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Supported Employment: Results after eight years applying a Chilean approach Sandra Olave V. Master en Integración de Personas con Discapacidad y Calidad de Vida Directora Ejecutiva Fundación Arando Esperanza [email protected] Victor Valenzuela P. Industrial Engineer MSc Business Administration Director Fundación Arando Esperanza [email protected] WHO WE ARE? As a foundation we have been working since 2004, with the only objective of helping people with special needs to get a job, under the same conditions like everybody else, that means with all obligations and responsibilities as their workmates, and of course with a salary according to their contribution. We strongly believe that there should be no discrimination. To our understanding, it not acceptable special treatment for people with special needs. We want to see and treat individuals with disabilities like everybody else: as contributing membersof their community. Our staff consist mainly of technicians specialized in teaching people with special needs in the areas of: Agriculture, Bakery, Psychologists, Social Workers, Actresses, Lawyers and so on. ARANDO ESPERANZA – Promoviendo la Inclusión Laboral STAKEHOLDERS IN SUPPORTED EMPLOYMENT Industrial Sector Services Sector Special Schools Fundación Arando Esperanza Government offices ARANDO ESPERANZA – Promoviendo la Inclusión Laboral Institutions For PwSN INITIAL APPROACH Identify people with special needs Training Get Financial Assistance Search for a Job Leave them in the job Succeed rate : 40 – 50% Not good enough¡¡¡ ARANDO ESPERANZA – Promoviendo la Inclusión Laboral WEAKNESS IDENTIFICATION • Conceptual approach: Anybody can do anything • Family Support: Part of the problem • Training: Too generalist • Social skills: Lack of • Work life: Sense of loneliness ARANDO ESPERANZA – Promoviendo la Inclusión Laboral Modified Approach • Conceptual belief: Anybody can't do anything Job requirements identification Selection process according to the job to be done Competencies Match Job requirements • Family Support: Part of the solution Basic involvement • Training: Focused training Technical aspects of the job Safety issues Legal aspects (Job contract, Health care, Pension plan, Work compensation) ARANDO ESPERANZA – Promoviendo la Inclusión Laboral Modified Approach (Cont.) • Social skills: Interaction with others develops skills Role playing Anxiety control Assertive communication Openness Frustration tolerance • Sense of loneliness at the job site Natural support. Workmates trained as natural supporters. Follow up (support done by the Foundation up to three months) ARANDO ESPERANZA – Promoviendo la Inclusión Laboral STEPS OF THE MODEL • Done by Foundation • Employers to be contacted Job Opportunity • Competences definition • Design of the training Job requirements for PwSN • Social programs • Work compensation Financial Assistance PwSN preparation for a job Entrance preparation Follow up • Trainers team set up • Applications review • Selection, Formation & Recruitment • Natural support training • Workmates involvement • On site support • Process evaluation ARANDO ESPERANZA – Promoviendo la Inclusión Laboral OUR ACHIEVEMENTS 350 300 250 200 150 100 50 0 2004 Total Capacitados 2005 2006 2007 Total Colocados 2008 2009 2010 2011 2012 People trained 2004-2012 People ending in a job ARANDO ESPERANZA – Promoviendo la Inclusión Laboral : 1351 : 727 (54%) OUR ACHIEVEMENTS (Gender) 400 300 200 100 0 2004 Total hombres mujeres 2005 2006 2007 2008 2009 2010 2011 Note: Data includes job in some institutions (Business creation) Total Per Gender 2004-2011 Male Female : 1665 : 902 : 753 (43%) ARANDO ESPERANZA – Promoviendo la Inclusión Laboral OUR ACHIEVEMENTS (Type of disability) 85.9% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% 3.0% 1.2% 9.0% Fisica 0.9% Cognitiva Sensorial Psiquiatrica Visceral Cognitive Mental : 85,9% : 9,0% ARANDO ESPERANZA – Promoviendo la Inclusión Laboral REFLECTIONS FROM OUR EXPERIENCE 1. Every country must develop their own approach. 2. Sometimes institutions are part of the problem, not part of the solution. 3. Family is a key part in the process. 4. Businessman are quite willing to help. Key is the way we explain our program and approach them. 5. Natural support at job site has a tremendous impact at the company and is a key element of the process. 6. Follow up is quite important helping them to deal with new conditions and as a way to improve our approach. 7. We must share our experiences. No one is the owner of the truth. ARANDO ESPERANZA – Promoviendo la Inclusión Laboral Gracias ARANDO ESPERANZA – Promoviendo la Inclusión Laboral