting with improvements to case
management software through the use
of workflow editing and coding of
Microsoft Office Word documents.
•Analysis of current hardware.
Providing upgrades to meet
requirements.
•Gaining knowledge of possible areas
for development e.g. virtualisation

•Take part in meetings regarding IT
•Purchasing of hardware and software
•Liaising with external companies
regarding IT support, inter-office links,
telephone systems and
telecommunication companies (mobile
phone purchasing etc.)

Knowledge Gained
•
•
•

Knowledge of server operating
systems (2000 & 2003)
Further knowledge into Windows
XP, Vista and 7 operating systems.
Server, desktop & laptop
maintenance (software and
hardware)

•

•
•

www.benhoarebell.com

How to use SEO (Search Engine
Optimisation) reports to change a
website’s ranking
Use of business switches and
firewalls
Use of software to link Blackberry
devices to the mail server

•
•
•
•
•

Mainting and developing
information system software
Ethernet cable and socket wiring
IP telephone systems
Remote assistance software
VPN solutions

47 John Street, Sunderland, SR1 1QU

Nicola Stevens
Computer Science

Placement Company:
Job Title:
Pay:
Holiday:

Cummins Turbo Technologies Ltd
IT Analyst
£15,300 per annum
26 days + bank holidays

Cummins Turbo Technologies is a business unit of Cummins Inc., the largest independent maker of
diesel engines and related products in the world with operations in more than 190 countries, employing
40,000 employees worldwide.
Placement based in Huddersfield ,West Yorkshire.
Lived in a student house which was a 25 minute walk away from work.

Main roles whilst on placement:
-

-

-

-

Change Control Assistant – Kept track of all the customisations for the Huddersfield and Aftermarket
UK sites. Worked with the offshore development team to track where each customisation was in the
development life cycle to then give regular updates to the business
Lotus Notes Coordinator – Similar to the role above. Was solely responsible for all customisations
request to databases on the Lotus Notes system worldwide. This included working with business users
to gather requirements and create requirement documents , then working closely with the
development team to make sure they understood the requirement and track the progress of each item.
Worked on Global project – Was part of team for a high priority global project which was to create a
forecasting tool. This included keeping track of all IT developments for the project, working with the
developers to meet deadline. Performing testing on customisations before they were released to the
business users for testing.
Creating monthly statistics – Gathered information on a monthly basis regarding the amount of
changes done each month and how many Help Desk issues have been resolved. Created graphs which
were used the IT Manager to present to the business.

Skills/Key Experiences:
Gained experience working within a major multinational company
Had a change to work with people of different functional areas, skills, expertise and experience.
Developed key skills needed when working – Communication, team work, organisation and confidence.
Had an insight to the opportunities and different roles available within a company and helped to decide
on a career path I would like to follow
Extra Perks:
Cummins Reward Gateway – A discount scheme for all UK employees. Offers discounts,
cashback and discounted gift vouchers for 1000s of major retailers, online stores and
supermarkets.
Opportunities to volunteer within the community – Can work with local charities,
conduct mock interviews and give presentations at local schools and go recruitment fairs
to represent the company. I spent a day with a charity who take groups out on barges
along the canal.

About Accenture
Accenture is a global management consulting, technology
services and outsourcing company, with more than 215,000
people serving clients in more than 120 countries. Combining
unparalleled experience, comprehensive capabilities across all
industries and business functions, and extensive research on the
world’s most successful companies, Accenture collaborates with
clients to help them become high-performance businesses and
governments. The company generated net revenues of
US$21.6 billion for the fiscal year ended Aug. 31, 2010.

Placement Details
Job Title: Analyst Programmer
Salary: £12,000
Holiday: 25 days per annum
Perks: Gym Discounts
Corporate Football Tickets
Free Eye Tests
Discount for various stores
Location: Longbenton, Newcastle

Accenture Core Values

Job Description

•Stewardship

During my placement i worked on the National
Insurance Recording System version 2 (NIRS2). It is
one of the largest databases in the world. My role
was in Live Support, Data Services as part of the Data
Integrity Team. My main responsibility is developing
scripts to solve a given problem that will provide
information to the business and accurately update,
delete or insert data to uphold the integrity of the
NIRS2 system.

•Best People
•Client Value Creation
•One Global Network
•Respect for the Individual
•Integrity

Reece Lau
Computer Science BSc

New & Improved Skills
•SQL
•Unix
•Vi Text Editor
•Perl
•Problem Solving

Placement with:
Nissan Motor Manufacturing
IT Architecture, Strategy and Planning
Placement date:
31/08/2010- 16/09/2011

Danny Packer
Course: Computer Science (BSc)

Working Hours:
(Mon – Thurs)
7:55am – 4:40pm
(Friday)
7:55am – 2:25pm

Salary:
£12,808

Job Title:
IT Architecture,
Strategy &
Planning

Location:
Nissan Sunderland

Holiday
Arrangements:
25 days holiday +
bank holidays

Perks:
Cooperate
Discounts on
Vehicles as well as
other businesses.
Nissan Select
Benefits.

