Transcript Tek-CARE ® 400 - TekTone Sound & Signal Mfg., Inc.

Tek-CARE®400 Nurse Call System
In-Service Training
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd. • Franklin, NC 28734
phone: (800) 327-8466 • fax: (828) 524-9968
email: [email protected] • website: www.tektone.com
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Introduction
At TekTone®, more than 30 years of listening to health care
professionals has given us the insight to develop a nurse call
system with all the features you desire.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
We’ve developed our Tek-CARE®400 nurse call system to enhance
the service you provide to your patients. At the same time, you’ll
find it’s the easiest and most efficient patient call system you can
use.
This presentation is designed to familiarize you with the
Tek-CARE®400 nurse call system. For complete user instructions,
please refer to the Operation, Installation and Service manual (part
number IL843).
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Tek-CARE®400 Highlights
Non-PC based: all software is written by and belongs to
TekTone®, allowing more flexibility for software revisions and
time to the field
Scalable—can start small and grow with the facility
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Customizable for your application: centralized or decentralized
nurse stations; manned and unmanned
Full-duplex audio—no voice switch issues; can be customized
for individual rooms
Intuitive and visual configuration tool for easy programming
Management Monitoring & Reporting software *
Tek-MMARS®400
Radio pocket paging *
Event notification and reporting via email *
Integration with asset tracking systems*
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Integration with virtually any system that provides serial or IP
data making centralized annunciation, monitoring, and reporting
possible*
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Features
Master with 10.4" touchscreen color LCD display
has two views: Icon and List
Built-in keyboard: slides in for a small footprint
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Membrane keypad for quick
access to “Hot Keys”
On-screen volume control with easy
adjustments for night or changes in
ambient noise levels
Pleasant call tones—no more hard
tone annunciation
Customizable call type labels, dome light colors,
flash rates, tone and audio volume
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Features
There are two views available on the touchscreen. Touch the
onscreen Switch View button to toggle between them.
List View—Calls are displayed in a simple list. A separate column
displays staff requests and presence. Use the keypad to execute most
functions.
Tek-CARE®400
In-Service Training
Icon View—Rooms, zones, masters and systems are displayed as
icons. Touch an icon to select that item.
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
Switch View
Button
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
List View
Icon View
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Selection Methods—To perform most common master operations,
select a subject (a station, a zone, a master, or the system) and
then perform an operation on it. The onscreen Selection Indicator
box displays the subject that is currently selected.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
System—To select all stations on the system, touch the
onscreen SYSTEM button –or– touch the onscreen
system icon –or– type the word “system.”
Master—To select all stations in this master’s assigned
zones, touch the onscreen THIS MASTER button –or–
touch the master’s onscreen icon –or– type the word
“master” – or– type the master’s number. To select
another master (but not its stations), touch the master’s
onscreen icon –or– type the master’s number.
Clear any selection by pressing the onscreen CLEAR button
next to the selection indicator. The box will eventually clear
on its own.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Selection Methods—To perform most common master operations,
select a subject (a station, a zone, a master, or the system) and
then perform an operation on it. The onscreen Selection Indicator
box displays the subject that is currently selected.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Zone—To select all stations in a
single zone, touch the zone’s
onscreen icon
–or– type the zone’s name (Zxx by
default)
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
Station—To select a single station,
touch the station’s onscreen icon
–or– touch its call line in List View
–or– type the station number.
Clear any selection by pressing the onscreen CLEAR button
next to the selection indicator. The box will eventually clear
on its own.
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Answer a Call Automatically—Answers the oldest, highest
priority call:
Pick up the Handset or press the TALK button.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
The call tone will be silenced and communication to the room will be
established.
Press TALK when speaking and release to listen, or if using the handset,
speak and listen as desired.
Press the RESET button or hang up the handset when finished. Medium
priority, high priority and personal attention calls must be reset at point
of origin.
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Answer a Call Selectively—Choose which call to answer:
Select the desired call or station, and pick up the Handset or press the
TALK button.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
The call tone will be silenced and communication to the room will be
established.
Press TALK when speaking and release to listen, or if using the
handset, speak and listen as desired.
Press the RESET button or hang up the handset when finished. Medium
priority, high priority and personal attention calls must be reset at point
of origin.
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Place a Call to a Room Station:
Select the desired station, then pick up the Handset or press the TALK
button.
Tek-CARE®400
In-Service Training
Introduction
Master Station
The call tone will be silenced and communication to the room will be
established.
A preannounce call tone will sound at the room station if turned on.
