Transcript Slide 1

Right Care
Participants will meet the some of the Right Care national workstream leads and also see
practical local NHS examples of implementing the Right Care approach - by the people doing
it.
Participants will learn about Right Care and how commissioners can improve the value of
healthcare through applying the principles of patient empowerment and “co-production”,
understanding variation in activity, spend and outcome for the populations served,
commissioning accountable integrated care – and why it leads to better value Healthcare:
Attendees can collect their free copy of the NHS Atlas of Variation 2011.
Right Care
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Mobilising the patient: how using shared decision making leads to more appropriate and
sustainable care, a better patient experience and improved value, for both the patient and
the commissioner
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Understand variation: commissioners and providers need to identify unwarranted variation
and benchmark against other populations in order to remove waste and shift spend to
higher value interventions
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Address whole populations: to maximise value, not just those patients who appear in
clinic – and provide clinical leadership to develop the network which delivers the service to
the population and to lead innovation
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Understand spend and outcome: To deliver high value healthcare, commissioners need
to manage the services they contract at programme budget levels – for example, how much
is spent on diabetes and for what outcome for the population served? How much will the
CCG spend on respiratory care and what outcomes are desired?
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Devolve Pathway Design and Management: Commissioners should focus on outcomes devolving performance management (clinical outcomes delivered within budget) and
responsibility to develop integrated pathways to a provider in the programme budget
pathway
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Ensure clinical and financial accountability: In order to deliver integrated care providers
need to work together and accept clinical and financial responsibility for entire programme
budgets