Who are Nissan and what do they do?
Nissan are a multinational car maker whose headquarters are in Japan. They are
one of the largest car manufactures in the world, they produce cars like the
Nissan Qashqai, Juke, Note, X-Trail and Micra. They have recently launched the
all electric car the Nissan Leaf
The role of ‘IT Architecture, Strategy & Planning’
It’s a diverse and challenging role that exposes you to many interesting IT subjects;
you will be part of an experienced team helping to deliver projects on time. You will
play a vital role in the software development cycle in UAT and application
benchmarking, creating scripts to be used in Stress Tester software. You will be using
WebSphere IBM application server to administer Nissan’s server infrastructure, using
AIX linux commands for certain functionalities. I had the opportunity to develop
SharePoint sites for Nissan using ASP.NET via SharePoint Designer 2007, these
projects were managed by me, and you really do feel part of an empowered working
culture. You will play a pivotal role in the RFC (request for change system) acting as a
change supervisor, this involves assessing new changes and gaining the required
approvals. You will be involved in ad-hoc projects as when they arise.
Communication
A key area is the way in which Nissan communicate, with having such a huge and
diverse multi cultural workforce you will gain a great understanding of how different
working environments integrate effectively together. You will be using office
communicator, arrange conference calls, use desktop sharing, as well as office based
group meetings.
New skills and knowledge
 AIX Language for working on Virtual Servers
 SharePoint Designer 2007 ASP.NET
 WebSphere Application Server
 StressTester – load testing software
 Server Architecture
An example of Stress Tester data

Greatest challenge and achievements
My greatest challenge was dealing with many projects at once and how best to
devote my time to these; whilst still meeting deadlines. My achievements are helping
develop software for a multinational company that will be used for years to come;
having spent time with seasoned experienced professionals and having Nissan on
your CV. Nissan will make you a more confident team player and help you integrate
into the IT world.

http://www.nissan-global.com/EN/index.html

www.hp.com

Hewlett Packard
£14,000
Newcastle-Upon-Tyne
25 Days Holiday
Flexible Working Hours

13 Month
Internship

Roles
Throughout the 13 months, the roles will rotate giving you exposure to different areas in the work place – with the opportunities to
experience other areas than the two described below.

Alcatel Lucent PMO Administrator

IT Support / Site Admin

The Alcatel Lucent PMO Admin role is a fast paced job, which
requires the ability to manage on-going activities, as well as
high priority requirements. As the PMO manages worldwide
projects, this requires very good written skills, communication
skills, and time management. Having the ability of learning
very quickly, and to know when you should use your initiative
is critical to success within this role.

As an onsite administrator you will be expected to ensure the site
follows the HP and/or BSAS organization standards for handling
local site services with an emphasis on I.T. support. Although
technical knowledge of hardware/software is not a requirement, it
would be beneficial. Excellent communication skills, ability to follow
and enforce processes and be innovative in your thought process
to be able to come up with solutions and suggestions for
improvement on current processes. The ability to document
process and procedures is also a must.

It’s your placement...
HP Newcastle has numerous graduates who have experienced placements throughout their degree, therefore know that its our
opportunity to gain experience and exposure – Which means we drive our placement, its up to us to grab opportunities, its up to us to
speak up if we want to experience something new – if the work is available... You will get the chance!

Key Skills/Knowledge gained...
TIME MANAGEMENT
ORAL AND WRITTEN COMMUNICATION SKILLS
HP SOFTWARE
SAP
TEAM WORK (Office & Global)
PROJECT MANAGEMENT
ITIL – INDUSTRY RECOGNISED QUALIFICATION

Fears before starting placement…
‘I’d be thrown into the work without support, or without knowing what I was doing’ – This was the complete
opposite, we had a 1 month hand over period, and had support throughout our whole time here. We had a work based
manager, but also a ‘buddy’ who we could go to with any problems, worries or questions!
‘I wouldn’t be treated like a real employee, and be would be given the jobs nobody else wanted’ –
I think this
is something we all fear, but we have always been treated as any other employee would be, and also given work which
any other full time employee would work on, which means we have a lot of responsibility, real work exposure and
customers interaction.

Lucy Dixon

BSc (Hons) IT Management
for Business

Stuart Wilson

BSc (Hons) Computing Studies


Slide 3

David Cooper - 08002618 – Computer Science
About Ben Hoare Bell Solicitors

Placement Details

Ben Hoare Bell was established in 1978. We have grown considerably and enjoy a
regional and national reputation in all of the fields in which we work.

Job Description: IT Professional
Support & Development

We are one of the region’s largest providers of Legal Aid and we remain committed
to providing specialist, but personal, advice across a range of social welfare law.

Location: Sunderland (Based),
Southwick & Byker

We were one of the first firms in the North East to be awarded the Legal Services
Commission franchise for quality services in all our principal areas of practice.

Where I lived: Fenham, Newcastle
Travel Method: National Rail,
Nexus Metro & Bus

A large proportion of our solicitors are accredited as members of specialist panels
in their fields of work and our emphasis on continuing education helps to ensure
that we are able to bring up-to-date knowledge to all the areas in which we
practice.

Pay : £10,500
Holiday: 25 Days
Perks: Unlimited travel on Nexus
Metro all year

IT Infrastructure
The IT systems in place at Ben Hoare Bell are advanced for a business of our size, from advanced information systems ready
to deal with the management of client details and case management to dedicated, powerful servers that provide services such
as email, antivirus protection and thin client sessions.
Each remote site has its own server that hosts printers and storage solutions. The stored data is transferred to another site
overnight and backed up onto tape drives.
Staff at Ben Hoare Bell have the facility to get remote access to the servers through a Cisco certified VPN connection, from
there they can access any files and join thin client sessions.

