Slide 1

What’s Happening at BHS
with WebFOCUS
November 3, 2015


Slide 2

About Butler Health System

November 3, 2015


Slide 3

About Butler Health System
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294 Bed Community Hospital
25 Outpatient Sites
Multiple PCP and Specialty Practices
Meditech Magic Electronic Medical Record
Allscripts and Centricity EMR solutions
One full time DBA/DWA
One limited time analyst
November 3, 2015


Slide 4

BHS and WebFOCUS
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Purchased WebFOCUS July 2011
Installed Test August 2011
Installed Production September 2011
Installed PMF February 2012
Today 9 Domains and numerous reports and
reporting objects deployed to production
• Over 20 users already trained and actively
using InfoAssist
November 3, 2015


Slide 5

BHS and WebFOCUS
• WebFOCUS Components
– Portal
– InfoAssist
– Mobile Favorites
– Performance Management Framework
– Developer Studio
– Report Caster

November 3, 2015


Slide 6

WebFOCUS Dashboard

November 3, 2015


Slide 7

Helpdesk Management
• BHS has been through several Helpdesk
vendors, and staff have a fragmented
knowledge of the various tools
• The current tool does not provide easy
reporting for users or management
• Users need to be logged in to see their tickets
• Licensing is per concurrent user so some users
hoard a license to see their information
November 3, 2015


Slide 8

Helpdesk Management
• Turned a poorly setup helpdesk system into a
dynamic system capable of allowing managers
and employees to extract trusted statistics
• Supported Helpdesk LEAN initiative by
providing timely analysis
• Augmented license shortage by allowing users
to have a portal based dashboard listing ticket
assignments
November 3, 2015


Slide 9

Helpdesk Management
• Primary techonologies used
– Portal
– Standard Reports
– Active Reports
– Developer Studio
– InfoAssist
– ReportCaster

November 3, 2015


Slide 10

Helpdesk Management

An example of a nightly ReportCaster report inside Developer Studio

November 3, 2015


Slide 11

Helpdesk Management

A Reporting Object inside InfoAssist
November 3, 2015


Slide 12

Infection Control
• Hospitals are under a state mandate to report
infection statistics
• The current reporting methodology is
designed for a non-electronic facility
• The current methodology expects a daily
survey of all patient beds
• Impractical for a larger facility with electronic
documentation
November 3, 2015


Slide 13

Infection Control
• Created a datamart that captures every
patient with a specific device insertion
• Crossed this data by day and hour
• Allowed the Infection Control team to find the
highest and lowest utilization by hour of the
day across multiple years
• Used this data to then choose the best hour of
the day, and run daily reports for regulators
November 3, 2015


Slide 14

Infection Control

CENSORED
November 3, 2015


Slide 15

ED Throughput
• Goal: reduce length of stay for Emergency
Department patients
• Measured from arrival to triage, arrival to
doctor, arrival to depart, and from decision to
admit till depart times
• Needed an at a glace way to provide status to
teams and a way to get more detailed
information for further analysis
November 3, 2015


Slide 16

ED Throughput
• Choose a multi option approach
• Step 1 – Stored Procedures with Managed
Reporting
• Step 2 – Active Reports
• Step 3 - InfoAssist

November 3, 2015


Slide 17

ED Throughput – Step 1
• Created a data collection tool for the project
team in Developer Studio
• This provides a simple analysis of their
progress at a glance
• Months are clickable with simple drill downs
to detailed reports

November 3, 2015


Slide 18

ED Throughput – Step 1

A Clinical Quality Data Collection Report

November 3, 2015


Slide 19

ED Throughput – Step 2
• Provided a quick Active Report to the team
leads to help analyze patterns and find bad
data
• Active Reports allowed for users to export the
filtered data quickly into Excel where they
were more comfortable working initially

November 3, 2015


Slide 20

ED Throughput – Step 2

An example of an Active Report in use by the project team

November 3, 2015


Slide 21

ED Throughput – Step 3
• Provided a simple Patient Visit Summary
Reporting Object to the team lead and power
user
• She was able to, with minimal training, begin
to generate her own reports and deliver them
to the nursing directors
• This had a huge impact on Information
Systems by reducing DBA time needed for the
project
November 3, 2015


Slide 22

Meaningful Use
• Hospitals are now being asked to participate
in programs to prove they are making use of
Electronic Medical Record Technologies
• Butler is building a Performance Management
Framework dashboard to help Eligible
Providers track their compliance
• Currently in progress

November 3, 2015


Slide 23

Meaningful Use

November 3, 2015


Slide 24

Next Steps
• Fine tune PMF/Meaningful Use project
• Create a structured weekly financial report for
department heads
• Continue deploying additional reports and
objects to support clinical quality initiatives
• Train up even more users on InfoAssist
• Begin to deploy more applications over
Mobile Favorites to iPad and Android tablets
November 3, 2015


Slide 25

Questions
• Questions?
• Contact Information:
– [email protected]
– www.butlerhealthsystem.org

• Thank You!

November 3, 2015


Slide 26

Thank You From Butler Health System

November 3, 2015