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Advancing a Short Circuit to Avoid Health IT Investment Backlash Stephen T. Parente, Ph.D. Associate Dean and Professor, Finance, University of Minnesota Director, Medical Industry Leadership Institute (MILI) Governing Chair, Health Care Cost Institute Principal, HSI Network LLC; The Morning Consult LLC December 2, 2014 7/21/2015 Agenda • • • • • • • The Road to the Current Health IT initiative Favorite Movies to support Health IT The Fable of the Trojan Rabbit EMR Parallel Universes & Flux Capacitors Cheaper than Bribery: Retool current infrastructure How Real Time Health IT may affect care & insurance Short List of Pragmatic Health IT Policy Prescriptions The Road to ARRA Funded Health IT - 1 • 1991: HHS Secretary Sullivan proposes Health IT infrastructure improvements. • 1993: Health Security Act includes provisions for modernized Health IT infrastructure: TBD • 1996: HIPAA – Kennedy-Kassenbaum mandates health insurance standard and advocates for electronic medical record standard by next decade • 1998: David Brailer, PhD, MD starts Care Science, Inc. and proposes health IT data ‘interoperability’ between medical practices using financial services firms as paradigm. The Road to ARRA Funded Health IT - 2 • 1999: IOM’s ‘Too Err is Human’ makes Patient Health Safety the policy reason for Health IT advancement: – One 747-400 crashes full with no survivors for 225 days. • 2001: IOM’s ‘Crossing the Quality Chasm’ – Health IT is required for structural change. • 2004: Office of National Coordinator formed. David Brailer chosen as first Coordinator. $50 million committed • 2007: First AHRQ Health IT Economics R01 funded • 2008: First Health IT Economics RWJ study funded • 2009: HITECH and $34billion committed. Six Movie for Touchstones for Health IT What if No One Wants a Trojan Rabbit? • Sir Bedivere the Wise: “Now once we have gotten all the physicians to buy a ARRA-financed Dell computers from Wal Mart for an EMR/EHR install, we can distribute the software to them to place more data entry onto their existing workflow and then pay them less when we use the Meaningful Use criteria to tell them they are under-performing in their new medical home or Accountable Care Organization CMS Pilot.” Spinal Tap - “This Goes to 11” Some Napkin Calculations • Assume $34 billion ARRA HIT funds distributed only to doctors: – $68,000 per physician • Buy hardware & software • Offset training and indirect cost learning expense • Compared to cost of malpractice premiums: – In 2002 in Dade County, FL (granted – higher then ave.): • $56,153 (internal medicine) • $174,268 (general surgery) • $201,376 (OB/GYN) • Bonus from HIT!!! EMR produces terabytes of discoverable data for medical malpractice. Let’s Rev Up the Flux Capacitor “When the Medicare Debt Hits $88 trillion you’re going to see some serious…debt reduction commissions” Parallel Universe Number One • Veteran Administration (VistA) System • Started 25 years ago • Has received $8 billion • Links 153 hospitals • Links 768 outpatient clinics & pharmacy • (near) real-time access • Add-ins: Indian Health Service, DOD military hospitals Parallel Universe Number Two • Financial Services industry – Started 25 years ago too – ATM transfers was key – Electronic credit cards were rife with fraud by early 1990s – Created fraud scoring technologies & data to flag suspicious transactions in realtime – Data was siloed like HIT – Led to FOUR near-time repositories of all financial services data. Applying Financials Services Lessons to Stop Health Care Fraud Before Payment TerraMedica’ fraud and abuse identification and prevention solutions can be plugged into virtually any point in the healthcare value chain Need to identify fraud and abuse and stop payment. This is the only way to get the savings from fraud & abuse prevention activities at an industrial scale with verifiable outcomes. Can plug in intervention before or after payment by an insurer / Medicare / Medicaid. Ideally, you want to not pay a fraudulent claim. Page 12 Such Technology Could Yield ‘Dartmouth Atlas’ of Medicare Fraud Except this graph would be updated in real-time and not sit static in top-tier journal with living trend revealed info Page 13 Today’s World <90% Income Federal Government What ~$30 billion better build Congress Main Street Medical Technology Big Business 91-99% Income Courts Insurers/Banks Physicians Hospitals99% Income A Few Good Men “Do You Want the Truth?” A Slow Waltz of Fear and Loathing to ACO Failure (at national scale) Insurers (Public & Private) • We need Fee for Service (FFS) claims to make our systems work. • How will we measure performing exactly? • OK. Great. Give us that and the FFS data and we are good. • Guess so. You always have an another way. Cash practices. • OK. Then we’ll pay old school. • Fee for service Providers (Hospitals & Docs) • We hate FFS claims because it puts us on the factory floor. Just pay us for performing . • With the ACO/medical home/EMR software you got us. • What?@$^&?! That is more work and you will pay less. • We haven’t done that since the Depression, then you came in…. • Great. What’s that? • Argh!! (repeat) What’s Wrong With Today’s Health IT Picture? TOO MANY SILOES! 10% of Care 25% of Care 15% of Care 15% of Care 35% of Care Data Available to the Average Medical Provider About a Patient’s Care Ghostbusters …”Cross the streams” Short Circuit - Defined short circuit noun (Electronics) a faulty or accidental connection between two points of different potential in an electric circuit, bypassing the load and establishing a path of low resistance through which an excessive current can flow. It can cause damage to the components if the circuit is not protected by a fuse verb short-circuit 1. (Electronics) to develop or cause to develop a short circuit 2. (tr) to bypass (a procedure, regulation, etc.) 3. (tr) to hinder or frustrate (plans, etc.) Sometimes (for senses 1, 2) shortened to short Instead of Meaningful Use Bribery Tap Existing Technology and Infrastructure for Health Reform 1) Get actuarially certified risk profiles for all insured based on existing data. Let people get them like a they would a credit report. Equifax and Experian are standing by and waiting for the go-switch. 