Duties of Placement
Helpdesk Support

Development

General

•Providing advice to users through
phone and email
•Assisting with issues either in person
or through a remote assistance
program
•Identify causes of problems, and try
to create a solution, with help from
outsourced IT companies on occasions

•Assisting with improvements to case
management software through the use
of workflow editing and coding of
Microsoft Office Word documents.
•Analysis of current hardware.
Providing upgrades to meet
requirements.
•Gaining knowledge of possible areas
for development e.g. virtualisation

•Take part in meetings regarding IT
•Purchasing of hardware and software
•Liaising with external companies
regarding IT support, inter-office links,
telephone systems and
telecommunication companies (mobile
phone purchasing etc.)

Knowledge Gained
•
•
•

Knowledge of server operating
systems (2000 & 2003)
Further knowledge into Windows
XP, Vista and 7 operating systems.
Server, desktop & laptop
maintenance (software and
hardware)

•

•
•

www.benhoarebell.com

How to use SEO (Search Engine
Optimisation) reports to change a
website’s ranking
Use of business switches and
firewalls
Use of software to link Blackberry
devices to the mail server

•
•
•
•
•

Mainting and developing
information system software
Ethernet cable and socket wiring
IP telephone systems
Remote assistance software
VPN solutions

47 John Street, Sunderland, SR1 1QU

Nicola Stevens
Computer Science

Placement Company:
Job Title:
Pay:
Holiday:

Cummins Turbo Technologies Ltd
IT Analyst
£15,300 per annum
26 days + bank holidays

Cummins Turbo Technologies is a business unit of Cummins Inc., the largest independent maker of
diesel engines and related products in the world with operations in more than 190 countries, employing
40,000 employees worldwide.
Placement based in Huddersfield ,West Yorkshire.
Lived in a student house which was a 25 minute walk away from work.

Main roles whilst on placement:
-

-

-

-

Change Control Assistant – Kept track of all the customisations for the Huddersfield and Aftermarket
UK sites. Worked with the offshore development team to track where each customisation was in the
development life cycle to then give regular updates to the business
Lotus Notes Coordinator – Similar to the role above. Was solely responsible for all customisations
request to databases on the Lotus Notes system worldwide. This included working with business users
to gather requirements and create requirement documents , then working closely with the
development team to make sure they understood the requirement and track the progress of each item.
Worked on Global project – Was part of team for a high priority global project which was to create a
forecasting tool. This included keeping track of all IT developments for the project, working with the
developers to meet deadline. Performing testing on customisations before they were released to the
business users for testing.
Creating monthly statistics – Gathered information on a monthly basis regarding the amount of
changes done each month and how many Help Desk issues have been resolved. Created graphs which
were used the IT Manager to present to the business.

Skills/Key Experiences:
Gained experience working within a major multinational company
Had a change to work with people of different functional areas, skills, expertise and experience.
Developed key skills needed when working – Communication, team work, organisation and confidence.
Had an insight to the opportunities and different roles available within a company and helped to decide
on a career path I would like to follow
Extra Perks:
Cummins Reward Gateway – A discount scheme for all UK employees. Offers discounts,
cashback and discounted gift vouchers for 1000s of major retailers, online stores and
supermarkets.
Opportunities to volunteer within the community – Can work with local charities,
conduct mock interviews and give presentations at local schools and go recruitment fairs
to represent the company. I spent a day with a charity who take groups out on barges
along the canal.

About Accenture
Accenture is a global management consulting, technology
services and outsourcing company, with more than 215,000
people serving clients in more than 120 countries. Combining
unparalleled experience, comprehensive capabilities across all
industries and business functions, and extensive research on the
world’s most successful companies, Accenture collaborates with
clients to help them become high-performance businesses and
governments. The company generated net revenues of
US$21.6 billion for the fiscal year ended Aug. 31, 2010.

Placement Details
Job Title: Analyst Programmer
Salary: £12,000
Holiday: 25 days per annum
Perks: Gym Discounts
Corporate Football Tickets
Free Eye Tests
Discount for various stores
Location: Longbenton, Newcastle

Accenture Core Values

Job Description

•Stewardship

During my placement i worked on the National
Insurance Recording System version 2 (NIRS2). It is
one of the largest databases in the world. My role
was in Live Support, Data Services as part of the Data
Integrity Team. My main responsibility is developing
scripts to solve a given problem that will provide
information to the business and accurately update,
delete or insert data to uphold the integrity of the
NIRS2 system.

•Best People
•Client Value Creation
•One Global Network
•Respect for the Individual
•Integrity

Reece Lau
Computer Science BSc

New & Improved Skills
•SQL
•Unix
•Vi Text Editor
•Perl
•Problem Solving

Placement with:
Nissan Motor Manufacturing
IT Architecture, Strategy and Planning
Placement date:
31/08/2010- 16/09/2011

Danny Packer
Course: Computer Science (BSc)

Working Hours:
(Mon – Thurs)
7:55am – 4:40pm
(Friday)
7:55am – 2:25pm

Salary:
£12,808

Job Title:
IT Architecture,
Strategy &
Planning

Location:
Nissan Sunderland

Holiday
Arrangements:
25 days holiday +
bank holidays

Perks:
Cooperate
Discounts on
Vehicles as well as
other businesses.
Nissan Select
Benefits.

