Transcript Tally.ERP 9 For Whitegoods Business © Tally Solutions Pvt. Ltd. All Rights Reserved.

Tally.ERP 9 For Whitegoods Business
© Tally Solutions Pvt. Ltd. All Rights Reserved
Agenda
•
Whitegoods Business -Overview
•
How Whitegoods Business Operations Structured
•
Tally.ERP 9 for Whitegoods Business
•
Business Process Flow
•
Primary Requirement
•
Tally.ERP 9- Fitment
© Tally Solutions Pvt. Ltd. All Rights Reserved
2
Whitegoods Business -Overview
Whitegoods Business
Overview
© Tally Solutions Pvt. Ltd. All Rights Reserved
3
How Whitegoods Business Operations Structured
WHITE GOODS BUSINESS PROCESS FLOW
HEAD OFFICE
BRANCHES
OUTLETS
SALES
PURCHASE
Place the purchase
order to suppliers
Suppliers deliver
the goods to HO/
Branch/Outlet as
per the request
HO/Branch
receive
goods
Outlet
receive the
goods
Customer walks-in to
outlet/HO/Branches
Customer ask for a
product. Sales executive
check the availability of
the product
Sales executive explains
the features ,colors,
warranty & service etc
Home delivery by HO/
Branch/Outlet
© Tally Solutions Pvt. Ltd. All Rights Reserved
ACCOUNTS
Customer register the
complaint to HO/
Branches/Outlets
Customer explain the
product problem.
Executive check the
product warranty.
Customer finalize the
product & makes the
payment
HO/Branch
transfer the
goods to
outlets
SERVICES
Purchase/Sales
management
Daily payments &
receipts
Bank
reconciliation
Salary payments
According to the
warranty period guide
the customer to Inhouse service centre or
manufacturer service
centre
Enter the call sheet and
service the product &
delivery on time
Statutory
compliance
Data
synchronization
from branches or
outlets
MIS reports
4
Whitegoods Business –Purchase Management Overview
Whitegoods Business
Overview
© Tally Solutions Pvt. Ltd. All Rights Reserved
5
Process Flow-Purchase Management
WHITEGOODS- PURCHASES PROCESS FLOW
HEAD OFFICE
BRANCH
Purchase
Purchase
HO prepare the purchase
order
Branch prepare the
purchase order
SCENARIO-1
PO send to supplier and
request delivery to branch/
outlets
SCENARIO-2
PO send to supplier and
request delivery to HO itself
Supplier deliver the goods
to Branch/Outlet as per the
request
Supplier deliver the goods
HO
Branch/Outlet receive the
goods
HO transfer the goods to
Branch/Outlet
Branch/Outlet check the
goods , return the damaged
goods if any and
acknowledge to HO
Branch/Outlet receive the
goods & acknowledge HO
© Tally Solutions Pvt. Ltd. All Rights Reserved
SCENARIO-1
PO send to supplier and
request delivery to outlets
SCENARIO-2
PO send to supplier and
request delivery to branch
itself
Supplier deliver the
goods to outlets as per
the request
Supplier deliver the goods
branch
Outlets receive the goods
Branch transfers the goods
to outlet
Outlet checks the goods ,
return the damaged goods
if any and acknowledge
branch
Outlets receive the goods
6
Primary Requirement-Purchase Management
Category/Module
Major Requirement
Explanation
Purchase
Management
Centralized purchase order
processing and delivery to
outlets
Head office places the PO to suppliers
and request to deliver the goods
directly to outlets/branches.
Centralized purchase in HO
and transfer to branches and
outlets.
Head office places the PO to suppliers
and request delivery to head office
itself. As per the requirement goods will
be transferred or issued to
branches/outlets .
Outlet/Branch address in
purchase orders
While requesting delivery to multiple
outlets/branches to supplier, if the
outlet/branch address is printed in PO ,
it will help the supplier to deliver the
goods.
Landing cost
The landing cost needs to be calculated
for arriving profit. There should be a
provision to capture landing cost.
