Regional Seminar Series Value Now with Enterprise Services Beth Murray Enterprise PI Administrator RockTenn 11-August-2009 Empowering Business in Real Time. © Copyright 2009, OSIsoft Inc.
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Transcript Regional Seminar Series Value Now with Enterprise Services Beth Murray Enterprise PI Administrator RockTenn 11-August-2009 Empowering Business in Real Time. © Copyright 2009, OSIsoft Inc.
Regional Seminar Series
Value Now with Enterprise Services
Beth Murray
Enterprise PI Administrator
RockTenn
11-August-2009
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Overview
• RockTenn – Who & Why
• Justification
• Implementation
• Adoption & Utilization
• Results
• What’s Next for PI at RockTenn
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Who is RockTenn?
• One of North America’s leading manufacturers of
paperboard, containerboard, consumer and corrugated
packaging and merchandising displays
• Annual net sales of approximately $3 billion
• Founded in 1936 and operates manufacturing facilities
throughout the United States, Canada, Mexico,
Argentina and Chile
• 11 Recycle Paperboard Mills, 1 Recycle Container-board
Mill, 1 Bleached Board Mill
• 90+ Converting Plants
• Headquartered in Norcross, Georgia
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Challenges and Obstacles
Our Challenges
– Controlling Costs (Energy, Fiber, Labor, and
Maintenance)
– Producing Consistent, High Quality Paperboard
– Operating at Maximum Reliability and Efficiency
– Using Data to Drive Process Improvement – Six Sigma
The Obstacles
– Mis- & Missing Information
– No History, No Visibility, No Real-Time Feedback
– You don’t know you need the data, until you need the data
“The discouraging part of process improvement is trying to get a complete
set of data together in one place. When it is too hard to get, you have to
leave it out of the analysis. We are missing opportunities to act on
information and save money”
General Manager, Cincinnati Mill
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
How Do We Remove Obstacles?
Implement a highly flexible and configurable
enterprise-wide information system to:
– Collect and archive detailed, actionable data from
all existing processes and systems
– Put data on any desktop, laptop or monitor across
the company
– Provide tools for reporting and analysis
– Empower users to make informed decisions
Home Grown?
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Empowering Business in Real Time.
Third Party? .
© Copyright 2009, OSIsoft Inc. All rights Reserved.
The Proposed Solution . . .
PI System
Enterprise Services
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Enterprise Program Agreement Services
Under an executed Enterprise Program Agreement, customers have access
to a cumulative knowledge base built upon 25 years as an industry leader.
Available services include:
Enterprise Program Agreement
Access to
Center of Excellence
Architecture
Assistance
OSIsoft
Installation/
Configuration
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Software
Upgrades
Enterprise
Project
Manager
Empowering Business in Real Time.
Training
Asset
Monitoring
Extranet
© Copyright 2009, OSIsoft Inc. All rights Reserved.
How Do We Justify the Investment?
Energy!
Actively pursue energy cost reduction through
the capture and review of data to:
Monitor and adjust process to run at higher efficiency
Alert to energy excursions and correct them quickly
Create an energy balance to find heat recovery opportunities
Monitor and analyze energy market pricing to adjust plant
consumption patterns
– Optimize energy per ton with other process inputs
– Determine unit ops energy cost and benchmark all mills
–
–
–
–
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Why Energy?
•
One of the top three costs
Fuel – Fiber – Folks
•
•
•
$170 million per year
19 million MMBtu equivalents per year
90% used by the 12 paperboard mills
We can’t control the energy markets
We Can Control Our Energy Usage
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Implementation Strategy
• Business Unit driven, not IT
• Deploy rapidly, 10 locations in 12 months
• 11th installed March’09, 12th installed July ‘09
• Scope: Connect to what’s available
• Initially one of three types of process data
• Single internal resource = Reliance on
Enterprise Project Mgr (EPM) & Field Service
Engineers
• “Install it and they will come.”
• Standardize or Customize?
• Plant-led development and adoption
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
RockTenn PI Installations
St. Paul
Missisquoi
Aurora
Battle Creek
Solvay (future EA)
Eaton
Stroudsburg
Chattanooga
Cincinnati
Dallas
Seven Hills
Demopolis
Norcross
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Installation Summary
• 10 Mill Locations + Corp. Office in first 12
Months
– OSIsoft Field Service Engineer On Site 11 weeks
• 1 installed Q1 2009, 1 installed Q3 2009
– OSIsoft Field Service Engineer Remote
•
•
•
•
•
•
•
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Average 750 connections per day
>100,000 Tags
10 Different Interfaces
84 Interface Instances
OSI Network Op Ctr (NOC)
Quarterly Reviews
Center of Excellence (CoE)
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Installation Details
We did not know what we did not know!
• Initial Schedule was too aggressive
• On site survey with plant engineer and IT
• The hardest part of the installation often determining
how to connect to the data. Upgrades and OPC servers
had to be purchased.
• Scheduled installation week with OSI.
• SMS deployment package for PI client software.
• Establish remote access to interface nodes.
• Allow OSI’s NOC to log into our PI servers.
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Getting Started
• Training and Awareness
What is PI?
Initial training during installation week
Purchased 6 laptops and wireless hub
Individual user specific training with CBTs & EA
Training Vouchers
– On-site group training with EPM, CoE & Learning
Labs
– Power Users: tag admin and advanced topics
–
–
–
–
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
What is PI?
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Pie? Mmmm. Blackberry.
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
An Irrational Number?
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Something Greek?
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
A Private Investigator? Sort of . . .
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Like Magnum P.I.?
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
No!
