Transcript The VICTORIOUS Project team Angela Joyce, Sue Timmis, Jasper Tredgold (Bristol) Enhancing Student Mobility in a Digital World Axelle Devaux, Nathalie Sonveaux (Coimbra Group) Denise.

The VICTORIOUS Project team
Angela Joyce, Sue Timmis, Jasper Tredgold (Bristol)
Enhancing
Student Mobility in a Digital World
Axelle Devaux, Nathalie Sonveaux (Coimbra Group)
Denise Haywood, Jeff Haywood (Edinburgh)
Isabel Perez (Granada)
Louwarnoud van der Duim (Groningen)
Jeff Haywood
Kamakshi
Rajagopal, Steven Verjans (Leuven)
Anthony Baldry, Alessandra Vasari (Pavia)
Anna Marchi, Cesare Zanca (Siena)
Vice
Knowledge Management, Chief
Aune
Valk Principal,
(Tartu)
Matti
Lappalainen
(Turku) to the University
Officer
& Librarian
Information
Professor of Education & Technology
The VM-BASE Partnership
University
of Edinburgh, UK
EuroPACE
ivzw (BE)
Katholieke Universiteit Leuven (BE)
Coimbra Group ASBL (BE)
Katholieke Hogeschool Leuven (BE)
[email protected]
– European Students’ Union (BE)
University
of Tartu (EE)
www.homepages.ed.ac.uk/jhaywood
BEST - Board of European Students of Technology (FR)
University of West Hungary - Faculty of Geoinformatics (HU)
Helsinki University of Technology, TKK Dipoli (FI)
Laurea University of Applied Sciences (FI)
SUMIT Seminar, Warsaw,
October 11-12th(UK)
2007
University
of Edinburgh
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Enhancing Student Mobility in a Digital World
European Developments in Higher Education
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Education & Training 2010
Bologna Process
European Higher Education Area / Research Area
ECTS
Diploma Supplement
Erasmus & Erasmus Mundus Programmes
and more…
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Digital technologies in universities
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Learning and teaching with technology (e-learning);
Digital libraries (e-journals, e-books, online databases & help);
Integration of digital databases holding staff, student and
course records;
Portals as single gateways to digital resources;
Email as the major/dominant communications channel;
Single/reduced sign-on to authenticated systems (portal,
email, library);
Secure off-campus access to restricted resources (VPN,
proxy);
Websites as major/dominant method information provision.
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Enhancing Student Mobility in a Digital World
Digital natives
Net Generation
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Enhancing Student Mobility in a Digital World
The digital student in 2007
Uses:
 Laptop/PC/internet frequently & from a variety of locations
 Lots of digital information sources, possibly preferentially to
physical
 Chat, email, sms, blog, social network software (friendster,
myspace, youtube)
 Mobile/smart phones - PDAs
Likes/expects:
 Fast & seamless services
 Universities to be online & reliably accessible
BUT….
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Sometimes it’s easier to get into a Second Llife tutorial than
to get access
to a computer
host university
Enhancing
Student
Mobilityatinyour
a Digital
World
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Enhancing Student Mobility in a Digital World
There is now also an increasing emphasis on virtual
mobility in education (ie taking courses from another university
(country) by distance learning methods, esp digital – e-learning)
EC eLearning Programme…
“Development of existing instruments, in particular those concerning
virtual mobility as a complement and reinforcement for physical
mobility (virtual Erasmus); recognition and validation schemes (based
on ECTS); information and guidance services, and any other
synergies between virtual and traditional models.”