Who are Nissan and what do they do?
Nissan are a multinational car maker whose headquarters are in Japan. They are
one of the largest car manufactures in the world, they produce cars like the
Nissan Qashqai, Juke, Note, X-Trail and Micra. They have recently launched the
all electric car the Nissan Leaf
The role of ‘IT Architecture, Strategy & Planning’
It’s a diverse and challenging role that exposes you to many interesting IT subjects;
you will be part of an experienced team helping to deliver projects on time. You will
play a vital role in the software development cycle in UAT and application
benchmarking, creating scripts to be used in Stress Tester software. You will be using
WebSphere IBM application server to administer Nissan’s server infrastructure, using
AIX linux commands for certain functionalities. I had the opportunity to develop
SharePoint sites for Nissan using ASP.NET via SharePoint Designer 2007, these
projects were managed by me, and you really do feel part of an empowered working
culture. You will play a pivotal role in the RFC (request for change system) acting as a
change supervisor, this involves assessing new changes and gaining the required
approvals. You will be involved in ad-hoc projects as when they arise.
Communication
A key area is the way in which Nissan communicate, with having such a huge and
diverse multi cultural workforce you will gain a great understanding of how different
working environments integrate effectively together. You will be using office
communicator, arrange conference calls, use desktop sharing, as well as office based
group meetings.
New skills and knowledge
 AIX Language for working on Virtual Servers
 SharePoint Designer 2007 ASP.NET
 WebSphere Application Server
 StressTester – load testing software
 Server Architecture
An example of Stress Tester data

Greatest challenge and achievements
My greatest challenge was dealing with many projects at once and how best to
devote my time to these; whilst still meeting deadlines. My achievements are helping
develop software for a multinational company that will be used for years to come;
having spent time with seasoned experienced professionals and having Nissan on
your CV. Nissan will make you a more confident team player and help you integrate
into the IT world.

http://www.nissan-global.com/EN/index.html

www.hp.com

Hewlett Packard
£14,000
Newcastle-Upon-Tyne
25 Days Holiday
Flexible Working Hours

13 Month
Internship

Roles
Throughout the 13 months, the roles will rotate giving you exposure to different areas in the work place – with the opportunities to
experience other areas than the two described below.

Alcatel Lucent PMO Administrator

IT Support / Site Admin

The Alcatel Lucent PMO Admin role is a fast paced job, which
requires the ability to manage on-going activities, as well as
high priority requirements. As the PMO manages worldwide
projects, this requires very good written skills, communication
skills, and time management. Having the ability of learning
very quickly, and to know when you should use your initiative
is critical to success within this role.

As an onsite administrator you will be expected to ensure the site
follows the HP and/or BSAS organization standards for handling
local site services with an emphasis on I.T. support. Although
technical knowledge of hardware/software is not a requirement, it
would be beneficial. Excellent communication skills, ability to follow
and enforce processes and be innovative in your thought process
to be able to come up with solutions and suggestions for
improvement on current processes. The ability to document
process and procedures is also a must.

It’s your placement...
HP Newcastle has numerous graduates who have experienced placements throughout their degree, therefore know that its our
opportunity to gain experience and exposure – Which means we drive our placement, its up to us to grab opportunities, its up to us to
speak up if we want to experience something new – if the work is available... You will get the chance!

Key Skills/Knowledge gained...
TIME MANAGEMENT
ORAL AND WRITTEN COMMUNICATION SKILLS
HP SOFTWARE
SAP
TEAM WORK (Office & Global)
PROJECT MANAGEMENT
ITIL – INDUSTRY RECOGNISED QUALIFICATION

Fears before starting placement…
‘I’d be thrown into the work without support, or without knowing what I was doing’ – This was the complete
opposite, we had a 1 month hand over period, and had support throughout our whole time here. We had a work based
manager, but also a ‘buddy’ who we could go to with any problems, worries or questions!
‘I wouldn’t be treated like a real employee, and be would be given the jobs nobody else wanted’ –
I think this
is something we all fear, but we have always been treated as any other employee would be, and also given work which
any other full time employee would work on, which means we have a lot of responsibility, real work exposure and
customers interaction.

Lucy Dixon

BSc (Hons) IT Management
for Business

Stuart Wilson

BSc (Hons) Computing Studies


Slide 4

David Cooper - 08002618 – Computer Science
About Ben Hoare Bell Solicitors

Placement Details

Ben Hoare Bell was established in 1978. We have grown considerably and enjoy a
regional and national reputation in all of the fields in which we work.

Job Description: IT Professional
Support & Development

We are one of the region’s largest providers of Legal Aid and we remain committed
to providing specialist, but personal, advice across a range of social welfare law.

Location: Sunderland (Based),
Southwick & Byker

We were one of the first firms in the North East to be awarded the Legal Services
Commission franchise for quality services in all our principal areas of practice.

Where I lived: Fenham, Newcastle
Travel Method: National Rail,
Nexus Metro & Bus

A large proportion of our solicitors are accredited as members of specialist panels
in their fields of work and our emphasis on continuing education helps to ensure
that we are able to bring up-to-date knowledge to all the areas in which we
practice.

