Transcript Small Businesses and Mobile

Mobile Marketing Strategy
About Us
•
Global 2U Sdn Bhd is one of the Telecommunication and Application Solution Provider
that caters more than 120,000 corporate users nationwide. Global 2U Sdn Bhd has
dealership network all over Asia with headquarter located in Kuala Lumpur since 2003.
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We are offering variable server base solutions to support multi-national companies’
need, such as:
Global Fax
II.
Global Voice
III. Global IVR
IV. Global SMS
V.
Global EYE
VI. Global GSM
VII. Global SMI
VIII. Global APP
I.
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Online Fax solution with client software handling bulk fax in & fax out
Online Outbound call solution handling auto bulk call out
Online Inbound call solution with IVR feature handling bulk call in
Online SMS solution with build in Voucher Redemption & CRM feature
Online Surveillance system with Call + SMS + Email + Online storage feature
GSM device to control ON/OFF of any Electrical Devices via mobile phone.
Virtual Office Solution
Mobile app / Mobile web design
What We Offer?
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We provide complete mobile marketing solutions to let you reach to your
New / Existing Targeted Customers via easy use self-manage web portal.
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We offer systems & service as follow :
I.
II.
III.
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Global APP – Mobile App (Android / Apple / Mobile Web) at your own brand name to
reach to smartphone users.
Global SMS – SMS system to let you Send & Receive SMS to non smartphone users.
SMS Broadcasting Service - Allow you to reach to NEW Targeted customer with category
filtration : AGE , AREA , GENDER , INCOME / POSITION, RACE, BIRTHDAY
We provide after sales support such as :
I.
II.
III.
Free Marketing Ideas
Free Online Training and 1 time site Training
No additional hardware implementation is required at client’s side. Server setup /
maintenance job is provided.
MOBILE APP Functionalities
Global APP Full Functionality
(Menu & Ordering)
• Food / Product Menu
 Display Food / Product
Menu with Picture &
Description + Price Tag
• Food / Product
Ordering Cart
 Order Food / Item & Pick up or
Deliver Later
 Support link with Payment
Gateway
• Reservation
 Make/Cancel Reservation ->
Email send to merchant ->
Merchant confirm reservation
back to sender.
Global APP Full Functionality
(Contact Directory List)
• Outlet’s Directory
• Department/ Staff Directory
One Touch GPS Guide
 One touch to ON GPS
direction guide to
merchant’s outlet.
 No more trouble in
searching for the route
address.
One Touch Call
 One touch to call to merchant.
No need to save contact number.
Website Link
 Direct link to merchant’s
website.
 Using browser to view.
Direct Email
 Direct allocate merchant’s
email address
Global APP Full Functionality
(Loyalty & Voucher)
• GPS Coupon
• Loyalty Stamp
Collect stamps to exchange Free
Item / Discount
• QR Coupon
 Check In at the outlet location in
order to get a Voucher.
 Customer get 1 FREE
voucher upon download of
the APP.
 Merchant can set rules in number
of time to check in in order to get
series of voucher.
 Others vouchers can be
collected via QR code
scanning
Global APP Full Functionality
(Push Message & Event Participation)
Welcome Note from Aviation
• Event List
• Push Notification
 Push promotion message /
news update . Cheaper cost
than SMS.
 Check in to view Event or New
Offer with brochure and details
info.
 One touch to Join or share.
Direct add Merchant’s App as a
FRIEND in their social media.
• Photo
Competition
 Take photo and send
to merchant for
competition
Global APP Full Functionality
(Form Registration / Survey)
• All Type of Form
 Give Live Excel Report with
statistic graph view
 Support Avoid Duplication
 Support Photo upload
 Show respondent’s IP address
 Allow entry from Smartphone
/ Tab / Computer
Global APP Full Functionality
(Brochure / Presentation Kits)
Course
Description
Carrier
Opportunity
• Brochure / Presentation Tools
 Show brochure & summary, easier for prospect
to refer back your point of discussions.
 Show video presentation in Youtube.
 Can set auto download brochure in phone,
user can view your brochure even without
internet access.
Qualification
Global APP Full Functionality
(Social Media)
• Photo Gallery
Show all your beautiful Photos with
Customers
• Social Media Linking
Direct link to your social media page
Twitter, FB, Linkedln, MySpace
• Fan Wall
Allow customer share their thought
& mind on your fan’s wall. Admin
can reply message to them.
• Youtube Link
Allow customer to view your
video
• Blog Integration
• Point of Interest
Include a blog by integrating your
RSS feed to allow your users to
quickly and easily read your blog
Show Point of interest nearby as
Travelling guide.
Global APP Full Functionality
(Others Functions)
• Car Finder

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• RSS Podcast
 RSS Feeds in Your App
 Internal Player for Podcast Videos
Pin your car location
Set Parking Time clock
Take Parking lot photo
Navigator to bring you to
your car location
• Loan Calculator
 Easier to prove to
prospect on the total
saving they can get if they
subscribe to your loan
package.