© Tally Solutions Pvt. Ltd. All Rights Reserved
7
Tally.ERP 9 Fitment- Purchase Management
SL No
Requirement
Tally.ERP 9
Customizable
1
Purchase order generation
Yes
2
Goods receipt note
Yes
3
Purchase returns handling
Yes
4
Purchase invoice
Yes
5
Branch/Outlet address in purchase order
(Godown)
Yes
6
Centralized purchase order processing and
delivery to outlets
Yes
7
Centralized purchase and transfer to
outlets/branch
Yes
8
In case of direct delivery of goods from supplier
to branch/outlet, goods received and goods
returned to supplier should be updated/
synchronized with HO on daily or instant basis.
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
8
Tally.ERP 9 Fitment- Purchase Management
SL No
9
Requirement
Tally.ERP 9
Bar code printing and scanning
Customizable
Yes
10
Purchase orders summery (Inventory wise)
Yes
11
Re-order level report
Yes
12
Purchase register
Yes
13
Purchase order book
Yes
14
Purchase bill pending report
Yes
15
Stock transfer analysis
Yes
16
Branch wise purchase report
Yes
17
Branch wise purchase return report
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
9
Whitegoods Business –Sales Management Overview
Whitegoods Business
Overview
© Tally Solutions Pvt. Ltd. All Rights Reserved
10
Process Flow-Sales Management
SALES
Customer walks-in to
HO/Branch/Outlet
Customer ask for a
product. Sales executive
check the availability of
the product
Available
Not Available
Not Available
Available
Inform the customer
product is available &
sales executive explains
the features ,colors,
warranty & service etc
SCENARIO-1
Not available in current
showroom. But may be available
in any other outlets
Available
Customer finalize the
product
Check the product
availability in any
other outlets
Not Available
NO
SCENARIO -2
Sales executive check
the availability of
alternative brand with
same features and
inform the customer
SCENARIO-3
Not availables in
branches/ Outlets
and the customer is
not interested to by
other brand products.
Billing & customer makes
the payment, by cash,
credit card, cheque or
EMI
Home delivery or request
branch/outlet for home
delivery
© Tally Solutions Pvt. Ltd. All Rights Reserved
YES
Customer
Interested
NO
Customer walks-out
(collect customer
information)
11
Primary Requirement-Sales Management
Category/
Module
Major Requirement
Explanation
SALES
Computerized
invoicing (Billing)
The introduction of computerized billing has major
advantages such as , speed and accuracy of operation,
the ability to see the real-time status of company’s sales,
inventory, printing of sales invoices and real-time update
of customer accounts.
Online availability of
stock positions in
HO/Branch/Outlets
This smoothen the sales process. Though the product is
not available in one branch/outlet, by checking the stock
availability in another outlet/branch, we can confirm the
delivery to customer on time. This results customer
satisfaction and make the sales cycle smoother. Also
information related to delivery of goods need to send to
branch/outlet for customer delivery.
Gift coupon sales and
tracking
Gift coupons are sold first, and then the coupon
sales recorded in the books. Later date when the
gift coupon consumes by the customer, the
managing of validity of the coupons and tracking
of the coupon against the purchase needs to be handled.
© Tally Solutions Pvt. Ltd. All Rights Reserved
12
Primary Requirement-Sales Management
Category/
Module
Major Requirement
Explanation
SALES
Sales
promotion/schemes/
discount Handling &
exchange offer
Sales promos are implemented by businesses for various
reasons. Some of these are to sellout old stock, odd sized
items, old-fashioned items, meet seasonal demands
for products. The ease of defining simple and
sophisticated promos, application of promos in billing,
possibility of multiple promos etc. become critical factors.
Multiple payment
handling
Customer can make the payment in multiple mode. They
makes the payment by cash, debit/credit cards, coupons,
partial payments, post dated cheques etc.
Frequent price
fluctuation
Frequent product price changes is one of the major
challenges faced by white goods traders. Daily changes in
the prices needs to be reflect while billing.