Pay : £10,500
Holiday: 25 Days
Perks: Unlimited travel on Nexus
Metro all year

IT Infrastructure
The IT systems in place at Ben Hoare Bell are advanced for a business of our size, from advanced information systems ready
to deal with the management of client details and case management to dedicated, powerful servers that provide services such
as email, antivirus protection and thin client sessions.
Each remote site has its own server that hosts printers and storage solutions. The stored data is transferred to another site
overnight and backed up onto tape drives.
Staff at Ben Hoare Bell have the facility to get remote access to the servers through a Cisco certified VPN connection, from
there they can access any files and join thin client sessions.

Duties of Placement
Helpdesk Support

Development

General

•Providing advice to users through
phone and email
•Assisting with issues either in person
or through a remote assistance
program
•Identify causes of problems, and try
to create a solution, with help from
outsourced IT companies on occasions

•Assisting with improvements to case
management software through the use
of workflow editing and coding of
Microsoft Office Word documents.
•Analysis of current hardware.
Providing upgrades to meet
requirements.
•Gaining knowledge of possible areas
for development e.g. virtualisation

•Take part in meetings regarding IT
•Purchasing of hardware and software
•Liaising with external companies
regarding IT support, inter-office links,
telephone systems and
telecommunication companies (mobile
phone purchasing etc.)

Knowledge Gained
•
•
•

Knowledge of server operating
systems (2000 & 2003)
Further knowledge into Windows
XP, Vista and 7 operating systems.
Server, desktop & laptop
maintenance (software and
hardware)

•

•
•

www.benhoarebell.com

How to use SEO (Search Engine
Optimisation) reports to change a
website’s ranking
Use of business switches and
firewalls
Use of software to link Blackberry
devices to the mail server

•
•
•
•
•

Mainting and developing
information system software
Ethernet cable and socket wiring
IP telephone systems
Remote assistance software
VPN solutions

47 John Street, Sunderland, SR1 1QU

Nicola Stevens
Computer Science

Placement Company:
Job Title:
Pay:
Holiday:

Cummins Turbo Technologies Ltd
IT Analyst
£15,300 per annum
26 days + bank holidays

Cummins Turbo Technologies is a business unit of Cummins Inc., the largest independent maker of
diesel engines and related products in the world with operations in more than 190 countries, employing
40,000 employees worldwide.
Placement based in Huddersfield ,West Yorkshire.
Lived in a student house which was a 25 minute walk away from work.

Main roles whilst on placement:
-

-

-

-

Change Control Assistant – Kept track of all the customisations for the Huddersfield and Aftermarket
UK sites. Worked with the offshore development team to track where each customisation was in the
development life cycle to then give regular updates to the business
Lotus Notes Coordinator – Similar to the role above. Was solely responsible for all customisations
request to databases on the Lotus Notes system worldwide. This included working with business users
to gather requirements and create requirement documents , then working closely with the
development team to make sure they understood the requirement and track the progress of each item.
Worked on Global project – Was part of team for a high priority global project which was to create a
forecasting tool. This included keeping track of all IT developments for the project, working with the
developers to meet deadline. Performing testing on customisations before they were released to the
business users for testing.
Creating monthly statistics – Gathered information on a monthly basis regarding the amount of
changes done each month and how many Help Desk issues have been resolved. Created graphs which
were used the IT Manager to present to the business.

Skills/Key Experiences:
Gained experience working within a major multinational company
Had a change to work with people of different functional areas, skills, expertise and experience.
Developed key skills needed when working – Communication, team work, organisation and confidence.
Had an insight to the opportunities and different roles available within a company and helped to decide
on a career path I would like to follow
Extra Perks:
Cummins Reward Gateway – A discount scheme for all UK employees. Offers discounts,
cashback and discounted gift vouchers for 1000s of major retailers, online stores and
supermarkets.
Opportunities to volunteer within the community – Can work with local charities,
conduct mock interviews and give presentations at local schools and go recruitment fairs
to represent the company. I spent a day with a charity who take groups out on barges
along the canal.

About Accenture
Accenture is a global management consulting, technology
services and outsourcing company, with more than 215,000
people serving clients in more than 120 countries. Combining
unparalleled experience, comprehensive capabilities across all
industries and business functions, and extensive research on the
world’s most successful companies, Accenture collaborates with
clients to help them become high-performance businesses and
governments. The company generated net revenues of
US$21.6 billion for the fiscal year ended Aug. 31, 2010.

Placement Details
Job Title: Analyst Programmer
Salary: £12,000
Holiday: 25 days per annum
Perks: Gym Discounts
Corporate Football Tickets
Free Eye Tests
Discount for various stores
Location: Longbenton, Newcastle

Accenture Core Values

Job Description

•Stewardship

During my placement i worked on the National
Insurance Recording System version 2 (NIRS2). It is
one of the largest databases in the world. My role
was in Live Support, Data Services as part of the Data
Integrity Team. My main responsibility is developing
scripts to solve a given problem that will provide
information to the business and accurately update,
delete or insert data to uphold the integrity of the
NIRS2 system.

