Project Management Aviation project management By: Imtiaz hussain Faculty member Department of aviation Superior university [email protected] 10/31/2015 Principles of Marketing Readings Project Management: Olaf Passenheim A Guide to the Project Management Body of.

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Transcript Project Management Aviation project management By: Imtiaz hussain Faculty member Department of aviation Superior university [email protected] 10/31/2015 Principles of Marketing Readings Project Management: Olaf Passenheim A Guide to the Project Management Body of.

Slide 1

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 2

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 3

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 4

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 5

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 6

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 7

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 8

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 9

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 10

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 11

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 12

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 13

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 14

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 15

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 16

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 17

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 18

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 19

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 20

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 21

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 22

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 23

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 24

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 25

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 26

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 27

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 28

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 29

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 30

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 31

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 32

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 33

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 34

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 35

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 36

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 37

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 38

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 39

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 40

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 41

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 42

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 43

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 44

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 45

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 46

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 47

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 48

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 49

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 50

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 51

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 52

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 53

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 54

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 55

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 56

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 57

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 58

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 59

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 60

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 61

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 62

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 63

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 64

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 65

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 66

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 67

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 68

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 69

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 70

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 71

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 72

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 73

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 74

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 75

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 76

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 77

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 78

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 79

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 80

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 81

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 82

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

10/31/2015

Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

10/31/2015

Principles of Marketing

4

SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

10/31/2015

Principles of Marketing

5

Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

Principles of Marketing

6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
10/31/2015

Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901


Slide 83

Project Management

Aviation project management
By:
Imtiaz hussain
Faculty member
Department of aviation
Superior university
[email protected]

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Principles of Marketing

2

Readings
Project Management: Olaf Passenheim
A Guide to the Project Management Body
of Knowledge by William R Duncan
Aviation Project Management by Triant
Flouris and Dennis Lock
Learnerstv.com
MIT Opencourse
Tutors2u.com
10/31/2015

Aviation Project
management

3

Introduction
BS Aerospace Engineering from IST
Islamabad
Graduate Diploma in Science and
Engineering from University of Sheffield
UK
MSc Management from University of
Plymouth, UK

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SWOT!!!!
Low Volume

Cant focus in noisy environment
Cant be flattered
No favours

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Readings
Principles of Marketing by Kotler and
Armstrong
Airline Marketing and Management by
Stephen Shaw
Learnerstv.com
MIT Opencourse
Tutors2u.com

10/31/2015

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6

Remember!!!!
To Err is Human
I appreciate class participation
This is a two way learning process, theory
from my side and examples from your side

The more you speak, the more you learn and
OFCOURSE higher GPA 
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Principles of Marketing

7

Learning Objectives







Defining project management
The importance of project management
The role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Professional and conscientious project
management is critical to a successful
outcome!

Learning Objectives
Defining project management






The importance of project management
The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

What is a Project?
A temporary and one-time endeavor
undertaken to create a unique product or
service, which brings about beneficial
change or added value

Project Management 101

The very first thing you learn in project
management is..
that the focus of a Project Manager is
always…

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Defining Project
Management
• The application of knowledge, skills, tools
and techniques to project activities to
meet project requirements
• Organizing and managing resources so
the project is completed within defined
scope, quality, time and cost constraints

Learning Objectives
 Defining project management?

The importance of project management





The role of the project manager
Keys to a successful project
Managing the Contractor
Managing the Project

Why Aviation Projects Fail

Why Aviation Projects Fail
• Weak business case

• Lack of senior management
commitment
• Inadequate project planning
(budget, schedule, scope, etc.)

Why Aviation Projects Fail
(cont’d)
• Absence of user involvement

• New or unfamiliar technology
• Lack of defined, clear,
or concise requirements

Why Aviation Projects Succeed

Why Aviation Projects
Succeed
1. Sound project management
processes
2. Project tied to the organization’s
business goals
3. Senior management commitment

Why Aviation Projects
Succeed
4. Good change management
5. Detailed requirements
6. Realistic schedule
7. Good stakeholder relationships

Why Aviation Projects
Succeed
8. Empowered project manager
9. Skilled and appropriate team
members with defined roles and
responsibilities
10. Availability of funding

What makes this all work?

A good, solid professional project
manager

Learning Objectives
 Defining project management
 The importance of project management

The role of the project manager
• Keys to successful projects
• Managing the Contractor
• Managing the Project

EMPOWERMENT

Project Management Skills
• Program area knowledge, standards,
and regulations
• Understand the project environment

Project Management Skills
• General management skills
(budgeting, scheduling)
• Communication skills
• Interpersonal skills

The project manager makes
things happen!

