The Demands - Transworld Systems Inc

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Transcript The Demands - Transworld Systems Inc

Transworld Systems . . . your “Green Flag Profit Recovery” Solution

Thank you for working with . . .

Bob Weiss

1.561.844.4341

1.866.844.4341

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•We are a collection agency licensed nationwide to collect in all 50 states plus the Caribbean.

•With 100+ offices we create local impact for your debtors.

•We work with over 60,000 companies, many Fortune 100 and 500 companies and over 20,000 healthcare providers.

•Our fees can be as low as $4.99 per collection problem but average around $10 per account, regardless of dollar balance, thereby eliminating the high cost of the typical collection agency.

•Recovered $2.4 billion* in the last 5 years.

• Success rate of more than 4 times that of the industry average**

Green Flag Profit Recovery

Home Office in Santa Rosa, CA Est. 1970 100 Offices Nationwide

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An MGMA AdminiServe Partner for Over 10 Years

One of only 15 companies in this preferred supplier network .

Peer Reviewed by HFMA

After undergoing rigorous review, GreenFlag Profit Recovery was given this prestigious and highly coveted title.

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Managing Receivables Of Any Kind

TSI helps over 60,000 businesses every year put their own money back into their bank accounts.

Green Flag Profit Recovery

Some of Our Local Clients Include:

Able Air Harbor Point Media Barry University Fisher Island Diabetic Support Program Heritage Propane Palm Beach Comm College Admirals Cove Wells Fargo Ace Electric City of Naples Service America Rooms to Go Express Scripts Hilton Hotels Broward Comm College Prime Management Continental Group Marriott Hotels Girl Scouts Robb & Stuckey Citrix Systems Plus over 60,000 nationwide!

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Some of Our National Clients Include:

Trugreen Chemlawn Jiffy Lube International Dept. of Veteran Affairs Express Scripts Shred It Successories.com

Medco Rx Services Marriott Hotels Girl Scouts Continental Group Service America Rooms to Go Tom Hopkins International Pizza Hut Wells Fargo Servicemaster Waste Management Hilton Hotels Citrix Systems Sysco Food Services Plus over 60,000 nationwide!

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The

ACKNOWLEDGED LEADER

in the accounts receivable

Profit Recovery Industry.

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Financial Analysts Confirm TSI’S Effectiveness!

collection rate of well over 50%” says analyst Jane Gilday of the securities firm McKinley Allsop. “The typical collection firm gets only 20% and keeps 25% to 50% of recovered funds.” Fortune Magazine

only a handful of companies capable of handling large national collection accounts and small balance accounts…one of the few dominant players in a huge market.” Investor’s Daily “TSI has a long-term proven record of being able to deliver twice the normal recovery rate at a fraction of the normal cost…TSI can lower the client’s billing costs by 50%, lower collection costs by 70%, and eliminate the risks of both stale loans of greater than 90 days and harassment suits.” Shearson Lehman Hutton

Transworld Systems gets credit for the highest recovery rate in the industry - an average of 56% of the value of overdue accounts.” Barron’s Green Flag Profit Recovery

Conventional “2 Step” Collection Approach

In House Efforts Day 30 Day 60 Day 90 Day 120

Statement Statement Statement, Letter #1, Phone Calls Statement, Letter #2, Phone Calls

Day 150

Statement, Letter #3, Phone Calls

Day 180 Outsourcing

Intensive telephone contact and/or legal action at a cost of 25-50% of recovered amounts.

Green Flag Profit Recovery

Our “4 Step” Collection Approach 1. Your Invoice or Statement 2. Green Flag Accelerator 3. TSI Written Collection Demands 4. TSI Verbal Collection Demands & Legal

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Your In House Efforts You Send Invoice or Statement

Done by Client

Outsourced In House Efforts – in Your Name 30 Days Diplomatic Reminder Letter #1 40 Days Diplomatic Reminder Call #1 50 Days Diplomatic Reminder Letter #2 60 Days Diplomatic Reminder Call #2 70 Days Final Warning Letter

After the invoice or initial statement, submit accounts to GreenFlag

Accelerator

– limit internal efforts and expense while controlling the entire process Systematically contact your customers and patients with 5 contacts in 40 days!

Pre Collection 3 rd Party Demands 90 Days Demand 1 100 Days Demand 2 110 Days Demand 3 120 Days Demand 4 130 Days Demand 5

We contact slow paying accounts every 10 days increasing intensity in each demand without alienating your customers or patients.