PI = Plant Information
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Bringing Data Together
Front Office
Systems
Internet /
JDE Financials
Intranet
•Accounts Payable
•Accounts Receivable
•P&L Data
•Time & Attendance
•Energy prices
•Invoice Search
•Backlog
•Sales
OSI PI
AS/400 Mill System
Business / MES
•Order Entry
•Customer Service
•Scheduling
•Production
•Roll Labeling and Tracking
•Quality Lab
•Shipping / Inventory / Backlog
•Invoicing / Sales
Data Historian
Scanners &
Gauging Systems
Plant Floor
Systems
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Power House
•Gas
•Oil
•Steam
•Electricity
Empowering Business in Real Time.
Process Controls
and Metering
•DCS
•PLCs
•Recorders
•Meters
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Commonly Used Features
• PI DataLink
• PI ProcessBook
• PI ProfileView - 3D display of paperboard sheet
• RtAlerts
• Transpara Visual KPIs
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Acceptance & Utilization
Mixed mill management support
At least one “early adopter” at each mill
Application development driven by local needs
Divisional priorities identified with CoE Value
Realization Process (VRP)
• Requires both Subject
Matter Experts and
PI Experts
•
•
•
•
Ease versus Return on Investment
Eas
e
10
Low ROI, Easy
High ROI, Easy
Corporate staffing
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Product Awareness
8
Training Strategy
Common Displays
Equipment Condition
Monitoring
X-Y Charts
for KPI
7
Statistical Quality
Control
mP and
Interface monitoring
Reel Browser
Real time Reel
Reporting
PI Profile
6
Winder and Roll Slitting
Streak detection
Pulping
Reporting
MP2Process
Integration
5
• Utilization?
KPI Implementation
Electric energy useage
Rovisys Rollout
AS/400 Integration Roadmap
Preventive Maintenance
4
3
Low ROI, Hard
High ROI, Hard
2
1
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Empowering Business in Real Time.
0
0
1
2
3
© Copyright
2009, OSIsoft
Inc.
All rights
Reserved.
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5
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9
10
ROI
Utilization Tool – PI-Processbook Add-in
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Results
• Energy Reductions > $1,000,000
•
•
•
•
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Fewer Customer Complaints
Improved Paper Machine Efficiency
Standardized Visualization & Benchmarking
Six Sigma Process Capability Analysis
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
The PI Effect: Energy Reduction
• Initial PI installation, Oct. 2005
• Began using PI trends to monitor pulper steam
usage
• Made procedure changes to limit pulper steam
usage
• Reduced steam usage 41%
• Reduced boiler gas consumption 23%
• Half of gas reduction attributable to pulper
steam
>
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$1,000,000
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Visibility of Steam Usage…
Beater Room Steam Flow
TAG0105
9834.4
PPH
25000
20000
15000
Aft
er
10000
Beater Room Steam Flow
25000
TAG0105
9916.7
PPH
5000
20000
0
11/19/2005 12:00:00 AM
35.00 days
12/24/2005 12:00:00 AM
Beater Room Steam Flow R03 CH05
15000
Bef
ore
10000
5000
0
6/7/2008 12:00:00 AM
27.00 days
7/4/2008 12:00:00 AM
Beater Room Steam Flow R03 CH05
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
...Lowers Boiler Gas Consumption
#1 Boiler Gas Flow
TAG0055
3.7366
MCFH
100
90
80
70
60
55%
Aft
er
50
40
#1 Boiler Gas Flow
100
30
TAG0055
40.156
MCFH
90
20
80
10
70
0
11/19/2005 12:00:00 AM
#1 Boiler Gas Flow R02 CH05
Bef
ore
35.00 days
12/24/2005 12:00:00 AM
60
50
42%
40
30
20
10
0
6/7/2008 12:00:00 AM
27.00 days
7/4/2008 12:00:00 AM
#1 Boiler Gas Flow R02 CH05
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
...The Fastest PI Savings
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Customer Complaint Reduction
• Plant received a warp complaint
• Manually researching quality and process data
was time consuming and inconclusive
• Reviewing the PI ProfileView images revealed
back edge caliper and moisture streaks
• Corrective action
– Use PI process trends and RtAlerts to notify supervisors of
variances
– Created a spreadsheet that captures all quality and process
data for each reel in real-time
• Results – reduced warp complaints and claims
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Plant Profile
Caliper
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Empowering Business in Real Time.
Basis Wt
Moisture
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Paper Machine Efficiency
• PM experienced more breaks and lost time due
to draw variations
• Developed a dashboard with R-Y-G indicators
for tight and loose draws
• PM efficiency has improved by one percentage
point
• 1% efficiency improvement equals 2.5 TPD
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Draw Indicators
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
1% Improvement in Efficiency
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Standardize Displays & Benchmark
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Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Buy / Gen Decision Tool
37
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Standard Report
38
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Visual KPI Add On Display
39
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Power Users
• Monthly conference calls
• Semi-annual face-to-face meetings
• SharePoint portal for collaboration &
information
• Share and leverage applications across all mills
• Discuss standards and naming conventions
• Learn new tools and software
• Create RtAlerts
• CoE involved in many of the above items
40
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Lessons Learned
• Planning vs. Speed – It’s a tradeoff
• Engage IT in project planning
42
Empowering Business in Real Time.
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Value Later with Enterprise Services
Next Steps:
Ongoing Enterprise Services
Bi-Weekly
Calls
Center of Excellence
and Value Realization
Software
Upgrades
Corporate
Dashboard
Learning Labs
43
Empowering Business in Real Time.
Training
Asset
Monitoring
Extranet
© Copyright 2009, OSIsoft Inc. All rights Reserved.
Thank you
© Copyright 2009 OSIsoft, Inc.
777 Davis St., Suite 250 San Leandro, CA 94577