Learning Objectives
 Defining project management?
 The importance of project management
 The role of the project manager

Keys to successful projects
• Managing the Contractor
• Managing the Project

Keys to Successful
Projects

or
…Duh?!?
Things you already
know but let’s review
anyway

PLAN

PLAN
• Identify all stakeholders up front!
• Develop the project plan before
starting the project
•Establish communications protocols

PLAN
•Define your requirements in detail

•Establish a speedy conflict resolution
process
•Make contingency plans
•Plan a reasonable roll-out schedule

LEAD

LEAD
•Ensure strong, committed management
support
•Connect the business goals to the IT
project
•Assign an experienced project manager

LEAD
•Establish clearly defined directions
•Be proactive
•Give IT and program a seat at the table

LEAD
•Set clear performance expectations
•Ask for technical assistance
•Do not start roll-out until pilot is complete!

COMMUNICATE

Communicate
•Communicate objectives frequently
•Recognize different perspectives
•Check assumptions frequently

Communicate
•Manage expectations
•Share success and broadcast
achievements
•Invite feedback

MANAGE

Manage
•Ensure the system design reflects
sound planning
•Hold the reins on irrational exuberance!
(Ensure the system design reflects the
system you need and can afford at this point
in time)

Manage
•Train all staff in a timely fashion
•Make extensive testing a priority!

•Make the most of pilot testing!

A good project team can
be the key to a successful
project!

Think Big, Think Fast, Think Ahead

Learning Objectives
 Defining project management
 The importance of project management
 Defining the role of the project manager
 Keys to a successful project

Managing the Contractor
• Managing the Project

Manage the Contractor
Enforce the terms of the contract and meet the
requirements of the RFP

Manage the Contractor







Don’t “marry” the contractor
Trust but question
Their bottom line is the bottom line
Your bottom line is a working system
Nothing is ever free
The end product is only as good as
your requirements

Provide Performance
Feedback
• Build performance reviews into the
contract
• Be clear and specific
• Be timely
• The State is ultimately accountable for the
project

Learning Objectives
 What is project management?
 Why is it important?
 The role of the project manager
 Keys to success projects
 Keys to a successful projects
 Managing the Contractor

Managing the Project

Manage the Project

Successful project
management is delivering a
quality product that meets the
customer’s requirements within
time, scope, and budget.

PM Triple Constraints

• Time
• Cost
• Scope
Manage these or they will
manage you!

Project Management Potholes

Project Management
Potholes

Giving away the farm
Giving the contractor or developer too
much control, responsibility, or
authority

Project Management
Potholes

Being a Sugar Daddy
Not managing scope creep

Beware of scope creep

But what is it?

• Gradual, progressive increase in the
project’s scope that is not noticed
immediately

• Occurs when additional requirements result
in scope change and can cause cost and
schedule overruns

Ask these questions!

• Is it a must?
• Can the customer/user do the job without it?
• Does it contribute to the viability of the
system?
• Does it add value as a feature/function to the
system?
• Is it worth the additional cost?

Keeping Control of the Budget

Budget/Cost Management
• Monitor project spending
• When a variance occurs,
determine the cause
• Change the execution of the
project, reduce scope, or
submit an APDU
• Prevent unapproved
changes to the project

Project Management
Potholes

Buying a car without
checking under the hood
Focusing on the system front-end
processes

Focus on the entire project
Report?
What report?
What is a report?

Documentation….duh…

Project Management
Reporting
• Establish reporting requirements upfront
• Include the good, the bad, and the ugly

• Be brief but accurate
• Management really does want to know!

Project Management
Potholes

You snooze, you lose
Not obtaining prior approval

Not Obtaining Federal Prior Approval
May cost the State funding that
may have been approved if
submitted in advance!

Retroactive
Approvals

Submit APDUs Timely!
• Annuals are due within 90 days of the
anniversary of the approval date
• As Needed are due as soon as the trigger
condition (time, budget, scope) becomes
known to the State

Summary
Defined project management
Importance of project management
Role of the project manager
Keys to successful projects
Managing the Contractor
Managing the Project

Project Management Resources

• Project Management Institute – home of the Project
Management Body of Knowledge (PMBOK)
http://www.pmi.org/Pages/default.aspx

• NYS Project Management Guidebook Release 2
http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

• FNS Handbook 901, Chapter 5
http://www.fns.usda.gov/apd/Handbook_901/V_12/Chapter_5.pdf

An engraved invitation from FNS Handbook 901