Early In House Use of a Diplomatic Third Party at a Controlled Cost. You maintain Control of your Accounts.

3 rd Party Verbal Demands 120 Days

Intensive Collections/Legal Action

Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

Your In House Efforts You Send Invoice or Statement

Client

Outsourced In House Efforts – in Your Name 30 Days Diplomatic Reminder Letter #1 40 Days Diplomatic Reminder Call #1 50 Days Diplomatic Reminder Letter #2 60 Days Diplomatic Reminder Call #2 70 Days Final Warning Letter

After the invoice or initial statement, submit accounts to GreenFlag

Accelerator

– limit internal efforts and expense while controlling the entire process Systematically contact your customers and patients with 5 contacts in 40 days!

Pre Collection 3 rd Party Demands 90 Days Demand 1 100 Days Demand 2 110 Days Demand 3 120 Days Demand 4 130 Days Demand 5

We contact slow paying accounts every 10 days increasing intensity in each demand without alienating your customers or patients.

Early In House Use of a Diplomatic Third Party at a Controlled Cost. You maintain Control of your Accounts.

3 rd Party Verbal Demands 120 Days

Intensive Collections/Legal Action

Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

“Getting Paid Has Never Been Easier!”

The service you’ve been asking for is

finally

here.

Previously available only to our largest clients, Green Flag Accelerator, is now available to small and medium sized businesses like yours. If you’ve been looking for an easier, more cost-effective way to systematically stay on top of your billing and follow up – the wait is

over.

•Ever struggle to find the time to contact customers regarding payments?

•Experiencing more frequent interruptions in your cash flow?

•Looking for additional ways to make ends meet in this challenging economy?

Inc. NYC License No. 1155022

A CFO’S New “Best” Friend

What Is Green Flag Accelerator?

• A Cost effective, diplomatic and systematic fixed fee service that resolves past due accounts BEFORE they need to go to collection.

A series of 5 contacts – 3 written & 2 automated calls, made by us IN YOUR NAME - all for an average cost of only $10. • A more efficient way to reconnect you with your customers, generate payments and improve cash flow.

• A web-based billing management system that provides greater access, control and reporting transparency than internal billing efforts alone. Upload your accounts to Accelerator - and we do the rest.

Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

Submit Accounts with Online Access

• Submit accounts online 24/7 via our secure Online Client Portal (OCP) • You control when to start, stop, or suspend accounts • Complete reporting on all accounts • Upload spreadsheets with account information and submit large groups of accounts instantly • Easy to learn, helpful tutorials, and superior online support

Green Flag Profit Recovery

Contact 1: Diplomatic Reminder Letter Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

GreenFlag Accelerator

Contact 2: Diplomatic Reminder Call

Automated Reminder Call #1: Hello. This is not a telemarketing call. This is calling regarding your account and a letter we recently sent you on . This message is for . Please contact us at your earliest convenience at and reference your account number . Again, that’s at . Thank you for your immediate attention to this matter.

Click here: to hear this sample message

Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

Contact 3: Diplomatic Reminder Letter

GreenFlag Accelerator

Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

Contact 4: Diplomatic Reminder Call

GreenFlag Accelerator

Automated Reminder Call #2: Hello. This is not a telemarketing call. This is calling for the second time regarding your account and a letter we recently sent you on . This message is for . Please contact us at your earliest convenience at and reference your account number . Again, that’s at . Thank you for your immediate attention to this matter.

Click here: to hear this sample message.

Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

GreenFlag Accelerator

Contact 5: Final Warning Letter Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

Tools To Help You Mind Your Own Business

Your In House Efforts You Send Invoice or Statement

Client

Outsourced In House Efforts – in Your Name 30 Days Diplomatic Reminder Letter #1 40 Days Diplomatic Reminder Call #1 50 Days Diplomatic Reminder Letter #2 60 Days Diplomatic Reminder Call #2 70 Days Final Warning Letter

After the invoice or initial statement, submit accounts to GreenFlag

Accelerator

– limit internal efforts and expense while controlling the entire process Systematically contact your customers and patients with 5 contacts in 40 days!

3 rd Party Written Collection Demands 90 Days Demand 1 100 Days Demand 2 110 Days Demand 3 120 Days Demand 4 130 Days Demand 5

We contact slow paying accounts every 10 days increasing intensity in each demand without alienating your customers or patients.