Floor price handling
It may require to fix the price on the sales floor on
certain parameters for E.g. not more than MRP and less
than landing cost.
© Tally Solutions Pvt. Ltd. All Rights Reserved
13
Tally.ERP 9 Fitment-Sales Management
SL
NO
Requirements
Tally.ERP 9
1
Product handling in multiple brands
Yes
2
Product model handling
Yes
3
Bar code printing and scanning
4
Product configuration/features
Yes
5
MOP (Market Operating price)
Yes
6
Price level creation & selling price.
Yes
7
Invoicing/billing
Yes
8
Cash Sales , credit sales, card Sales,
gift coupon sales, EMI sales
Yes
9
Invoicing based on MRP
Yes
10
Sales return handling
Yes
11
Invoicing/Billing inclusive & exclusive
of VAT.
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
Yes
14
Tally.ERP 9 Fitment-Sales Management
SL
NO
Requirements
Tally.ERP 9
12
Stock query -alternative product availability
while billing.
Yes
13
Price list
Yes
14
Discount sales
15
Multiple payment modes (cash, debit/credit
card, cheque, partial payments)
Yes
16
Product warranty checking
Yes
17
Product serial & IMEI number tracking
Yes
18
Gift coupon sales handling
Yes
19
Floor price handling
Yes
20
Sales register
Yes
21
Sales orders book
Yes
22
Movement analysis
Yes
23
Columnar report (branch/outlet wise)
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
Yes
15
Tally.ERP 9 Fitment-Sales Management
SL
NO
Requirements
Tally.ERP 9
24
Ageing analysis
Yes
25
Sales bill pending
Yes
26
HO/branch/outlet wise daily sales report
Yes
27
HO/branch/outlet wise daily sales return
report
Yes
28
HO/branch/outlet wise fast moving items
report
Yes
29
HO/branch/outlet stock summery report
Yes
30
POS register (multiple payments reports)
Yes
31
HO/branch/outlet wise report
Yes
32
Daily stock transfer report
Yes
33
HO/branch/outlet stock summery
Yes
34
Sales man wise sales report
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
Yes
16
Whitegoods Business – Branch Management Overview
Whitegoods Business
Overview
© Tally Solutions Pvt. Ltd. All Rights Reserved
17
Process Flow-Branch Management
BRANCH MANAGEMENT
SERVICES
PURCHASE
SALES
places the
purchase order to
suppliers
Customer walks-in to
outlet/branches
OUTLETS
Customer ask for a
product. Sales executive
check the availability of
the product
Accounts
Suppliers deliver
the goods to
branch/outlet as
per the request
HO/Branch
receive
goods
Outlet
receive the
goods
HO/Branch
transfer the
goods to
outlets
Sales executive explains
the features ,colors,
warranty & service terms
etc
Customer finalize the
product & makes the
payment
Home delivery or request
branch/outlet for home
delivery
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customer walks-in to
outlet/HO/branches
Customer explain the
product problem.
Sales executive check
the product warranty.
Receive the
goods from
branch
Daily sales &
service bills
Update the daily
records to
branch
ACCOUNTS
Purchase/Sales
Management
Daily payments &
receipts
Bank reconciliation
Salary payments
Accordingly suggest or
guide the customer to Inhouse service centre or
manufacturer service
centre
Statutory compliance
handling
Synchronization with
accounts in branches
MIS Reports
Enter the call sheet,
service the product and
deliver the same on time
18
Primary Requirement-Branch Management
Category/
Module
Major Requirement
Explanation
Branch
Management
Centralized purchase in
branch and transfer the goods
to outlets
Branch purchases the goods and transfers to
outlets. This information should be available in
HO on daily/real time basis.
Centralized purchase order
processing from branch and
delivery to outlets
Branch places the PO to suppliers and request to
deliver the goods directly to outlets/branches.
Price list updation’s from HO
The frequent changes in the price needs to be
intimated and made available in all branches.
