GLOBAL WARMING INTELLIGENT DESIGN THE AXIS OF EVIL AND THE FUTURE RELEVANCE AND IMPACT OF THE ACADEMIC RESEARCH LIBRARY James G.

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Transcript GLOBAL WARMING INTELLIGENT DESIGN THE AXIS OF EVIL AND THE FUTURE RELEVANCE AND IMPACT OF THE ACADEMIC RESEARCH LIBRARY James G.

Slide 1

GLOBAL WARMING
INTELLIGENT DESIGN
THE AXIS OF EVIL
AND THE

FUTURE RELEVANCE AND IMPACT
OF THE

ACADEMIC RESEARCH LIBRARY
James G. Neal
Columbia University
Digital Library Seminar Series
15 December 2006


Slide 2

THE SHIFTING VALUES OF THE LIBRARY







Customization
Openness
Self Service
Mutability
Productivity
Usability

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Slide 3

THE SHIFTING VALUES OF THE LIBRARY







Assessment
Marketing
Strategic Action
Business Plan
Competition
Resource Development

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Slide 4

CORE LIBRARY SERVICES TO USERS
• Information Acquisition
• Information Synthesis
• Information Navigation

• Information Dissemination
• Information Interpretation
• Information Understanding

• Information Archiving

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Slide 5

CHANGING LIBRARY ROLES
• Libraries as Consumers
• Libraries as Intermediaries and Aggregators
• Libraries as Publishers

• Libraries as Educators
• Libraries as R&D Organizations
• Libraries as Entrepreneurs

• Libraries as Policy Advocates

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Slide 6

CURRENT SCHIZOPHRENIC
CONDITIONS










Physical versus Virtual
Print versus Electronic
Ownership versus Lease
Educate versus Deliver
Stable versus Dynamic
Content versus Functionality
General versus Specialized
Monopoly versus Vulnerability
Binary versus Ambiguity

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Slide 7

THE SHIFTING VISION OF THE LIBRARY






Legacy
Infrastructure
Repository
Portal
Enterprise

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Slide 8

GLOBAL WARMING
Impact of Human Activity
or

Natural Climate Variation
• The library is experiencing broad climatic
changes that will threaten the professional
species and upset the order of roles and
responsibilities.

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Slide 9

ADVANCING THE OPEN REVOLUTION

• Open Source

• Open Linking

• Open Standards

• Open Courseware

• Open Archives

• Open Knowledge

• Open Design

• Open Access

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Slide 10

LESSIG
Constraints On Open Access
To Information
Market

Technology

INFORMATION

Law

Norms

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Slide 11

TRANSFORMING SCHOLARLY COMMUNICATION
• The Urge to Publish

• Crisis in Scholarly Publishing
• Roots of Dysfunction
• Electronic Strategies

• New Economics/Competition
• Quality Assurance
• Permanent Archiving
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Slide 12

ACADEMIC LIBRARIES
CORE INTERESTS
• Competitive Market
• Easy Distribution and Reuse

• Innovation Applications of Technology
• Quality Assurance
• Permanent Archiving

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Slide 13

DISCUSSIONS WITH COLUMBIA FACULTY
• Scholarly Publishing Issues Now Being Discussed in
Disciplines
• Concern About Future of Scholarly Monograph
• Role of Subventions and Subsidies for Publication
• Market Impact on Research Topics and Treatments
• Migration or Coexistence of Print and Electronic
• Importance of Electronic Access to Historical Literature
• Role of Google/Search Engines
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Slide 14

DISCUSSIONS WITH COLUMBIA FACULTY

• Critical Importance of Linking/Browsability
• Role of Pre-Print and Disciplinary Repositories
• Role of Conference Proceedings/Grey Literature

• Concern About Open Access Models
• Fundamental Importance of Peer Review/Impact
Assessment
• Concern About Long-Term Archiving
• Faculty Retention of Copyright
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Slide 15

HAVE WE MADE A DIFFERENCE?
• Have publication prices gone down? Why?
• Are research results circulating more quickly? How?
• Are institutions or individuals asserting some control over
their intellectual property?
• Has academic publisher consolidation been reduced?
• Have SPARC publishing partnerships been more
additive than competitive?
• Are researchers/academic administrators talking more
about scholarly publishing issues?
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Slide 16

HAVE WE MADE A DIFFERENCE?
• Is open access truly an alternative to publisher-based
scholarly publishing?
• In the absence of a coordinated plan for archiving of digital
publications, will open access models survive?
• Can peer-review and open access models come together?
• Are editorial boards willing and able to break away from
commercial publishers?

