Transcript Slide 1

A more efficient you.
Introducing EmployerAccess
Anthem’s easy-to-use online
benefits management system
Anthem Blue Cross and Blue Shield is the trade name of: In Colorado and Nevada: Rocky Mountain Hospital and Medical Service, Inc. In Connecticut:
Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health
Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life
Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits
underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In
New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Company. In Virginia (excluding the City of Fairfax, the
Town of Vienna and the area east of State Route 123.): Anthem Health Plans of Virginia, Inc. In Wisconsin: Blue Cross Blue Shield of Wisconsin
("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which
underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent
licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and
Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.
Managing Employee Benefits Just Got Easier
Anthem has redesigned and
enhanced our online benefits
management system which is
now named EmployerAccess.
The new system retains many of the
features that originally made it popular,
plus it’s added many new capabilities
that will help you:
• Manage online enrollment
• Perform contract maintenance
• Handle benefit inquires
• Access reports
• Pay bills online
• And more – all from one web portal!
Logical Navigation
EmployerAccess’ secure
Web site is easy to follow.
Just fill in the blanks and click on the tabs.
The system guides you through transactions
with prompts and alerts.
And, thanks to the logically named and
positioned tabs, you can easily find what
you need.
With EmployerAccess, now you can enjoy:
• Intuitive navigation
• New functionality and tools
• Integrated benefits management
• Ability to view and pay bills online
Discover Just How Easy it Really is
To see how quick and effortless
EmployerAccess really is, let’s
do a quick walk-through.
From the Overview page, you can:
• View pending activity
• View or change subscriber information
• Add new subscribers
• View open invoices
• Change login information
Just fill in the blanks or click on any of the
navigation tabs or links, and you’re off!
With EmployerAccess’ newly designed,
windows, drilling down for details is easy.
Find Employee by Name or ID Number
Easy to find what you need
to know about an employee’s
On the Membership Page:
• Type in a member’s name or ID number
• Then click on the Search button
One Click Transaction Access
Click to any transaction you
need from this one window.
Get a complete overview of any
employee’s coverage
Easy access to:
• Add/Change coverage
• Add dependents
• Cancel coverage
• Edit personal information
• Request ID cards
• View medical claims
• Re-enroll
Four Simple Steps to Enrollment
Let’s try a typical enrollment
1. Enter the Employee’s ID Number
2. Click Submit
3. Fill in the employee’s information
4. Click Continue
…and you’re on your way.
All Your Benefit Options – All on One Page
Now, select the coverage
for your new enrollee and
his or her dependents:
They’re all here – including the life and vision
options – so everything’s on one page.
• Medical
• Dental
• Vision
• Life
Bottom line: You save time and effort.
Assign Coverage in Just a Few Clicks
EmployerAccess allows you
to choose from all available
coverage options.
• Specify the product your employees have
selected to enroll in.
• Enter the provider numbers, if needed.
• Click Continue.
Coordination of Care is Simple
Now, indicate if the employee
has any other coverage,
including any prior coverage
and/or Medicare.
Click Continue and you’ll go to the Enrollment
Verification screen for final review.
Verify, Then You’re Ready to Submit
Your enrollment is almost ready
for processing.
One last review on the Enrollment Verification
page, and if everything checks out, just click
EmployerAccess is a fast way to get enrollment
submitted. Your employees and their dependents
can begin using their benefits sooner.
Easy to Follow Steps
It’s easy to know where you are when processing any
transaction. Just check the status bar.
The status bar will always tell you what steps have been taken and what still needs to
be done.
Review and Pay Your Premium Bills, All Online!
Want to review your billing?
Just click the Billing tab and select from the
options. You can:
• Review and download invoices by billing period
• Click on invoice numbers to view details
• Pay bills online by clicking the “Pay Online
Now” button
Schedule Your Payments
Never miss a payment. Set your
account to auto-pay.
To schedule a payment:
• Enter the payment date in the ‘First Payment
Date’ field in a MM/DD/YYYY sequence.
• Select a payment frequency
• Click Continue
Note: Recurring monthly payments can be set for a
specific number of months or with no end date
Schedule Your Payments
Set Payment Frequency and
Select from two payment amount entry methods:
• “Have system determine amount” - Select this
method to have the system determine your
payment amount based on all open invoices on
the scheduled payment date. Note: Invoices
with future dates will be included if they
have been generated! For instance, an
additional payment will be made if your next
month's invoice has been generated.
• “Enter amount $” - Select this method to enter
a fixed dollar amount to pay each month.
View Past Invoices
EmployerAccess’ Payment
History page gives you an
easy handle on billing.
Review, download and print any or all invoices
and payments from the past 17 months.
EmployerAccess – Reporting Made Easy!
Reports available at your
Just click the Reports tab to access reports
and other information:
• Pending Activity
• Activity Report
• Employee Lists
• Life Tool
Faster, Easier, Better Benefits Management
EmployerAccess’ easy-tonavigate, clean design gives
you fast access and greater
control over your information.
With EmployerAccess, you can:
• View and Pay Bills online*
• Enter data directly and receive current, accurate
• Find information faster
• Eliminate duplication of work
• Access information and perform transactions
securely from anywhere
• Respond quickly to employee’s needs
*not available for groups with 1000+ members