Centralized information flow
handling (synchronization with
HO & outlets)
The day-to-day transactions of branches/outlets
should be made available to HO. All the
information pertaining to branches/outlets that
include PO, GRN, stocks transfer, sales, goods
returns, daily collection of cash and necessary
reports need to send to HO.
Inter branch transfer
Handling transfer of goods between branches.
Sales promotions & schemes
updation's from HO
The sales promotions and scheme parameters
needs to be updated to branch.
© Tally Solutions Pvt. Ltd. All Rights Reserved
19
Tally.ERP 9 Fitment-Branch Management
SL
NO
Requirements
Tally.ERP 9
1
Purchase order processing for outlets/branch
Yes
2
Purchase returns handling
Yes
3
Purchase invoice
Yes
4
Landing cost updating (HO to branch and
branch to outlets)
5
Availability of stocks in outlets
Yes
6
Stock transfers to outlets
Yes
7
Billing/Invoicing
Yes
8
Multiple payments handling
Yes
9
Price list updation from HO and to outlets
Yes
10
Sales promotions and schemes updation from
HO
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
Yes
20
Tally.ERP 9 Fitment-Branch Management
SL
NO
Requirements
Tally.ERP 9
11
Service invoice with service tax
Yes
12
Bar code printing and scanning
13
Product warranty checking
14
SMS – after service, goods delivery
confirmation through SMS.
15
Daily sales and collections information from
outlets (Synchronization)
Yes
16
Stock availability in outlets
Yes
17
Outlets wise reports
Yes
19
Outlet/Branch wise daily collection report
Yes
20
Branch transfer report
Yes
21
Outstanding receivable and payable
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
Yes
Yes
Yes
21
Tally.ERP 9 Fitment-Branch Management
SL
NO
Requirements
Tally.ERP 9
22
Columnar reports (Outlet wise)
Yes
23
P&L account
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
22
Whitegoods Business – Services Management Overview
Whitegoods Business
Overview
© Tally Solutions Pvt. Ltd. All Rights Reserved
23
Process Flow- Services Management
WHITE GOODS- SERVICE MANAGEMENT
Customer register
the compliant to
HO /Branches/
Outlet
Customer explains
the product problem
Executive check the
product warranty
YES
Manufacturer
service Centre
Executive guide the
customer to
manufacturer
company service
centre
YES
Under warranty
NO
Inform the customer
that’s product is not
under warranty
period
In House
service centre
Enter the service call
sheet/report and
inform the delivery date
Service executive
inform the estimate
service charges to
customer
YES
Service the product
Delivery to customer &
customer check the
product
Customer Agrees
Makes the payment
If any with service tax
NO
Customer walks-out
© Tally Solutions Pvt. Ltd. All Rights Reserved
24
Primary Requirement-Service Management
Category/Module
Major Requirement
Explanation
SERVICE
MANAGEMENT
Warranty tracking
Should be able to track the product
warranty period.
Service invoice with
service tax
For any services undertaken, you may need
to provide service bills to your customers.
Also service tax on the services undertaken
needs to be charged through the invoice.
Product/Parts
replacement handling
In case of products have manufacturers
warranty, the products or parts need to
replaced at free of cost and if the product
don’t cover warranty the same needs to be
replaced at cost.
© Tally Solutions Pvt. Ltd. All Rights Reserved
25
Tally.ERP 9 Fitment-Service Management
SL
NO
Requirements
Tally.ERP 9
1
Product warranty checking
Yes
2
Service call sheet
3
Service invoice with service tax
4
SMS – After service, goods
delivery confirmation through
SMS.