• Will scholarly communication be embraced as an important
public policy issue?
• Will fair use survive the legislative battles?
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Slide 17

BUILDING THE DIGITAL LIBRARY
QUALITY = CONTENT + FUNCTIONALITY
• Published/Licensed Content

• Primary Content
• Open Web Content
• Institutional Content
• Multimedia Content
• Integrated Services

• Software Tools
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Slide 18

ADVANCING THE DIGITAL LIBRARY
• Leveraging the Content
• Reshaping the Organizational Culture

• Building the Infrastructure
• Setting the Direction
• Then Just Doing It

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Slide 19

ADVANCING THE REPOSITORY MOVEMENT


Discipline Repositories



Institutional Repositories



Consortium Repositories



Departmental/School Repositories



Individual Repositories



National Repositories



Referatories/Virtual Repositories

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Slide 20

SUPPORTING THE COURSE MANAGEMENT SYSTEM
• Content Creation

• Storage and Management
• Search and Query Techniques
• Distribution and Access
• Rights Management

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Slide 21

PARTICIPATING IN THE ENTREPRENEURIAL ACADEMY
• Leveraging Assets

• New Customers/Markets
• Financial Mandate
• Competitive Mandate
• Prestige Mandate
• Development and Risk Capital
• Business Planning

• Cultural Firewalls
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Slide 22

ENTREPRENEURIAL INITIATIVES
OBJECTIVES
• Leverage library and information services assets to produce new
income in support of local needs.
• Build upon experience producing new income through strategies
like publishing program, software development, network
services and duplication services.
• Learn through entrepreneurial and innovative activities and apply
these lessons to library and information services.
• Secure expanded visibility in the national library and information
technology communities and at local level.
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Slide 23

MARKETING THE LIBRARY
• Match Capabilities of an Organization with Needs
and Wants of Communities Served
• Existing Products to Existing Markets
MARKET PENETRATION

• Existing Products to New Markets
MARKET EXTENSION

• New Products for Existing Markets
PRODUCT DEVELOPMENT

• New Products for New Markets
DIVERSIFICATION
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Slide 24

RESPONDING TO USER EXPECTATIONS


Content



Access



Convenience



New Capabilities



Cost Reduction



Individual Productivity



Organizational Productivity



Individual Control
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Slide 25

INTELLIGENT DESIGN
Evolution by Natural Selection
or

Supernatural Intervention in the Origin of Life
• The library is confronted by new theologies of values and
meaning that seek to explain our roots and to
redefine our futures.

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Slide 26

BUILDING THE NETWORK


Connectivity



Reliability



Capacity



Performance



Security



New Applications

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Slide 27

PARTICIPATING IN ENTERPRISE SYSTEM DEVELOPMENT



Business Reengineering



Productivity Mandate



Integration



Distribution



Customization



Open Source

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Slide 28

MANAGING IDENTITY AND SECURITY
• Intensity Of Threat
• Network Efficiency
• System Operations
• Data Integrity And Protection
• Identity Theft

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Slide 29

ORGANIZING DISASTER PREPARATION AND CONTINUITY



Business Continuity



Business Recovery



Redundancy



Policy And Process



Responsibility



Records Management

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Slide 30

MINING THE FULL POTENTIAL OF DIGITAL INFORMATION

• Accessibility

• Interdisciplinary

• Availability

• Collaboration

• Immediacy

• Multimedia

• Searchability
• Currency

• Researchability
• Dynamism/Fluidity

• Linkability
• Interactive
• Procedural
• Spatial
• Encyclopedic
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Slide 31

BUILDING CONTENT MANAGEMENT PORTALS
• Content Types

• Content Delivery
• Metadata
• Content Workflow
• Extensibility

• Portal As Integrator
• Portal As Real-time Process

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Slide 32

ENHANCING THE FACULTY EXPERIENCE


Personal Advancement/Recognition



Contributions to Scholarly Literature



High Quality Instructional Experiences



Successful Students



Work on Innovative Projects



Collaboration with Interesting Colleagues



Financial Compensation



Remuneration for Own Work



Excellent Laboratory, Library and Technology Support



Opportunities to Experiment with Technology
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Slide 33

THE LIBRARIAN IN THE ACADEMY
FACULTY RELATIONS








Servant
Stranger
Parallel
Friend
Partner
Customer
Team
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Slide 34

SUPPORTING THE NEEDS OF BIG SCIENCE
• Massive Data
• Unstructured Data
• Extraction
• Visualization
• Simulation