Global APP Full Functionality
(Others Functions)
• Subscribe Newsletter
• Sport Stats
• Notepad
 Submit your email address
for newsletter
 Sport Stats Updating
 Mail to Recipients
Immediately
 Allow user to record their
note
• Record Voice
• Customer’s Feedback
 Allow user to record their
Voice & email to merchant
 Allow user to make a
complaint / feedback
How It Works?
Self-Manage Web Portal for Admin Used
How it works?
Log in to Global APP
to upload your latest
brochure / content
When customer open the App, new update will
automatic shown.
Log in to Global SMS
to blast bulk SMS
Customer receive SMS. Delivery status of each
recipient will be shown in Global SMS.
Marketing
Registration Form
Fill up online
Registration From
either through
smartphone or
computer
Give you Live Statistical Report +
Customer’s detail arrange in
Excel Format. Save your time in
data compilation.
How it works ?
Purchase more than RM20 in
single receipt get 1 stamp.
Cashier key in 4 digit
code to chop the
stamp
Collect Stamps to REDEEM FREE
Gift
Cashier
If 3G / GPS ON
Printed QR code on
your product’s label /
poster / brochure
Push Notification
OR
Within
preset
distance
Customer open the App
-> QR Coupon -> Scan
Code -> Show Phone to
Cashier -> Redeem
Customer can choose
“Check in” to view
offer or ignore it.
Customer have
option to ON / OFF
this features in the
App
Customers
Cashier
Customers
How it works ?
Log in to Global APP
to upload your latest
Event Details / Photos
Marketing
Touch on the
particular
Event to view
the detail
Event List will be
updated accordingly
Touch “I’m Going” to Join . This Event will be
auto POST on their facebook / twitter share
with their friends
Marketing
Log in to Global APP
to type your message
COMPARISON
Your APP vs. Social Page
YOUR APP
SOCIAL PAGE
Sharing Method
• Add as Friend
• Add as Page Like
Customer’s Database
• Under your control
• No Access at all
Conveying Message
• Aggressive
• Notification Alert
• Higher percentage of
reading
• Passive
• Only notice it when log in
to Facebook at the time
you blast out
• Lower reading percentage
Tie Up
• Long tie up with
subscriber as long as your
loyalty program still
running
• No more tie up once they
unlike your page
Negative Feedback
Control
• View by small group of
people & still can follow
up on it.
• View by all and can’t do
anything.
Mobile App vs. Website
~ WHY your business need Mobile Experience on top to the website you are owning currently ~
Mobile App
Flexibility
On Touch
to Call
Survey
Features
Coupon
Features
GPS
Direction
Guide
Push
Message
Website
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Everyone carry their Mobile phone wherever
they are
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Difficult to view the website from phone if
it is not a mobile website
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Easier for customer to contact the merchant
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Still need to dial the contact number
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Come with survey + coupon feature & live
statistic report is given
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Most website do not come with survey
features especially with live statistic
report given.
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Star Features : QR Coupon, GPS Coupon and
Voucher Code to ease issuing & redemption
process
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Still need printed voucher
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Easily guide customer to merchant’s outlet
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No GPS direction guide
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Attract customer attention by using push
notification
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Passively waiting customer to visit your
website
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Customer can Unlike your Facebook page.
Fan’s Wall •
& Social
Media Link
Synchronize information you post in your
blog / Facebook page etc. into your App, so
that customer can read the info at anytime.
Advantages Bring in
Business Corporate
Marketing
Subscriber / User
Customers
• No more hassle in data entry for form
collected.
• No more hassle in looking for
contact list or find the location.
• Easier to push notification / invitation
message / survey to subscribers.
• Immediate alert on every event /
info update.
• As a presentation tool in approaching
new prospects. Easier to update new
brochure. Save cost in hard copy printing.
• Easier to get your brochure or
contact merchant for further info.
• Every offer / event you post to your APP,
subscriber can share it out to their
friends when they press “JOIN”.
• Reduce your workload in updating both
website / social media page.
• Enjoy discount or FREE item by
participate in your marketing
campaign
• Being loyal to merchant’s brand
name
Contact Us
Thank you for your time in going through this presentation.
Please feel free to Contact our E-Solutions Consultant for more
MARKETING IDEAS in your industry and
DEMO APPOINTMENT
• If you are In within Klang Valley area : Face to Face Meet Up for Discussion
• If you are NOT in within Klang Valley area : Online Conference via TEAM VIEWER
You may also Welcome to Have a look at our Sample App and Global SMS interface from link below:
Log in to www.globalsms.my
Log in to www.globalapp2u.com
Global 2U Sdn Bhd (728103-K)
Tel: 03-9235 1160 / 03 - 62419996
Fax : 03- 9235 1188
Email : [email protected]
Company Website : www.global2u.biz