Transcript + Role of Quality in Changing Business Environment GaneshKumar Murugan Vice President – Rising Solutions.

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Role of Quality in Changing
Business Environment
GaneshKumar Murugan
Vice President – Rising Solutions
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My prayers
O Lord !!!
Give me the Courage to change the change that is needed.
Give me the patience to with stand the change that can not be
changed
Give me the Wisdom to know this difference
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Where are we today?
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Volatile an extremely changing market conditions with
explosive upsurges and sudden downturns
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Customer driven economy than a supplier driven economy
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“big” to “fast” game plan in the market
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Shorter product life cycles
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Global hyper competition,
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Differentiation as the key value to organizations
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Forces Driving Business
Environment
The three factors that drive business environment
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Knowledge
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Change
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Intellectual capital as a strategic factor
Continuous , rapid and complex.
Globalization
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Open economies, global hyper competition and interdependency
of business
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challenges in our tables
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Opportunity driven business development approach leading
to dynamic strategy
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Market capitalization Vs profit – the choice is yours
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Human capital as a scarce resource
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Distributed decision making processes
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Mergers and acquisitions – a coffee table discussion
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Enterprises – a big story
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Managing Customer Expectations and Customer
Commitments.
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Green power a big threat
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Corporate Governance – a big monster to us
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Trade value of the company
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Knowledge and Skill repository distributed
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Key Challenges in the mid market
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Approach in aligning business and IT Strategy in the fast
paced environment
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Costs associated with managing the application system with
the changes around
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Attracting and retaining a larger customer base
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Managing the supply chain
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Quick bites for you and I…
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Determine if you have a clear advantage over the existing
players.
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Identify an unmet market need or undeserved market niche
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Find the “Goldilocks” sized market
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Look for a growing pie so that your slice does not have to
come from other players
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Conduct your own competitive analysis of each market
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Identify the markets that are in “disequilibrium”
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Understanding the customer purchase decision criteria is
essential.
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Thank you
GaneshKumar Murugan
Vice President – Rising Solutions
[email protected]