Early In House Use of a Diplomatic Third Party at a Controlled Cost. You maintain Control of your Accounts.

3 rd Party Verbal Demands 120 Days

Intensive Collections/Legal Action

Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

According to the U.S. Department of Commerce, the older an account, the harder it is to collect

Fact:

Companies wait to take action because they don’t want to pay a percentage

and

they don’t want to alienate their customer.

Fact:

GreenFlag is designed to take action early

and

diplomatically, recovering earlier

and

maintaining valuable customer relationships.

Green Flag Profit Recovery

Now in “collections”….

. . . you decide how we contact your customer!

•Diplomatic?

•Intensive?

•NSF Check?

We instruct your customer to pay all money

directly to you .

You

maintain control of your accounts.

You

set payment plans with your customer.

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Written Collection Demands “ First Party” Letter Choice

First Party Letter

“…appears to be from our clients office. Final notice or be placed in collection.” •

Client return address:

Matches your remittance address •

First Party Letter: (Option)

Intensive Final Notice •

Remittance Voucher

Money goes directly to you (envelope included)

Green Flag Profit Recovery

LOCAL IMPACT

TSI office address closest to debtor inserted here for local impact!

You chose the approach:    Diplomatic Intensive NSF 5 Demands in 60-85 DAYS

Green Flag Profit Recovery

MONEY IS PAID

DIRECTLY TO YOU!

Systematic Approach . . .

TSI will contact every customer up to 5 times or until payment or arrangements have been made.

No skimming of accounts. Every customer will be pursued the same, regardless of the size of the balance or the location of your customer.

Persistence wears down resistance; always has, and always will!

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• • • • • •

The Demands: Why Do They Work So Well?

Return address is from one of our 100 offices nationwide Increasingly more intense, alternating between credit card statement size and full letter size Sent every 14 days, systematically unless client stops service Strategic language = psychological impact Demands sent in varying sizes, and different envelopes Optional, diplomatic thank you letter helps you retain your valued patients.

Green Flag Profit Recovery

“Thank You!” Sent to Paid Customers to Maintain Relationship (your option)

TSI’s System Produces Results.

• Successfully collect your accounts for a fraction of the usual cost .

REDUCE

your internal account billing costs 50-70%.

REDUCE

or eliminate friction in customer relationships.

• Completely eliminate all risk of accidental violations of state and federal collection laws or harassment suits (Hold Harmless).

• Provide complete

daily & monthly

reporting on all accounts • Provide secure interactive web site to manage your account

All for an average of less than . . . $10 per account!

Green Flag Profit Recovery

Results!

Status Reports

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Your In House Efforts You Send Invoice or Statement

Client

Outsourced In House Efforts – in Your Name 30 Days Diplomatic Reminder Letter #1 40 Days Diplomatic Reminder Call #1 50 Days Diplomatic Reminder Letter #2 60 Days Diplomatic Reminder Call #2 70 Days Final Warning Letter

After the invoice or initial statement, submit accounts to GreenFlag

Accelerator

– limit internal efforts and expense while controlling the entire process Systematically contact your customers and patients with 5 contacts in 40 days!

Pre Collection 3 rd Party Demands 90 Days Demand 1 100 Days Demand 2 110 Days Demand 3 120 Days Demand 4 130 Days Demand 5

We contact slow paying accounts every 10 days increasing intensity in each demand without alienating your customers or patients.

Early In House Use of a Diplomatic Third Party at a Controlled Cost. You maintain Control of your Accounts.

3 rd Party Verbal Demands 120 Days Intensive Collections/Legal Action Green Flag Profit Recovery

® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

Stronger Threat …..with Verbal Demands!

 Because TSI owns and operates an Intensive Recovery Division (Verbal Demands) with 20 offices nationwide we are capable of complete follow through, including litigation, if warranted.

 The benefit to you is Increased Recovery.

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How do you get started?

How do you determine the “

number of accounts

” that your business needs?

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Determining “Your” System Size

Transworld offers discounts based on your projected usage. Our systems are based on 2 years usage

New Problems / Per Month

A. _______ # of new 30/60/90 day old accts per month x 24 = B. Clean up of old accounts =

______

______

YOUR SYSTEM SIZE IS = _______ Green Flag Profit Recovery

Contact . . .

Questions?

Ready to get started?

Contact me now. . .

Bob Weiss 1601 Belvedere Road, #114E West Palm Beach,FL 33406 561.844.4341

866.844.4341

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