Complete Contact CRM v3.1 Presentation (2009)
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Transcript Complete Contact CRM v3.1 Presentation (2009)
Complete Contact CRM
Feature Overview
Uruhun, Inc.
Established in 1993
100% Independent
Deep background in the Electronic
Components Broker/Distribution
Industry
Complete C ct CRM has been in
non-stop development since 1999
Our Goal: Help our clients be more
productive and profitable
Easy of Use
Contact Management
Requirement Tracking
Customer and Vendor Statistics
Sourcing Tools
Full Ordering System
Full RMA System
Inventory Functions
Accounting Interface
Familiar Interface
Flexible
Workflow
Familiar Interface
Flexible
Workflow
Familiar Interface
Flexible
Workflow
Shipping
Prospects
Management
• RMA
• Payments
Customer
Management
Receiving
Purchase
Order
Requirement
Sourcing
• Emails
• Faxes
• Online Services
Sales Order
Customer
Quote
Prospect Pools
Call Scheduling and Alerts
Email Broadcast
Unlimited Groups
Unlimited Templates
Custom Information fields
History, history, history…
Import BOMs
Automatic Import of Requirements
from Online Services and/or your
web-site
Full history, history, history…
Equivalents and Alternates
Requirement Workflow
Requirement Management
Automatic Vendor Ratings
Automatic Customer Ratios
Readily available statistics
Easy Import of Inventory, Excess and
Offers Lists
Automatic import of Inventory, Excess
and Offers Lists
Part History
History everywhere
Part Search
Email/Fax Broadcast
Email to Groups
OnLine Service Integration
Vendor Auto Responses
Vendor Quotes
Customer Quotes
Sales Orders
Purchase Orders
Flexible Allocation
Invoicing
Quick Quote
Item Details
Receiving/Shipping
Bar-coding
Full Traceability
Inventory Audit
Inspection Report
Consignments
Discrepancies
Request Based RMA System
Customer RMAs
Vendor RMAs
QuickBoooks Interface
No double-entry
Export SOs
Export POs
Export Receipts
Export Invoices
Export Payments
Dashboards
Direct Tracking
History
Reports
Multi-Level Security
Security per Department
Security per Screen
Security per User
Proactive Support
Fast action on issues
On-going development
Incremental updates
THANK YOU
by:
Uruhun, Inc.
Phone: 631-757-9825
Email: [email protected]