Press TALK when speaking and release to listen, or if using the handset,
speak and listen as desired.
Room Stations
Staff & Duty Stations
Press the RESET button or hang up the handset when finished.
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Nurse Follower—This feature allows staff to
receive call tone annunciation while in a
patient’s room.
Select Nurse Follow from the menu.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
Proceed to a room and check in by pressing
the appropriate registration button. If a call is
placed within the master’s zone assignments,
a tone will sound. This is to inform the staff
member that a call is active elsewhere. This
call indication can be silenced by pressing the
reset button on the patient’s station.
To change rooms, press the appropriate
registration button to check out of the room.
Go to the next desired room and press the
appropriate registration button to check in.
Press it again when leaving the room.
To disengage the feature, return to the master
station and deselect Nurse Follow from the
menu.
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Place a Call to Another Master Station: Select the desired
master station and then pick up the Handset and speak as desired,
or press and hold the TALK button to speak and release to listen. If
the master station is already in communication, the message
“Audio Channel Busy” will appear.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Receive a Call from Another Master Station: The Audio Status
box will display the master number and the message “INCOMING.”
Pick up the handset, or reply hands-free. If the originating master
has audio pre-announce tones enabled, the receiving master will
hear pre-announce tones.
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Request or Cancel Staff Service:
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Select the desired station and then press the green L1 (nurse)
button, the orange L2 (aide) button or the yellow L3 (auxiliary)
button. Staff service requests may also be made while
communicating with a station by pressing the L1, L2 or L3 button.
The station name and “L1 Req,” “L2 Req” or “L3 Req” will appear
in List View and on the room icon in Icon View.
To cancel a staff service request, select the room and press the
L1, L2 or L3 button.
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
L3 Housekeeping—configure your system to send a
radio pocket page to Housekeeping when the L3 button
is pressed.
While the room number is selected, press the L3 button on the
master station
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
A radio page is automatically sent to Housekeeping with the
room number and request
To reset the request, press the yellow button on the SF450/4 or
the patient station RESET button if 4 position staff presence
stations are not employed.
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
Audio Paging Stations: Room—Paging is used to speak to staff
via patient, staff and duty stations. All selected stations may be
paged, or just those with specific types of staff members registered
present.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
To page audio stations by group,
Select the group of stations to page:
Zone—Pages all stations in a single zone.
Master—Pages all stations assigned to this master.
System—Pages all stations on the system.
Pick up the Handset and speak as desired, or press and hold the TALK
button to speak. (Note: The ability to listen is disabled when paging is engaged.)
Press the RESET button or hang up when finished.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
NC402TS Master Station Functions
To page audio stations by staff:
Select the group of stations to be paged:
System—Pages all stations on the system.
Master—Pages all stations in this master’s assigned zones.
Zone—Pages all stations in a single zone.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Select which registered staff members to page:
L1 (nurse) button—Pages stations with L1 (nurse) registered.
L2 (aide) button—Pages stations with L2 (aide) registered.
L3 (auxiliary) button—Pages stations with L3 (auxiliary) registered).
Attend button—Pages stations with Attend function set.
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Pick up the Handset and speak as desired, or press and hold the TALK
button to speak. (Note: The ability to listen is disabled when paging is engaged.)
Press the RESET button or hang up when finished.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Room Station Features: P5-series
No dummy plugs required
DIN connectors for call cords and pillow speakers.
PM421P5/PM422P5 plug-on module supports intercom to pillow
speaker, light control and Hill-Rom® bed interface.*
Tek-CARE®400
In-Service Training
Introduction
Plug-on modules support one (PM420P5/1) or up to four
(PM420P5/4) auxiliary relay outputs.*
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
IR411P5
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
*
IR412P5
P5-series stations can accommodate either a pillow speaker module or an auxiliary relay
module, but not both at once.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Room Station Features: IR400-series
No dummy plugs required
DIN connectors for call cords and pillow speakers.
Additional ¼” jack for remote call cord or monitor input (IR411);
or push button for staff emergency (IR411EPB).
Tek-CARE®400
In-Service Training
Introduction
Optional plug-on module supports intercom to pillow speaker,
light control and Hill-Rom® bed interface.
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
IR411
IR412EPB
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Call Cords
Tek-CARE®400
In-Service Training
Introduction
With a variety of call cords available,
the Tek-CARE®400 nurse call system is
accessible to all patients and tenants.
