Transcript Taking the Next Step in Technology

www.HipTel.com
Upgrading your company’s phone
system for the next millennium.
HipTel Broadband Phone
“Your #1 broadband phone service provider.”
www.HipTel.com
What is VoIP?
•
•
•
•
Voice over Internet Protocol (VoIP)
Allows telephone calls using a computer network, over a data network
like the internet.
Converts analog voice into a digital signal -- packets of data that travel
over the Internet Protocol (IP) network.
At the other end, the packets are reassembled and converted back into
an analog signal -- enabling use with other VoIP phones and more
traditional analog phones.
www.HipTel.com
Perception v. Reality
•
False Perception: Commercial
grade VoIP is run over the
public internet lines.
•
Reality: Consumer VoIP
offerings like Skype run over
public internet connections.
Commercial VoIP service uses
separate pipes created
especially for VoIP.
www.HipTel.com
How It Works…
•
•
•
•
•
HipTel transfers your voice data into information packets, using an ATA (VON Phone Adapter).
The information packets are broken up and prepared for transmission.
It then uses the Internet to send your voice data in the form of packets to a nearby router. The information
packets are passed through a series of routers until it reaches its final destination.
Unlike a an analog phone line, the packets are broken up and sent through the fastest, cost effective
channel. Like processing data information over the Internet, each packet travels a unique path to reach its
final destination.
Upon arrival, the receiving end reassembles the information packets and transfers it to your phone.
www.HipTel.com
Connecting Multiple Locations
Have more then one
office location?
•
HipTel can connect
multiple locations and use
three and four digit dialing
to call between offices.
www.HipTel.com
FAQ’s
•
How do I place a call?
–
•
What kind of equipment do I need?
–
•
The only thing you need is a high speed internet connection. When you purchase a plan from HipTel
we will provide you with an ATA, IP phone or USB phone to plug into your internet connection.
Who can I call?
–
•
Easily, and exactly like using an analog phone. Most people aren’t even aware they are using a VoIP
phone. High quality commercial VoIP lines, like the ones provided by Long Distance Post, sound like
regular phones and provide the same high quality connections. Long-distance carriers themselves —
though careful not to abandon their lucrative circuit-switching business — have been using VoIP
Technology “behind the scenes” for years. Though you probably haven't realized it, a lot of your calls,
especially international ones, are currently routed over data lines.
Anyone! VoIP lines can call other VoIP lines or regular analog phones. Calls between HipTel and
Prescient Worldwide phone are free.
Can I use my computer while I am on the phone?
–
Yes, they are on separate pipes. One will have no affect on the other.
www.HipTel.com
Why switch to VoIP?
•
Save your enterprise money on their telecommunication needs.
•
Flexibility, bring your VoIP phones with you on business trips, or use
advanced VoIP phone features.
•
VoIP phone systems are the way the of the future. They are able to
route call more efficiently. Saving money and providing optimized phone
systems.
•
New business and residential subscribers for VoIP phone systems has
exponentially increased. Growth is expected to continue and by 2007
75% of phone lines will be VoIP lines. (Frost & Sullivan, 2002)
•
Don’t wait! Fill out our pricing request form and get a quote from HipTel
for your company’s phone system.
www.HipTel.com
FAQ’s, page 2
•
Do I need a computer to use VoIP?
–
•
How do I know if I have a VoIP phone call?
–
•
No. The VoIP lines are not connected to your computer. However, you do need a high speed internet
connection.
Your phone will ring. VoIP phones ring just like analog phones.
Does the FCC regulate VoIP?
–
The Federal Communications Commission (FCC) promotes competition and innovation. Historically,
the FCC has not regulated the Internet or the services provided over it. On February 12, 2004, the
FCC found that an entirely Internet-based VoIP service was an unregulated information service. On the
same day, the FCC began a broader proceeding to examine its role in this new environment of
increased consumer choice.
www.HipTel.com
PBX… What’s that?
•
PBX (Private Branch eXchange) - a private telephone network within an
enterprise.
•
Users of a PBX system share a certain number of external lines for
outside calls.