2) Government and private federal exchanges portals. Take risk profiles from (1) and provide a ‘lock in’ by Internet click. Target the younger population not buying coverage today through the web. Have brokers handle the rest. Gives brokers time to get a Plan B. 3) Where the market fails from (2), auction off the high risk Given (1) and (2), who are the vulnerable and why Target resources to fill the insurance gaps using federal and state resources. 4) Let the Employer-sponsored market evolve; it’s not broken. Instead of Bribery Tap Existing Technology and Infrastructure Insurers • Let your systems be the conduits and record locators of clinical data. • Sell/spin off or lease too data marts and sell retail insurance services in exchanges. • Use coming ANSI X12 standard with ICD10 to harmonize all platforms Providers • Attach clinical data to billing records in return for prompt (<3 day to seconds) pay for ambulatory care. • Stop customizing and get your data on an ICD10 compliant cloud. • Walk away from ACO mutually assured destruction How might this Real Time HIT operate in the ideal world? Consider Anna a consumer with a diabetes. 1. On January 1, 2014, she begins health coverage in a new health plan with Real Time HIT technology, an Integrated Health Card (IHC). 2. The IHC web site provides a list of endocrinologists accepting patients in her area and quality scores for providers as well as those accepting IHC. 3. Prior to the visit, the Anna logs onto a secure IHC web site from the health plan to verify her eligibility and requests her previous pharmacy history from a different health plan. 4. When she visits the endocrinologist, the physician’s assistant swipes the health card using a USB swipe card machine connected to the Internet. 5. The physician sees on the IHC web site that the patient has already authorized the provider to review her past history. The physician reviews all prior drug history and proceeds to conduct an initial evaluation with some sense of patient compliance with medications for a chronic illness as well as prior dosing. 6. During the visit, the physician orders tests for Glycolsolated Hemoglobin, blood sugar, and creatitine - records blood pressure, weight and height. Anna’s Story - 2 7. 8. 9. 10. 11. 12. The physician’s assistant bills for an initial evaluation on the IHC web site which requests standard claims data as well as the patient’s height, weight and blood pressure Since the patient’s eligibility information is already known the allowed amount for the initial consultation is transferred directly to the physician’s practice business account. The patient sees the endocrinologist four more times during the year and keeps recording stable or improving lab values. At the end of year, the health plan invites the patient to comment on quality of care she has received since her HbA1c scores improved. If she comments, she will receive either a reduction in her co-insurance rate or a credit to her health savings/reimbursement account if she is enrolled in a consumer directed health plan. Anna decides to shop for a new health plan using her IHC data with clinical information, preferences and comments, and lab values. She finds she can get a 15% discount from another plan because of her healthy habits as a diabetic patient. She decides to take the new plan and keeps her IHC. The only changes are the designation of her health plan and eligibility criteria as well as the plan’s provider panel. Pragmatic Health IT Policy Prescriptions - 1 1. Use Medicare Fee for Service IT Platform as Proof of Concept of the Value of Attaching Specific and Limited Medical Data to Claim Transaction 2. New and emboldened CMS leadership changes terms on claims processing contracts to require the following for payment: • Lab Values • Hosting vendor and secure URL for images • Height, weight, blood pressure, temperature (when available) Pragmatic Health IT Policy Prescriptions - 2 “Are you on Crack Professor”? Scotch Maybe, But Consider • • • • • • Original 1966 Medicare statute won’t let you CMS manage medical care. But ‘Program Integrity’ (aka Waste Fraud and Abuse) is required to minimize inappropriate payments And the current fraud prediction analytics would greatly benefit from ‘more signal’ from clinical data. And if clinical data crossed with administrative data makes you more secure for payment, you can enable real time transactions for payment Once you have real time transactions for payment, you have short-circuited your way to clinical data available on a real time basis And once CMS has the data this way, meaningful use carrots and sticks forcing providers to participate in the Health IT no longer become barriers for full health IT implementation. How Health Reform Fits In • • • • • Individual mandate insurance coverage enforced by federal government. – New national health identity number introduced and used from womb to tomb. – National provider number from medical school to retirement. Minimum benefit standard with two flavors and fixed payment per person. Both have free prevention and coverage of generic medications for chronic illnesses. – High deductible health insurance to be discouraged and used only as last resort – Preferred design is similar to federal health employee plans Employers have options to provide insurance or pay a fine if they don’t to subsidize private plans. Individuals pay community rated (region) premiums. Large federal subsidies for insurance (coming in 2014) that will need IT to keep cost projections low.