Transcript Complete Contact CRM v3.1 Presentation (2009)

Complete Contact CRM
Feature Overview
 Uruhun, Inc.
 Established in 1993
 100% Independent
 Deep background in the Electronic
Components Broker/Distribution
Industry
 Complete C ct CRM has been in
non-stop development since 1999
 Our Goal: Help our clients be more
productive and profitable
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Easy of Use
Contact Management
Requirement Tracking
Customer and Vendor Statistics
Sourcing Tools
Full Ordering System
Full RMA System
Inventory Functions
Accounting Interface
 Familiar Interface
 Flexible
 Workflow
 Familiar Interface
 Flexible
 Workflow
 Familiar Interface
 Flexible
 Workflow
Shipping
Prospects
Management
• RMA
• Payments
Customer
Management
Receiving
Purchase
Order
Requirement
Sourcing
• Emails
• Faxes
• Online Services
Sales Order
Customer
Quote
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Prospect Pools
Call Scheduling and Alerts
Email Broadcast
Unlimited Groups
Unlimited Templates
Custom Information fields
History, history, history…
 Import BOMs
 Automatic Import of Requirements
from Online Services and/or your
web-site
 Full history, history, history…
 Equivalents and Alternates
 Requirement Workflow
 Requirement Management
 Automatic Vendor Ratings
 Automatic Customer Ratios
 Readily available statistics
 Easy Import of Inventory, Excess and
Offers Lists
 Automatic import of Inventory, Excess
and Offers Lists
 Part History
 History everywhere
 Part Search
 Email/Fax Broadcast
 Email to Groups
 OnLine Service Integration
 Vendor Auto Responses
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Vendor Quotes
Customer Quotes
Sales Orders
Purchase Orders
Flexible Allocation
Invoicing
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Quick Quote
Item Details
Receiving/Shipping
Bar-coding
Full Traceability
Inventory Audit
Inspection Report
Consignments
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Discrepancies
Request Based RMA System
Customer RMAs
Vendor RMAs
 QuickBoooks Interface
 No double-entry
 Export SOs
 Export POs
 Export Receipts
 Export Invoices
 Export Payments
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Dashboards
Direct Tracking
History
Reports
 Multi-Level Security
 Security per Department
 Security per Screen
 Security per User
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Proactive Support
Fast action on issues
On-going development
Incremental updates
THANK YOU
by:
Uruhun, Inc.
Phone: 631-757-9825
Email: [email protected]