Transcript Human Resource Management
Human Resource Management
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The purpose of this chapter is to thoroughly familiarize you with the human resource management process and the role of the manager in this process.
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We will look at the essential elements of human resources management and identify what is needed to attract, develop, and maintain a quality workforce.
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Human Resource Management
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A term used to describe the wide variety of activities involved in attracting, developing and maintaining a talented and energetic workforce.
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Human Resource Management
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It involves managerial responsibility not only for staffing organizations with capable workers, but also for ensuring that their performance potential is fully realized.
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Human Resources Management
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Attracting a quality workforce
HR Planning - Recruitment - Selection
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Developing a quality workforce
Orientation - Training and Development -
Career Planning and Development
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Human Resources Management
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Maintaining a quality workforce
Managing Retention and Turnover -
Performance Appraisal
Compensation and Benefits
Labor Management Relations
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Influences of the Legal Environment
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HR management must be accomplished within the framework of government laws and regulations, which cover activities related to:
Pay - Employee Rights - Retirement -
Occupational Health and Safety - Privacy
Vocational Rehabilitation
Employment Discrimination
Labor Relations
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Employment Discrimination
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"Employment-at-Will" Doctrine
1926 - Railway Labor Act
1935 - Wagner Act (NLRA)
1963 - Equal Pay Act
1964 - Civil Rights
EEO Act (Affirmative Action / EEOC)
1981 - Age Discrimination Act
1990 - Americans With Disabilities Act
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Human Resource Planning
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The process of analyzing staffing needs and identifying actions to satisfy these needs over time.
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It must support the implementation of strategies and advance the accomplishment of key objectives.
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Human Resource Planning
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It is having the right people available to do the required work essential to the success of any strategy, and
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It is the responsibility of all managers to ensure that all jobs in their work units are filled with people who can best perform the required tasks.
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Steps in the HR Planning Process
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Review organizational strategies and objectives.
Establish and refine HR objectives and policies to compliment the strategic plans.
Establish HR needs……..via
Job Analysis
Job Description
Job Specifications.
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Steps in the HR Planning Process
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Forecast....Project future staffing requirements and anticipate internal and external supply.
HR Audit
Replacement Charts
Succession Tables Take action…recruit - terminate transfer - promote - whatever….
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Attracting A Quality Workforce
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The Recruiting Process
Advertising of job vacancy.
Preliminary contact with potential job candidate.
Initial screening to create a pool of candidates.
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Attracting A Quality Workforce
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Recruiting Practices
External
Internal
Traditional
Realistic
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Attracting A Quality Workforce
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Making Selection Decisions
Application Forms
Interview or Site Visit
Employment Tests (Validity and Reliability)
Reference Checks
Physical Examinations
Analysis and Decision
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Developing A Quality Workforce
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SOCIALIZATION
A process of systematically changing the expectations, behavior, and attitudes of a new employee in a manner considered desirable by the organization.
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Developing A Quality Workforce
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SOCIALIZATION
It begins with the initial Employee Orientation and continues during later training and development activities as well as day-to-day supervisor-subordinate relations.
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Developing A Quality Workforce
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Training and Development
A set of activities that provides learning opportunities through which people acquire and improve job related skills.
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Developing A Quality Workforce
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Types of Training
On-the-Job
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Job Rotation - Coaching - Apprenticeship Modeling - Mentoring
Off-the-Job
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Management Development
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Management Simulation Games
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Developing A Quality Workforce
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The Role of Performance Appraisal
The process of formally assessing someone's work and providing feedback on performance.
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Developing A Quality Workforce
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Purposes of Performance Appraisal
Evaluation: Letting people know where they stand relative to objectives and standards.
Development: Assisting in the training and continued personal development of people .
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Developing A Quality Workforce
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Performance Appraisal Methods
Graphic Rating Scales
Narrative Technique
Behaviorally Anchored Rating Scales
Critical-Incident Techniques
Multiperson Comparisons
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Maintaining A Quality Workforce
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Career Development
A Career is a sequence of jobs and work pursuits constituting what a person does for a living.
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A Career Path
A sequence of jobs held over time during a career.
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Maintaining A Quality Workforce
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Career Planning
Is the process of systematically matching career goals and individual capabilities with opportunities for their fulfillment.
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Maintaining A Quality Workforce
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Career Stages
The Move to Early Adulthood
Mid-life Transition
Middle and Later Adulthood
A Career Plateau
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Maintaining A Quality Workforce
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Retention and Turnover
Promotions
Transfers
Layoffs
Retirements
Early Retirements
Firings
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Maintaining A Quality Workforce
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Managing Compensation and Benefits
Base Compensation
Fringe Benefits
Competitive Structures
Flexible Programs
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Maintaining A Quality Workforce
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Labor-Management Relations
Labor unions are organizations to which workers belong and which collectively deal with employers on their behalf.
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Typical Provisions of a Union Contract
Job Specification and Work Rules
Seniority Provisions
Compensation
Grievance Mechanisms
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Legislation Governing Labor Management Relations The National Labor Relations Act (Wagner Act) 1935 The Labor Management Relations Act (Taft-Hartly) 1947 The Labor Management Reporting and Disclosure Act (Landrum Griffith) 1959
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Bargaining Strategies
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Unions Use
Strike
Boycott
Picket
Slowdown
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Companies Use
Lockout
Strike Breakers
Injunctions
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Bargaining Strategies
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The Traditional Adversarial View
"Win-Lose”
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The New and Emerging View
"Win-Win"
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