•
Most medium-sized and larger companies use a PBX. It’s much less
expensive then connecting an external line to every telephone.
•
Calling within a PBX system is fast and easy. Use three and four digit
dialing to reach other extensions with in your enterprise.
www.HipTel.com
Advantages of VON PBX VoIP
•
•
•
•
•
•
•
•
•
Cost savings compared to an analog PBX? 20% to 70%.
When voice and data share bandwidth you save money.
More flexible -- custom designed setup. Create extensions and groups for your
employees.
Almost all existing wiring can be used.
Stable, redundant and adequately provides for an emergency back up solution.
Individual extensions can be anywhere on the globe with hi-speed internet.
Bangkok?
Better for flexible unified messaging. A call to the same extension could be
received simultaneously at different locations - including your soft phone, which
operates from a laptop computer. Great for business trips or traveling.
Feature rich: find me, follow me and more!
All features your local phone company provides -- and more!
www.HipTel.com
VON PBX features
•
Telephony Services:
–
–
–
–
–
–
–
Voicemail
Auto Attendant
Interactive Voice Response
Overhead Paging
Flexible Extension Logic
Directory Listing
Conference Bridging
•
–
–
•
Unlimited Conference Rooms
Call Queuing
Call Detail Records
Scalability:
–
–
–
Integration of separate locations
Commonly deployed data connections
Unified dial plan across multiple locations
•
Call Features:
–
–
–
–
–
–
–
–
–
–
–
–
–
–
Music on Hold
Music on Transfer
Cal Waiting
Caller ID
Caller ID Blocking
Caller ID on Call Waiting
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Transfer
Call Parking
Call Retrieval
Remote Call Pickup
Do Not Disturb
www.HipTel.com
Case Example:
Enrollment: 367
Faculty: 61
Location: Wolfeboro, New Hampshire
www.HipTel.com
Brewster Academy
•
•
Original Phone and Internet System
– NEC 2400 switch
– 104 Central Office lines
– 500 extensions
– Monthly usage based on 16,000 minutes
– 1 data T1 line providing the campus with internet access using 1.5 MB of bandwidth
– 5 T1 voice and video conferencing lines
– 14 Verizon phones located outside PBX
HipTel Proposed Solution
– Prescient VON PBX system
– 6 T1 Voice/Data lines
– Monthly usage allowance 60,000 minutes (actual usage was 16,000 minutes)
– 1 T1 PRI ISDN backup line
– Network infrastructure and wiring
www.HipTel.com
Brewster Academy, Implementation
•
•
•
•
•
•
Upgraded quality and number of available phone lines.
Ported old phone number to HipTel.
Bandwidth significantly increased, eliminating slow or no response
during peak internet usage times. VON PBX and additional T1 lines
saved ~45% on telecommunications costs.
Instead of using 6 T1 lines, Brewster Academy chose a burstable DS-3
line - capable of providing 45 MB of bandwidth. Currently only using 6
MB.
Data and voice transfer expansion now possible, including real-time
videoconferencing.
A strategic move. Brewster is now worry-free about available phone
lines, and internet traffic for future years to come.
www.HipTel.com
Problems/Obstacles
• Firewall: Brewster, reliant on Apple computers, has a
sophisticated firewall, managed by a third party. Routing phones
and computers around the firewall was a challenge now
resolved. Root problem was with the firewall provider.
• Hubs: A few hubs and data switches needed replacement.
Determining which was a problem. After careful testing this issue
was resolved.
• Old Wiring: No new wiring was required for for offices and
dorms. Some individual extensions were found dead and
repaired.
www.HipTel.com
About HipTel
•
HipTel is a subsidy of Long Distance Post, LLC.
•
Long Distance Post was founded in 1994 as a telecommunications company
aiming to provide low-cost, high quality international long distance.
•
Today Long Distance Post provides switched and dedicated long distance, dialaround long distance, commercial and residential VoIP systems, integrated T1
lines, calling cards, and prepaid mobile solutions.
•
Visit us online at: www.HipTel.com and www.LDPOST.com
•
Questions and comments?
–
–
[email protected]
(800) 640 - 2599