Technology in the Academe: Teacher Attitudes and Strategies in Managing Computer Resistance By Ma.
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Technology in the Academe: Teacher Attitudes and Strategies in Managing Computer Resistance By Ma. Regina Hechanova Ma. Regina Estuar Elizabeth Grozman Arlene Ticzon Where is computer being used in the academe? Computers are used for Example Admin Purposes Computerization of Student Information System As a subject matter Computer Electives As an aid in instruction CAIs, Simulations Reasons Faster access to information Mandatory; Knowledge Workers Adjust to new learning styles; Pedagogical benefits. What efforts have been done to promote technology use? • Government contributions – Modernization Program by DECS (1996) – Center for Education and Technology • Private sector contributions – – – – Establishment of IT educator groups Donations for laboratories Training for public school teachers Providing ICT infrastructure and internet access to schools Research in ICT use • • • • Effectiveness of use of ICT in the classroom Accessibility Issues Technology Adoption Technology Management Variables in this study RESISTANCE/ ACCEPTANCE OF TECHNOLOGY Technophobia Attitudes Management of Resistance TECHNOLOGY ADOPTION Previous Works • Technophobia – (Jay, 1981) • Individual’s resistance to talking about or even thinking about computers • Fear or anxiety about computers • Hostile or aggressive thoughts about computers – (Weil, Rosen, & Sears, 1987) • Feelings, thoughts and beliefs about present or future interaction with computers/computer related technology Previous Works • Manifestations of technophobia – – – – Anxiety in using computer technology Negative attitudes about computers Negative cognitions Critical self dialogues when interacting with or contemplating future interaction with computer • Technophobe – Severe reactions on all dimensions or mild discomfort on a single dimension Technology Adoption Study • Positive Effects – Facilitated student learning – Greater discussion and sharing – Increased quality of output of student • “Negative” Effects – Teaching became a more expensive endeavor – Content is sacrificed for communication How IT Use is Managed? • What strategies have organizations used to manage computer resistance? – Time, Expertise, Access, Resources, Support (Leggett & Persichitte, 1998) – Technology and Change in Organizations (Hechanova & Dioquino, 2003) Components of the Study • Component 1 – Measured technophobia (Weil & Rosen’s Scale) • Component 2 - Measured attitude towards a specific technology : online learning and teaching (Estuar’s Attitude Scale) • Component 3- Survey of how IT is managed in schools – Do you experience resistance? Why? – What strategies did you employ to manage resistance Results of Technophobia Study • Incidence of technophobia – In terms of anxiety, 1 out of 4 teachers reported high – More on feelings (affect) rather than thoughts (cognition) • Factors influencing level of technophobia – Type of School • Public school teachers more technophobic than private schools – Age • Older teachers are more technophobic than younger teachers Results of Attitude Study • Positive Attitudes – Presence of technology • Accessible • Available – Functionality of technology • • • • Interactive Beneficial Innovative Efficient • Negative Attitudes – Cost • expensive – Perceived difficulty • • • • Time consuming Tedious Confusing, Difficult Frustrating – Distrust • Unreliable • Intimidating Gender Difference: Female teachers view online teaching as important but more tedious. Sources of Resistance • Lack of Skill • Fear of technology • Difficulty in using computers • Resistance to change • Lack of exposure • Lack of awareness for value, fear of downsizing, no need for computers • Difference – Public school teachers have greater fear of technology than private school teachers Strategies in Managing Resistance • Providing computer training programs • Information dissemination • Ensuring user-friendly computer • Identifying computer use as a key-strategy • Requiring computer skills • Providing user support • Difference – A greater number of private schools require computer skills in hiring as compared to those in the public schools Discussion • Technophobia – is real in the academe – is manifested in terms of anxiety rather than cognition – is correlated with age • Attitudes – Positive attitudes focus on cognitive aspects – Negative attitudes focus on affect Discussion • Differences in Public Schools and Private Schools – Incidence of technophobia – Fear of technology – Computer Skills in Hiring Conclusion • Resistance stems from both individual and organizational issues • Need for a systems approach in ensuring computer adoption in institutions Conclusion • Individual Level – Need to measure attitudes and direct strategies towards creating a more positive environment for technology use – Profile of users and non-users • Organizational Approach – – – – – Human Process Leadership Techno-Structural Skill Building Resources