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Besides their nurse call and intercom
functions, pillow speakers can control
room lights, reading lights and TV
functions.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Room Station Operation
Place a Call:
Press the call button on the end of the call cord, or press the red call
button on the pillow speaker.
Tek-CARE®400
In-Service Training
Call placement can be verified by the flashing of the call-placed light. A
cord-out call will automatically be placed if the call cord or pillow speaker
is removed from the patient station without first disabling cord-out
supervision.
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
Respond to a Call:
Reply in a normal voice when spoken to. Audio communication will
usually originate with the patient station speaker and microphone. If
pillow speakers are being used, audio communications are through the
pillow speaker and patient station microphone (pillow speaker module required).
Cancel a Call:
Press the reset button until the call-placed LED is extinguished.
To cancel a cord-out call, replace the call cord in the patient station’s
call-cord jack.
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Staff & Duty Stations
Staff Station
Provides a communication point for
staff members to call the master for
staff-to-staff communication.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Duty Station
Provides the communication feature
of the staff station, plus an additional
point of annunciation for the nurse
call system in locations that are not
within sight or hearing of the nurse
master console. The duty station
can be programmed for which rooms
and call types to annunciate. Press
the reset button to silence low
priority tones.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Peripheral Devices: Switches
Tek-CARE®400
In-Service Training
Emergency / Bath Call
Switch with pull cord or
pull down actuation.
Also available in a
water-resistant version.
Emergency Switch
with mushroom push
button
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Code Call Switch
with pull down actuation
is supervised.
Radio Pocket Paging
Tek-MMARS®400
Staff Presence
2 level –or3 level with Staff Emergency
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Radio Pocket Paging
Use both automatic and manual radio pocket paging.
Associate rooms with staff or zones—the correct room, bed
number and call type of an incoming call are automatically
sent to the correct pager.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Custom paging options are easily handled using the NC402TS
Master Station’s slide-out keyboard and touchscreen. Predefined
messages can be created to quicken the action.
Three levels of pagers can be assigned: primary, secondary and
tertiary, to ensure call response.
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Radio Pocket Paging
The built-in keyboard allows quick access to Manual Custom
Paging, or let the system take care of it via Automatic Paging.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
To send a custom manual RF page, press the
onscreen Text Message button to display the
RF Paging window:
If a station is active in the call window, it will be appended to the text
message. (If you do not want the station number to be appended, touch
the Clear button first.)
If desired, change the priority of the page.
Type a message, or touch the onscreen Predefined… button and
choose a predefined message.
Touch the onscreen Send button to send the RF page.
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Radio Pocket Paging
LCD Display
Tek-CARE®400
In-Service Training
Selection
button
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Left and
Right
buttons
Read button
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Radio Pocket Paging
Tek-CARE®400
In-Service Training
Introduction
Master Station
Turn Pager On: Press and hold the Read button for 2 seconds.
The pager tones or vibrates and displays the “TEKTONE” welcome
screen.
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
Turn Pager Off: Press the Selection button twice until this
Setup menu appears. Press the Left or Right button to move
to POWER OFF, then press the Read button to confirm.
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Radio Pocket Paging
Tek-CARE®400
In-Service Training
Introduction
Master Station
Incoming Messages: When a call is placed from a room in
your area, the pager will beep or vibrate depending on its
settings. If it is set to beep, one of three tones will sound,
depending upon the call’s priority. The incoming message
will be displayed automatically, as shown below.
Call #
Room #
Room Stations
Room Label
Staff & Duty Stations
(16 characters; from
nurse call system)
Peripherals
Radio Pocket Paging
Tek-MMARS®400
Call Type
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Note: Each new call becomes call #1, and
the earlier call numbers increase by one.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Radio Pocket Paging
Protect a Message: While reading a message, press the Selection
button for this screen:
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Use the Left or Right button to select LOCK, then press the Read
button to confirm locking. A locked message cannot be deleted
until it is unlocked: press Selection button to display the UNLOCK
screen, choose YES and press the Read button.
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Delete a Message: While reading a message, press the Selection
button twice display the screen below. Use the Left or Right button
to select YES, and then press the Read button.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Tek-MMARS®400
The Tek-MMARS®400 Monitoring, Management And Reporting
Software serves as a central monitoring point, and stores call data
to generate reports for staffing or insurance purposes.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
This concludes the Tek-CARE®400 Nurse Call System
In-Service Training Presentation.
Tek-CARE®400
In-Service Training
Introduction
Master Station
Room Stations
Staff & Duty Stations
Peripherals
Radio Pocket Paging
Tek-MMARS®400
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.