Transcript Corp PPT
Shoper 9 Tally.ERP 9 Interface Troubleshooting January 2010 © Tally Solutions Pvt. Ltd. All Rights Reserved 1 Objectives Common Issues faced in Shoper 9 Tally ERP 9 Interface Identify the Issues Use of Tally Interface Utilities © Tally Solutions Pvt. Ltd. All Rights Reserved 2 Types of Problems faced Tally.ERP 9 as the cause of Issues o Connectivity Issues o Configuration Issues Shoper 9 as the cause of Issues o Configuration Issues o Mapping Issues © Tally Solutions Pvt. Ltd. All Rights Reserved 3 Tally.ERP 9 as cause of Issues Connectivity Issues arise when Shoper 9 is unable to connect to Tally.ERP 9 Server address and Port No. of Tally.ERP 9 mentioned during mapping may not be working Tally.ERP 9 is not open or Company configured in the interface in not open in Tally.ERP 9 Anitvirus/ Firewall is blocking access to Tally.ERP 9 Do a simple test to verify Tally.ERP 9 is running on given server and port number © Tally Solutions Pvt. Ltd. All Rights Reserved 4 Tally.ERP 9 as cause of Issues Configuration Issues arise due to wrong or incompatible configurations State (Legal Boundary) selected in Tally.ERP 9 is not same as Shoper 9 Tally.ERP 9 is not activated or running in educational mode © Tally Solutions Pvt. Ltd. All Rights Reserved 5 Shoper 9 as cause of Issues Configuration Issues arise due to wrong TCP file settings TCP file: File is not copied to Shoper 9 application folder or wrong file is copied Tally.ini file: Entered incorrect TCP file name or path Mapping issues arise due to inappropriate configuration during mapping Server Name and Port Number: Incorrect details of Tally.ERP 9 provided during mapping Other settings: Options selected does not complement the configurations set in Tally.ERP 9 © Tally Solutions Pvt. Ltd. All Rights Reserved 6 Shoper Interface Mapping Ensure that appropriate options are selected during interface mapping for error free posting of data Tally Information Appropriate date of posting Posting mode for transactions Prefix/suffix vouchers to avoid duplication Ledger formats in Tally Mapping existing ledgers © Tally Solutions Pvt. Ltd. All Rights Reserved 7 Interface Utilities It is possible to edit, delete, deactivate/activate a created mapping using the Interface Tools Change Company Information: Allows to change Tally company details like, o Server details o Port details o Tally Company Name (the company in Tally.ERP 9 has been renamed) o Activate Offline Posting Delete Company: Allows to delete Interface Mapping permanently Managing Missing Vouchers: Allows to restore the vouchers that are deleted in Tally.ERP 9 by re-posting the vouchers (only) that have been deleted © Tally Solutions Pvt. Ltd. All Rights Reserved 8 Shoper Tally Interface – Logs Logs give status of mapping and details of data transfer through interface mapping. Mapping Log: Created during Shoper 9 Tally.ERP 9 interface mapping and contains mapping details Processing Log: Contains posting information and reason for posting failure. You can configure to create this log in detail or summary mode using system parameters © Tally Solutions Pvt. Ltd. All Rights Reserved 9 Questions & Answers For more information log in to: www.tallysolutions.com © Tally Solutions Pvt. Ltd. All Rights Reserved 10 Thank You © Tally Solutions Pvt. Ltd. All Rights Reserved 11