Transcript KEDA – Keynote Speech – Leadership

Leadership:
The Essential
Business Strategy
PRESENTED BY:
DORA SUMMERS-EWING
OVERVIEW
•
•
•
•
•
•
Changing World Economy
Real Impact of Globalization
Recognizing your #1 Strategic Opportunity
The ROI of Leadership
News you can use
How to start putting Leadership 1st!
Current Climate
• The World is FLAT - Globalization is
here to stay!
• Competitive advantage = differentiation and
innovation
• Today, it requires continual change and renewal to
thrive and flourish as an organization!
How Globalization
Impacts Us
• Uncertainty = Requires leadership to clarify
purpose and values with no ambiguity.
• Complexity = Pushes decisions down and across
through empowerment and mentoring.
• Diversity = Fosters a diverse workforce through
inclusion, acknowledging individual differences, and
finding points of commonality.
Time for A Change
• Yet organizations (public and private) continue to
invest time and effort doing what they have always
done.
• When what they should be focused on is the FUEL
that drives momentum and progress; mobilizes and
ignites the talents of others; and ensures that
obstacles are removed to facilitate desired results.
• Leadership is the essential strategy that
fuels all others!
What is Leadership?
• The ability to create, mold and embody in thought,
feeling, and habit the values of an organization.
• Accepting the responsibility to create conditions
that enable others to achieve shared purpose in the
face of uncertainty and not only for their individual
part of the work, but also for the collective whole.
• Leadership infuses an organization with values and
creates a distinct identity and sense of purpose that
is in fact internalized by organizational members as
meaningful.
Why Leadership is THE
Strategy
• Strategy drives behavior,
marshals needed resources, and
creates a shared sense of purpose.
• LEADERSHIP produces change and
movement, establishes direction and
purpose, then aligns people and resources
toward that end.
Still not convinced?
• When Does Leadership Matter? ALWAYS
• Leadership is still the BEST solution to address:
• Employee Engagement
• Employee Development
• Employee Attraction and Retention
Leadership
Leadership is the Fuel
Engagement
Development
Attraction/Retention
HUMAN CAPITAL
Employee Engagement
• Employee satisfaction = their
perception of leadership
• Lack of Engagement = $300B
in lost productivity
• Loyal employees create
loyal customers
Employee Engagement
• Paid day off to volunteer
• Stipend to personalize work stations
• Meetings: Yoga, Stretching, Smoothies and Massage
• Milestones are celebrated with a paid sabbatical
Employee Development
• Development LEADS TO Employee Engagement
• Motivation linked to new and different development
choices
• HUGE Dissatisfaction with CURRENT
opportunities
Employee Development
• Tuition reimbursement and flex time
• CEO breakfast and TED talks
• Unlimited paid days for conferences and related expos
• Mandatory day FOR professional development
Employee Attraction &
Retention
• More employees are planning to leave
• Millennials losing patience and leaving faster
• “Interesting Work” and “Feeling Valued and
Rewarded” are most important to older and
younger workers
Employee Attraction &
Retention
• Annual “career investment discussions”
instead of performance reviews.
• Company sends the new hire and their
family on a paid vacation!
• Cafeteria style Benefits – different workers want
different things!
ROI on Investing in
Leadership
• Highly engaged organizations have:
•
•
•
•
•
40% less turnover
3X higher operating income
5X higher income growth rate
18% higher productivity
16% higher profitability
• Institutional knowledge = competitive advantage
• Attracting talent can be time consuming and expensive
What does GOOD look
like ?
• Proctor & Gamble
• General Electric
• IBM
Leadership Model
• Leading the Organization – Set
Vision/Strategy, Manage Change, Solve Problems,
Make Key Decisions, Innovate, and Take Risks
• Leading Others – Communicating Effectively,
Developing Others, Valuing Diversity,
Building/Maintaining Relationships, and Managing
Effective Team and Work Groups
• Leading Self – Demonstrate Ethics/Integrity,
Display Drive, Increase Self-Awareness, Manage Self,
Exhibit Presence, Adapt and Learn Continuously
Putting Leadership 1st
Next Steps:
• Individual/Team Assessment
• Talent Reviews
• Succession Planning
• Employee Survey
Summary
• Good leadership matters!
• Leads directly to improved Employee Engagement,
Development, Attraction and Retention
• Delivers excellent ROI and secures customer loyalty
• So what are you going to do differently tomorrow to
ensure LEADERSHIP is your #1 strategy?
CONTACT INFORMATION
DORA SUMMERS-EWING
Managing Partner
info @ exideoconsulting.com
206.842.5032