•Best People
•Client Value Creation
•One Global Network
•Respect for the Individual
•Integrity

Reece Lau
Computer Science BSc

New & Improved Skills
•SQL
•Unix
•Vi Text Editor
•Perl
•Problem Solving

Placement with:
Nissan Motor Manufacturing
IT Architecture, Strategy and Planning
Placement date:
31/08/2010- 16/09/2011

Danny Packer
Course: Computer Science (BSc)

Working Hours:
(Mon – Thurs)
7:55am – 4:40pm
(Friday)
7:55am – 2:25pm

Salary:
£12,808

Job Title:
IT Architecture,
Strategy &
Planning

Location:
Nissan Sunderland

Holiday
Arrangements:
25 days holiday +
bank holidays

Perks:
Cooperate
Discounts on
Vehicles as well as
other businesses.
Nissan Select
Benefits.

Who are Nissan and what do they do?
Nissan are a multinational car maker whose headquarters are in Japan. They are
one of the largest car manufactures in the world, they produce cars like the
Nissan Qashqai, Juke, Note, X-Trail and Micra. They have recently launched the
all electric car the Nissan Leaf
The role of ‘IT Architecture, Strategy & Planning’
It’s a diverse and challenging role that exposes you to many interesting IT subjects;
you will be part of an experienced team helping to deliver projects on time. You will
play a vital role in the software development cycle in UAT and application
benchmarking, creating scripts to be used in Stress Tester software. You will be using
WebSphere IBM application server to administer Nissan’s server infrastructure, using
AIX linux commands for certain functionalities. I had the opportunity to develop
SharePoint sites for Nissan using ASP.NET via SharePoint Designer 2007, these
projects were managed by me, and you really do feel part of an empowered working
culture. You will play a pivotal role in the RFC (request for change system) acting as a
change supervisor, this involves assessing new changes and gaining the required
approvals. You will be involved in ad-hoc projects as when they arise.
Communication
A key area is the way in which Nissan communicate, with having such a huge and
diverse multi cultural workforce you will gain a great understanding of how different
working environments integrate effectively together. You will be using office
communicator, arrange conference calls, use desktop sharing, as well as office based
group meetings.
New skills and knowledge
 AIX Language for working on Virtual Servers
 SharePoint Designer 2007 ASP.NET
 WebSphere Application Server
 StressTester – load testing software
 Server Architecture
An example of Stress Tester data

Greatest challenge and achievements
My greatest challenge was dealing with many projects at once and how best to
devote my time to these; whilst still meeting deadlines. My achievements are helping
develop software for a multinational company that will be used for years to come;
having spent time with seasoned experienced professionals and having Nissan on
your CV. Nissan will make you a more confident team player and help you integrate
into the IT world.

http://www.nissan-global.com/EN/index.html

www.hp.com

Hewlett Packard
£14,000
Newcastle-Upon-Tyne
25 Days Holiday
Flexible Working Hours

13 Month
Internship

Roles
Throughout the 13 months, the roles will rotate giving you exposure to different areas in the work place – with the opportunities to
experience other areas than the two described below.

Alcatel Lucent PMO Administrator

IT Support / Site Admin

The Alcatel Lucent PMO Admin role is a fast paced job, which
requires the ability to manage on-going activities, as well as
high priority requirements. As the PMO manages worldwide
projects, this requires very good written skills, communication
skills, and time management. Having the ability of learning
very quickly, and to know when you should use your initiative
is critical to success within this role.

As an onsite administrator you will be expected to ensure the site
follows the HP and/or BSAS organization standards for handling
local site services with an emphasis on I.T. support. Although
technical knowledge of hardware/software is not a requirement, it
would be beneficial. Excellent communication skills, ability to follow
and enforce processes and be innovative in your thought process
to be able to come up with solutions and suggestions for
improvement on current processes. The ability to document
process and procedures is also a must.

It’s your placement...
HP Newcastle has numerous graduates who have experienced placements throughout their degree, therefore know that its our
opportunity to gain experience and exposure – Which means we drive our placement, its up to us to grab opportunities, its up to us to
speak up if we want to experience something new – if the work is available... You will get the chance!

Key Skills/Knowledge gained...
TIME MANAGEMENT
ORAL AND WRITTEN COMMUNICATION SKILLS
HP SOFTWARE
SAP
TEAM WORK (Office & Global)
PROJECT MANAGEMENT
ITIL – INDUSTRY RECOGNISED QUALIFICATION

Fears before starting placement…
‘I’d be thrown into the work without support, or without knowing what I was doing’ – This was the complete
opposite, we had a 1 month hand over period, and had support throughout our whole time here. We had a work based
manager, but also a ‘buddy’ who we could go to with any problems, worries or questions!
‘I wouldn’t be treated like a real employee, and be would be given the jobs nobody else wanted’ –
I think this
is something we all fear, but we have always been treated as any other employee would be, and also given work which
any other full time employee would work on, which means we have a lot of responsibility, real work exposure and
customers interaction.

Lucy Dixon

BSc (Hons) IT Management
for Business

Stuart Wilson

BSc (Hons) Computing Studies


Slide 5

David Cooper - 08002618 – Computer Science
About Ben Hoare Bell Solicitors

Placement Details

Ben Hoare Bell was established in 1978. We have grown considerably and enjoy a
regional and national reputation in all of the fields in which we work.

Job Description: IT Professional
Support & Development

We are one of the region’s largest providers of Legal Aid and we remain committed
to providing specialist, but personal, advice across a range of social welfare law.

