Transcript Sport Organisation Audit Checklist

SPORT ORGANISATION - AUDIT
QUESTIONS
Prepared by
Graeme Murphy
Executive Officer
Sunshine Coast Sports Federation
21October 2013
THIS AUDIT IS DESIGNED TO ASK THE
HARD QUESTIONS THAT CAN ONLY BE
ANSWERED BY HONEST RESPONSES FROM
KEY PEOPLE IN YOUR ORGANISATION!
REASON FOR EXISTENCE
Why
does your organisation Exist?(Purpose?)
Why
would someone want to be a member and
participate in your organisation?(Benefits?)
Will
they get value for money? (Cost v benefits)
PROMOTION AND MARKETING
How
do people know you exist?
How
do people know what you
offer?
Do
you know how you compare
to your competitors?
PROMOTION AND MARKETING
 What
happens when someone contacts
you?
 What will happen to the person if it is out
of season or it has already started?
 Do you have enough suitably trained
people to service your current
membership?
 Do you provide a consistently excellent
service to your members?
LEADERSHIP
Do you have a vision for our organisation?
 Do you comply with policies, law and regulations
that apply to your organisation?
 Have you developed and communicated
appropriate policies, rules and guidelines?
 Do you operate in a way that reduces the risk of
injury, damage, or loss to people, facilities and
finances?
 Do you provide open and transparent
opportunities for everyone in your organisation to
contribute and give feedback on how you operate?

PLANNING
Do you have a written plan that is current and
regularly used to monitor the organisations
performance?
 Do you have system of managing your finances
that is linked to your plan?
 Do you have an appropriate level of resources to
meet your objectives in the plan?
 Do you regularly collect accurate information
about your organisation?
 Do you use this information to make evidence
based decisions to achieve your objectives?

PEOPLE MANAGEMENT
Do you use a Human Resource Model to recruit
and retain capable staff and volunteers?
 Do they understand clearly their roles and
responsibilities?
 Do you show them you value them through
positive feedback, training and recognition?
 Do you listen and respond to their feedback about
the organisation?

MEMBER FOCUS



Do your objectives and how you operate show a
member focus across the organisation?
Do you undertake regular marketing activities to
promote your organisation?
Do you have systems of seeking and acting upon
member feedback?
ORGANISATIONAL PERFORMANCE
Do you have appropriate measures on how well
you are meeting your objectives?
 Do you regularly review and evaluate your
organisations overall performance?
 Do you openly, transparently and frequently
report to your members on what the organisation
has achieved and how it has performed?
 Is your organisation sustainable for the mid to
long term?