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Slide 35

ENRICHING RESEARCH THROUGH
TEXT MINING
• Extract Words Or Phrases
• Establish Meanings And Patterns
• Linking Of Objects

• Open Text Mining Interface
• Publisher Business Model

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Slide 36

ENHANCING THE STUDENT EXPERIENCE


Technology Ubiquity



Web-based Services



Technology Sandbox



Privacy Space



Support Services



Information Fluency



Post-graduate Access

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Slide 37

ENABLING/INTEGRATING WEB 2.0 AND 3.0
• Social Networking

• Collective Intelligence
• RSS – Incremental Web
• Software As Service/Not Product
• Artificial Intelligence/Expert Systems

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Slide 38

RETHINKING LIBRARY SPACE PLANNING AND IDENTITY
• Trompe L’oeil Library

• Library Use Trends
• Technology as Catalyst
• Learning Space

• Social Space
• Collaborative Space
• Flexibility And Adaptability
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Slide 39

PREPARING FOR ACCOUNTABILITY AND ASSESSMENT
• Institutional Expectations
• Government/Funder Mandate
• Measures of User Satisfaction
• Measures of Market Penetration
• Measures of Success
• Measures of Impact
• Measures of Cost Effectiveness
• System Design for Usability
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Slide 40

DEVELOPING NEW RESOURCES
Success ≠ Resource Allocation
Success = Resource Attraction









Fundraising
Research Grants
Technology Transfer
Lease of Space
Sale of Products
Sale of Services
Recoverables/Fees
Co-Investment
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Slide 41

PROMOTING COOPERATION
• Library Systems

• Researcher Collaboration

• Local and Regional Cooperation • Publisher Collaboration
• State Projects
• Multi-State Projects

• Collaboration with Technology
Organizations

• National Consortia/Projects

• Corporate Partnerships

• International Partnerships

• Business Partnerships

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Slide 42

SUCCESSFUL PARTNERSHIPS
THE COLLABORATION ADVANTAGE









Individual Excellence
Importance
Interdependence
Investment
Information Sharing
Integration
Institutionalization
Integrity
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Slide 43

AXIS OF EVIL
Menacing Regimes That Sponsor Terror
or
Right-Wing Political Strategy to Demonize Critics
• The library is threatened by an axis of evil public
policy initiatives that undermine our ability to
serve the learning and scholarly communities.

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Slide 44

ESTABLISHING STANDARDS
• Role of Standards
• Standards Community
• Standards Leadership

• Incubation Strategies
• Development and Deployment Strategies
• Standards Maintenance/Certification

• Standards-Lite Needs

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Slide 45

ASSESSING CAREFULLY ROLE OF
SEARCH ENGINE LIBRARIES
• Google Print/Google Library
• Yahoo Open Content Alliance
• Library Participation
• Library Impact/Anxiety
• Copyright Challenge
• Future Initiatives

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Slide 46

SUPPORTING GLOBALIZATION
GOALS OF UNIVERSITY


International Collections



International Students/Researchers



Faculty Research Collaboration



Challenges Of Language



Challenges Of Standards



Challenges Of Law



Challenges Of Culture

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Slide 47

DEVELOPING THE WORKFORCE
• Recruitment Strategies
• Role of Professional Education
• Employment Strategies
• Development Strategies
• Retention Strategies
• Feral Professionals/Socialization Issues

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Slide 48

FERAL PROFESSIONALS
IN THE ACADEMIC LIBRARY
• Librarians With Diverse Academic Credentials
• Wide Range of New Professional Assignments
• Professional Roles of Support Staff and Students

• Impact on Values, Outlooks, Styles, Expectations
• Impact on Community Understanding, Recognition, Respect
• Impact on Organizational Relevance and Impact

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Slide 49

PRESERVING AND ARCHIVING THE CONTENT





Archive as Repository
Archive as Persistence
Archive as Curation
Archive as Steward



HOLD
ACCESS
SECURE
CARE

Analog

• Digital Conversion
• Born Digital
• Disaster Preparedness

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Slide 50

ESTABLISHING A RESEARCH AND DEVELOPMENT AGENDA
• Creation of New Knowledge

• Laboratory for Experimentation
• Magnet for New Skills
• Potential for Capitalization/Tech Transfer

• Support for Decision Making
• Organizational Risk Taking
• Federal, Foundation and Corporate Investment

