Transcript IMPLEMENTING ORGANISATIONAL MOBILITY SOLUTIONS SUPERINTENDENT LANCE MARTIN Overview • Overview of WA Police • Overall Communications Program of Work • Challenges in implementing state wide.

IMPLEMENTING ORGANISATIONAL MOBILITY SOLUTIONS
SUPERINTENDENT LANCE MARTIN
Overview
• Overview of WA Police
• Overall Communications Program of Work
• Challenges in implementing state wide in-vehicle
mobile data
– Private versus public networks
– WA Police approach
– Benefits
• Review of mobile devices and applications in use
• Next steps – Next Generation Mobility
WA Police Overview
The Western Australia Police (WAPOL) is the world’s largest by area
single police jurisdiction
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Comprises over 5,000 police officers and 1,000 civilian support staff
Operates over 1,100 vehicles
Covers an area of almost 2.5 million square kilometres
Serves a community of over 2 million residents
Organisational structure
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Metropolitan Region
Regional WA
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14 districts
162 police stations
Challenges
Recent History
• In 2006/7 Western Australia Police implemented an in-vehicle mobile
data solution (TADIS) to 450 metropolitan based vehicles via a Police
privately owned data network over the greater metro area. In 2010
coverage of the private network was doubled.
• This system provides Police access to
state and national inquiries, mug
shots, full tasking information, vehicle
tracking, electronic mapping and floor
plans.
Issue in 2010
• State wide standardisation of service
delivery
• Cost to implement a state wide data
network.
Proven and Demonstrable- Approach
Police had trialed a Telco based network to supplement the
existing privately owned data network with 15 devices.
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Connectivity via Police firewalls and message switch was proven
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Solution was based on same client (Motorola PDMC) as TADIS
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Majority of same hardware platform used was exchanged for a Next G
modem via existing Ansaldo STS contracts
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Security provided via client encryption and other agency security
Outcome
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Low data costs, low implementation costs
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Trial successful
February 2010 statewide Regional implementation commences
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350 in-vehicle mobile data implemented
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Designs, approval and installations – “in-house”
Logistics
Majority of vehicles to be built in Perth
• In order to support the training and business change, six vehicles
were aggressively targeted per regional district
• More efficient use of resources, larger volumes possible
Close liaison with Fleet Services
• Moving order of vehicles to be replaced to arrange
the initial 6 per district
• Ensure priority of vehicle replacement for those
with data
Leverage the culture
• Provide a number opportunistic “windows”
• Implement a mobile installation team to finalise
installs.
Supportability
Much of the support approach is standardised with the
metropolitan area with increased focus in some areas:
Data Updates
• Some data updates are too large for “over the air” updating.
Files are updated on vehicle commissioning (6-12 month)
Fault Diagnosis
• More initial in-depth analysis to
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reduce the travel overhead.
Regional support via private
contractors where necessary
Improved quality control on
installation.
Business Change
Two Part Plan
• Provision of standardised tools for inquiries state wide
• Standardised call taking and dispatch
Approach
• Initial 2 week training and business
engagement
• 3 regional visits to maintain impetus
Outcome
• Inquiry component well received
• Standardised tasking, dispatch, GPS
tracking and centralised control required
ongoing refinement
Benefits
The introduction of mobile data in regional Western Australia
has revolutionised Police operations.
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Increased officer safety and accountability
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Operational inquires have increased 25 fold
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Standardised business processes state wide
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Human Resource savings
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12.7% reduction in volume crime
Network availability has remained compatible with the private
network.
The use of mobile data puts the right officer at the right place
with the information to “do the job right”.
Review of mobile devices and
applications in use
Tactical
Pervasive
Mobile Data
Investigative
Administrative
Tactical
TADIS (in vehicle)
TADIS Lite (PDA)
Investigative
Planned Forensic Digital Data
Administrative
TADEX
TADISLiteR (trial)
TADISLite – Handheld mobile data
Police have implemented 435 TADISLite state wide with the
following uses:
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Mobile data access for foot patrols, canine units, mounted
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units and bike patrols.
Motorcycle patrols and drug and breathalyser buses.
Crime investigations where mobile data access is required
away from the vehicle.
Replacement of in-vehicle mobile data for marginal users.
Fast tracking mobile data into remote areas impacted by the
logistics of a vehicle installation.
Mobile Data Investigative –Forensic 1/2
Digital Forensic case, exhibit and evidence management system:
• State wide, mobile data,
evidence acquisition and
management system
• Managing the bulk of Forensic
activity
• Integrated into other Police
systems
• Linked to support agencies
• Browser based, similar in
principle to using MS Internet
Explorer.
Mobile Data Investigative –Forensic 2/2
Ruggedised
Tablet PC
IMS
Secure
Mobile NextG
Forensic
Officer
Enterprise
Service Bus
System
Interfaces
CAD
Ruggedised
Laptop
(CSI & Volume Crime)
Auditrak
Audit Logs
Smartphone
(Future)
READ-ONLY
FORENSIC REGISTER
Web Application
Limited FR access
for Non-Forensic
Officers
Forensic
Officer
WAPol
Desktop PC
PathWest
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WAPol
Desktop PC
Non-Forensic
Officer
Mobile Data – Administrative
TADEX
• Change of approach, rather than
monolith system, taking COTS product
and use tools to enhance security and
supportability.
• Link of tactical data to normal office
requirement ie email, Microsoft office
products, web…
• The input options are critical
Next Steps - Vehicle Mobility Project
WA Police have worked with NSA on the development of a
next generation police vehicle.
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Improved power management
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Integrated Video Management
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Automatic Number Plate Recognition
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Multi network access
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Integrated systems
Key current activities
• Migrate from a concept car to a production system
• Develop corporate infrastructure to support vehicle systems
• Benefits tracking and assessment
Questions ?
Lance Martin APM
Superintendent
Business Technology
Western Australia Police