Transcript Factory Physics and Six Sigma Concepts for Healthcare Engineering and Management John Nelson, MSIE Current Research Interests -Objective: Improving Overall System Performance in Outpatient Primary.

Factory Physics and Six Sigma Concepts for Healthcare
Engineering and Management
John Nelson, MSIE
Current Research Interests
-Objective: Improving Overall System Performance in Outpatient
Primary Care
-Method: Testing Routing Policies using a Computer simulation
Integrating Patient Flow and Call Center Models
-Importance: Benchmarking Practices for Primary Care and
Sensitivity Analysis for Process Times associated with Switch to
Electronic Medical Records
How this course Prepared Me
-Introduced me to my research project and the contacts needed at the
primary care clinics
-Provided me with background with which to understand the
challenges and opportunities that exist when working in a health care
environment
-Showed Importance viewing problems from many different
viewpoints
Experiences in Working in Healthcare
-Parts Versus People – The Personal Experience
-Restrictions Imposed working in a Healthcare Setting
-Opportunities Available for Improving Healthcare
-Experiences with Healthcare Professionals