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Enhancing Student Mobility in a Digital World
physical mobility = a proxy for virtual mobility
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Little virtual mobility at present in European traditional
universities and so special cases = special efforts
Digital identities, access, facilities, services all affect
most on-campus (traditional) students
Transfer between universities raises challenges to
universities to give visiting students fast & automatic
digital rights/routes/support
If we do not (cannot) automate & simplify our
services to traditional visiting students, virtual
mobility will be difficult to implement
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Enhancing Student Mobility in a Digital World
VICTORIOUS methodology – triangulation of sources
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Desk research and case studies - find the right questions
Student perspective:
 Interviews  Identify right issues
 Survey: online  2400 responses
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University perspective:
 Survey: online, multiple people in 1 univ  55 responses
 Staff interviews: explore reasons for some of the findings
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Pilots: testing some possible enhancements to the virtual
experience, and their organisational consequences
Seminars: getting feedback on intermediate results
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Enhancing Student Mobility in a Digital World
Topics & themes
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Before, during & after exchange period
Student perspective:
 Access to digital services & support
 IT (access to computers), library, e-learning
 Access to home services while abroad
 Continued access to host service when back home
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University perspective:
 Libraries, ICT provisions, Student records/Registry, International
Offices and e-learning
 Specific services for outgoing & incoming students?
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Enhancing Student Mobility in a Digital World
Topics of pilots
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Quality of information about the host university
Assessing and attenuating digital culture shock
Exchanging and transferring e-learning materials between
universities
Feasibility of a European course information database
Feasibility of using Shibboleth for digital identity sharing
Providing advice and support to outgoing students
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Enhancing Student Mobility in a Digital World
Outcomes of research
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Research results published
Recommendations formulated
Practical checklists for all relevant stakeholders
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Available as (online) publication at
http://www.victorious-project.org/
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Enhancing Student Mobility in a Digital World
The free moving
student?
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Enhancing Student Mobility in a Digital World
Results from student perspective
Digital culture shock:
 highly integrated online services
 less integrated online services
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“None at all: completely out of touch with modern technology!
Everything was paper forms.”
“The information online to which I have had access were all
relative to the previous academic year, the most part of it were
mistakes”
“I did use them but only the last month when I finally got my
account ”
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Enhancing Student Mobility in a Digital World
Results from student perspective
Information provision is weak
 Hard to find – mainly in local language only
 Insufficient focus on needs of visiting students
 No or limited peer network for visitors
Resourcefulness is needed
 Internet cafés for access to PC and Internet
 Use services of home university (library access, etc.)
 Sharing of passwords
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Enhancing Student Mobility in a Digital World
Results from university perspective
Business processes directed at on-campus students
 Physical presence needed for many services
 Particularly libraries
 International offices not very concerned with university’s
digital services
More services for incoming than for outgoing student
 “Out of sight, out of mind?”
 Remote access to distant learning materials not obvious
 Awareness of problem is rising
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Enhancing Student Mobility in a Digital World
Recommendations
For universities
 Providing good, structured, up-to-date info is ‘easy’
 Easier enrollment and registration needed – pre-arrival?
 Specific training and support for use of digital services
 Collaboration across internal bureaucratic borders
For students and their associations
 More wide-thinking in planning visits / virtual participation
 Seriously consider everything that might go wrong (it will !)
 Collect and share experiences and solutions
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Recommendations
For European, national & regional agencies
 Provide single search for course/programme information
 Single digital identity system(s) for students / staff
 e.g. high-level (national) federations for Shibboleth
 Easier Internet access (eg EduROAM)
 Help remove digital barriers
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Enhancing Student Mobility in a Digital World
PLANNED OUTPUTS:
Orientation guidelines for students
Codes of good practice in designing pre-selection tests for students
Blue print for preliminary courses for students preparing for a physical
Erasmus exchange
Guidelines on assessment and evaluation tools
A study on a Virtual Alumni Association for Erasmus students
A manual on ‘good-practices in e-coaching’
A manual with validated procedures and recommendations for blended
mobility activities at institutional, network and European level
Follow-up project
http://vm-base.europace.org/
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Enhancing Student Mobility in a Digital World
Let’s try to make the (virtual) exchange visit more agreeable
and decrease the (digital) culture shock
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Enhancing Student Mobility in a Digital World
And so, we meet at this SUMIT Seminar:
“Enhancing Student Mobility in a Digital World:
Focusing on an enlarged Europe”
Over next two days we shall:
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Share views of what we are doing to facilitate student mobility in an
increasingly digital higher education
Identify specific issues for the recent/future EU member states
Identify ways to work together to enhance the experiences of
incoming and outgoing students across Europe
Afterwards:
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Produce a book/e-book of our deliberations & good practice
examples
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