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Hours and Wages Performance
Measure Pilot
Cedric Seveque
Department of Employment
Overview
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History of Hours and Wages
Pilot overview and methodology
Results
Practical challenges and learnings
Going forward
History of Hours and Wages
• Previously used in Disability Employment
Network (DEN) Star Ratings
• Industry Reference Group report raised
concerns with such a measure
• Interested in re-introducing Hours and/or
Wages as a measure of employment quality
Pilot Overview
• Pilot objectives
– Collect hours and wage information to model
possible Hours and Wages performance measures.
– Address quality issues outlined by the IRG
– Reduce administrative burden on Providers
– Ensure consistent reporting across all Providers
Pilot Methodology
• Contracts receive surveys for participants that
have hit one of the following trigger points:
– Commenced in PPS
– 13 or 26 week employment outcome
– Upcoming 3 month in Ongoing Support (OS)
– Exited as an ‘independent worker’
Survey Results
Would it be easier to collect Ongoing Support data
if it was part of the Performance Framework?
Trigger
Response rate
26 Week Outcome
92.75%
Commenced in PPS
92.17%
13 Week Outcome
91.22%
Independent Worker Exit
83.95%
Ongoing Support
81.63%
Total
89.95%
Survey Results
Contract Average hours Average weekly wages
DMS
21.61
$439.25
ESS
20.01
$388.94
Total
20.85
$415.24
Survey Results
• Participants are working five hours above their
benchmark on average
• A third of participants’ hours are equal to their
benchmark hours
• About a third of participants are permanent
and two-thirds are temporary
Challenges to record quality data
Responses that have:
• Wages above $2000/week
• Hours above 50 hours a week
• Hourly wage above $40/hour or below the minimum wage*
Per cent of these responses by trigger
Trigger
Percentage
Ongoing Support
17.32%
Independent Worker Exit
13.91%
Commenced in PPS
12.13%
26 Week Outcome
10.43%
13 Week Outcome
8.91%
Total
12.12%
Practical Challenges and Learnings
Challenges:
• Universal coverage
• Quality of data
Learnings:
• Increased coverage and data quality comes at
a cost of increased red-tape
Going forward
• Pilot data collection ends December 2013
• Hours and Wages final report 2014
Questions?
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