Location: Sunderland (Based),
Southwick & Byker

We were one of the first firms in the North East to be awarded the Legal Services
Commission franchise for quality services in all our principal areas of practice.

Where I lived: Fenham, Newcastle
Travel Method: National Rail,
Nexus Metro & Bus

A large proportion of our solicitors are accredited as members of specialist panels
in their fields of work and our emphasis on continuing education helps to ensure
that we are able to bring up-to-date knowledge to all the areas in which we
practice.

Pay : £10,500
Holiday: 25 Days
Perks: Unlimited travel on Nexus
Metro all year

IT Infrastructure
The IT systems in place at Ben Hoare Bell are advanced for a business of our size, from advanced information systems ready
to deal with the management of client details and case management to dedicated, powerful servers that provide services such
as email, antivirus protection and thin client sessions.
Each remote site has its own server that hosts printers and storage solutions. The stored data is transferred to another site
overnight and backed up onto tape drives.
Staff at Ben Hoare Bell have the facility to get remote access to the servers through a Cisco certified VPN connection, from
there they can access any files and join thin client sessions.

Duties of Placement
Helpdesk Support

Development

General

•Providing advice to users through
phone and email
•Assisting with issues either in person
or through a remote assistance
program
•Identify causes of problems, and try
to create a solution, with help from
outsourced IT companies on occasions

•Assisting with improvements to case
management software through the use
of workflow editing and coding of
Microsoft Office Word documents.
•Analysis of current hardware.
Providing upgrades to meet
requirements.
•Gaining knowledge of possible areas
for development e.g. virtualisation

•Take part in meetings regarding IT
•Purchasing of hardware and software
•Liaising with external companies
regarding IT support, inter-office links,
telephone systems and
telecommunication companies (mobile
phone purchasing etc.)

Knowledge Gained
•
•
•

Knowledge of server operating
systems (2000 & 2003)
Further knowledge into Windows
XP, Vista and 7 operating systems.
Server, desktop & laptop
maintenance (software and
hardware)

•

•
•

www.benhoarebell.com

How to use SEO (Search Engine
Optimisation) reports to change a
website’s ranking
Use of business switches and
firewalls
Use of software to link Blackberry
devices to the mail server

•
•
•
•
•

Mainting and developing
information system software
Ethernet cable and socket wiring
IP telephone systems
Remote assistance software
VPN solutions

47 John Street, Sunderland, SR1 1QU

Nicola Stevens
Computer Science

Placement Company:
Job Title:
Pay:
Holiday:

Cummins Turbo Technologies Ltd
IT Analyst
£15,300 per annum
26 days + bank holidays

Cummins Turbo Technologies is a business unit of Cummins Inc., the largest independent maker of
diesel engines and related products in the world with operations in more than 190 countries, employing
40,000 employees worldwide.
Placement based in Huddersfield ,West Yorkshire.
Lived in a student house which was a 25 minute walk away from work.

Main roles whilst on placement:
-

-

-

-

Change Control Assistant – Kept track of all the customisations for the Huddersfield and Aftermarket
UK sites. Worked with the offshore development team to track where each customisation was in the
development life cycle to then give regular updates to the business
Lotus Notes Coordinator – Similar to the role above. Was solely responsible for all customisations
request to databases on the Lotus Notes system worldwide. This included working with business users
to gather requirements and create requirement documents , then working closely with the
development team to make sure they understood the requirement and track the progress of each item.
Worked on Global project – Was part of team for a high priority global project which was to create a
forecasting tool. This included keeping track of all IT developments for the project, working with the
developers to meet deadline. Performing testing on customisations before they were released to the
business users for testing.
Creating monthly statistics – Gathered information on a monthly basis regarding the amount of
changes done each month and how many Help Desk issues have been resolved. Created graphs which
were used the IT Manager to present to the business.

Skills/Key Experiences:
Gained experience working within a major multinational company
Had a change to work with people of different functional areas, skills, expertise and experience.
Developed key skills needed when working – Communication, team work, organisation and confidence.
Had an insight to the opportunities and different roles available within a company and helped to decide
on a career path I would like to follow
Extra Perks:
Cummins Reward Gateway – A discount scheme for all UK employees. Offers discounts,
cashback and discounted gift vouchers for 1000s of major retailers, online stores and
supermarkets.
Opportunities to volunteer within the community – Can work with local charities,
conduct mock interviews and give presentations at local schools and go recruitment fairs
to represent the company. I spent a day with a charity who take groups out on barges
along the canal.

About Accenture
Accenture is a global management consulting, technology
services and outsourcing company, with more than 215,000
people serving clients in more than 120 countries. Combining
unparalleled experience, comprehensive capabilities across all
industries and business functions, and extensive research on the
world’s most successful companies, Accenture collaborates with
clients to help them become high-performance businesses and
governments. The company generated net revenues of
US$21.6 billion for the fiscal year ended Aug. 31, 2010.

Placement Details
Job Title: Analyst Programmer
Salary: £12,000
Holiday: 25 days per annum
Perks: Gym Discounts
Corporate Football Tickets
Free Eye Tests
Discount for various stores
Location: Longbenton, Newcastle

Accenture Core Values

Job Description

•Stewardship

During my placement i worked on the National
Insurance Recording System version 2 (NIRS2). It is
one of the largest databases in the world. My role
was in Live Support, Data Services as part of the Data
Integrity Team. My main responsibility is developing
scripts to solve a given problem that will provide
information to the business and accurately update,
delete or insert data to uphold the integrity of the
NIRS2 system.