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Slide 51

ADVOCATING THE INFORMATION POLICY AGENDA

• Intellectual Freedom

• Internet Development

• Privacy

• Telecommunications

• Civil Liberties

• Government Information

• Education Programs

• Appropriations

• Research Programs

• Workforce Policy

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Slide 52

FIGHTING THE COPYRIGHT WARS
• International Agreements
• New Laws and Legislation
• Court Cases
• Trade Agreements
• Licensing
• Use Guidelines
• Digital Rights Management

• Ownership of Copyright
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Slide 53

POLITICAL ADVOCACY
THE HIGHER EDUCATION ROLE
• Knowledgeable Resources for the Community
• Political and Legislative Advocates for
Community Interests
• Educators of Community on Priority Issues
• Documenters of Impact of Legislative Actions
• Promoters of Campus and Community
Coalitions
• Enablers of Successful Models Which Support
Political Agenda
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Slide 54

BUILDING NEW ORGANIZATIONAL MODELS


Conventional Administrative Hierarchy
and
Academic Governancy/Bureaucracy



Centralized Planning and Resource Allocation Systems
and
Loosely Coupled Academic Structures
and
Maverick Units and Entrepreneurial Enterprises
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Slide 55

WHAT IS ORGANIZATION?
• Individuals and groups carrying out roles and working
together to achieve shared objectives within a formal
social and political structure and with established
policies and processes…






goals and priorities are established
decisions are made
resources are allocated
power is wielded
plans are accomplished

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Slide 56

ORGANIZATIONAL STRUCTURES
“The Current Lie”
Determine the degree to which:
– administrative responsibility and authority are distributed
and shared
– operations and procedures are integrated and flexible
– policies and norms are designed and enforced
– fluidity and vitality contribute to productivity and success

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Slide 57

SCHIZOPHRENIC ORGANIZATIONAL MODELS
IN HIGHER EDUCATION


Conventional Administrative Hierarchy
and
Academic Governancy/Bureaucracy



Centralized Planning and Resource Allocation Systems
and
Loosely Coupled Academic Structures
and
Maverick Units and Entrepreneurial Enterprises
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Slide 58

RANGE OF
ORGANIZATIONAL CHARACTERISTICS
• Centralization and Decentralization
• Hierarchy and Distribution
• Bureaucracy and Adhocracy

• Simplicity and Complexity
• Formality and Informality
• Administration and Entrepreneurship
• Authority and Collaboration
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Slide 59

DIFFERENCES IN ORGANIZATION
PROCESS AND CHARACTER


Cultural Traditions



Leadership and Power



Strategy and Planning



Communication and Collaboration



Budgeting and Resource Allocation



Assessment
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Slide 60

PLANNING AND TRANSFORMATION
• Too much planning and too little strategic thinking.
• Existing structures and processes built for slower pace of
change.
• Academic program planning not linked to institutional
strategic planning.
• Resource allocations not linked to strategies.
• Planning cycles expenditure-based rather than strategic.
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Slide 61

THE PROSPECTS FOR CHANGE IN LIBRARIES
• Entrepreneurship
• Defensive Diversification
• Receivership
• Doing Less with Less

• Expense Reductions
• Doing More with Less
• Structural Change
• Repositioning

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Slide 62

THE ACADEMIC RESEARCH LIBRARY
AREAS OF STRATEGIC FOCUS


Distributed Electronic Access to Content, Tools and Services



High Quality Physical Spaces



High Quality Electronic Spaces



Special and Distinctive Collections



Archiving of Digital and Analog Content



Global Collections

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Slide 63

THE ACADEMIC RESEARCH LIBRARY
AREAS OF STRATEGIC FOCUS


Innovative Applications of Technology in Support of
Learning and Research



High Quality Technology Infrastructure



Staff Development and Professional Engagement



Leadership in Information Policy



Integration into the Academic Fabric of the University



New Knowledge Driven by Research and Development

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Slide 64

HOW DO WE FEEL?
• Anxious - an abnormal and overwhelming sense of apprehension and fear
“Our age of anxiety is, in great part, the result of trying to do today’s jobs
with yesterday’s tools.”
Marshall McCluhan

• Disrupted - interruption of normal course or unity, thrown into disorder
“One of the litmus tests is that a disruptive technology enables a
larger population of less skilled people to do things that
historically only an expert could.”
Clayton Christensen
The Innovator’s Dilemma

• Chaotic

- state of utter confusion, unpredictability in the behavior of complex systems

“Chaos often breeds life, when order breeds habit.”
Education of Henry Adams

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Slide 65

FUTURE LIBRARIAN


Clear Sense of Mission



Self Vision



Base of Knowledge



Strategic Positioning



Continuous Improvement

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