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
Yes
Yes
Yes
26
Whitegoods Business –Accounts Overview
Whitegoods Business
Overview
© Tally Solutions Pvt. Ltd. All Rights Reserved
27
Process Flow- Accounts
ACCOUNTS
BRANCH
Accounts
OUTLETS
Accounts
Daily/ Monthly
transactions
Purchase Order
Purchase invoice
updating & purchase
return handling
Branch/Outlet
transfer updation
Branch/Outlet sales
& purchase
Daily sales bills updating
from branches
Cash payments &
collection
Daily collection and
payments
Delivery vehicle
management
Bank reconciliation
Sales promotion/
schemes
Service invoice with
service tax
Salary payments, bonus
incentives& commission
handling
Staff database
management
Receive the goods
from branch
Daily sales &
service bills
Update the daily
records to branch
Outlets sent the
Info
Branches sent
the Info
Head Office
STATUTORY
COMPLIANCE
Service Tax
Form
VAT Form
PF Forms
MIS REPORTS
Post dated cheques
reports
Branch/outlet wise
outstanding payments &
receipts
Branch wise sales &
purchase report
Branch wise fast moving
and slow moving items
report
Price list update
Sales man wise sales &
sales man commission
report
Multiple payment
mode handling
Sales promotion/
schemes report
Synchronization
with HO & branches
P&L Account &
Daily collection and
payments
© Tally Solutions Pvt. Ltd. All Rights Reserved
Balance sheet
Group company
28
Primary Requirement- Accounts
Category/Module
Major Requirement
Explanation
Accounts
Day to day transaction
updation's from
branches/outlets
Daily updates from branches and outlets
are necessary for smooth functioning of
accounts management.
Salesmen commission
calculation
Sales men commission needs to be
calculated on various parameters like
Floor price, more than MRP etc.
Consolidation of branch
data at HO.
Some of the branches also handle the
accounts of their outlets. This
information need to be updated with HO
accounts on daily basis or periodical
basis.
Statutory compliance
Handling and filing of all statutory Forms
compliance of VAT, SERVICE TAX, PF
ESI.
Payroll
Employee database, bonus, commission
calculation, etc
© Tally Solutions Pvt. Ltd. All Rights Reserved
29
Tally.ERP 9 Fitment-Accounts
SL
NO
Requirements
Tally.ERP 9
1
Daily receipts and payments
Yes
2
Bank reconciliation
Yes
3
Branch/Outlet transfer management
Yes
4
Branch/outlet sales& purchase
management
Yes
5
Multiple payments handling
Yes
6
Synchronization with HO-branch-outlets
Yes
7
Staff attendance handling
Yes
8
Salary payments & pay slips
Yes
9
Salesmen commission handling
10
Staff database handling
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
Yes
Yes
30
Tally.ERP 9 Fitment-Accounts
SL
NO
Requirements
Tally.ERP 9
11
Bonus
Yes
12
Incentives management
Yes
13
Service Invoice with service tax
Yes
14
PF forms
Yes
15
VAT forms
Yes
16
Post dated cheques realization report
Yes
17
Branch/outlet wise payments and
receipts
Yes
18
Branch/outlet wise sales & purchase
Yes
19
Branch/Outlet wise fast moving product
Yes
20
Sales man wise sales report
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
31
Tally.ERP 9 Fitment-Accounts
SL
NO
Requirements
21
Sales promotion and schemes report
22
Daily sales report
Yes
23
Daily sales report-item wise
Yes
24
Daily sales report-branch wise
Yes
25
Daily sales report- item Wise
Yes
26
Daily sales report-brand wise
Yes
27
Daily sales report- model wise
Yes
28
Stock summery report
Yes
29
Branch wise stock summery
Yes
30
Branch transfer report
Yes
31
Outstanding receivable and payable
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9
Customizable
Yes
32
Tally.ERP 9 Fitment-Accounts
SL
NO
Requirements
Tally.ERP 9
32
Trial balance
Yes
33
Remote access
Yes
34
Profit and loss account
Yes
35
Balance sheet
Yes
36
Group company
Yes
37
Budget
Yes
38
Bill wise profitability
Yes
39
Reminder letters
Yes
40
Multiple payments reports
Yes
41
Item wise profitability
Yes
42
E-Mail
Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved
Customizable
33
Thank You
For any queries please contact :-
© Tally Solutions Pvt. Ltd. All Rights Reserved
[email protected]
34