•Best People
•Client Value Creation
•One Global Network
•Respect for the Individual
•Integrity

Reece Lau
Computer Science BSc

New & Improved Skills
•SQL
•Unix
•Vi Text Editor
•Perl
•Problem Solving

Placement with:
Nissan Motor Manufacturing
IT Architecture, Strategy and Planning
Placement date:
31/08/2010- 16/09/2011

Danny Packer
Course: Computer Science (BSc)

Working Hours:
(Mon – Thurs)
7:55am – 4:40pm
(Friday)
7:55am – 2:25pm

Salary:
£12,808

Job Title:
IT Architecture,
Strategy &
Planning

Location:
Nissan Sunderland

Holiday
Arrangements:
25 days holiday +
bank holidays

Perks:
Cooperate
Discounts on
Vehicles as well as
other businesses.
Nissan Select
Benefits.

Who are Nissan and what do they do?
Nissan are a multinational car maker whose headquarters are in Japan. They are
one of the largest car manufactures in the world, they produce cars like the
Nissan Qashqai, Juke, Note, X-Trail and Micra. They have recently launched the
all electric car the Nissan Leaf
The role of ‘IT Architecture, Strategy & Planning’
It’s a diverse and challenging role that exposes you to many interesting IT subjects;
you will be part of an experienced team helping to deliver projects on time. You will
play a vital role in the software development cycle in UAT and application
benchmarking, creating scripts to be used in Stress Tester software. You will be using
WebSphere IBM application server to administer Nissan’s server infrastructure, using
AIX linux commands for certain functionalities. I had the opportunity to develop
SharePoint sites for Nissan using ASP.NET via SharePoint Designer 2007, these
projects were managed by me, and you really do feel part of an empowered working
culture. You will play a pivotal role in the RFC (request for change system) acting as a
change supervisor, this involves assessing new changes and gaining the required
approvals. You will be involved in ad-hoc projects as when they arise.
Communication
A key area is the way in which Nissan communicate, with having such a huge and
diverse multi cultural workforce you will gain a great understanding of how different
working environments integrate effectively together. You will be using office
communicator, arrange conference calls, use desktop sharing, as well as office based
group meetings.
New skills and knowledge
 AIX Language for working on Virtual Servers
 SharePoint Designer 2007 ASP.NET
 WebSphere Application Server
 StressTester – load testing software
 Server Architecture
An example of Stress Tester data

Greatest challenge and achievements
My greatest challenge was dealing with many projects at once and how best to
devote my time to these; whilst still meeting deadlines. My achievements are helping
develop software for a multinational company that will be used for years to come;
having spent time with seasoned experienced professionals and having Nissan on
your CV. Nissan will make you a more confident team player and help you integrate
into the IT world.

http://www.nissan-global.com/EN/index.html

www.hp.com

Hewlett Packard
£14,000
Newcastle-Upon-Tyne
25 Days Holiday
Flexible Working Hours

13 Month
Internship

Roles
Throughout the 13 months, the roles will rotate giving you exposure to different areas in the work place – with the opportunities to
experience other areas than the two described below.

Alcatel Lucent PMO Administrator

IT Support / Site Admin

The Alcatel Lucent PMO Admin role is a fast paced job, which
requires the ability to manage on-going activities, as well as
high priority requirements. As the PMO manages worldwide
projects, this requires very good written skills, communication
skills, and time management. Having the ability of learning
very quickly, and to know when you should use your initiative
is critical to success within this role.

As an onsite administrator you will be expected to ensure the site
follows the HP and/or BSAS organization standards for handling
local site services with an emphasis on I.T. support. Although
technical knowledge of hardware/software is not a requirement, it
would be beneficial. Excellent communication skills, ability to follow
and enforce processes and be innovative in your thought process
to be able to come up with solutions and suggestions for
improvement on current processes. The ability to document
process and procedures is also a must.

It’s your placement...
HP Newcastle has numerous graduates who have experienced placements throughout their degree, therefore know that its our
opportunity to gain experience and exposure – Which means we drive our placement, its up to us to grab opportunities, its up to us to
speak up if we want to experience something new – if the work is available... You will get the chance!

Key Skills/Knowledge gained...
TIME MANAGEMENT
ORAL AND WRITTEN COMMUNICATION SKILLS
HP SOFTWARE
SAP
TEAM WORK (Office & Global)
PROJECT MANAGEMENT
ITIL – INDUSTRY RECOGNISED QUALIFICATION

Fears before starting placement…
‘I’d be thrown into the work without support, or without knowing what I was doing’ – This was the complete
opposite, we had a 1 month hand over period, and had support throughout our whole time here. We had a work based
manager, but also a ‘buddy’ who we could go to with any problems, worries or questions!
‘I wouldn’t be treated like a real employee, and be would be given the jobs nobody else wanted’ –
I think this
is something we all fear, but we have always been treated as any other employee would be, and also given work which
any other full time employee would work on, which means we have a lot of responsibility, real work exposure and
customers interaction.

Lucy Dixon

BSc (Hons) IT Management
for Business

Stuart Wilson

BSc (Hons) Computing Studies