Transcript Introduction – ESC Scott Amsbaugh - President H. Robert Gustafson, Jr. – Managing Director 6-25-15

Introduction – ESC
Scott Amsbaugh - President
H. Robert Gustafson, Jr. – Managing Director
6-25-15
ESC Mission
“The Enterprise Systems Center is committed to
helping students learn, while simultaneously
providing value for our clients.
We believe that our research should be driven by
industry needs and enabled by close partnerships
and collaboration.”
Dr. Emory W. Zimmers, Jr.
Director- Enterprise Systems Center
Fellow- Society of Industrial Engineers
Fellow-Society of Manufacturing Engineers
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ESC Team
• Director (Dr. Emory W. Zimmers, Jr.)
– 40 years running Centers: ESC (1000+ projects)
– Fellow: Society of Mfg. Eng, Society of Industrial Engineers
• Managing Director (Gus Gustafson)
– P&G, PepsiCo Plant Manager
– Entrepreneur: Int’l housing, Software, Contract Manufacturing
• Senior Fellow (Tom Brinker)
– Air Products: Director, Enterprise & Analytical Solutions
• Industry Mentors
– Experienced industry subject matter experts (SME’s)
• Students/Faculty
– Undergraduate to PhD-Engineering/Business/Arts and Sciences
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ESC Unique Value Proposition
• Layered mentoring with world-class professionals
• High return-on-investment industry engagements
• Interdisciplinary teams and subject matter experts
Additive
Manufacturing
Competitive
Differentiators
Leadership
Development
Systems
Approach
Collaboratory
at the
Enterprise Systems Center
Predictive
Analytics
Layered Mentoring
with World-Class Professionals
Founder
Director –
Analytical
Solutions
President
Founder
Layered Mentoring Benefits
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Beyond internships - professional engagements
Identified deliverables - full accountability
Project focused – minimum 5X ROI
Layered mentoring
– 20% Mentor/80% student
– Gantt chart, weekly reports, regular formal
milestone presentations to executives
– Results not activities
– Industry partner relationship consistency
Sample – Industry Partners
Resources Valued by Industry Partners
• Extra pair of dedicated hands
• Special skills and expertise
• Training and education (technology transfer
vs. technology dependence)
• Economical option—blended student rates
Spring 2010 – Fall 2011
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Companies
22
Projects
73
Undergraduate students
114
Graduate students
40
Majors
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ESC Project Team Structure
ESC Relationship
Manager
Manager
Staff
Department 4
Ph.D.
Students
Masters
Students
Undergrad
Department 3
V.P.
Department 2
Supervisor
Faculty
Department 1
Industry Layered Mentoring
College of Business & Economics
College of Education
College of Arts & Sciences
Chemical Engineering
Civil & Environmental Engineering
Computer Science & Engineering
Electrical & Computer Engineering
Mechanical Engineering
Material Science & Engineering
Industrial & Systems Engineering
ESC Layered Mentoring
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Industry Mentor
ESC Mentor
(Consultant)
Project #3
Project #1
Project #2
Industry Relationship
Manager
Strategic Industry
Relationship
Project Task Group 1
Typical Project Examples
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Alpha Packaging- Energy and Scrap Reduction System Efficiency
Avantor- ERP Process Mapping/Capacity Utilization
Bimbo CIy- Global Carbon Footprint Measurement System Design
Eagle Rock Technologies- Product Design Innovation
Freedom Sciences- Technology Training
Harvel Plastics- Productivity Improvements/Energy Efficiency
Lehigh Valley Hospital Network- Introduce Activity Based Cost Accounting
Matrix Services- IBEW Training: New Technology & Boomer Replacement
Micro-Clean- ISO9001 Certification/Marketing
Nestle Waters- Energy Efficiency System Design and Measurement
Sharp Corp.- Energy Efficiency and ERP System Capability Study
St. Luke’s Hospital- Patient Satisfaction at Primary Care Practices
Types of Projects
• Senior Class Project- 2 to 3 students/6 hours
per week (Fall/Spring/generally IE)(180 hours)
• Summer Project-1-2 students/480 hours per
student/full time
• Fall Project-Coop-1 students/480 hours per
student/full time
• Grad-student Project- 10 to 20 hours/week
(anytime)
• Short Project- customized (anytime)
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Industry Partner Testimonials
Over 100 companies; 1000+ projects since inception
“The Enterprise Systems Center approach to student-based projects is more effective than other
schools. Its use of layered mentoring and commitment to deliverables adds value to the
relationship.” Rusty Moore, Plant Manager, Kraft Foods, Inc.
“The innovative approach to combining EE and IE processes to energy reduction resulted in
six-figure annual savings with no capital investment in a LEEDS Gold plant!.”
Peter Rittenhouse, Supply Chain Director, Nestle Waters, NA.
“Students must differentiate themselves along the lines of leadership skills, interpersonal
skills, broad (global) experiences and teambuilding skills. Leadership is the single
biggest differentiator and is uniquely taught in the Leadership Lab. John McGlade,
CEO, Air Products & Chemicals, Inc.
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New Initiatives
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Supply chain
Sustainability
Predictive analytics
Additive manufacturing
Sustainability
Walmart
Energy &
Climate
Natural
Resources
Material
Efficiency
People &
Community
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Lehigh Center for
Sustainable Mfg.
Process energy optimization
Carbon footprint reduction
Material usage efficiency
Manufacturing sustainability
education and training
Advanced Analytics
• Use data to find insights, solve industry
problems, improve decision making
• Determine the best use of resources, where to
focus, identify future strategy
Analytics Project Approach
• Data Preparation
– Understanding
– Quality review – accuracy, completeness
• Data Analysis
– Visualization
– Statistics – histograms, correlations, etc
• Analytics & Data Mining
– Discover the patterns, insights, answers to questions
• Recommendations
– Actionable outcomes
Advanced Analytics – ESC Projects
• Financial Services
– Defaulted / Tardy borrowers
• Pharma
– Sales force effectiveness
• Rail / Highway
– Maintenance
Additive Manufacturing
• Member NAMII
• America Makes and RAMP
funded projects
– Modular home modeling
– Metal casting patterns and molds
– New product prototyping
• Lehigh 3D Printing Lab
• ProtoCAM founder - mentor
National Recognition
Sustainability – Advanced Analytics
Lehigh ESC Project
Cover Story
Leadership Development Awards
Innovation and
Leadership Residency
US Dept. of Labor Award
“Workforce Innovation in
Regional Economic
Development”
Industry Leadership
& Collaboration
“Award of Excellence”
Leadership Development Course
IIE Innovative Curriculum Award
Guest
Leader
Series
Fortune Most Powerful
Women Entrepreneurs
VP-Leadership
Rodale, Inc.
Project Opportunities?
• What is keeping you up at night?
• Where do you have an itch?
• What’s not making its way to the top of the list?
Cost reduction?
Innovation/Product development?
Process improvements/Efficiencies?
Supply chain improvements?
Technology implementation?
Market research/Marketing/Branding?
Using Advanced Analytics for new insights?
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Feedback?
• Discussion
• Questions
• Next Steps
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Thank You